My Law Matters Reviews 498

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the company's commitment to providing excellent service throughout their interactions. People highlight the proactive and supportive nature of the team, especially when addressing queries from first-time buyers. The responsiveness of the staff and their ability to provide timely updates have also been commended, ensuring a smooth and well-informed process. Consumers value the professionalism and expertise demonstrated by the company. The company's ethics and commitment to handling matters efficiently are well received. While there are mixed opinions regarding the staff, the company's prompt response times and helpful service are consistently praised.

Based on these reviews

Rated 4 out of 5 stars

Anita Chand-Birdi and Dhsnyal Ali worked tirelessly to achieve the completion on or before the deadline date. When an obstacle arose they contacted myself or my wife to gain information to allow t... See more

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Rated 4 out of 5 stars

Good, prompt contact from our assigned assistant conveyor Aliyah. Kept in touch via phone calls and always responded to questions. Didn't really think the online portal was useful...much better dir... See more

Rated 4 out of 5 stars

Excellent work by My Law Matter. Very professional and helpful. In my case due to personal circumstances I needed to complete the process earlier than usual timeline. Solicitor Abraham George and anot... See more

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Rated 4 out of 5 stars

Initially I had a query which a generic email had to be sent. A reply took 48hrs. Hopefully now a representative has been assigned this time frame will not be an issue.

Rated 5 out of 5 stars

We have been very pleased with service so far, they have been prompt, efficient and keeping us informed along the way. I particularly like the portal which you can get updates on progress a d timeline... See more

Rated 5 out of 5 stars

Truly cannot fault what’s so ever. Anita, who was appointed as our solicitor, has really been a god send and made buying our first home as stress free as possible. After hearing a lot of disheartening... See more

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Rated 5 out of 5 stars

My experience with my law matters was very positive. First time buyer buying a house. Anita was hands on with everything and very quick to reply. There was no delay with Anita and she was brilliant at... See more

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Rated 5 out of 5 stars

We recently received their service. They were very proactive and supportive throughout. Whenever we had any questions we got very prompt responses including our silly questions as first time buyer. No... See more

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Rated 5 out of 5 stars

conveyancing team was really good. Price was competitive. Will use them again in future.These guys made purchasing our home very easy and we couldn’t believe the speed they responded to everything and... See more

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Rated 5 out of 5 stars

Anita Chand Birdi, was assigned to my home purchase and she was absolutely wonderful from beginning to end. She informed of any details and steps on the way till the end. I just received the deed... See more

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Rated 5 out of 5 stars

Used My law matters for a recent property purchase. The team handling my case were very professional and despite a lengthy hold up which was out of their control, they still completed very quickly onc... See more

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Rated 5 out of 5 stars

They have been professional and happy to explain anything that I’ve had questions about. They have kept in touch regularly which has been reassuring since my first potential buyer was extremely diffi... See more

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Rated 5 out of 5 stars

Noreen done brilliant job help me all things She will make very easy things and her decision Always perfect always reply back straight away sometimes she reply you even she is off from work

Rated 5 out of 5 stars

My Law Matters were helpful every step of the way in completing my house sale. Sonia in particular kept me informed of what was happening and what was needed from me the whole time. in this case we h... See more

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Rated 5 out of 5 stars

Our case was handled by Selina and Sonia.They were very professional.We were well informed about all stages of our case. They were very approachable, they would give us all the informations whenever... See more

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Rated 5 out of 5 stars

Great service so far from the company in managing our application. We are first time buyers and were anxious in getting to know the process however their timely updates and communication has eased our... See more

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Rated 5 out of 5 stars

We had a fantastic experience working with Aja Riyaz from My Law Matters as our solicitor during the home-buying process. Aja was incredibly efficient, thorough, and always kept us informed every step... See more

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Rated 5 out of 5 stars

What to say,team is absolutely professional,I dint had to chase them for anything,I was updated every regularly. Fees are reasonable. As a first time buyer I was panicking but team had answers for... See more

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Rated 5 out of 5 stars

My law matters provided excellent service to me. Whenever I called them they have assisted me happily. They have cleared all my simple to complex queries without any hesitance. MLM is a very trust... See more

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Rated 5 out of 5 stars

If i could give more stars i would this company helped me none stop start to finish when buying my property. Highly recommend using My Law Matters they made everything so simple thank you so much.

