Mile Auto Transport LLC Reviews 96

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's delivery service, highlighting its speed and reliability. Consumers appreciate the clear and frequent communication throughout the transport process, from initial booking to final delivery. People also find the prices reasonable and transparent, with many noting that the final cost matched the initial quote. The level of service provided by the team is another recurring theme, with reviewers describing staff as friendly, professional, and responsive. Consumers felt that the company representatives were patient and helpful, addressing all concerns promptly. While location and booking process are mentioned, there is not enough information to provide a detailed summary.

Based on these reviews

Rated 5 out of 5 stars

Jan is our POC working to schedule the pick up and delivery. He did an excellent job! Seriously, this was the 1st time using an auto transport to take the daughters vehicle from the homebase to Univer... See more

Rated 5 out of 5 stars

Jan and Alex had a challenge with the shipping of my vehicle, but their follow-up and persistence ensured that my car arrived where it needed to, when it needed to, despite being picked up some days l... See more

Rated 5 out of 5 stars

Vanessa was very thorough and explained all steps. Pickup and delivery went very smooth -so did the fee upfront and final payment. Just as Vanessa indicated. Car arrived in tact and quickly. Within... See more

Rated 5 out of 5 stars

Vanessa was easy to work with, very responsive and knowledgeable. She made sure to advise me that pick up dates were within a 3 day window and that my 1100 mile transport from MN to NC would likely ta... See more

Rated 5 out of 5 stars

The transport request was issued in a timely manner and responded to immediately. The transporter picked up the next day and delivered it within two days. The driver kept me informed on both days an... See more

Rated 5 out of 5 stars
Verified

Scheduled time of pick-up and delivery on the day as stated in order. Called to tell me that car will arrive between 10am and 1pm one day before, then called with exact time of 11am on arrival date a... See more

Rated 5 out of 5 stars

This was a new experience to me. Mile Auto was through, explained their process. I scheduled last minute and they worked with me. I was communicated to the entire time, with eta, barriers, if any and... See more

Rated 5 out of 5 stars
Redirected

In a sea of scumbags, Mile Auto Transport, LLC was a shining star! The term "You get what you pay for" has never been so true. My agent, Jack, quoted a higher price but he delivered on time and withou... See more

Rated 5 out of 5 stars

From the first call to Jan during our research for transporting our car from South FL to Central TN I knew we had selected the best. Anytime we had a question He assisted with a quick response. The... See more

Rated 5 out of 5 stars
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I have never used a transport company before and was a little bit concerned at first which resulted in me asking a lot of questions. Mr. Alex of Mile Auto Transport answered all of my questions with... See more

Rated 5 out of 5 stars
Redirected

This was my first time using their services. It was a wonderful experience. They came to pick up the car on the date we agreed to. They got the car to the destination the next day. They were kind and... See more

Rated 5 out of 5 stars

Miles Auto Transport transported my vehicle when no one else could. I had 2 other well know transporters that kept telling me they could get my vehicle transported in a day or two, weeks later stil... See more

Rated 5 out of 5 stars

This was truly a pleasant experience, Alex was very professional as was the drivers who dropped off my car. I’m extremely grateful to all that helped with this process. The pricing was reasonable and... See more

Rated 5 out of 5 stars

After several days of searching for a transport company to move a vehicle from the Seattle area to LA, I found Mile Auto Transport. They provided a fair quote and stood behind it through the entire pr... See more

Rated 5 out of 5 stars

What a relief! After being jacked around by another transport company for two weeks, Jack with Mile Auto Transport has been able to handle my request to ship my car from South Florida to Northwest Flo... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Mile Auto Transport Company. I shipped my vehicle from Florida to New Jersey without any issues. Their prices are competitive and transparent, and the entire process was... See more

Rated 5 out of 5 stars

Excellent communication from the beginning and through the ending. Pick up rapidly from my hometown and rapid delivery in Raleigh N.C. Drive was D&R Transport, by a Mr.Guzman. He was also very person... See more

Rated 5 out of 5 stars

The service was excellent and the cost was very competitive. The car was picked up and delivered the same day, a 330 mile drive despite a 3-hour delay by the dealership. The driver was courteous and p... See more

