Paytap 

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Rated 5 out of 5 stars

Firstly im not a card machine fan, but I decided to go with paytap has they just have 1 off monthly payment . Not like other companies charging you commission on every £1 you make 🙄. Also if you get... See more

Rated 5 out of 5 stars
Invited

Really efficient and helpful service, our terminal arrived super quick which meant we were able to take payments straight away. Received numerous follow up calls to ensure everything was running s... See more

Rated 5 out of 5 stars

We have a strong network of 7 Retail Stores including Premier and Nisa Stores through Scotland. We have moved across to Paytap for all stores and this was a fantastic decision. We now have the... See more

Rated 5 out of 5 stars

My account manager majid is very friendly professional young man. He first approached us a few months back offering us a really good saving on my pdq rates. After looking into further i realised payta... See more

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Company details

  1. Card Processing Service
  2. e-Commerce Service
  3. Eftpos Equipment Supplier
  4. Payment Service

Written by the company

Paytap is a innovative merchant service provider helping small and medium sized businesses to reduce card acceptance fees. we provide top of the range terminals for chip and pin payments, fixed rates, lowest rates guaranteed and no hidden fees EVER! We offer, face to face, over the phone, online and epos systems, customised to benefit each individual businesses.


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Breach of guidelines


Rated 5 out of 5 stars

Firstly im not a card machine fan

Firstly im not a card machine fan, but I decided to go with paytap has they just have 1 off monthly payment . Not like other companies charging you commission on every £1 you make 🙄. Also if you get stuck with anything or you have issues paytap is just a phone call away. Especially JAHAD always ready to help & goes out the way to do that extra bit. I've never seen or met him but whenever I do he just feels like im talking to a family member. Keep up the great work jahad !! 👏

March 25, 2025
Unprompted review
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Rated 1 out of 5 stars

Absolutely shocking company

Absolutely shocking company. Telephone goes straight to voicemails, no response to emails, Facebook or WhatsApp messages. Stuck with a terminal that isn’t working and no way to get out of the contract! Avoid!

October 1, 2023
Unprompted review
Paytap logo

Reply from Paytap

Hello there. So sorry to hear you having bad experience. Would really like to know what number you are dialing as I can assure you we have not heard from any of our customers that our phone lines not working. Please send me an email admin@paytap.co.uk with your contact details and business name. and I’ll make sure you I give you a call first thing in the morning. I do apologise that you are having a bad experience and will do our best to ensure you have a working terminal

Rated 5 out of 5 stars

The most professional and polite…

The most professional and polite service I have ever experienced. Sabah really knows how to do her job well, exceptionally well. I did not know that one can save so much money on a monthly basis. Thank you Sabah! Wish, I was introduced to PayTap alot eaelier! Definitely recommended to everyone!

July 15, 2022
Unprompted review
Rated 5 out of 5 stars

We are the Asian catering federation

We are the Asian catering federation. Paytap provides merchant services to many of our members. Very good service. Nice smart terminals. Savings are more than any of the companies I have tried before. Would always highly recommend Paytap

June 17, 2022
Unprompted review
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Rated 5 out of 5 stars

I have had a great experience with…

I have had a great experience with PAYTAP. Efficient, reliable & excellent service. Sabba & Shahed always willing to go the extra mile. Honest & great knowledge in their field. I was so impressed with my savings & service my second business has also signed up. Great work & keep it up 👍👍
Highly recommended & you won't be disappointed!!

Thank you PAYTAP

March 22, 2022
Unprompted review
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Rated 5 out of 5 stars

Great service. Highly recommend

Changed both my company over to Paytap after seeing their analysis. Noticing how much I was being overcharged with my previous companies and how clean and clear Paytap pricing were. Was a no brainer. Ebrahim from Paytap made the entire process easy and smooth. Also came in to show us how the devices work. The pay by link options and the terminals. Would highly recommend

February 18, 2022
Unprompted review
Rated 1 out of 5 stars

!/1/2022.....

!/1/2022.....
Card machine not working.......
on their web site...24/07.....phone line....fake...
nobody answer the phone call and if you leave message...no answer ...
very very poor service....they just sign you on contract and they put you on web of companies ....you need to waste whole day to chase....
they greed on their commission ...no service...
We got plenty email and phone log....

January 1, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service by Pruthvi

Outstanding customer by Pruthvi. After years of cowboys we have been saved by the Indians . Held our hand throughout the process and saved us money aswell . Sensible straight forward advice . THANKYOU !! The Directors and team. Flower Company Leicester

December 16, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, couldn’t ask for anyone better to help. Whenever we needed help pruthvi came straight away to help and explained it all on detail. Would definitely recommend his service!!

December 15, 2021
Unprompted review
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Rated 5 out of 5 stars

Pruthvi Ratan

Recently had a card machine installed in my business arranged by Pruthvi Ratan. Excellent in every way, helpful and informative he made the process so simple. Thank you

December 6, 2021
Unprompted review
Rated 5 out of 5 stars

Pruthvi Ratan has been a godsend to our…

Pruthvi Ratan has been a godsend to our business, we were paying a lot of money for our card terminal and he came in and sorted all our issues out for us...I have no issues in recommending him to anyone....a big thank you Pruthvi

December 1, 2021
Unprompted review
Rated 5 out of 5 stars

Very helpful through out the changes

Very helpful through out the changes. Pruthivi has been ever present regarding the issues. Have not had any issues but he has always found time for any other questions and queries. We dont regret anything and you wont either

November 24, 2021
Unprompted review
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Rated 5 out of 5 stars

We can’t thank pruthvi enough

We can’t thank pruthvi enough, he made the change over so easy for , explained everything so clearly and manage to reduce our monthly cost, we would not hesitate to recommend pruthvi to anyone… very professional !!!!

November 24, 2021
Unprompted review

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