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Rated 5 out of 5 stars

I had an excellent experience dealing with My Law matter, and I cannot recommend this team highly enough. Special mention goes to Archana and Neha, who were both incredibly helpful and professional... See more

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Rated 5 out of 5 stars

We have been extremely pleased with the support and help we received from My Law Matters Looking to consider buying a property at auction was a learning experience and we receivbed all the help and... See more

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Rated 5 out of 5 stars

very good service and satisfactory ,at one point i thought why taking too long but buying a house and dealing with other parties usually take time but they handled my all stuff professionally. and al... See more

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Rated 5 out of 5 stars

I would like to send a big thank you to Rohan Passap!! He is extremely patient, provides clear and effective advice and is easy to talk to. I have just instructed my law matters to act for me on the p... See more

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Rated 5 out of 5 stars

I had a really good experience with my law matters. They handled my case extremely well and in a very timely manner. They were very attentive and kept me updated throughout the property purchase. Over... See more

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Rated 5 out of 5 stars

Noreen was a great support throughout the process of purchasing our property. She made sure we knew what was happening at all times and updated us regularly. Was a very smooth process. Highly recommen... See more

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Rated 5 out of 5 stars

Sonia and Selina help me with my purchase. They were very prompt with replies and always answered any questions we had. I would highly recommend anyone who is looking for solicitor for their house pur... See more

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Rated 5 out of 5 stars

Used these solicitors during the process of buying my first property. They were efficient, very communicative and moved the process along as required. Would definitely recommend as the team are hard w... See more

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Rated 4 out of 5 stars

So far the portal is so easy to use for uploading documents, any questions/ queries have been managed in a timely response.

Rated 5 out of 5 stars

Very nice company with good solicitors. My paper work was all done by them and they were there to helped me . My experience with them was amazing I will recommend people over there if they need any s... See more

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Rated 5 out of 5 stars

I had the pleasure of working with MyLawMatters, and I have to say, they exceeded my expectations. From the moment I reached out to them, I felt confident in their expertise and commitment to my cas... See more

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Rated 4 out of 5 stars

Once we had made contact with a member of the team we received very prompt and helpful advice from Sonia Iqbal. She was really helpful and made up for the rather slow start using the portal which we... See more

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Rated 5 out of 5 stars

Massive shoutout to the legends at My Law Matters for having my back through the whole process of buying my first home! They made everything super easy, stress-free, and had all the answers before I... See more

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Rated 5 out of 5 stars

Vishakha was great. Quick sale - from offer to getting the keys it took 2 months and one week, and that was over May and June where there were lots of bank holidays. The portal was super easy to use... See more

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Rated 5 out of 5 stars

Had to arrange our business by phone because did not live near office. Matter involved our sons who did live near office. Only had to call in to get documents signed and witnessed. Very good helpfull... See more

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Rated 5 out of 5 stars

I was very impressed with the professionalism and expertise of My law Matters. They handled my case with great care and kept me updated at each step of the process. Thanks to their dedication my case... See more

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Rated 5 out of 5 stars

they gave me a fixed price, ,then we had a real pain of a solicitor acting for our purchaser, ,but the quote remained the same and service was very good

Rated 5 out of 5 stars

As a first time buyer,I got full supported assistance with the conveyance by the solicitor team.Thank you so much Noreen and Savan for your great time.Greatly appreciated!

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Rated 5 out of 5 stars

We are very happy with my law matters, was very fast and helping and answering all questions, I liks them , and if i buy new house sure with them , thank you so much for good job, Thank you selina... See more

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Rated 5 out of 5 stars

Having made up my mind to sell up and move on, a very difficult decision to make, having lived here in this place for the majority of my life. I decided to sell up. That was hardest. The next step w... See more

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Rated 5 out of 5 stars

Savan Sarkawt was very helpful and I am over the moon with the service thank you ever so much for everything, and thanks to Noreen too.

