Jan is our POC working to schedule the pick up and delivery. He did an excellent job! Seriously, this was the 1st time using an auto transport to take the daughters vehicle from the homebase to Univer... See more
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Mile Auto Transport LLC, auto transport broker company stands at the forefront of this industry, distinguished by our commitment to reliability, customer satisfaction, and seamless service. With a robust network of licensed and insured carriers, we ensure that our clients' vehicles are transported safely and efficiently, whether it's across the state or across the country. Services Offered Open Auto Transport: The most cost-effective and popular option, ideal for standard vehicles. Our open carriers are equipped to handle multiple vehicles simultaneously, providing a balance of affordability and safety. Enclosed Auto Transport: For luxury, classic, or high-value vehicles, we offer enclosed transport services that provide maximum protection from the elements and road debris. Door-to-Door Service: We provide door-to-door transport services for the ultimate convenience, picking up and delivering vehicles directly to specified locations. Expedited Shipping: For clients needing swift delivery, our expedited shipping options ensure faster transit times without compromising safety. Specialized Transport: Catering to the unique needs of oversized vehicles, motorcycles, and inoperable cars, we offer specialized solutions to meet diverse transport requirements.
Contact info
1800 S Allport St, 60608, Chicago, United States
- 3128001081
- support@mileautotransport.com
- mileautotransport.com
Replied to 25% of negative reviews
Typically replies within 1 month
DRIVER ATTEMPTED TO EXTORT US!!!
Mile Auto Transport contracted with Sonic Xpress to transport a vehicle for my sister. She paid for her vehicle to be delivered to me for storage. I was only there to receive the vehicle, not make payment for the service because it was to be put on the credit card. Not once in all the confirmation on our end was it said we had to pay on delivery. The driver could not speak much English, said he spoke Portuguese, however understood our neighbor and answered his question correctly. He had a translator app. and the dispatcher on the phone telling us we had to pay to receive the car. We could pay by cash, cashiers check or some app. we had never heard of. It was evening and banks were closed. We made several phone calls to Mile Auto, my sister and the credit card company. Still told we were responsible for payment at our end. They tried to pressure us saying they had another job to get to. There was nothing for us to do. After many phone calls and threatening to call our sheriff and the Better Business Bureau the driver decided someone else would have to deliver the car tomorrow so he could go to his next job three hours away. The next day the same driver showed back up and delivered the car. There was plenty of time for the payment between the transport company and the driver to work out payment between themselves. We felt like the driving company was attempting to extort us. Either Mile Auto is not screening their contractors well or they are in on the scam. I have contacted the Better Business Bureau, so nobody else has to be put under this pressure.
Professional and follow thru services
Professional and follow thru services! Dan was very supportive and accessible!!!
They were on time for pick up and…
They were on time for pick up and delivery. Car arrived on time. No damage. Price never changed. Thank you for your service.
Vanessa was very thorough and explained…
Vanessa was very thorough and explained all steps. Pickup and delivery went very smooth -so did the fee upfront and final payment. Just as Vanessa indicated. Car arrived in tact and quickly. Within 2 days for inquiry.
Second time I have used the service
Second time I have used the service, Alex coordinates everything and delivery is seamless, there are many choices in auto transport, I wouldn't change as they provided me the service I expected for a fair price and I will continue to use them.
Exceptional experience
Jack provided exceptional customer service from beginning to end. Alex, the driver, communicated the timing of arrival and any delays so there were no surprises. He also got the car to us in a very timely fashion. Simply a great experience all around!
Mile Auto did a great job
Mile Auto got us a quote quickly and did the job for the exact price they quoted. Driver was great and the vehicle arrived without damage. Would recommend Mile Auto
I had a great experience with Mile Auto Transport
I had a great experience with Mile Auto Transport Company. I shipped my vehicle from Florida to New Jersey without any issues. Their prices are competitive and transparent, and the entire process was smooth and stress-free. The representative I worked with was polite, professional, and kept me updated throughout the transport.
I highly recommend Mile Auto Transport Company to anyone looking for a reliable vehicle transport service. Thank you for the excellent service!
10/10 experience!
I was skeptical at first as anyone would be getting their car brought to them from out of state. But Alex was very helpful and sweet. He took care of everything and the car got here in a timely manner. This is a company you can trust! Thank you :)
Very responsive
The transport request was issued in a timely manner and responded to immediately. The transporter picked up the next day and delivered it within two days. The driver kept me informed on both days and arrived when stated. The vehicle did not have any damage. The driver was very courteous and professional.
He came as promised with enclosed…
He came as promised with enclosed transport. The driver actually showed a day earlier than quoted! Thanks Jack
Dan was spectacular
Dan was spectacular. He was a great commentator. The car was picked up when promised and delivered early. I highly recommend them
Great ownership, follow-up, and successful delivery.
Jan and Alex had a challenge with the shipping of my vehicle, but their follow-up and persistence ensured that my car arrived where it needed to, when it needed to, despite being picked up some days later than originally planned. Even though that delay was not their fault, they did what they needed to do, and solved for the issue. That's exactly what you need from a top notch service provider.
Excellent Service
Scheduled time of pick-up and delivery on the day as stated in order. Called to tell me that car will arrive between 10am and 1pm one day before, then called with exact time of 11am on arrival date and arrived at that time. Car arrived in excellent condition and driver was polite. I highly recommend them.
Very frustrating experience
Very frustrating experience, we were told our car would be picked up by Monday August 25th and it was picked up a day later when we had to drive across the country. We had also asked to have our car be delivered by Friday August 29th, but it was not delivered until two days later. Will not be using again if I need this done.
My car was delivered when they said it…
My car was delivered when they said it would be there, in perfect condition and for a great price!
Delivery Ahead of Schedule/Fair Pricing
Vanessa was easy to work with, very responsive and knowledgeable. She made sure to advise me that pick up dates were within a 3 day window and that my 1100 mile transport from MN to NC would likely take 3 to 4 days after pick up. Pickup occurred at 7pm CST on day 2 and delivery actually occurred ahead of schedule 2 days later at 4pm EST, Mile Auto Transport was not the cheapest nor the most expensive but seemed to have some of the best ratings and is A+ rated by the Better Business Bureau. The driver (Nick) and Vanessa stayed in contact and were responsive to my messages/questions.
This was a new experience to me
This was a new experience to me. Mile Auto was through, explained their process. I scheduled last minute and they worked with me. I was communicated to the entire time, with eta, barriers, if any and explained what to expected. They even gave me a military discount. The driver was excellent and sent photos once the car was loaded. BBB A+ is correct. I will use them again..
quick quote turnaround and quick…
quick quote turnaround and quick delivery. recommend highly
This was truly a pleasant experience
This was truly a pleasant experience, Alex was very professional as was the drivers who dropped off my car. I’m extremely grateful to all that helped with this process. The pricing was reasonable and if ever in need again, I’ll definitely give them a call…
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