Out of Bounds Reviews 4,944

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's delivery service, noting its speed and efficiency. Consumers are also satisfied with the quality of the products they receive, stating that they often match or exceed expectations. People appreciate the wide selection of products available and find the ordering process to be straightforward. The prices are considered fair, and the products are accurately described. The customer support receives positive feedback, with reviewers highlighting the team's patience and helpfulness.

Based on these reviews

Rated 5 out of 5 stars
Verified

Ordered a couple times from Out-of-Bounds already. Both standard and premium balls are true to the description in the website (quality wise). Standard "brand" balls are better than expected. Delivered... See more

Company replied

Rated 5 out of 5 stars
Verified

I bought three sets, two of which where normal condition and the other one was excellent condition. The latter dozen of lake balls had no markings, scuffs or drawings. For the extra couple of euros... See more

Rated 5 out of 5 stars
Verified

- reasonable price - good packaged with paper cardboard 12 balls per box - clean product - delivered fast with shipment tracking

Rated 5 out of 5 stars
Verified

I order from Out of Bounds because the quality of the ball is really good, and it is a fast delivery service. The Lake balls are excellent value. I always order the premium golf balls.

Company replied

Rated 5 out of 5 stars
Verified

All products were delivered in full, on schedule, and to the required quality standards.

Company replied

Rated 5 out of 5 stars
Verified

Everything delivered as agreed. Highly recommended.

Company replied

Rated 5 out of 5 stars
Verified

Good and fast delivery - Balls were good and as advertised (good as new).

Company replied

Rated 4 out of 5 stars
Verified

The balls were mostly in very good condition. Some were a big damaged or dirty, but the rest were good.

Rated 5 out of 5 stars
Verified

The selection variety is good and the quality matches the description.

Rated 5 out of 5 stars
Verified

Great selection, good interaction on questions about the product, quality and delivery times perfect.

Rated 3 out of 5 stars
Invited

In the process of looking for specific golfballs I stumbled upon the out of bounce website. Their selection of balls was precisely what I was looking for, with clear information. Ordering was also str... See more

Company replied

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Company details

  1. Golf Club

Written by the company

In Deutschland werden jedes Jahr ca. 10.000.000 Runden Golf gespielt. Durchschnittlich verunglücken etwa 3-4 Golfbälle pro Runde. Dies ergibt eine stattliche Summe! Die Bälle landen in einigen Wäldern, größtenteils jedoch in Seen und Bachläufen. Zwischen 100 und 1.000 Jahren dauert der natürliche Abbau eines solchen Balles. Eine lange Zeit, in der giftige Chemikalien der Natur ausgesetzt werden. Wenn Golfballtaucher wie unsere dagegen nichts unternehmen würden, so wären diese Gewässer auf kurz oder lang ausgestorben. Um die Flora und Fauna unserer Golfplätze zu erhalten, tauchen wir nach Golfbällen und bringen sie unseren Kunden zurück in ihr Golfbag - zu fairen Preisen.

Wir führen Europa im Verkauf und Recycling von Golfbällen

Written by the company

- Über 300 verschiedene Modelle - Über 50.000 begeisterte Kunden - Immer die besten Preise - Lieferung 2-3 Tage

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
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1-star

Replied to 51% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Alles volgens afspraak

Everything delivered as agreed. Highly recommended.

September 7, 2025
Out of Bounds logo

Reply from Out of Bounds

Hello Arjen,

Thank you very much for your review, we appreciate you as a cusomer at Out of Bounds.

Rated 5 out of 5 stars
Verified

Good and fast delivery

Good and fast delivery - Balls were good and as advertised (good as new).

July 31, 2025
Out of Bounds logo

Reply from Out of Bounds

Thank you for your great review! Glad to hear the balls met your expectations and the delivery was fast ⛳

Rated 1 out of 5 stars
Verified

Poor customer service

Very poor service after parcel was not delivered.

July 18, 2025
Out of Bounds logo

Reply from Out of Bounds

Thank you for your feedback. As explained in our email, we cannot influence DHL’s delivery times. We sent a replacement package so you wouldn’t have to wait for the first one. We’re sorry this solution did not meet your expectations.

Rated 5 out of 5 stars
Verified

Good quality and fast delivery

I order from Out of Bounds because the quality of the ball is really good, and it is a fast delivery service. The Lake balls are excellent value. I always order the premium golf balls.

