Prime Dumpster, Inc. Reviews 127

TrustScore 3.5 out of 5

3.6

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers appreciate the company's responsiveness and professionalism, particularly highlighting the efficiency of the service for both dumpster and porta potty rentals. People value the team's helpfulness and the ease of the rental process, from booking to pick-up. Several reviewers specifically commend the cleanliness and condition of the equipment, noting that the units were well-maintained. Consumers also appreciate the company's flexibility and willingness to accommodate changes in scheduling or last-minute requests. Many reviewers mention specific team members by name, praising their professionalism, kindness, and problem-solving skills. Reviewers highlight the competitive pricing and the company's ability to provide solutions tailored to their specific needs, whether for construction sites, events, or emergency situations.

Based on these reviews

Rated 4 out of 5 stars

Porta-potty rental was timely and clean. Over the phone was punctual talking to a real person made it nice. Shantay was able to help me with pick up arrangements and final bill. Im glad I made this a... See more

Rated 3 out of 5 stars

I ordered a porta potty for a,Saturday to sunday,i was told that since they dont work Saturday and Sunday would have to pay the 3 day rental. They delivered it on Friday afternoon and picked up... See more

Rated 5 out of 5 stars

I ordered a porta potty with Prime Dumpster for a week. They were efficient and got the porta potty there on time. I encountered a hiccup (due to my own fault), however Jovan was very helpful througho... See more

Rated 5 out of 5 stars

Used them for a job we were completing at our house, they were very reasonably priced, did weekly services and the customer service was great! Highly recommend them and thank you Betty for the easy pr... See more

Rated 5 out of 5 stars

These people are very responsive and professional! The equipment that was delivered to us was super clean and in very good condition. Will definitely use there service again if the need arises!

Rated 5 out of 5 stars

Jovan was exceptional, extremely professional and courteous and knew exactly how to help me get the job done in the most effective way. He was a joy to work with and I hope to work with him again i... See more

Rated 5 out of 5 stars

Shantay has been exceptional when it comes to helping me with last minute drop of location change, and any other questions I have had. Her responses have been prompt! I have never had a company respon... See more

Rated 5 out of 5 stars

Shanty was excellent. She helped me every step of the way making sure that the City had issued the right document for permission to park a dumpster in front of my house. I would highly recommend thi... See more

Rated 5 out of 5 stars
Verified

For our renovation project in Miami, we worked with Prime Dumpster for both temporary fencing and waste disposal. Everything arrived as scheduled, and their fencing crew was extremely professional. Th... See more

Rated 5 out of 5 stars

Shantay has been excellent! I have talked to her and Efraim multiple times and they always keep me updated on delivery and pickup. I had to quickly pivot due to weather and they were accommodating an... See more

Rated 5 out of 5 stars
Verified

Organizing a large community event comes with a lot of stress, especially when it comes to ensuring restroom facilities are adequate. Prime Dumpster made the whole process easy. I explained the scope... See more

Rated 5 out of 5 stars

Using Prime for temp fencing around a construction site. Easy to work with, quick to respond, and called me back with follow up details as requested.

Rated 5 out of 5 stars
Verified

Prime Dumpster took care of all our waste management needs for a large corporate event in Seattle. We rented both dumpsters and porta potties, and everything went smoothly. Their team was professional... See more

Rated 5 out of 5 stars
Verified

For our annual outdoor festival, we turned to Prime Dumpster for both porta potties and dumpsters. Not only were they extremely professional, but they also offered the best solutions for our growing e... See more

Rated 5 out of 5 stars

Hello I had an emergency my plumbing broke and needed a porter potty and this company was on it asap great customer service by Jovan he was good and also very helpful! Thanks

Rated 5 out of 5 stars
Verified

We had a large construction project that required both dumpsters and porta potties. Prime Dumpster provided everything we needed and more. From the moment I called them, their customer service was spo... See more

Rated 5 out of 5 stars

Shantay was very helpful and attentive. She helped me cancel a pick and address other inquiries related to a porta potty. Her kindness and willingness to help the clients goes above and beyond. T... See more

Rated 5 out of 5 stars
Verified

We had a music festival in Austin, and Prime Dumpster provided all the porta potties. The units were spotless, which was really important for our attendees. Their team even checked in with us during t... See more

Rated 5 out of 5 stars

This company was the best ever. They understand your problems. Jovan was so kind and understanding with fixing my problems. And Frank was also, help with giving me the best price. Great employees.

