O'Neills Reviews 957

I was under pressure waiting for a jersey, sarah in customer service was very helpful and made sure it got out so i received it in time - she was very prompt replying!

The Customer service team (Ben) was fantastic. Whilst I was annoyed with having to chase (a parcel not arriving and being lost at handover) Ben handled the whole incident exceptionally and kept me wel... See more

My son has an upcoming game and needed club-crested shorts in the new kit shipped priority. One quick message to Sarah in the O'Neills Customer Service department and everything was sorted for... See more

Excellent service. Emailed after placed order to ensure received before weekend and they changed to priority and it was sent the next day :)

Recently ordered 2 pairs of Skechers kids shoes via their website after finding them to be one of the cheapest options. We're in Australia, so I was somewhat sceptical of a brand I wasn't familiar wi... See more

What a great experience! My friend and I did bottomless and Imogen looked after us extremely well. She was friendly and attentive, despite being very busy. My friend and I do bottomless frequently and... See more

Ordered products including asics runners (gutties as we say in the North) on a Friday evening, arrived the following thursday, which I was happy with since I needed one of the products for the upcomin... See more

Recently ordered 2 jerseys for my godsons birthday, I left it a bit late ordering and needed them fast,I e mailed customer service and Sarah e mailed me to say she would try but could not guarantee de... See more

Outstanding customer service.. Contacted them after order was placed today and had a reply within seconds.. Needed my order urgently as my child needed club short and boots for a match. it was urgentl... See more

O’Neills customer service couldn’t be any better; Sarah was a wonderful help with my placed order, going above and beyond to ensure she could dispatch my jerseys in a prompt fashion. Behind ever... See more

Cannot recommend O’Neills enough! Their products & their customer service are equally brilliant! We needed a last minute order delivered before a sporting event & Beth in Customer Services went above... See more

I ordered a personalised hoodie for my son for his rugby club, it came very quickly but the club badge wasn't complete. I emailed O'Neills and Ben from customer service responded quickly. He organised... See more

Amazing experience dealing with O'Neill's. I ordered a kid's club jersey & it was made & dispatched very quickly. I was dealing with a lad called Ben, he was brilliant. Was extremely professional & a... See more

Stephen From O'Neills Customer Service went above and beyond to help me out for my Wedding and I couldn't be happier! I placed a very last minute order for personalized Jerseys for all of my groomsman... See more

I placed an order for a GAA jersey for a match and an personalised item, I forgot that the personalised item does take longer than the standard delivery which I totally understand. I sent an email an... See more

Quality is excellent but the delivery service is so disappointing. It took six business days after ordering for the club jersey & jumper to be dispatched. There is no where else to purchase these so t... See more

Fantastic company. I needed an order urgently before my holiday and so i contacted their customer service department. I was hopeful yet realistic at the same time. They prioritised and dispatched my... See more

Amazing customer service from O’Neills. I left it very late to order Louth jerseys for the Leinster final. I contacted them in the hope they could prioritise my order and they did just that. Jerseys w... See more

Fantastic customer service. Carole was a great help from start to finish. My order arrived with one of the tops having a slight hole in, returned it and currently waiting for a new one. Very quic... See more

Brilliant customer service! Dane was so helpful, polite and responded very to quickly. He went above and beyond to sort out the issue. I would definitely order again from O’Neills because I know if th... See more

I made a recent Oneills purchase and was delighted with the product and service. The dispatch time is 5-7 days with delivery after that so this should be considered when ordering. I did require the it... See more

Excellent customer service. I ordered a personalised item for my son’s birthday. Unfortunately I ordered the item late and only realised a personalised item would take longer to ship when I read smal... See more

I ordered a large number of items required in a short time frame.Beth in customer service ensured I received them promptly. Her response to emails was almost immediate which is always an indicator of... See more

Thanks Callum! Needed my children's shirts by Saturday and realised the chances were looking slim. Emailed customer service and Callum kindly prioritised my order and they arrived the next day! Not of... See more

