Plotpackers Reviews 677

TrustScore 5 out of 5

4.8

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the well-organized itineraries, highlighting the seamless planning and execution of trips to various destinations. They appreciate the opportunity to engage in unique activities and experiences, often describing them as "once in a lifetime". Consumers also value the balance between structured activities and free time, allowing for both guided exploration and personal discovery. People consistently highlight the positive impact of the tour guides, who are frequently described as knowledgeable, friendly, and dedicated. Reviewers emphasize that these guides go above and beyond to ensure a safe, informative, and enjoyable experience. The accommodations are generally well-received, with many mentioning the comfort and convenient locations of the hostels. Consumers also appreciate the value for money, noting that the trips provide access to experiences that would be difficult or more expensive to arrange independently.

Based on these reviews

Rated 5 out of 5 stars

I did an absolutely amazing trip with Plotpackers to Tasiilaq in Greenland. We did long hikes to the most amazing viewpoints and went on very cool boat tours and saw so many icebergs, whales and birds... See more

Rated 5 out of 5 stars

I recently went on the Greenland trip and it was worth every penny!! As a solo traveller, without going on this trip, travelling to Greenland simply wouldn’t have been possible or affordable. Don’t be... See more

Rated 5 out of 5 stars

I had an amazing time with plotpackers in Tasiilaq, Greenland. I really enjoyed Greenland itself but Cora as a guide made it so much more special and fun! Thanks for everything 👌🏽

Rated 5 out of 5 stars

I just came back from the 2025 September Iceland trip and it couldn't have been better. The itinerary was jam-packed and so so cool, our guide Eddi was hilarious and very knowledgeable. The hostel wa... See more

Rated 5 out of 5 stars

Our host Layla, our guide Mehdi, and our wonderful group of girls made this trip absolutely perfect and unforgettable. I wouldn’t have changed a thing, I love all of these people and the memories that... See more

Rated 5 out of 5 stars

Just finished the Colombia trip organised and run by plotpackers .we toured Medellín, Quatape , Salento , Cali and Bogota, enjoyed every minute of it . great trip.. got a really good insight and feel... See more

Rated 5 out of 5 stars

I went on the Plot Packers Maldives trip earlier this year with Lucy as our host and she was honestly incredible. It was my first time doing anything like this so I was quite nervous, but Lucy mad... See more

Rated 5 out of 5 stars

My trip to Colombia was incredible! The country is so beautiful and welcoming! Some of the trip highlights were the Cartagena walking tour, island hopping, day trip to Minca, tubing in Palomino, and T... See more

Rated 5 out of 5 stars

Our trip was wonderful!!! Our guide, Mai Yongkhum, was fantastic and went out of her way to create fun experiences for us such as attending a Muay Thai boxing match, trying a variety of local fruit,... See more

Rated 5 out of 5 stars

Our guide Deborah was an absolute gem to have. She was so informative, engaging and showed such passion when explaining her culture and her country. The trip wouldn’t have been the same without her. D... See more

Rated 5 out of 5 stars

I had a wonderful time during the Thailand plotpackers trip!! I feel like I experienced so much of Thailand and its culture and had so much fun. My tour guide, Mai Yongkhum, was absolutely incredible!... See more

Rated 5 out of 5 stars

My trip to Bali, Indonesia was amazing got to meet great people, visit beautiful places and learn about their history and culture. Our guide couldn’t have been better Sicillia made sure everyone enjoy... See more

Rated 5 out of 5 stars

My recent trip to Bali was incredible due to both Samantha Casolaro and our local guide Anda. They made sure everything was arranged, everyone was taken care of, and brought all the vibes. Both very p... See more

Rated 5 out of 5 stars

Olman was wonderful!! The entire trip was great, however I could’ve done with one more day in Jaco or at a different location, and one less in Monteverde. I also think that San José was a big drag com... See more

Rated 5 out of 5 stars

Fabulous trip around Colombia - everything was well organised and I really enjoyed the places I went to as they were on my list either way! The group itself was amazing and everyone really got on🙏 Ou... See more

Rated 5 out of 5 stars

I have just been on my 2nd ever group trip (both with Plotpackers) to Bali. I had the most amazing time, ticking off so many bucket list items and making friends for life! Big shoutout to the host of... See more

Rated 5 out of 5 stars

Such an unforgettable experience with strangers who became one of my very good friends❤️❤️ Sicilia was the absolute best, it wouldn't have been the same without her she always had everything planned... See more