Rated 5 out of 5 stars

Ahhh…this is my 4th time shipping a car and it was by far, the easiest experience I ever had. From initial call thru delivery (today), everything was perfect. Great quote, great service and excellen... See more

Rated 5 out of 5 stars

I had a great experience with Milo Auto Transport LLC moving my car from IL to CA end of Jun. Price was reasonable and the whole process went smoothly. The team was professional and on top of things... See more

Company replied

Rated 5 out of 5 stars

Alex and his team were beyond wonderful. Very responsive, honest and reliable transporting company. They communicated throughout the whole process from start to finish. Without a doubt I will use Mile... See more

Company replied

Rated 5 out of 5 stars

There are a bunch of transport companies and while I can’t speak for others Mile was outstanding! Picked up my Corvette the day they promised and delivered it when promised!!! Took pictures when pick... See more

Rated 5 out of 5 stars

Excellent transporting service for your Vehicle! Definitely highly recommend Mile Auto Transport there price is unbeatable by far, being a smaller company they know how to get the vehicle to your door... See more

Rated 5 out of 5 stars

After several failed attempts with delivery from other companies, I was hesitant to try another company making empty promises. Mile Auto delivered on all promises and ensured I had my vehicle delivere... See more

Rated 5 out of 5 stars

Fair price with good communication with the dispatcher/salesman, Jack. He quoted me a price, and there was only a small increase when the bid finally went through. Something you need to expect when d... See more

Company replied

Rated 5 out of 5 stars

Vanessa was extremely helpful throughout the entire process The car was Picked up on time and delivered on time. First time transport and was very skeptical but worked out great.

Rated 5 out of 5 stars

Mile Auto Transport did a great job moving my 2013 Honda Accord from San Diego to Chicago. They picked it up on time, delivered it quickly, and the car arrived in perfect shape. Their service was frie... See more

Company replied

Rated 5 out of 5 stars

As a woman calling around for auto transport was scary and intimidating. But this company made me feel heard and in good hands. Two companies tried to scare me and told me I’m being scammed by Mile au... See more

Rated 5 out of 5 stars

I found Mile as I was searching for companies out of IL. Did my research and looked up their business license with the State and the BBB to make sure they were legit. I’ve shipped cars before so I k... See more

Rated 5 out of 5 stars

first of all i’m a real person, and if you’re anything like me you’re going through reviews trying to see if this company is legit and if they’re trustworthy, bro, they are i had my car transported fr... See more

Company replied

Rated 5 out of 5 stars

I highly recommend Mile Auto transport. Everything went exactly as they said.. no disappointment… and their price is also reasonable. Thank you guys again

Rated 5 out of 5 stars

The company I originally hired to ship my car could not do it in the time that I needed although they said they could. I called Mile Auto Transport on a chance they could help me and boy did they! Not... See more

Company replied

Rated 5 out of 5 stars

Had a great experience overall and special mention about Jack who was very flexible and responsive throughout the process and he went above and beyond and took an order for transporting the motorcycle... See more

Rated 5 out of 5 stars

Vanessa is the best, great communications even on a weekend, quick turnaround. I will use mile auto transport for all my auto transport needs.

Rated 5 out of 5 stars

They were very professional. Clear communication, on time, accommodating, and straight forward. Their quote was competitive. They were also available for questions and concerns. They now have a custom... See more

Rated 5 out of 5 stars

Dan was spectacular. He was a great commentator. The car was picked up when promised and delivered early. I highly recommend them

Rated 5 out of 5 stars

They called me that they will pick the vehicle on Thursday and to my surprise the driver called me Wednesday if they could pick it up by 9:30PM and sure enough he was there on time. Very responsible p... See more

Rated 5 out of 5 stars

He came as promised with enclosed transport. The driver actually showed a day earlier than quoted! Thanks Jack

Rated 5 out of 5 stars

Jan was great to work with. This was my first time having a vehicle transported. Jan answered all my questions and concerns. Jan made sure my vehicle was picked up and delivered to my satisfaction. Th... See more

Rated 5 out of 5 stars

Second time I have used the service, Alex coordinates everything and delivery is seamless, there are many choices in auto transport, I wouldn't change as they provided me the service I expected for... See more

