Pegasus Motor Cars Reviews 63

You say you always call back but you failed to respond to texts and when I called you put the phone down to avoid discussing your undertaking
This is not a fake review and you have still not called back

Extremely friendly service and very attentive and helpful throughout the whole process. Would highly recommend if you’re looking for a clean example of whatever car you’re after

Long test drive, prep’d car well, genuine people to deal with - great service.

Such an easy and pleasant experience down at Pegasus motor cars. Would recommend to anyone wanting a new motor.

Bought a car from Pegasus recently and couldn’t be happier. I had a limited budget, but the lads were super friendly, helpful, and really went out of their way to sort me out with something reliable. No pressure, just honest advice and great service. Highly recommend.

Jay was extremely helpful and paitent. Our arranged time was a bit later than expected due to trains being cancelled and jay stayed a bit later to get the deal done. Car is smooth and as advertised. Would highly recommend these guys top service!

I purchased my first car from this garage, and within just a few weeks, the turbo failed. I contacted the business, and they initially assured me the issue would be resolved within a few days. However, after several delays, they informed me they were unable to fix it themselves and sent the vehicle to another garage. Unfortunately, the issue still remained unresolved.

By this point, my car had been in their possession for nearly a month, which I found completely unacceptable. Throughout this period, the owner repeatedly promised the car would be ready “within a few days” or “by tomorrow,” yet these commitments were never fulfilled.

When I finally received the vehicle I had discovered it had been returned in a dirty and unkempt condition. There were coffee stains, food remnants, and used cups left inside the car, reflecting a clear lack of care and professionalism.and after half an hour my car went back into its original state , unfixed and still had a flat turbo.

The overall customer service experience was poor and far below reasonable standards. It appeared as though the garage deliberately prolonged the process to run down the warranty period. When I raised my concerns, I was advised to take the car to another garage, with the promise that the cost would be fully covered. However, when presented with the bill of £250, they only agreed to cover £150.but I also had get another service which added the bill up to £370.

In summary, this experience was frustrating and disappointing. My time, money, and energy were wasted, and the original issue was never resolved. I would strongly advise others to avoid this garage.

They were very welcoming and and gave me very good service, the whole process was speedy, the car was valited and washed within an hour and to a good standard over all very pleased with my first car!

They guys at the dealership were all very nice and very helpful. Would definitely recommend. Got my car without any issues whatsoever. The car was very well cleaned. Could not recommend enough!!!

Bought an Audi A3 S Line 2.0L diesel (2011) from Pegasus Motor Cars in Blackburn and couldn’t be happier. The car is solid, exactly as described, and runs great. The three brothers Jay, Zak, and Sal were spot on, friendly, knowledgeable and top lads throughout the whole process. The experience was straightforward and stress-free. Would definitely recommend Pegasus Motor Cars to anyone looking for a quality used car and excellent service.

Great customer service,both Jay and Sal went above and beyond to help us with the purchase of our car. Extremely happy with the service we received and the car is everything we wanted. Highly recommend these guys. Thanks again 😊

Generally good buying experience with Pegasus Motor Cars, Blackburn. Jay was very helpful for being so busy trying to grow his company. The few concerns and issues that i did encounter were sorted in timely fashion. Would recommend.

I couldn’t thanks these boys enough very helpful and highly recommended helped in ever possible way thay could Thnks boys

Very good service, had a long drive to collect a car from them and the bloke stayed behind after closing and waited for me, top man highly recommended will be using in the future👍🏽

Very fast and efficient service from Jay, always helpful and informative during the process. Jays dad even delivered the car at 8 at night straight after the MOT to make sure i got the car on time. I didn't feel any stress or pressure which I appreciate when making such a big purchase.

I had just moved from South Africa and needed a new car.

Even before I moved I knew I wanted a Skoda Octavia VRS.

The guys at Pegasus motors had this lovely VRS Sedan and I fell in love after the test drive. It was the spec I wanted.

Having never purchased a car before in the UK the guys at Pegasus motors guided me through the process and told me what I needed to get in order before I could drive my new Octavia VRS home.

They even went as far as fetching me from the train station and helping me tax my car before driving home.

They were a delight to work with and I will buy from them again in a few years when I need a new car and they gave what I am looking for.

Great service great experience.
Great guy, very friendly. Also really knowledgeable on the vehicle. Accommodated to my needs. Explained after sales great.

I saw a BMW on auto trader and checked out Pegasus’ website, the company looked well established so I rang and asked about the car and due to living in Northern Ireland I enquired about the deliver option, Jay was very helpful in answering all my questions and sending lots of videos, great service and delivery meant I got the car within a few days, thank you for my new car

I recently purchased a car from Pegasus Motor Cars, a fantastic family-run business, and I couldn't be happier with the experience. The entire process was handled by Jay, who was incredibly efficient and responsive in all our communications.

Due to some personal circumstances, I wasn’t able to view the car in person, but Jay went above and beyond by sending me detailed photos and videos to answer all my questions and put my mind at ease. We managed to agree on a fair price that worked well for both sides, and the car was delivered directly to me by Jay's dad—an absolute gentleman and a pleasure to chat with.

The vehicle arrived exactly as described, and I was absolutely over the moon. It’s clear that Pegasus Motor Cars take great pride in what they do, offering high-quality cars paired with genuinely excellent customer service. I highly recommend them to anyone considering one of their vehicles—you'll be in great hands.

My experience with this company picking up my new car was Phenomena, very quick and officiant with getting things done and my new car is immaculate. Couldn’t recommend a place more . Good job!!