Rated 5 out of 5 stars

I loved my experience with Plotpackers on my trip to Peru. We saw many parts of the country and did some once in a lifetime activities such as glamping in the desert, mountain biking through the Andes... See more

Rated 5 out of 5 stars

My tour guide Hugo along with all the great girls made my experience. All the excursions were amazing and all the locations were beautiful! Only part that was a little annoying was the Palomino hostel... See more

Rated 5 out of 5 stars

Had a fantastic 2 week trip to Indonesia, August 2025. Both the trip host, Samantha Casolaro and the local guide Anda Putu were amazing. They were knowledgeable, helpful and very supportive. The tri... See more

Rated 5 out of 5 stars

My trip to Colombia through Plotpackers was amazing! Every activity we did exceeded my expectations and our guide, Hugo, was amazing. He was generous with his time and knowledge (and he had a lot of i... See more

Rated 5 out of 5 stars

As a first solo traveling experience, I was very overwhelmed as it came time to leave for this trip. But Im so glad I trusted myself as this was the most beautiful and fun experience I could've asked... See more

Rated 5 out of 5 stars

This trip was definitely one for the books!!! Had the best time, the best food, the best group of girls anyone could ever ask for, and the BEST tour guide EVER (looking at you, JD). I am so grateful t... See more

Rated 5 out of 5 stars

Found this trip because of @mariekoldal on TikTok. The most AMAZING trip to Colombia, more than I could imagine. Big shoutout to our tour guide Hugo for making this group feel like a family. He always... See more

Rated 5 out of 5 stars

What a fantastic life changing experience! Dario, my guide for Ecuador was so lovely and had such fantastic knowledge on the Guyabeno reserve! He also gave us some fantastic advice for our free day, w... See more

Rated 5 out of 5 stars

My experience was great because we had the best and most helpful guide that went beyond and above for our trip. I always felt safe and understood, even when I had a tough time with sickness. He al... See more

Rated 5 out of 5 stars

My first trip with plotpackers was amazing! The tour went so smooth and everything was planned so well so it was such a stress-free and peaceful experience while also really getting the full Thailand... See more

Rated 5 out of 5 stars

I recently went on Plotpackers Peru Trip in July. It has been a dream to go to Peru and machu picchu and the trip didn't disappoint. Deb was our plotpackers host she is Peruvian so had all the loca... See more

Rated 5 out of 5 stars

I’ve been on several PlotPackers trips now and every one of them have been incredible. This Ecuador trip specifically holds a special place in my heart because of how unique the Amazon experience was.... See more

Rated 4 out of 5 stars

If not for plotpackers, this trip would have cost THOUSANDS in Greenland. The flights were pricey, and we weren’t told the correct info on the cost (Iceland-Greenland return cost me £1200 instead of t... See more

Rated 5 out of 5 stars

Literally the best experience a girl could ask for! I had the most amazing experience, very well taken care of and so full of experiences. I would do this 1000 times again. Huge shoutout to Anda and S... See more

Rated 5 out of 5 stars

I went on a trip to Peru with Dominique and our local guide Debs! Debs and Dominque were so amazing and the group of people Plotpackers and Dominique were able to bring together was amazing! Going on... See more

Rated 5 out of 5 stars

Had an amazing time in the Maldives with Plotpackers. We had speedboat, accommodation, breakfast and some day trips planned for us and constant accident to local tour guide Lei who was able to give us... See more

Rated 5 out of 5 stars

Just finished an amazing trip to Peru with Plotpackers! All of our hostels were lovely and the itinerary made for a really devoting trip. Our guide Sol was so lovely and looking after and organising e... See more

Rated 5 out of 5 stars

Had an amazing time and got to see so much of Vietnam. Nick was excellent and knew lots of different beautiful spots and was kind and helpful throughout the whole trip. Had lots of fun and saw some st... See more

Rated 5 out of 5 stars

this was my 7th plotpackers trip and JD has been my favourite guide yet!! he was absolutely amazing and got so involved in everything we did and was so helpful with any queries we may have ! plotp... See more

Rated 5 out of 5 stars

Our tour guide JD made this group trip one to remember. He was extremely knowledgeable about Colombia and helpful with everything! All the activities that Plotpackers planned for us was so much fun. I... See more

