Propertyrec Reviews 834

I contacted them because I was receiving multiple charges to my credit card after I paid to have a property pulled. Somehow I missed the fact that I was signing up for ongoing charges. The live chat... See more

The assistant who closed my account was great. On the other hand, I wanted to SEE the actual deed for the property and see if it says its a multifamily house. Realtor says it is...owner says it is... See more

Quick and efficient customer service. Property Recs saves me a ton of time looking up permits. I've been using this service for over a year now and have never had any issues. All home inspection compa... See more

Fastest, most straightforward chat experience of my life! I needed a refund and account close, and expected it to take at least 5 minutes. Instead, the agent had pulled my account and processed both r... See more

Their customer service is Top Noch. I was able to complete what needed to be done using their AI Bot. The purchasing portion of the app is a bit confusing. People just need to pay close attention to t... See more

After using Propertyrec.com, there was payment confusion. The support is easy contact and quick to respond. They responded happily to my Account issue and refunded recurring payments. Thank you.

Easy to use and provides lots of details in one location that could take hours when done one by one . There are several items I didn’t know were associated with this particular location. Also, sever... See more

I used them to find out some information on a property we wanted to purchase. Told us everything we wanted to know on the reports! Very helpful information. Fast track a few more months, I realized th... See more

I did receive a document from property rec for my home, and although it wasn't helpful in terms of new info, it did confirm info on my home. I do not believe I asked for the volume discount packag... See more

I used this service once. I did not sign up for a recurring or volume feature. Propertyrec was quick to close my account and refund my money. Very easy and much appreciated!

I didn't realize when I ordered a deed search and opened an account that it was ongoing for 2 years. I just needed one search. I used the live chat to rectify the error on my part and to close the a... See more

I wasn't sure what I was doing the day I requested information on my property records. I paid $1 and must not hve read the fine print regarding a $30 volume discount package. Chat took less than two m... See more

I reached out to the company regarding charges I didn't recognize on my bank statement. The customer service representative on the live chat was super helpful, explained everything what I wanted to un... See more

They offer a very good and high quality service. The company provides the requested document quickly, efficiently and in best accuracy. The cost is minimal, almost symbolic. The staff is very polite a... See more

Somehow this company created an account for me after they came up in my google search for one property search. Unknowingly they created an account that they charge $20 monthly for a service I have no... See more

Sign up was easy, I received my reports very quickly, any questions, or concerns about the information I received was addressed quickly and cancellation was a snap! I would definitely use this service... See more

I was able to find some useful information regarding a property I was considering. When I finished using their services, I closed my account. I would recommend this company again.

The information was very thorough and important in helping us choose a property. When we found what we needed, customer service was super responsive in canceling my account so there would be no more c... See more

The chat assistant was so helpful. And took care of my issue promptly. Honestly he is the easiest customer service rep I spoken with in a longtime. Quite refreshing. 😊

The person was knowledgeable, and prompt with responses. Their knowledge seemed accurate regarding my request. And confirmed the urgently required permit document would be emailed promptly. Very pleas... See more

Fast and efficient. Sales Rep, Mary, went above and beyond. I didn't expect to be charged for something that was clearly MY oversight and they took care of me immediately.

Very easy to use. The people helping were very responsive and got me an answer quickly (once I clarified my issue). Would definitely use this system again.

Very polite, prompt and helpful. Helped much quicker than I expected!

The CSR Patricia was respectful, knowledgeable and got right to the issue at hand. She solved the problem right away. Fastest issue resolution I have ever had.

I noticed an issue where I inadvertently subscribed for a service and I reached out to the company and they fixed the situation for me quickly. They were very helpful.

Used service to look one property did not know how to use and didn't know I was going to be billed on recurring payments the agent was able to help me stop it I only need one look up on a property.

Thank you to Charles for your speedy service in answering my question. I decided to use the IM feature on the site, so I didn't have to make a phone call. Everything was solved quickly, and I am a sa... See more

Records were accurate and when a problem arose that i noticed a few months later due to an unexpected charge, messaged support and they quickly refunded and solved the issue without any hassle.

Alexander did an amazing job helping me with my questions and getting done what i needed.

fast service and did not seem that I was talking to a robot Would have been nice to have made it clearer that this was a monthly fee Also somewhere that I could cancel myself without doing a chat bu... See more

quick reply and service via chat. I was charged for services i did not need and was offered a refund with out a fuss.

Well, assuming it worked and I don't get charged any further, yes it was great service. Quick and to the point. Would recommend. Unless I do get charged again, then I will be back for an edit

Thank you Shirley for helping me to figure out my account. It was quick and easy.

I chatted with Richard. He was very quick to pull up my account, answer my questions, and take care of my issue. Very helpful and efficient!

George was very helpful and kind. George quickly and professionally resolved my issue. Thank you!

Customer service is great. Gary helped me and solved the issue I had. It is great to know there are people like Gary that go above and beyond for customers

Got the information I needed, and great assistance from Rachel in the online chat!

Patricia help answer my questions and took can of my needs quickly

Barbara was nice, quick to respond. Answered my question and turned off the service as I requested. She made it very easy.

My account info was found quickly and my issue was addressed immediately. Very easy and good info provided Thank you for the help

Sandra was quick and helpful. It took less than 3 min to close my account. Appreciate it .

Sandra was fast and efficient. Answered my questions and completed my request.

Andrew provided a prompt response and quickly resolved my issue.

They refunded a repeat charge that I did not sign up for without issue.

I received a quick response to my request and was very satisfied with the outcome! Thank you!

Sandra was incredibly helpful and extremely quick to respond.

The chat agent answered right away. Was able to look up my info and take care of my issue with no problems. She was very courteous and helpful.

The information is efficient and the cancellation of the account charges was no hassle.

Nancy from customer service understood my concerns and immediately helped me. Very satisfying outcome.

Products served my purpose is perfectly I was able to look up new addresses and find out about the neighborhoods, customer service was spot on and very effective, the $20 charge was just a little too... See more