Rated 5 out of 5 stars
Verified

Our construction sites in Florida have relied on Prime Dumpster for months now, and they've never disappointed us. Every time we need a dumpster, they're there, on time, and ready. Their service is se... See more

Rated 5 out of 5 stars
Verified

Our construction project in Phoenix required multiple porta potties and a dumpster. Prime Dumpster was able to provide both, and their team was easy to work with. The porta potties were cleaned regula... See more

Rated 5 out of 5 stars
Verified

We needed two porta potties for a weekend festival, and Prime Dumpster was recommended to us. They delivered on time, the units were clean and well-stocked, and we didn’t have a single issue. The pric... See more

Rated 5 out of 5 stars
Verified

Their pricing was competitive (I did the homework), and they provided excellent advice on the right dumpster size for my needs. They even offered same-day delivery. I appreciated the reminder to call... See more

Rated 5 out of 5 stars

They were able to get me a dumpster for the next day on short notice, and also Jovan was able to help me expedite the pick up; everything was fast, smooth and professional I give them a 10/10 cus... See more

Rated 5 out of 5 stars

We were in a tough spot needing a dumpster and Jovan got me taken care of. Really appreciate this company and I'm looking forward to doing lots of business with them in the future.

Rated 5 out of 5 stars

Niky was very helpful in scheduling my port-a-potty pick up and my interactions with Prime Dumpster have all been positive.

Rated 5 out of 5 stars

Shantay was extremely helpful. I had to extend the use of the dumpster by three days at the last minute and she had to make multiple calls to get the extension, but got it done! Thanks Shantay!!!

Rated 5 out of 5 stars

Uriel and Shantay was very very helpful with getting me service. Also assisting with billing concerns. Uriel stayed on the line to confirm everything.

Rated 5 out of 5 stars

My experience was very good, Jovan.A was very professional and helped me with my delivery and pickup and resolved my issue with my porta potty rental. I was credited back the difference for the days I... See more

Rated 5 out of 5 stars

Jovan was very professional. Quickly and efficiently resolved the issue. His attention to detail getting the issue resolved appropriately managed to regain my trust to use Prime Rental again in the fu... See more

Rated 5 out of 5 stars

Great work, needed a dumpster canceled last minute and Jovan got it taken care of very quickly for us.

Rated 5 out of 5 stars

Quick and easy services provided for renting a 30 yard dumpster. Grateful for Shantay’s quick and helpful response.

Rated 5 out of 5 stars

We needed a relief station for a charity event. Glad we picked Prime for help. The team was great to work with. Jovan helped a lot at the end of contract. Very professional!

Rated 5 out of 5 stars

Our house flooded and we currently don’t have a bathroom. We inquired about renting a porta potty and prime dumpster was able to answer all our questions and gave a great rate. They delivered the pott... See more

Rated 5 out of 5 stars

This is an easy decision to do it again . Having to find the right company is always a pain, but there really was only one in town that was ready to go with a port-a-John we needed and immediately d... See more

Rated 5 out of 5 stars

Jovan and the entire crew at Prime were professional, honest and went above and beyond my expectations. I am so grateful this company has my back for all of my rental needs, thanks team, you ROCK!

Rated 5 out of 5 stars

Customer service is always quick friendly and professional. The company maintained cleaning as promised. Very easy transaction. Highly recommended. Jovan, the last person I spoke with, who handled my... See more

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Company details

  1. Waste Management Service
  2. Portable Toilet Supplier

Written by the company

Prime Dumpster is a trusted name in waste management solutions, specializing in both dumpster and porta potty rentals. Our dumpster rental service offers a variety of container sizes to accommodate projects of all sizes, whether you're renovating your home, have a long term construction project, or managing a large event. We provide timely delivery and pickup, offering a seamless waste removal process. In addition to dumpster rentals, Prime Dumpster offers top-notch porta potty rental services. Our portable restroom rentals are ideal for construction sites and outdoor events, ensuring the comfort and sanitation of your guests or workers. At Prime Dumpster, customer satisfaction is our priority. Our friendly and knowledgeable staff is dedicated to providing exceptional service, and our competitive pricing ensures you get the best value for your waste management needs. Prime Dumpster simplifies waste disposal, connecting you with the right solutions, all while making the process convenient and hassle-free.


Contact info

3.6

Average

TrustScore 3.5 out of 5

127 reviews

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Hasn’t replied to negative reviews


Rated 4 out of 5 stars

Nicky was prompt and helpful this…

Nicky was prompt and helpful this morning. 5 stars to Nicky. 4 stars for the company as they charged me for two months after the porto was removed. They seem to be prompt in rectifying the situation once informed.