Rated 5 out of 5 stars

The trip was absolutely amazing! Our tour guide Dario knew exactly which places were the best to visit. The jungle was definitely a highlight!! I saw so many animals, and Dario always had something... See more

Rated 5 out of 5 stars

Our guide Supun was great and super knowledgeable on our trip to Sri Lanka. Him and his team kept us safe and efficiently got us around Sri Lanka as well as being super informative about the countr... See more

Rated 5 out of 5 stars

The guide Dario Made this trip unforgettable! We had so much fun and there was good communication! He always prepared us for what was coming and we had so many laughs! Had the best experience with pl... See more

Rated 5 out of 5 stars

My trip to Peru in July was incredible! I ticked so many bucket list activities off in a short amount of time. Even when I was sick our lovely guide Deb was there to support me and help me back on my... See more

Rated 5 out of 5 stars

I had an amazing time in Costa Rica! Surfing in the ocean was definitely a highlight, such a great experience with beautiful beaches and waves. The hostels were picked really well: clean, social, and... See more

Rated 5 out of 5 stars

If you are thinking about joining a group trip DO IT!!! I went on one to Bali with amazing leaders Samantha Casolaro & Andas :) even though Sam was super sick she managed to bring an amazing group of... See more

Rated 5 out of 5 stars

This was one of the most exciting, adventurous, and truly breathtaking trips I’ve ever taken. Traveling to Iceland felt like an unattainable dream, but thanks to Tonia (@toniahope_) and the i... See more

Rated 5 out of 5 stars

This was a once in a life time trip! Our tour guide Olman was absolutely amazing, he made us feel safe and like we could ask him anything- he went above and beyond for our group and really made this t... See more

We perform checks on reviews



Contact info

4.8

Excellent

TrustScore 5 out of 5

677 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars

Thank you Plotpackers! Thank you Tonia and Ru!

This Iceland trip was my first time visiting the country, as well as my first group tour with Plotpackers, and I would definitely consider them for another! Beautiful country, and our host Tonia and tour guide Ru were such a fun and amazing duo.

Tonia was so pleasant, patient and made sure everyone was comfortable and enjoying their experience. She even stepped in as a personal photographer sometimes to help us get the right shot! Coming from a travel influencer, her input was much appreciated!

Ru was well versed in all things Iceland! I appreciated his fun facts, his humor, and the fact that he even knew how to time the geysers! Most importantly, he was very kind, considerate, and accommodating to our needs and concerns, leaving no one behind or feeling left out.

I came on the trip with an injured ankle and foot, and worried about my ability to walk most of the tours. I honestly thought this would ruin my first experience in Iceland, dreaded missing out on quite a bit in case I needed to sit out on some things. Ru and Tonia both assured me if there was anything they could do to help, something as simple as slowing down the pace of the walks, or modifying where I'd have the best views at the waterfalls so I wouldn't have to walk too far, to just let them know. I appreciated that immensely, and for that reason, I'd not only travel with Plotpackers again, but I'd recommend them to anyone who will listen! Thank you Tonia and Ru!

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Iceland trip was memorable

This was a first group tour I did and I was nervous about it because I didn't know what to expect. The organization of the guides Ru and Tonia made it easier, they answered all my questions before the trip started in a whats app chat that he made. Upon arriving to Iceland things were easier to navigate. Ru was a great guide and was knowledgeable about the history of Iceland. He was very helpful and made this experience great for me. Thanks to Tonia for allowing me to experience this when she posted it on her Instagram page @toniahope. Hope to travel with you guys soon on a next group trip. Thank you plotpackers for a great experience. For the price we paid we really got our money worth considering other tour groups are twice as much.

October 2, 2025
Unprompted review
Rated 1 out of 5 stars

Mixed experience — Ru was excellent, but overall value and organisation need improvement

Our Iceland trip with Plotpackers had some memorable moments, and I’d like to start by thanking Ru, who was truly fantastic throughout friendly, organised, and always willing to help. His effort and positive attitude made a big difference to our experience.

However, there were several areas where the trip fell short of expectations given the cost (around £999). The accommodation was below the standard we anticipated small rooms and limited comfort and the tour organisation was inconsistent. For example, what we were told would be a private tour ended up being shared with other groups, which was disappointing and felt misleading.