Rated 5 out of 5 stars

I was skeptical at first as anyone would be getting their car brought to them from out of state. But Alex was very helpful and sweet. He took care of everything and the car got here in a timely manner... See more

Rated 5 out of 5 stars

Mile Auto got us a quote quickly and did the job for the exact price they quoted. Driver was great and the vehicle arrived without damage. Would recommend Mile Auto

Rated 5 out of 5 stars

We've been working with Mile Auto Transport for a while now, and it's been a smooth and professional experience throughout. Their team is responsive, reliable, and easy to communicate with. They con... See more

Rated 5 out of 5 stars

Jack provided exceptional customer service from beginning to end. Alex, the driver, communicated the timing of arrival and any delays so there were no surprises. He also got the car to us in a very ti... See more

Rated 5 out of 5 stars

I am very pleased and will definitely use Mile Auto Transport again. My vehicle was picked up & delivered in a timely manner. The driver Alex was professional and kind. We were put at ease that are ca... See more

Rated 5 out of 5 stars

They were on time for pick up and delivery. Car arrived on time. No damage. Price never changed. Thank you for your service.

Rated 5 out of 5 stars

Booked with Mile Auto Transport for our move from Philadelphia to Chicago and had a great experience. We had to transport 2 cars. Alex with Mile Auto Transport was great with communication. What was q... See more

Rated 5 out of 5 stars

I called Mile Auto after waiting 3 weeks for another carrier to pick up and deliver a motorcycle I sold on Ebay. Vanessa was super kind, courteous and professional. I needed the motorcycle picked up... See more

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Company details

  1. Transportation Service
  2. Department of Transportation
  3. Vehicle Shipping Agent

Written by the company

Mile Auto Transport LLC, auto transport broker company stands at the forefront of this industry, distinguished by our commitment to reliability, customer satisfaction, and seamless service. With a robust network of licensed and insured carriers, we ensure that our clients' vehicles are transported safely and efficiently, whether it's across the state or across the country. Services Offered Open Auto Transport: The most cost-effective and popular option, ideal for standard vehicles. Our open carriers are equipped to handle multiple vehicles simultaneously, providing a balance of affordability and safety. Enclosed Auto Transport: For luxury, classic, or high-value vehicles, we offer enclosed transport services that provide maximum protection from the elements and road debris. Door-to-Door Service: We provide door-to-door transport services for the ultimate convenience, picking up and delivering vehicles directly to specified locations. Expedited Shipping: For clients needing swift delivery, our expedited shipping options ensure faster transit times without compromising safety. Specialized Transport: Catering to the unique needs of oversized vehicles, motorcycles, and inoperable cars, we offer specialized solutions to meet diverse transport requirements.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

96 reviews

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Replied to 25% of negative reviews

Typically replies within 1 month


Rated 1 out of 5 stars
Redirected

DRIVER ATTEMPTED TO EXTORT US!!!

Mile Auto Transport contracted with Sonic Xpress to transport a vehicle for my sister. She paid for her vehicle to be delivered to me for storage. I was only there to receive the vehicle, not make payment for the service because it was to be put on the credit card. Not once in all the confirmation on our end was it said we had to pay on delivery. The driver could not speak much English, said he spoke Portuguese, however understood our neighbor and answered his question correctly. He had a translator app. and the dispatcher on the phone telling us we had to pay to receive the car. We could pay by cash, cashiers check or some app. we had never heard of. It was evening and banks were closed. We made several phone calls to Mile Auto, my sister and the credit card company. Still told we were responsible for payment at our end. They tried to pressure us saying they had another job to get to. There was nothing for us to do. After many phone calls and threatening to call our sheriff and the Better Business Bureau the driver decided someone else would have to deliver the car tomorrow so he could go to his next job three hours away. The next day the same driver showed back up and delivered the car. There was plenty of time for the payment between the transport company and the driver to work out payment between themselves. We felt like the driving company was attempting to extort us. Either Mile Auto is not screening their contractors well or they are in on the scam. I have contacted the Better Business Bureau, so nobody else has to be put under this pressure.

