Puresims Reviews 553

It is such an ordeal buying items from Fanatec. So it’s really helpful to have a British based company that sells their products without a huge markup. Quicker delivery too

Gave a great customer service from start to finish. Gave us their time, giving us plenty of advice before purchasing. No pushy sales. Just wanted us to be happy. Experience and great knowledge about t... See more

Great customer service, even though they do next day delivery, I asked for a certain day if possible for my Fanatec SIM set up to be delivered, and they did.

Overall a great experience from a company Id never heard of before, official reseller for asetek. Contacted them through WhatsApp and after a short convo, ordered some gear, no hard sell, solid ad... See more

This company are awesome… BUT… they need to change their courier… For the third time from ordering off Pure Sims, UPS have been unable to find our address - which really isn’t that difficult. So I hav... See more

The delivery was spot on, next day if you order before 2pm. But man oh man, the order picker either needs an eye test or an IQ test. Ordered a moza SR-P Lite clutch pedal and was sent an SR-P clutch... See more

From start to finish an excellent service provided by the team at Pure-Sims. Reached out to Christian who helped put together a couple of quotes for what I’d need to get myself up and running wi... See more

Bought a few £k spaced over multiple times. Shipped with UPS and never had an issue. Contacted customer services for some questions by email and discord and got replies fairly swiftly within the day.... See more

Ashley and his team provide an excellent service, I've been lucky enough to be on a course this week very close to the shop, I bought a seat as I was able to test it first and was told of potential... See more

Honestly on of the best experiences I've ever had not only in Sim market but as a costumer in general, super fast delivery, super fast email response. Very helpful and friendly staff really makes a di... See more

Top tier service, amazing delivery time friendly customer service and great products. This is the second time trust pilot has asked me to leave a review so I have managed to give them 10 stars as th... See more

I didn’t know about puresims before but now I do they will be my go to shop for sim gear! Fast delivery. Thanks guys!

Ordered a number of items from them, contacted them a couple of times and they could not be any more helpful, providing recommendations and pointers and just general useful advice. Clearly a company t... See more

Fantastic shopping experience. Mega quick delivery and excellent product. Ordered a Sim Rig which turned up the next day as promised. Will be back again.

Ordered a Simlab DD mount for my Simlab rig and the order was shipped and received quickly! From GB to USA in 5 days. Also, customer service email response was quick. Great experience overall.

Helpful staff that let me try all the equipment in the showroom, letting me get hands on and feeling the quality of each product.

I had an excellent experience with Puresims' customer service. I ordered a 15th birthday present for my son, expecting it on May 22nd, but it didn't arrive because UPS held it at their warehouse. This... See more

Buying was super easy, price was extremely competitive and it shipped to the US in 4 days. I couldn’t find the part I wanted anywhere else for a price even close that PureSims offered.

Great experience. Emailed straight back, and order turned up within 2 days, really well packaged. Fantastic product as well, loving it

Website makes it easy to find what you want, it even lets you know if the item is in stock or not. Order was dispatched quickly and arrived on time. I have bought a lot of stuff from Puresims now, and... See more

Great service , helped me with some questions I had over their whatsapp . Super fast delivery . Will definatly use them again

Received my order on time, but had some minor damages on the aluminium profiles because of ups shipment! Hopefully, they improve on packaging and dealing with shipping partners.

Excellent service. I had never heard of them until searching for Simlab pedals. I will be buying a lot more from them in future!

I would of given this 5 stars. But the lack of helpful information in the instructions was non existent 😞. Struggled so much to put it together

Had everything in stock day after purchase and the team were super helpful on arrival and let me test pedals before purchase.

Products was with courier the same day, arrived when when advised and was well packaged. Also had stock i couldn't find anywhere else 👌

Website was easy to use, prices were quite reasonable, and was really happy with how fast my order was processed and delivered.

Triple monitor stand with the must have Vario mounts.. Great service, instructions were clear and easy to follow.

Website was easy to use, I reached out to them with a question on Instagram and got a reply back really quickly. Overall very easy to deal with and well priced products

Ordered an item that was showing in stock, it arrived next day as they said it would. Had a query so called them first, they picked up the phone. Can’t ask for more than that, will certainly use them... See more

Great product and quick delivery process, shame you use UPS, not very good up north

Great products, good prices and extremely quick shipping - service is superb.

Quick shipping from across the pond. Item was exactly as described.

Great selection of sim products at competitive prices. Customer support is among the best I’ve experienced.

Got what I asked for and quick! Nice! Well packed too! Had some things from other suppliers just turn up in box and left on door step! Still got what wanted so still happy!

Always use Pure-Sims if I can. Excellent stock and great customer service. Would definitely recommend as continue to use.

The purchase was easy and without problems, and the delivery was quicker than expected.

Fast dispatch and delivery, good price and very well packed. Awesome!

2nd time ordering from puresims and they’ve been always amazing and responsive.

Called to ask information about my first SIM setup was given very friendly service and the service during and thro to delivery was fantastic,next day delivery as promised and every message answered an... See more

Very helpful in picking my rig and seat. Very fast delivery. Will defo come back.

Very quick again and easy to use they didn’t waste any time sending the item out

Brilliant and fast.

A really great experience from start to finish. Amazing customer service, I felt welcomed and even with being impatient for the delivery of some awesome products! Happily running new gear thanks... See more

Fantastic company. From start to finish they were very responsive, very knowledgeable and not pushy with there sales what so ever. They obtained information from me on what I required first which form... See more

Following my initial review Puresims contacted me and couldn't have been more helpful. Christian went out of his way to help and the issue is now resolved to my complete satisfaction. I appreciate t... See more

Considering I threw every issue at Christian from Puresims (no original box or printer), he went out of his way to give me the best customer experience. The replies were extremely fast and helpful. I... See more

Excellent experience. I messaged via WhatsApp before ordering to ask a question, this was answered immediately. I the placed the order and it was delivered the next day. I am very happy wi... See more