The itinerary felt rushed, with only 3–4 days to cover a lot of activities, and at times it felt like more could have been done to ensure better pacing and value for money. Considering Iceland’s expense, I understand costs are high, but transparency about what’s included and the standard of accommodation and tours would help manage expectations.

Overall, Ru deserves recognition for his excellent support and care during the trip, he genuinely tried to make things right. But the company needs to improve communication, trip planning, and value for money to make future experiences live up to their promises

October 3, 2025
Unprompted review
Plotpackers logo

Reply from Plotpackers

Hey,

Thank you so much for taking the time to share your feedback, and I’m really glad to hear you enjoyed your trip overall. It’s lovely to know that Ru had such a positive impact on your trip! He’ll be so pleased to hear your kind words, and I’ll make sure your comments are passed on to him.

I’m sorry to hear that some parts of the trip didn’t meet your expectations. The trip you joined is different from our budget option and includes twin-room accommodation, as stated when booking. As you mentioned, Iceland is a particularly expensive destination, and we always do our best to provide the best value possible while keeping the trip accessible.

I do understand your comments about feeling rushed as this is one of our shorter trips. Because of Iceland’s higher costs, we design the itinerary to include as many key highlights and experiences as possible within a short amount of time. All activities were included as described, and while we prioritise reducing our emissions as much as possible, some tours are shared rather than private, especially for smaller groups like yours. That said, we always try to strike the right balance between customer experience, sustainability, and affordability, and some of your experiences were private for this reason.

We’re always open to feedback, and I do appreciate you getting in touch to share your thoughts. If you’d like to discuss anything in more detail, please don’t hesitate to reach out to us at info@plotpackers.com

Plotpackers Team x

Rated 5 out of 5 stars

GREENLAND 10/10

I recently went on the Greenland trip and it was worth every penny!! As a solo traveller, without going on this trip, travelling to Greenland simply wouldn’t have been possible or affordable. Don’t be put off by the price as many bucket list activities and sights got ticked off on this trip. Cora was an amazing guide, very knowledgable as he grew up in the area and his mother even made us some traditional Greenlandic cake! We had one minor issue on the trip, but it was swiftly sorted by our plotpackers contact/representative so cannot fault them. This was my third trip with the company, and I’m sure I’ll be back for more in 2026

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

East Greenland trip

I had an amazing time with plotpackers in Tasiilaq, Greenland. I really enjoyed Greenland itself but Cora as a guide made it so much more special and fun! Thanks for everything 👌🏽

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

An Icelandic Dream Turned Reality

This was one of the most exciting, adventurous, and truly breathtaking trips I’ve ever taken. Traveling to Iceland felt like an unattainable dream, but thanks to Tonia (@toniahope_) and the incredible PlotPackers team, it became a reality that exceeded all expectations.

I was lucky to be paired with Ru, an extremely knowledgeable and engaging guide who brought so much energy, knowledge, and appreciation for the Icelandic culture, along with a lovely group of travelers. He was t(RU)ly the best guide ever.

From start to finish, I was encouraged to step outside my comfort zone. From plunging into icy waters at Secret Lagoon to climbing behind a waterfall. I have so many unforgettable memories!

Also, shoutout to our driver Josip - very punctual and filled with fun facts.

I can't wait to book another trip with Plotpackers. I had a remarkable time.

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing trip to East Greenland

I did an absolutely amazing trip with Plotpackers to Tasiilaq in Greenland. We did long hikes to the most amazing viewpoints and went on very cool boat tours and saw so many icebergs, whales and birds. Our local guide Cora from Arctic Dream was wonderful. He had grown up in the area and knew all the best spots! Truly a trip for outdoor & nature lovers. Unfortunately the direct flights to East Greenland might be cancelled in the future, but even with stopover, it will still be so worth it and you could add some nice days in the capital Nuuk.

September 27, 2025
Unprompted review
Rated 4 out of 5 stars

Pricey but worth it!

If not for plotpackers, this trip would have cost THOUSANDS in Greenland. The flights were pricey, and we weren’t told the correct info on the cost (Iceland-Greenland return cost me £1200 instead of the £700 i was quoted lol) BUT it was so so so worth it. We had a lovely guide who grew up in the area and on multiple occasions invited us to his house for coffee and cake made by his mother, how adorable! The trips we did were wonderful, saw a part of the world I don’t think would otherwise be possible, and even saw a humpback whale! I loved the trip.

