NATPAT Reviews 4,032

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the effectiveness of the patches for various needs, including sleep, focus, and itch relief. Many consumers have found the products beneficial for both children and adults, with some specifically noting positive impacts on children with ADHD and autism. People also value the natural, non-toxic composition of the patches as a safe alternative to medication. Consumers consistently praise the company's customer service, highlighting the team's quick response times, helpfulness, and friendly demeanor. Individuals appreciate the personalized attention and efficient solutions provided for order issues and inquiries. The fast shipping is also appreciated. However, there are mixed opinions regarding order and delivery services.

Based on these reviews

Rated 4 out of 5 stars

I have used NatPat several times now. The bedtime and breathe easy patches work wonders for my little one to get to sleep and maintain asleep without the use of chemicals. He has autism and doesn't l... See more

Rated 4 out of 5 stars

We’ve been using Nat Pat’s Mosquito and Tick patches for my daughter—both at school and while hiking—and they work wonderfully! The protection is reliable, and she loves wearing them. Although our o... See more

Rated 4 out of 5 stars

Being able to reach out and receive a response from a live representative is always amazing especially when dealing with products that one may need dor their children right away. I ordered nappa but I... See more

Rated 4 out of 5 stars

People I committed were great. Canada Post delayed my order so Natpat cancelled my order and gave me a refund instally when the order was not going to arrive in time for my trip. Hopefully Natpat ar... See more

Rated 5 out of 5 stars

I'm not sure how the Itch Relief patches work but my daughter swears by them every single time she gets a mozzie bite. I started introducing the mosquito repellent patches and it has greatly reduced t... See more

Rated 5 out of 5 stars

After trying multiple different methods to prevent painful poisonous tick, these tick patches have changed our lives, my family and myself had constant hospital and doctor visits due to horrible tick... See more

Rated 5 out of 5 stars

I asked for a refund to use my discount link that I missed in my emails, response was crazy fast and was all action within five minutes of receiving the email. I was able to order my patches straight... See more

Rated 5 out of 5 stars

I never received my order. When I sent an email requesting a refund I was replied to almost immediately letting me know a refund was sent in full. Received the refund immediately. The customer service... See more

Rated 5 out of 5 stars

I emailed NATPAT as I was unsure of where my order was as it was untracked free shipping. I got a lovely response in under 10 minutes assuring me my order was on its way. If there were any issues the... See more

Rated 5 out of 5 stars

Team members were supportive and understanding when my initial order didn’t arrive. We were in constant communication to rectify the issue and to ensure it didn’t happen again. A replacement order was... See more

Rated 5 out of 5 stars

My son has mild autism and sometimes it’s really hard for him to stay focused and calm at the classroom, ever since I read some great reviews from these two items from other customers with also kids... See more

Rated 5 out of 5 stars

My grandson was struggling to focus at school and at home when doing homework. I saw the ads for NATPAT, read reviews and went on their site to research their products, all before buying. I had been e... See more

Rated 5 out of 5 stars

So first the product itself: our daughter went for a stretch of two years where she just could not stay asleep through the night. She was growing more anxious, afraid of being alone or trapped i... See more

Rated 3 out of 5 stars

The stickers didn't work for my son. Very disappointed, after seeing the add and reading the reviews. I was very hopeful that I found something that would work for him in school. The customer service... See more

Rated 5 out of 5 stars

I tried to place an order and got the sms alert from my credit card but no confirmation order. I reached out to customer support and the person was so kind, understanding and helpful, not to mention r... See more

Rated 5 out of 5 stars

I haven’t received my patches, yet. But the customer service process was nothing short of supportive and prompt! I can’t wait to see if these patches help my kid because I wouldn’t hesitate to purchas... See more

Rated 5 out of 5 stars

I just started using the patches so hopefully they work, however emailing the customer service team was great as the response was very fast and very very friendly. Thanks so much

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Absolutely Outstanding Customer Service! I don’t usually leave reviews often, but NatPat truly deserves one. Out of all the companies I’ve interacted with since around 2018 (maybe... See more

Rated 5 out of 5 stars

I use pet Zen, I have 5 rescue cats. Glad to see the improvement being made for cats, love the easy of use, I was using 2 to 3 a day! Would like to try the improved version to see if less could be use... See more

Rated 5 out of 5 stars

I had just placed an order with NATPAT when I realized that I had forgotten to use a discount code that I had received! *sigh*. I quickly replied to my confirmation email (to see if someone at custome... See more

Rated 5 out of 5 stars

I am very happy with the narrative orders! Their customer service is great! Fast and courteous! The patches work well on my little Megan! I hope your experience will be as good as mine! Try NATP... See more