July 8, 2025
Out of Bounds logo

Reply from Out of Bounds

Thank you for your great review! We're glad you appreciate the quality and fast delivery of our premium lake balls. ⛳

Rated 5 out of 5 stars
Verified

Operational Excellence in Product Delivery

All products were delivered in full, on schedule, and to the required quality standards.

July 14, 2025
Out of Bounds logo

Reply from Out of Bounds

Thank you for your great feedback! We're thrilled to hear that everything was delivered on time, in full, and met your quality expectations. We strive for operational excellence and it's great to see it reflected in your experience. ⛳️

Rated 5 out of 5 stars
Verified

Great Quality!

As expected!

July 4, 2025
Out of Bounds logo

Reply from Out of Bounds

Thank you for your feedback! We're thrilled to hear that the quality met your expectations. Looking forward to serving you again! ⛳️

Rated 5 out of 5 stars
Verified

Very good experiences

Ordered a couple times from Out-of-Bounds already. Both standard and premium balls are true to the description in the website (quality wise). Standard "brand" balls are better than expected. Delivered within 4 working days as suggested in the order. Will order from them again.

June 23, 2025
Out of Bounds logo

Reply from Out of Bounds

Thank you for your great feedback! We're delighted to hear that our products and delivery met your expectations. Looking forward to serving you again! ⛳️

Rated 5 out of 5 stars
Verified

fast delivery

fast delivery

June 26, 2025
Out of Bounds logo

Reply from Out of Bounds

Thank you for your review! ⛳ We're glad to hear your order arrived quickly

Rated 5 out of 5 stars
Verified

Top Service

Top Service

June 23, 2025
Out of Bounds logo

Reply from Out of Bounds

Thank you so much Vincent! We really appreciate your kind words and look forward to assisting you again.

Rated 1 out of 5 stars
Verified

Worst quality ever

June 9, 2025
Out of Bounds logo

Reply from Out of Bounds

Hi Stanley!

We're sorry to hear that you were disappointed with part of your recent order, this is certainly not the experience we aim to deliver.

As outlined on our website, our standard grade includes used golf balls that may have visible scuff marks, pen markings, or color variations. However, they are all guaranteed to be in playable condition and are priced accordingly. To help clarify this, we sent you reference images that show typical examples of this grade.

After reviewing the photos you sent us, we can confirm that the balls are consistent with our advertised quality, with the exception of one ball that had a hole, which is clearly not acceptable. We sincerely apologized for this oversight and have raised it with our sorting team to improve our quality control moving forward.

We also reached out via email with a goodwill offer of €10 store credit, or the option of a return if you preferred a refund instead. As we haven't received a response, we're still happy to assist- just let us know how you'd like to proceed.

Rated 5 out of 5 stars
Verified

Top Produkte

Top Produkte, fairer Preis!

BTW my name is not axel.

June 5, 2025
Out of Bounds logo

Reply from Out of Bounds

Vielen Dank für dein tolles Feedback Axel! Wir freuen uns, dass du mit unseren Produkten und Preisen zufrieden bist ⛳️

Rated 2 out of 5 stars
Verified

Many of the balls were in really bad shape

Many of the balls were in really bad shape, scratches and peels were more then expected.

June 3, 2025
Out of Bounds logo

Reply from Out of Bounds

Thank you for your feedback. We’re sorry to hear that the condition of the balls didn’t meet your expectations. We aim to deliver used balls that match our detailed grading system, where for example Lakeballs may show visible play marks and discoloration, while Premium balls are in much better shape to the eye.

We’ve reached out to you directly to resolve this and ensure you’re satisfied. Thank you again for helping us improve!

Rated 1 out of 5 stars
Verified

I was very dissatisfied this time

I was very dissatisfied this time. Although there was a way to providing a delivery address, I discovered you never intended to ship the package to my delivery address at all, but instead sent it directly to a pick-up point. I don't think I will use this poor service again and will order from a different retailer in the future. Sincerely

May 30, 2025
Out of Bounds logo

Reply from Out of Bounds

We’re truly sorry to hear about your frustration. We understand how important a smooth delivery is, and we appreciate you bringing this to our attention.

We want to clarify that your parcel was initially sent to the delivery address you provided. However, UPS attempted delivery but could not complete it because no one was available to receive the package. In such cases, UPS redirects the shipment to a nearby pick-up point to ensure the parcel can still be collected securely and conveniently.

We understand this may not have matched your expectations. If you have any further questions or if there’s anything we can do to assist you further, please don’t hesitate to contact us directly.

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