I recently purchased the Optim Ring, and I’m so impressed! The design is sleek, elegant, and exactly what I was hoping for. It looks even better in person than in the pictures. The fit is perfect,... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
See what reviewers are saying
Really good smart ring. The app is very easy to download and use. The battery life is better than expected. It is definitely worth the money. The customer service has been fast in responding and affec... See more
The optim ring is so sleek and comfortable. Customer service is a breeze to work with too! Just know the rose gold does not track temperature :)
Really great Customer Service response - fast, polite and helpful. The ring is working really well for me so far - so good I plan to get one for my sister as a present!
Fantastic ring and great Customer Service
Really great Customer Service response - fast, polite and helpful. The ring is working really well for me so far - so good I plan to get one for my sister as a present!
The optim ring is so sleek and…
The optim ring is so sleek and comfortable. Customer service is a breeze to work with too!
Just know the rose gold does not track temperature :)
Excellent Quality and Outstanding Customer Service!
I recently purchased the Optim Ring, and I’m so impressed! The design is sleek, elegant, and exactly what I was hoping for. It looks even better in person than in the pictures. The fit is perfect, and the quality really stands out, it feels durable yet comfortable enough to wear every day.
What truly sets this company apart is their amazing customer service. They were quick to respond when I had a concern and went above and beyond to make things right. It’s rare to find a brand that genuinely cares about their customers, but this one absolutely does.
I highly recommend the Optim Ring to anyone looking for a stylish, high-quality piece backed by a trustworthy team. I’ll definitely be ordering again!
Really good smart ring
Really good smart ring. The app is very easy to download and use. The battery life is better than expected. It is definitely worth the money. The customer service has been fast in responding and affective. I ordered the sizing kit first, once this arrived, I just simply emailed them back with my size, and they shipped the ring out the very same day. I would definitely recommend Optim ring. I am very please with my purchase.
great Support & Product
Really great experience with Optim & support, really fast replies and very helpful with my concerns. Loving the ring!
Good experience of customer service
Good experience of customer service! My ring stopped charging after a few months and they’ve agreed to send a new one as replacement free of charge which is great. I’ve worn it every day since getting it and it’s so helpful to monitor steps, sleep etc.
Great customer service and support
Great customer service and support. Ring sizer arrived in good time and the ring shortly after.
Much lighter weight than my watch and does everything and more!
BUY IT
Very happy with the ring and the customer service team! Very pleasant to work with! Definitely recommend optim!
Ring broke but customer support has…
Ring broke but customer support has kept me informed
Love my ring
Love my ring! Great customer service too - couldn’t be anymore helpful! Would definitely order again!
Incredible customer service!
Incredible customer service!! Accurate health tracking :)
So far I’m very happy!
Worth It.
I was skeptical, but I took the risk. This recently new company deserves 5 stars. Awesome customer service, they respond the same day. Amazing product, as advertised. Amazing price, cant beat it with a no subscription app. Shipping is easy, updated me every step, and relatively quick. The sizing is perfect. The ring works well. The only thing that didnt work as advertised was the temperature feature on the rose gold ring (only the rose gold one) Customer Support wa thorough in making sure we came up with a solution that I was happy with. I recommend this ring. My husband and sister both bought one after me!
Great!
I have reached out to their customer service with a few questions about my ring. They were so quick to answer, so kind in giving me all the answers I needed! I have also loved the data the ring has given me so far. I was a little surprised when the ring came in curved, you can tell more of the shape of the ring in review pictures than in the listing pictures. It didn’t bother me, I was just not expecting it! Overall it is a great ring/company!!
Awesome Ring And Great Customer Service
Ordered the Optim ring for Fathers Day-experience was smooth-sizing rings provided which was great-actual ring followed a few weeks later. App is easy to download/pair with ring. My husband loves the sleep data, heart rate and steps. Very easy to use and the ring and accessories are very sleek/stylish. Unfortunately the ring stopped charging/pairing to App after a few months use. I reached out to customer service-very prompt reply-offered trouble shooting/tips etc. after a few short videos they figured out the issue and sent me a new ring within a few weeks. Awesome customer service! Could not say enough great things! Will purchase again!
Very quick to respond and fixed the…
Very quick to respond and fixed the problem quick and efficient. Thank you so much 😊
Good customer service
Good customer service. When I had an issue with my ring, they sent me a replacement for free. The app is easy to use and overall I’ve enjoyed my ring.
Great customer support
Great customer support
I had ordered sizing kit and ordered the size based off that. Ring came and was smaller than the sizing kit. The company initially tried to tell me that there was no difference but there clearly was. They sent me a size larger in the end and I love it.
I was looking for a ring for many years…
I was looking for a ring for many years now, did not want any monthly fees ! then cam Optim Ring !
Have it for a few weeks now, looks great ! Working with the FREE app to understand all the features and graphs !
Totally enjoying it so far !
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