October 22, 2025
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Rated 5 out of 5 stars

Vanessa was very thorough and explained…

Vanessa was very thorough and explained all steps. Pickup and delivery went very smooth -so did the fee upfront and final payment. Just as Vanessa indicated. Car arrived in tact and quickly. Within 2 days for inquiry.

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

Second time I have used the service

Second time I have used the service, Alex coordinates everything and delivery is seamless, there are many choices in auto transport, I wouldn't change as they provided me the service I expected for a fair price and I will continue to use them.

September 22, 2025
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Rated 5 out of 5 stars

Exceptional experience

Jack provided exceptional customer service from beginning to end. Alex, the driver, communicated the timing of arrival and any delays so there were no surprises. He also got the car to us in a very timely fashion. Simply a great experience all around!

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

Mile Auto did a great job

Mile Auto got us a quote quickly and did the job for the exact price they quoted. Driver was great and the vehicle arrived without damage. Would recommend Mile Auto

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Mile Auto Transport

I had a great experience with Mile Auto Transport Company. I shipped my vehicle from Florida to New Jersey without any issues. Their prices are competitive and transparent, and the entire process was smooth and stress-free. The representative I worked with was polite, professional, and kept me updated throughout the transport.
I highly recommend Mile Auto Transport Company to anyone looking for a reliable vehicle transport service. Thank you for the excellent service!

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

10/10 experience!

I was skeptical at first as anyone would be getting their car brought to them from out of state. But Alex was very helpful and sweet. He took care of everything and the car got here in a timely manner. This is a company you can trust! Thank you :)

September 15, 2025
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Rated 5 out of 5 stars

Very responsive

The transport request was issued in a timely manner and responded to immediately. The transporter picked up the next day and delivered it within two days. The driver kept me informed on both days and arrived when stated. The vehicle did not have any damage. The driver was very courteous and professional.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Dan was spectacular

Dan was spectacular. He was a great commentator. The car was picked up when promised and delivered early. I highly recommend them

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great ownership, follow-up, and successful delivery.

Jan and Alex had a challenge with the shipping of my vehicle, but their follow-up and persistence ensured that my car arrived where it needed to, when it needed to, despite being picked up some days later than originally planned. Even though that delay was not their fault, they did what they needed to do, and solved for the issue. That's exactly what you need from a top notch service provider.

August 28, 2025
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Rated 5 out of 5 stars
Verified

Excellent Service

Scheduled time of pick-up and delivery on the day as stated in order. Called to tell me that car will arrive between 10am and 1pm one day before, then called with exact time of 11am on arrival date and arrived at that time. Car arrived in excellent condition and driver was polite. I highly recommend them.

August 29, 2025
Unprompted review
Rated 1 out of 5 stars

Very frustrating experience

Very frustrating experience, we were told our car would be picked up by Monday August 25th and it was picked up a day later when we had to drive across the country. We had also asked to have our car be delivered by Friday August 29th, but it was not delivered until two days later. Will not be using again if I need this done.

August 25, 2025
Unprompted review
Rated 5 out of 5 stars

Delivery Ahead of Schedule/Fair Pricing

Vanessa was easy to work with, very responsive and knowledgeable. She made sure to advise me that pick up dates were within a 3 day window and that my 1100 mile transport from MN to NC would likely take 3 to 4 days after pick up. Pickup occurred at 7pm CST on day 2 and delivery actually occurred ahead of schedule 2 days later at 4pm EST, Mile Auto Transport was not the cheapest nor the most expensive but seemed to have some of the best ratings and is A+ rated by the Better Business Bureau. The driver (Nick) and Vanessa stayed in contact and were responsive to my messages/questions.

August 23, 2025
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Rated 5 out of 5 stars

This was a new experience to me

This was a new experience to me. Mile Auto was through, explained their process. I scheduled last minute and they worked with me. I was communicated to the entire time, with eta, barriers, if any and explained what to expected. They even gave me a military discount. The driver was excellent and sent photos once the car was loaded. BBB A+ is correct. I will use them again..

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

This was truly a pleasant experience

This was truly a pleasant experience, Alex was very professional as was the drivers who dropped off my car. I’m extremely grateful to all that helped with this process. The pricing was reasonable and if ever in need again, I’ll definitely give them a call…

August 24, 2025
Unprompted review

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