Placed an order thursday for cork gaa jersey they didnt have in stock had to go into production but they prioritized it for me and its dispatched already.. Shout out to Stephen for pushing it for me!... See more

Loyalty code emailed through and didn’t work. I contacted the support team not expecting much bugs service was spot on. They reviewed and honoured the discount after the closing period. Ben was great... See more

Excellent service, my daughter needed a gearbag for the weekend. I order it on Wednesday and I was worried it may not be with me on time. I contacted customer service and Sarah very kindly prioritised... See more

Just had a fantastic first experience of ordering from O’Neills. Needed kit in a hurry for a match. Ordered multiple sizes. The online process was easy. I didn’t initially receive an email confir... See more

My son's rugby team use this company for their kit. I needed to get new socks but they always seemed to be out of stock but the lady from the customer services went above and beyond and managed to... See more

Callum was a gent!! Emailed looking to see if I could speed up shipping for custom half/half jerseys, Callum got back to me straight away that morning saying he would prioritise it and was dispatched... See more

I dealt with Carole and she sorted out what i was looking for immediately. So easy to deal with and got my gear delivered the next day. Will definitely deal with O’Neills again after the effort Car... See more

Ordered items yesterday at 5pm that are needed for a competition next week and emailed customer service in hope they could help, with a quick and polite reply Sarah got straight on it and made it prio... See more

I spoke with Sarah in customer service yesterday regarding my sons orders.She was most helpful and efficient.Both orders arrived in the post this morning so 2 happy lads..Thanks again Sarah 👏👏

I had a problem with a loyality discount code that I could not get attached to my order. I sent in a query through the platform and my enquiry was dealt with so swiftly, smoothly and professionally by... See more

Had a delivery issue as my package must have been picked up by someone who shouldn’t have and the agent Callum dealt with this efficiently and as good will they reordered the top for me. Excellent ser... See more

Sarah is excellent very helpful at the o neills gaa office in strabane always goes further in getting the order out and understanding in every respect shows courtesy great girl Jim cunning portrus... See more

Fantastic customer service. Stephen helped with absolutely every enquiry I had in regards to my order 5 star 10 out if 10 Would highly recommend this website company and support team Cheers

I ordered some shorts as a present and wanted them quickly. I had been told to ring the customer service line with the order number and they would help. I did that, the lady I spoke to was very helpf... See more

I ordered and contacted O'Neill's to try and expedite the order as it related to a memorial for a former player. Order was despatched and received within two days. Fantastic they would go the extra mi... See more

Great customer service Dane went above and beyond to help me with a mistake on my daughters zip top. Thank you so much for your excellent service and assistance.

Great customer service. One contact and Stephen made sure everything worked out for my delivery. Thank you very much.

Had a problem sourcing a particular item. Emailed ONeills and a lovely young woman (Sarah) phoned me and within minutes the item I wanted was despatched. Thanks also to Shauna, Where would I get a... See more

Amazing customer service, went above and beyond, and the quality of the kit is outstanding. A*** support, thank you so much.

Very helpful customer service, I needed my item prioritised and they were able to do this for me.

Great quality products and fast delivery. Good communication on the expected time to receive a product.

Had a pleasure meeting Daniel ! Loveliest guy I’ve had the encounter of meeting and being served by ! Made the night better !!!

My whole family will tell you that O'Neills is by far my favourite brand of leisure & sportswear clothing. I'm constantly on the website looking at what i might purchase next. I would dearly love if... See more

I had an issue with a pair of children’s runners and Carole in customer support was fantastic at resolving the issue very quickly. So easy to deal with. Fantastic service. I will be buying from O Neil... See more

Recently made a call to Customer Care asking for a special favour. I was speaking to a lovely kind understanding girl called Sarah. Told her I needed my purchase on or before the weekend. She told m... See more