Nustone Patios Ltd Reviews 3,541

We found Nustone online while looking for white porcelain slabs for our front steps . We popped in to their depot on the A12 to look at the product before placing an order . Harry showed us the produc... See more

Good quality tiles with excellent after sales support. We had chosen a type of granite tiles that our builder hadn’t used before. All questions on method to lay the tiles, products to use etc were ans... See more

I have been very happy with the service by Nustone. Was lucky to have received a patio seating set of a sofa and two chairs along with a coffee table as a gift. Unfortunately the glass to th... See more

Harry came highly recommend to me from our carpenter on our new build project in Colchester Essex. After being let down by an alternative company Harry responded very quickly in the months of the heat... See more

Spoke with Jennifer a few times and found her very professional and helpful. the product i brought on 2 occasions was teak decking and its an excellent product. delivery was very fast and the delivery... See more

Saw the website and prices were competitive so got a sample sent. Called into yard and ordered 5 crates via Pradeep who was very helpful. Stone arrived as stated and all ok. I would definitely use Nus... See more

Had fantastic service from Pradeep in the office at Nustone, who took me through the ordering process, looking at various options available. He was very knowledgeable and liaised with his logistics/... See more

I emailed Nustone Patios Ltd with a photograph of my patio to enquire if they had anything similar that we could buy to match what we have as we are looking at extending our patio. I received a respo... See more

Visited Nustone as a first-time customer with my mother and ordered some tiles for a patio refurb. Pradeep was great from the start; professional, friendly and helpful. He took the time to... See more

thank you for your my order of new stone smooth and honed 600x600mm slabs they were packed extremely well and had no damaged slabs .I would recommend this company. I would like to thank Jenifer f... See more

Raised a query regarding the edge detailing for the Sandstone Tumbled Paving, and was dealt with by Lidiya. She was extremely helpful and knowledgeable and even arranged to email me photos of the actu... See more

A great experience from start to finish. Harry couldn’t have been more helpful, with regular updates and questions answered quickly. Delivery was quick and easy, so thanks to the guys from Nustone who... See more

Had a lot of problems with the delivery of 6 crates of slate paving to N Wales . Delivery could not find the site despite a postal address going back 7 years . On the point of cancelling the order , t... See more

We had a fantastic experience with Nustone. Harry was there to greet us and had the answers to all our questions. After ordering Harry stayed in regular contact with updates on likely delivery times a... See more

I received my delivery from Nustone via Amazon. The delivery company had damaged both containers of my Titan resin order. Nustone’s support team were amazing. They redelivered & collected the faulty o... See more

Have used Nustone several times now and i have not one complaint to make. Most recent order was over the phone with a lady named Jennifer who was amazing dealing with the entire order and delivery,... See more

Throughout the process of working requesting a sample of a particular Patio Granite slab, to actually ordering what I required, was an excellent service given to me by Juliet. Juliet, was p... See more

Ordered by phone, helpful staff matched batch codes for me. Deliveries well organised. Had to claim for three broken pavers which we discovered on unpacking the delivery. These were replaced without a... See more

Discovered your page on the internet while looking for rainbow Indian sandstone due to the fact that my landscaping contractor did not know what it was. He had ordered the wrong stone from his main bu... See more

Second purchase from Nustone. Website easy to use and prices competitive. I ordered over the phone for my recent purchase. Phones answered quickly and great service from Jennifer who investigated my q... See more

Nustone has been recommended to us by couple of people, and I can’t thank them enough for their help and support. We’ve placed an order and had to contact them to delay our delivery and Jennifer a... See more

Recently completed an autumn project using Nustone Black Limestone paving slabs. Delivery was great and all was going well until I noticed the last few slabs were damaged (based on the trouble the de... See more

I made a mistake after I've place the order, couldn't decide between two different porcelain tiles, lovely lady that phoned me regarding delivery went above and beyond (sent pictures of the two tiles... See more

Priscilla made what was a painful reorder so much easier, great to deal with. The last order for Valencia tiles were fabulous and highly recommend for cleaning, skid free and they don't get too... See more

I always use Nustone for my paving slabs there service and price are best. very helpful customer service specially JENNIFER is the best and saving my lots of money with her best advise. Thanks a... See more

Jennifer was very helpful and clearly explained things as she took us through the details of the order. She also sorted out our question on availability.

Great service and prices…. However using the website to try and order was a bit of a pain as would not load properly after going to basket tried multiple times ended up just directly calling . If web... See more

We have just received our paving order. Can't comment on the product yet but the ordering and communication from nustone has been great so far. There was a slight delay in delivery from a third party... See more

Good products sensibly priced and helpful polite service throughout from Pradeep. Will use again which is the best recommendation I can give.

What an amazing company, after a little issue with my delivery and some broken slabs. I emailed the claims about my delivery and Ritika was super helpful and replaced the broken slabs with express de... See more

Harry from sales could not have been more helpful when my wife and I were selecting granite paving slabs for our patio project of 74 square metres. The size of slabs we wanted had to be a speci... See more

Recently had 36m2 of mixed size porcelain paving from Nustone, the product was fantastic with no breakages or damage in the whole order, delivery was as offered with polite and prompt driver. Harry... See more

I have purchased composite decking from this company and at checkout it said I could expect delivery in 3-5 days. I've made 5 phone calls to them to chase. Finally I got hold of a customer service ag... See more

Having enquired via email about some paving Lidiya was most helpful and very prompt dealing with the enquiry. Enabling us to place our order with the minimum of delay or fuss.

First stop for outdoor porcelain slabs. Good support - Lidiya helped place an order by phone for an express delivery not offered through website.

Very easy to order product I required - Had to wait 8 days for delivery came just in time for project - The delivery driver was charming polite and very helpful to me being disabled...What a gem you h... See more

This is my second order from Nustone and it was flawless. Our fist order was in 2023/24 and the stone is looking great. Thank you for a seamless order and delivery. To Jennifer who was very patie... See more

I spoke to Jennifer today to enquire about samples of their different slabs and the availability. Jennifer was so nice, very pleasant and really helpful, she was very knowledgeable about their product... See more

Salma was most helpful and quickly sorted out my under order and got the right tiles sorted. Even gave up eating her ice cream to serve me, so the only way she could have improved was to give me some... See more

I haven't placed an order yet but I have found the sales support very helpful. Lidiya provided detailed information about the product I need and responded to my e-mail very quickly.

Jennifer was very helpful in getting my order processed after I had an issue doing it on line. Called me back promptly. We look forward to receiving our patio stone in the next few days .

Nustone support team were great. In particular Jennifer, who helped with sorting out a secure payment and delivery process. Can’t wait to start the patio!

I had some issues with the quality of slabs which meant I had to send them all back however Salma dealt with my case with great urgency and gave me a discount for the trouble.

I made an error on my online order. I spoke with Jennifer who was most helpful. She went above and beyond to assist with the cancelling and re-ordering. Thank you

The payment system was not working properly which is reason for 4 stars, but the agent, Jenifer did everything she could to help and get my parts ordered 5 star service from Jenifer

Very impressive online. Lynne Heal in Blaby Leicester.

Quality slabs and service. Harry was really helpful and kept me updated with everything from start to finish. Couldn’t have asked for much more

Harry at Nustone was great and really helpful. His knowledge was good and helped to make our final decision. We were kept up to date on delivery times and everything ran really smoothly and our ne... See more

We bought 2 pallets of porcelain tiles from Nustone in 2023 and have been so pleased with the result that we decided to use them again on another patio. We needed to discuss delivery times so phoned... See more