Ninepadel Reviews 74

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Ninepadel were brilliant from start to finish in sorting me with a brand new racket. The website is fantastic and customer service responsive and helpful when I had a query on delivery timings. They w... See more

Company replied

Rated 5 out of 5 stars

Engaging with Ninepadel about my padel purchase was an amazing experience. They were keen to understand what I was looking for and were genuinely interested in the best fit for me personally. Highly... See more

Company replied

Rated 5 out of 5 stars

Would really recommend to anyone looking for a padel racket. They stock some great high quality brands that others do not stock like the oxdog i ordered. Amazing friendly service with speedy responses... See more

Company replied

Rated 5 out of 5 stars

Messaged Dan before ordering and he was super helpful in assisting me with my order for a new padel racket!! It was delivered to me the following day, in time for my next match...highly reccomend... See more

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4.9

Excellent

TrustScore 5 out of 5

74 reviews

5-star
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Rated 5 out of 5 stars

Excellent Customer Service

Was looking a new padel bat and wasn't sure what to get. I got in touch with the guys at Ninepadel and they were so helpful. I explained what I was looking to get from the new bat, and they knew exactly what I was talking about. Order an Oxdog Ultimate Tour and its been a game changer. I can't recommend these guys enough.

November 1, 2025
Unprompted review
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Reply from Ninepadel

Thank you!

Rated 5 out of 5 stars

Just amazing

Engaging with Ninepadel about my padel purchase was an amazing experience. They were keen to understand what I was looking for and were genuinely interested in the best fit for me personally. Highly recommend.

Thanks for the extra trinkets in my package. Such awesome guys!

November 2, 2025
Unprompted review
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Reply from Ninepadel

love this! thank you

Rated 5 out of 5 stars

Would really recommend to anyone…

Would really recommend to anyone looking for a padel racket. They stock some great high quality brands that others do not stock like the oxdog i ordered. Amazing friendly service with speedy responses and updates via whatsapp and received my order the morning after ordering!

October 30, 2025
Unprompted review
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Reply from Ninepadel

Unreal! Thanks for taking the time to write this

Rated 5 out of 5 stars

Attention to detail and clearly care…

Attention to detail and clearly care about the customers and where they are on their Padel journey. Racket recommendations are realistic and fit for purpose rather than maximizing revenue which is really appreciated. Dan is a lovely fellow.

October 30, 2025
Unprompted review
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Reply from Ninepadel

Yessss! Thank you for the kind words

Rated 5 out of 5 stars

Superb service and very competitive…

Superb service and very competitive prices. Dan was very personable and knew his product very well. Will use them again for sure!

October 30, 2025
Unprompted review
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Reply from Ninepadel

Thank you so much for taking the time! Appreciated

Rated 5 out of 5 stars

Brilliant service

Brilliant service, speedy delivery and all round nice guy running the company. Best of luck with the business🙌🏼

November 3, 2025
Unprompted review
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Reply from Ninepadel

Thank you so much!

Rated 5 out of 5 stars

Fantastic

Fantastic, will use again. Great customer service

October 20, 2025
Unprompted review
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Reply from Ninepadel

Thank you for taking the time to write this, much appreciated

Rated 5 out of 5 stars

Amazing customer service

Messaged Dan before ordering and he was super helpful in assisting me with my order for a new padel racket!!

It was delivered to me the following day, in time for my next match...highly reccomend anyone looking for a new racket!

Cheers Dan

October 30, 2025
Unprompted review
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Reply from Ninepadel

thanks man, really appreciate this one!

Rated 5 out of 5 stars

Excellent service

Excellent service! Shipping was fast, delivery was smooth, and the customer service was very helpful and informative. Highly recommend!

October 31, 2025
Unprompted review
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Reply from Ninepadel

Thank you! Always here if you need anything

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