Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Prestige Washrooms is a trading name of Prestige Radiators LTD, a family run business founded in 2007. Since 2007 we have seen massive growth in our customer base & product variety. Prestige Washrooms is based in Eggborough, East Yorkshire, employing local people we service the UK and European Customers from our self-contained HQ/Warehouse. Our aim is to bring to you quality Washroom products, along with our own 'Prestige Range'. We have a keen eye for detail and are always searching for unique finds within our industry to provide you with the best! Some of our main products include. - Baby Changing Tables - Hair Dryers - Hand Dryers - Prestige Washroom Range - Luxury Bathroom Items - Combination Units - Grab Rails - Washroom Dispensers - Consumables & much more!! We have a fantastic team of individuals who work hard, each specialising in a different Area of the business. We hope you have the best experience with Prestige Washrooms and find the perfect product for your requirements.
Unit 2 North Point Business Park, DN14 0JT, Goole, United Kingdom
3.9
6 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
I tried to place an order online which would not go through. I telephoned instead and spoke to a lovely lady called Diane who processed the order for me and arrived when stated - Thank you Diane for your help.
Reply from Prestige Washrooms
Thank you Amanda, I shall pass that on to Diane.
A fantastic family run business offering a wide range of quality products at very competitive prices. Professional and expert advice offered at every stage. Highly recommended on every level a truly 5 star company.
Reply from Prestige Washrooms
Thank you for the kind and positive review, it's much appreciated.
Reply from Prestige Washrooms
Thank you for the positive review, it's much appreciated.
Reply from Prestige Washrooms
Thank you for taking the time to review your experience. Much appreciated.
Reply from Prestige Washrooms
Hello Peter,
Thank you for your kind review, your opinion is very much valued by us.
Prestige Team
I didn’t get what I ordered. After a complaint they only said sorry and didn’t do anything to solve the issue. Luckily I used my credit card to pay for the order so I got my money back through the creditcard company.
Prestige Washroom now responds on my review, but not on my emails on how we could solve. They claim that I got now 12 free cans (from a scent I didn’t want in the first place) . The only reason I got part of my money back is because I paid by credit card and not because of them solving the issue for me. I would say don’t buy here!
Reply from Prestige Washrooms
Hello, we are so sorry to hear you were not satisfied with the service you received from us. I can however see from our notes that we were completely unaware of the stock shortage, from our manufacturing warehouse so we agreed with you to send an alternative scent, this in which you have received. I understand this still does not resolve your issue of receiving the original scent you ordered however, having told us in this review you did a charge back and got your money back, you did in the end, end up with x12 products completely free. We again apologise for any inconvenience caused.
Prestige Team,
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