Rated 5 out of 5 stars

NatPat’s Itch Relief stickers are amazing. My daughter, my niece (both adults), and myself swear by them. No matter what we do, mosquitoes tend to find us. Using these stickers on our bites has defi... See more

Rated 5 out of 5 stars

Upon ordering the focus patch I had read that these were not FDA approved, but had great reviews. I was willing to try it for my son and teacher's sake. Once we received the patches I opened it and it... See more

Rated 5 out of 5 stars

NATPAT has an amazing customer service team. I had a delay with the arrival of my order and my emails were answered extremely fast and with a solution straight away. The level of service from Caz was... See more

Rated 5 out of 5 stars

I have been very easy and very satisfying! Very good customer interaction. Shipments have been very fast The patches are so cute. I have tried several different patches and they work quite well. M... See more

Rated 5 out of 5 stars

These are so easy to just put on and go! So far, my 7-month old has not gotten any bites and she doesn't realize she's wearing it. The adults in our household have also used them with success. I reach... See more

Rated 5 out of 5 stars

My order didn’t arrive as expected and customer service was quick to respond and get a new shipment in the works. I’m looking forward to using the products.

Rated 5 out of 5 stars

Their customer service is amazing! I haven't received the products due to a shipping issue with Canada post but their customer service has been very helpful.

Rated 5 out of 5 stars

These patches help put my mind at ease that there’s no harsh chemicals leeching onto skin or our bedding. It’s all Natural and safe and non toxic.

Rated 5 out of 5 stars

Very easy to use. Trusted company. I use the allergy for one dog and the calming for another. I love the all natural effects instead of having to give my dogs chemicals. Been using them for weeks and... See more

Rated 5 out of 5 stars

AMAZING PRODUCT! I recently came across these patches and ordered for my daughter age 9 my daughter has adhd/autism and has been struggling with sleep for sometime GP prescribed medication but I fee... See more

Rated 5 out of 5 stars

I needed help with an order I had placed and customer service emailed me back within a couple minutes and took care of the issue quickly.

Rated 5 out of 5 stars

These patches really help my ADHD kiddo regulate. I've used focus and zen patches and next I'm considering the sleep patches to see if they help his night terrors. I highly recommend natpat

Rated 5 out of 5 stars

My experience with natpat has been lovely, I’ve had no complaints I’ve had my subscription delivered promptly every month If I’ve had any queries their quick to reply and have been very helpful and... See more

Rated 5 out of 5 stars

I had an enquiry which was answered very quickly, considering I emailed late at night. The woman I spoke to 'Caz' replied with an instant answer that I was very satisfied with. She was very friendly,... See more

Rated 5 out of 5 stars

I could not seem to track my Focus patches for my son so I emailed the company to help me locate my package. Caz with customer service was so helpful, and I was more than happy with their customer car... See more

Rated 5 out of 5 stars

I had not received info about my order. When I reached out to customer service, they helped me track my order within minutes.

Rated 5 out of 5 stars

Had trouble with discount code so I couldn't check out! I got exact instructions and got in fine I love the service and the fast shipping! Their patches work well on my little girl! Check them out!... See more

Rated 5 out of 5 stars

My kids really enjoy getting sleep stickers as part of their night time routine. They always remind me after their bath that they need their sleep stickers. The stickers are so calming and have improv... See more

Rated 4 out of 5 stars

The site explains well what you are getting. I am willing to try it but would have given it 5 stars if I could have used the discount I received by mail too .

Rated 5 out of 5 stars

so you don't get bombarded with millions of emails its a small company that have listened and seem to have found a great idea and the products are so useful

Rated 5 out of 5 stars

I like this product, I find it does help to keep the mozzies away from my 7 and 9yo. Customer service is quick and friendly, which makes the buying process very positive. Thankyou

Rated 5 out of 5 stars

I love the constant coupons available and I feel like the products actually work! The sleepy patches put me right to sleep and lets me sink right into deep sleep! I don’t know what I did without the s... See more

Rated 5 out of 5 stars

I’ve tried Nat pat now for 24 days. I brought this to help my little boy on the plane (first time flying with him he’s one years old). I feel this did help as honestly he was a dream on the plane. We... See more

Rated 5 out of 5 stars

Caz is amazing :) I was trying to follow up my order, she was very helpful, polite and charming.

Rated 5 out of 5 stars

So far so good. No complaints from teacher as of yet. We shall see! I think he’s been more calm and is paying attention more at home when we are doing homework.

Rated 5 out of 5 stars

The company was amazing! They were quick to respond to my questions and helped me use the product effectively.