September 27, 2025
Unprompted review
Rated 1 out of 5 stars

Bunch of rubbish

Bunch of rubbish. Worst experience of Thailand. I went solo traveling before to Thailand and it was way more fun just doing the hostels. The trip was expensive and I got nothing from it. I did email regarding the situation or a partial refund and they didn't even reply.

July 17, 2025
Unprompted review
Plotpackers logo

Reply from Plotpackers

Hi Blythe,

We did reply to your email, and we explained you were removed from this trip due to several serious breaches of our code of conduct. This included sexual harassment, which we have a zero-tolerance policy for, as well as behaviour that went against safety briefings and showed disrespect for others during the trip.

The safety and wellbeing of our travellers will always come first, and we will not tolerate conduct that compromises this. We consider the investigation into this closed however, if you would like to discuss this further please get in touch via email.

Best wishes,
Plotpackers team

Rated 5 out of 5 stars

Maldives March 2025

I went on the Plot Packers Maldives trip earlier this year with Lucy as our host and she was honestly incredible. It was my first time doing anything like this so I was quite nervous, but Lucy made me feel comfortable straight away. We had such a lovely girl group, everyone clicked from the start and we had so many laughs.

There was a little issue after the first night, but Lucy handled it so well and actually turned it into something that made the trip even better. What stands out most is that I went into this trip during a really hard time in my life, and it truly helped pull me out of it. Since then I honestly haven’t been the same in the best way possible.

It ended up being one of the best experiences of my life and I couldn’t recommend it enough. Thank you Lucy!! 🩵

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Wizzah

Our host Layla, our guide Mehdi, and our wonderful group of girls made this trip absolutely perfect and unforgettable. I wouldn’t have changed a thing, I love all of these people and the memories that came because of them. 💗💗

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Iceland trip was amazing

I just came back from the 2025 September Iceland trip and it couldn't have been better. The itinerary was jam-packed and so so cool, our guide Eddi was hilarious and very knowledgeable. The hostel was basic but very comfortable, but we spent so little time there that we didn't need anything else as we were too busy exploring! The location of the hostel was perfect, it was super close to all the interesting things to see, do, and eat in Reykjavik. Everyone on the trip was so lovely and so eager and open to making immediate friends so it was super fun to explore with complete strangers. Am so eager to try another Plotpackers trip!

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Caribbean Coast of Colombia

As a first solo traveling experience, I was very overwhelmed as it came time to leave for this trip. But Im so glad I trusted myself as this was the most beautiful and fun experience I could've asked for. Our guide, JD, in Colombia is such an attentive person, communicated everything down to a T for things as miniscule as transportation or meals, and genuinely cared and was there for every hiccup on the way. Jd was incredibly patient and open to our groups suggestions as well which made everything even more enjoyable. Colombia is a beautiful country and this tour does a great job of displaying that. Minca and the Rosario Islands were my personal favorites. If you get the chance to go on this trip, I fully recommend you take it. You'll go back home with an indescribable understanding of the country, a great tan, and new besties from all over the world.
-milena

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

this was my 7th plotpackers trip and JD…

this was my 7th plotpackers trip and JD has been my favourite guide yet!! he was absolutely amazing and got so involved in everything we did and was so helpful with any queries we may have !

plotpackers made an amazing itinerary which each duration in a place was absolutely perfect. can’t wait to book my next :)

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Colombia Trip

Our tour guide JD made this group trip one to remember. He was extremely knowledgeable about Colombia and helpful with everything! All the activities that Plotpackers planned for us was so much fun. I’m so happy i got to explore such a beautiful country.

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly guide

I had a great time on this trip. Nick our guide was very good and made us all feel welcome in a new place. I would definitely consider plotpackers again. Thank you

August 10, 2025
Unprompted review
Rated 5 out of 5 stars

Peru Trip

Just finished an amazing trip to Peru with Plotpackers! All of our hostels were lovely and the itinerary made for a really devoting trip. Our guide Sol was so lovely and looking after and organising everything for us so well - thank you so much❤️

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Peru with Dominique and Debs

I went on a trip to Peru with Dominique and our local guide Debs! Debs and Dominque were so amazing and the group of people Plotpackers and Dominique were able to bring together was amazing! Going on group trips is nice because everything is planned and you just have to come! This was my second PlotPackers trip and I will be going on more in the future! ❤️ Overall 10/10 in every category 👏🏽

July 24, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look