Working but really poor service, 2 advice if you buy on this website, don't leave payment page or go back on it with your history if you not receive emails, And if internet is not working che... See more
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QR code failed to arrive to mail or junk. Follow up email got response a day later with replacement code. SIM worked fine, but connection was poor. It was data only. However, it was certainly better... See more
Wonderful service with minor hiccups It was a great experience from start to finish. However, there was no way for me to purchase (or at least from what I could see on the website) a smaller amount o... See more
Company replied
If I could give a zero rating, I would. I have no idea what went wrong, but you charged me for an eSIM you never delivered (refund email sent for order 18807). I sent an email for help on 31 Mar that... See more
Company details
Written by the company
Best prepaid eSIM data plans for travelers, digital nomads and remote workers
Contact info
530-B Harkle Road, Suite 100, 87505, Santa Fe, United States
- hello@onesim.co
- onesim.co
Hasn’t replied to negative reviews
SIM wouldn’t activate
SIM wouldn’t activate. Emailed support but got no response. Wasted money really.
Scamish
Not a scam but they try to get you to buy account packages in $25.00 increments which is non-refundable should you not use it. And then they remove money each month from your account for the unused balance. I paid $25.00 one month. Used about $10.00. Few months later went online to get another SIM and saw my balance was less than a dollar. When I messaged I was told it was because I wasn't using the money in the account. I was told I could just buy the time I need outright but that is very obscured on the website and doing so requires an advanced turn-on date. The service providers they use seem to be the cheap carriers of the respective areas. I would not use them
There’s lack of information when…
There’s lack of information when purchasing the service. I needed a phone number and it doesn’t provide that.
customer support is zero and I don't…
customer support is zero and I don't recommend anyone to buy sim form here
Worst sim provider
Worst sim provider, my data didn’t work and no support from their tech team. Avoid at all cost.
Good day
Good day. I paid on 12/17/2024 for 4 SIM cards for Europe, 3 for 10 GB and one for 5 GB. I did not receive the SIM cards. These are scammers.
Valery
The Internet in the USA didn't work…
The Internet in the USA didn't work completely.No Apn weren't found. Support didn't answer. Lost money.
esim worked great and without any issues
It did not work for me
It did not work for me. Please issue a refund. I purchased AirAlo instead.
the best deal i could find for…
the best deal i could find for traveling around Europe
Good choice for EU
Mobile data works in Slovakia, Austria and France, during all my trip
Bought for 1 month
Bought for 1 month, but it worked only 1 day. Customer service doesn’t work. Never again
eSIM worked and no issues
eSIM worked and no issues, so due to the efficiency didn't need any support or assistance. All very straightforward.
Wasn't easy to run it with my Pocophone…
Wasn't easy to run it with my Pocophone unit, impossible to log in, no clear instructions or after sales service.. I d just drop it and lost 30 bucks. Frustrating, deceived. Not worthy
It didn't work for my phone.
It didn't work for my phone.
I emailed customer service to get a refund, but I didn't get any response from them
Scam!
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