Rated 5 out of 5 stars

We were really impressed with the professionalism and quality of service provided, especially after being let down by another firm. Aja and Bai were both incredibly helpful—always keeping us updated a... See more

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Rated 5 out of 5 stars

Great, simple and straight forward experience with very responsive emails. Fast and reliable service so far.

Rated 5 out of 5 stars

Very helpful, straightforward and on my case everything was done very quick within the dates i wanted.

Rated 5 out of 5 stars

The company did everything that was asked from them, on time and i couldn't have asked for anymore.

Rated 5 out of 5 stars

Amazing. Brilliant. Very responsive. Amazing. Selina. Rohan. Dalvinder. Sonia All brilliant and just there when needed. Thank you

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Company details

  1. Real Estate Attorney
  2. Divorce Lawyer
  3. Employment Attorney
  4. Estate Planning Attorney
  5. Family Law Attorney
  6. Law Firm

Written by the company

Private Client Solicitors specialising in Wills, Probate, Family Law & Property Conveyancing


Contact info

4.1

Great

TrustScore 4 out of 5

498 reviews

5-star
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1-star

Replied to 53% of negative reviews

Typically replies within 1 month


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Rated 5 out of 5 stars

First time buyers - 100% recommend!

Selina & Sonia were so helpful and attentive throughout the whole process. As first time buyers we were going into this with little knowledge, but they answered any questions we had and made sure we felt at ease and that the process was as smooth as possible. Would highly recommend to use as conveyancing solicitors!

October 20, 2025
Unprompted review
Rated 1 out of 5 stars

NEVER AGAIN

Firstly the name says it all. It should be more like "My Law doesn't give a damn"
I came across these clowns, because they were employed by our seller. The seller as been in floods of tears for the last few weeks and she has not stopped apologising for employing these people. We agreed the purchase of the property at the end of March. The agent and solicitor working with us said there were no problems and the process would take 3/4 months. Then My Law joined the fray. They did not reply to emails. When the seller or solicitor telephoned they either didn't answer the phone or the necessary person was unavailable. Also our solicitor complained on numerous occasions that the documentation they received from My Law was never checked properly. They also on one occasion refused to pass on to their customer (our seller) a suggestion made by our solicitor to speed things up. Finally everything was so excruciatingly slow whenever they were involved. Basically they delayed our move by approximately 2 months. We survived My Law Matters, I would suggest you do not get involved with them in the first place to avoid the stress.

October 3, 2025
Unprompted review
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Rated 1 out of 5 stars

Do not use these!!

I'm currently selling a property and the purchaser has used these cowboys for conveyancing. We renovate and sell properties so we have dealt with various solicitors. These are by far the worst. Do yourself a favour and pay a little extra for local solicitors. Our property has no chain and a ftb, and it's been 4 months, with no end date in sight. So unprofessional. No communication. I'll be taking this further, and been advised to complain to the SRA, which I'm going to do, and advise anyone else whose had a similar experience.

October 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Prompt and efficient

We have been very pleased with service so far, they have been prompt, efficient and keeping us informed along the way. I particularly like the portal which you can get updates on progress a d timeliness. I would definitely recommend.

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Easy

Dealt with Kaitlyn. Very proactive, good communication, making the process easy

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

Friendly and excellent customer service and staff... Amazing experience..

September 20, 2025
Unprompted review
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Rated 5 out of 5 stars

Great

Great, simple and straight forward experience with very responsive emails. Fast and reliable service so far.

September 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Very helpful

Very helpful, straightforward and on my case everything was done very quick within the dates i wanted.

September 5, 2025
Unprompted review
Rated 1 out of 5 stars

Nightmare company to deal with

Nightmare company to deal with. Total lack of communication. They have delayed a simple no chain process unnecessarily by several weeks by sitting on paperwork, not being honest about when they've received it and then still doing nothing with it 6 weeks later, despite promising to. Still won't give a completion date despite being asked several times. This has dragged on for 11 weeks and there's absolutely no end in sight. The vendors are getting fed up and there's a real risk of the sale falling through due to their total incompetence. Do not use!

September 4, 2025
Unprompted review

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