Rated 5 out of 5 stars

My nephew, 2 year old, has issues with emotional regulation with behaviors like biting pinching and hitting. It’s was so bad he was expelled from daycare. I was searching for a natural remedy. I trie... See more

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Company details

Written by the company

Meet NATPAT: Stick on Superpowers! Born from the love of a parent and the magic of nature, NATPAT is on a mission. We're here to infuse your family's everyday with little moments of joy and big doses of care. Take a peek into our story and discover why families everywhere are getting excited about the NATPAT experience.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

Replied to 97% of negative reviews

Typically replies within 48 hours


Rated 4 out of 5 stars

Great customer service

I'm yet to open and use the patches I purchased (hence 4 instead of 5 stars) however the customer service I have received to date has been excellent. My emails were responded to in a very timely and warm manner, that has left a very positive first impression of the company. Looking forward to trying the product!

October 19, 2025
Unprompted review
Rated 5 out of 5 stars

Love the tick patches.

I really like the tick patches for our whole family especially my grandkids. Recently an order went astray and Caz was super about replacing it immediately. I will continue to purchase these in the future! Thank you!

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Solved my problem!

Had trouble with discount code so I couldn't check out! I got exact instructions and got in fine I love the service and the fast shipping! Their patches work well on my little girl! Check them out!!

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Pet Zen -Cats

I use pet Zen, I have 5 rescue cats. Glad to see the improvement being made for cats, love the easy of use, I was using 2 to 3 a day! Would like to try the improved version to see if less could be used daily and have a good effect

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

I emailed NATPAT as I was unsure of…

I emailed NATPAT as I was unsure of where my order was as it was untracked free shipping. I got a lovely response in under 10 minutes assuring me my order was on its way. If there were any issues they would resend my order for free.
What a lovely company to deal with. I will be recommending them to all my friends and family!

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

A must buy!!

My grandson was struggling to focus at school and at home when doing homework. I saw the ads for NATPAT, read reviews and went on their site to research their products, all before buying. I had been eyeing it for a few months and one day decided to purchase them. I told his mom to put one on him everyday before he leaves home for school. Within a week we saw a difference! His teacher even told us his focus had improved and he's more willing to learn and participate in class. He even comes home ready to do his homework with being told. This has been the best thing I have purchased for him. It's nontoxic and we don't have to give him meds. We will be customers as well as he needs it. Thank you!

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

I never received my order

I never received my order. When I sent an email requesting a refund I was replied to almost immediately letting me know a refund was sent in full. Received the refund immediately. The customer service of this company is the best I have ever come across hands down! Very pleasantly surprised.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

I asked for a refund to use my discount…

I asked for a refund to use my discount link that I missed in my emails, response was crazy fast and was all action within five minutes of receiving the email. I was able to order my patches straight away with my little extra discount making my order that little bit extra special! Massive shout out to Caz for helping me!

October 16, 2025
Unprompted review
Rated 4 out of 5 stars

Being able to reach out and receive a…

Being able to reach out and receive a response from a live representative is always amazing especially when dealing with products that one may need dor their children right away. I ordered nappa but I couldn't remember all the details and I honestly hadn't had an update and couldn't remember getting one via email on the eta of my products, so before forgetting again I decided to shoot them an email. I received an very swift response with some eager to provide information and told me to feel free to reach out if I had an other question or concerns. I still haven't gotten my products and I'm still not sure if I ordered a bundle pack or just a set of one pack but I can't wait to try them.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

My son has mild autism and sometimes…

My son has mild autism and sometimes it’s really hard for him to stay focused and calm at the classroom, ever since I read some great reviews from these two items from other customers with also kids with autism encourage me to try them, and let me tell you that so far The Zen and Focus patches have been working really well on my son, plus the service from this company it’s absolutely amazing.
Thank you 🩷☺️!!!

October 15, 2025
Unprompted review
Rated 4 out of 5 stars

Disappointed

People I committed were great.
Canada Post delayed my order so Natpat cancelled my order and gave me a refund instally when the order was not going to arrive in time for my trip.
Hopefully Natpat arranges other shopping alternatives so the order is shipped and arrives when it is scheduled.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great products and customer service

I'm not sure how the Itch Relief patches work but my daughter swears by them every single time she gets a mozzie bite. I started introducing the mosquito repellent patches and it has greatly reduced the number of bites she gets. It works wonders. Secondly, I've ordered from NATPAT twice and yes there was a slight issue with my second order, however I can not fault the customer service and response time from the team. The issue was resolved on the same day I received my package! Fantastic company selling fantastic products.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

I just started using the patches so hopefully they work, however emailing the customer service team was great as the response was very fast and very very friendly. Thanks so much

October 15, 2025
Unprompted review

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