October 20, 2025
Unprompted review
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Rated 5 out of 5 stars

Very Helpful!

I ordered a porta potty with Prime Dumpster for a week. They were efficient and got the porta potty there on time. I encountered a hiccup (due to my own fault), however Jovan was very helpful throughout the process. He was attentive and went the extra mile to make sure I was helped and satisfied. Thanks Jovan! I will be using and will recommend Prime Dumpster in the future!

October 16, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely Terrible

Absolutely Terrible. I paid for the dumpster, signed the contract and got a text 2 days later that they wanted to charge me an extra $660 because their sales person screwed up. A SIGNED CONTRACT. Do not do business with these people. Scum practice.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great work

Great work, needed a dumpster canceled last minute and Jovan got it taken care of very quickly for us.

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

Niky was very helpful

Niky was very helpful in scheduling my port-a-potty pick up and my interactions with Prime Dumpster have all been positive.

October 7, 2025
Unprompted review
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Rated 3 out of 5 stars

Bad expirience …

I ordered a porta potty for a,Saturday to sunday,i was told that since they dont work Saturday and Sunday would have to pay the 3 day rental. They delivered it on Friday afternoon and picked up with out calling me OR advising me on SUNDAY ! WHEN THEY MADE ME PAY FOR SUNDAY TOO!! went tru my closed fence, moved my party tarps with no care . I just found out by my dogs barking and my 13 year old that went and saw what was the commotion
outside and came to tell me what was happening. So I did not apreciate the way
they do things, I had paid for 3 days and
they took it 1 day early, when it was paid for
. That is bad bussiness on their part.

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

5 stars all the way!

These people are very responsive and professional! The equipment that was delivered to us was super clean and in very good condition. Will definitely use there service again if the need arises!

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Jovan was exceptional

Jovan was exceptional, extremely professional and courteous and knew exactly how to help me get the job done in the most effective way.

He was a joy to work with and I hope to work with him again in the near future!

October 2, 2025
Unprompted review
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Rated 1 out of 5 stars

The service was ok however the billing…

The service was ok however the billing was a complete ripoff. The sales rep misrepresented the way things go and would be billed. I was taken for an extra $300 after the fact. Expensive, to say the least. Go with a local company and don’t get ripped as I did. DO NOT USE THIS COMPANY !!!!

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

Shantay was extremely helpful

Shantay was extremely helpful. I had to extend the use of the dumpster by three days at the last minute and she had to make multiple calls to get the extension, but got it done! Thanks Shantay!!!

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Temp Fencing

Using Prime for temp fencing around a construction site. Easy to work with, quick to respond, and called me back with follow up details as requested.

September 26, 2025
Unprompted review
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Rated 1 out of 5 stars

has to be the worst broker I've dealt…

has to be the worst broker I've dealt with. charged me after i told them to pick up the stuff. Only because i didn't do it in writing i couldn't fight it and was charged over 2k of fees and the actual owner of the bin told me he wasn't charging them, so they got a nice pay day. i would recommend you order directly from an owner. DO NOT USE THEM

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

This company was the best ever

This company was the best ever. They understand your problems. Jovan was so kind and understanding with fixing my problems. And Frank was also, help with giving me the best price. Great employees.

September 16, 2025
Unprompted review
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Rated 1 out of 5 stars

Horrible from Beginning to End

For starters, they delivered the dumpster to the driveway of the wrong house. I had to make amends to my new neighbors for the mishap (great intro to the new neighborhood). Dumpster was delivered Friday afternoon. I called Saturday morning and they replied, "they'd attempt to have it relocated this weekend but it's not likely," so the dumpster was not moved until late Monday afternoon. I had hired help to clear my entire home, in which I could not do anything and had to pay the movers just for coming out. I then lost 4 days on my construction project and had to rehire guys to come on Tuesday. The company offered me an additional 4 days as a make up, which was not even needed. Not only did they fail to offer reimbursement of some sort for the mishap but also never addressed the money I spent to hire 8 workers for showing up with no dumpster available. To top it off, they charged me additional for additional days because I did not call to tell them the dumpster was ready for pickup, rather than them automatically picking it up on the due date. Horrible experience. Never again.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Uriel and Shantay

Uriel and Shantay was very very helpful with getting me service. Also assisting with billing concerns. Uriel stayed on the line to confirm everything.

September 5, 2025
Unprompted review

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