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Rated 1 out of 5 stars

Drivecam goes out of its way to harm users and fails to account for many variables, other then their analytics. It is not police oriented and fails to account for emergency vehicle operations. When... See more

Rated 1 out of 5 stars

LYTX is an awful company. Their camera are constantly disconnecting and reconnecting like they have a mind of their own. Very unrealizable. They don't store video footage on cloud but on the device so... See more

Rated 5 out of 5 stars

I have used Lytx for over six years now with over 400 devices in service. Equipment quality is by far the best in the industry. Administrative support offered by Lytx should be a standard for the t... See more

Company replied

Rated 1 out of 5 stars

This company is the worst. As a FedEx contractor you must speak with client success team member which deals with FedEx only, well good luck I have never dealt with anyone who will not return an email... See more

Company replied

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Company details

  1. Business to Business Service

Written by the company

Lytx is the global leader in fleet management technologies. Our solutions harness the power of video to empower drivers and fleets to be safer and more efficient, productive, and profitable so they can thrive in today’s competitive environment. Through the Lytx platform, direct and reseller clients access our customizable services and programs spanning driver safety, risk detection, fleet tracking, compliance, preventative maintenance, and fuel management. Using the world’s largest driving database of its kind, along with proprietary machine vision and artificial intelligence technology, we help protect and connect thousands of fleets and 1.6 million drivers in more than 60 countries worldwide.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

179 reviews

5-star
4-star
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2-star
1-star

Replied to 18% of negative reviews

Typically replies within 2 weeks


Rated 1 out of 5 stars

Drivecam is for truck drivers not emergency services

Drivecam goes out of its way to harm users and fails to account for many variables, other then their analytics. It is not police oriented and fails to account for emergency vehicle operations. When the police show up late to your emergency…probably ask yourself…is it cause they were more concerned about their drive cam going off then esponding to your house.

October 15, 2025
Unprompted review
Rated 1 out of 5 stars

Tech problems with system

Tech problems with system. False reports sent in, gps locating is off by miles. Violations are reported when no violation was committed. System has problems that need fixed.

July 23, 2025
Unprompted review
Lytx logo

Reply from Lytx

Thanks for sharing your feedback. We’re sorry to hear you’ve run into issues like false reports and GPS inaccuracies — that’s not the experience we want for our customers. Our support team is ready to help troubleshoot and get things back on track. Please reach out here: https://support.lytx.com/login?ec=302&startURL=%2Fs%2F

Rated 1 out of 5 stars

There is no such thing as customer…

There is no such thing as customer service, they will try to NOT help you with their obviously flawed video trackers with Chinese electronics or their failed online platform. Many Better Business Bureaus are restricting them as a fraudulent, predatory company & first responders are dropping the useless product.

July 22, 2025
Unprompted review
Rated 1 out of 5 stars

Total disaster

Total disaster!
When a motorist from a parked position pulls out instantly and directly in front of my moving vehicle, In no way am I fault because I stopped my vehicle from hitting theirs in that second of a stupid motorist behavior like your disgusting system declared. No way at all. Btw who's got 30 years of blemish free perfect driving record in your company? I sure do by the way. Your lying bs garbage system won't bring me down.

June 23, 2025
Unprompted review
Rated 1 out of 5 stars

They are the worst they flag bc I had…

They are the worst they flag bc I had music to high but I still could hear everything around me the shit test safety dash cam company of all time bc its called insurance lol get out of here with that bs and it lags u when a car is coming on to the on ramp of a interstate saying following distance like for reals

May 19, 2025
Unprompted review
Rated 1 out of 5 stars

It's come down to none associated…

It's come down to none associated people that never been in a truck never driven in a truck but yet these imbeciles are scoring and dedicating how you should drive unreal what's this industry has involved too!!!

April 20, 2025
Unprompted review
Rated 1 out of 5 stars

LYTX is an awful company

LYTX is an awful company. Their camera are constantly disconnecting and reconnecting like they have a mind of their own. Very unrealizable. They don't store video footage on cloud but on the device so if the camera is damaged in an accident, you're out of luck. Tech support barely speaks English.

March 20, 2025
Unprompted review
Rated 1 out of 5 stars

These are tools for torment.

These things should be illegal. What seems like a great idea becomes a tool of abuse. It is well known how bad American trucking companies treat their drivers. This has become a tool for them to further the torment. It is NOT about safety. American trucking companies care nothing about safety (like CMS is supposed to prevent collisions, but slams on brakes for overhead signs, over passes, and birds). They care about covering their wallets and micromanaging the drivers. Treating them as subhuman garbage. CDL means Commercial Driver's License. NOT Certified Dumb Loser. But. That is how the trucking companies treat the drivers. As Certified Dumb Losers. Drivers now drive way worse that they did in 2002. The stress levels are out the roof. The Tool-4-Torment make it worse.

February 10, 2025
Unprompted review
Rated 2 out of 5 stars

Too many AI glitches

The speed monitor, GPS, and dash cams are fine, but their AI algorithms have tons of glitches and false reports. Someone had a sucker in their mouth, it dinged them for smoking. Multiple drivers have been dinged for no seat belt because it blends in with their shirt, multiple "lens obstructed" notices when their isn't one.

December 11, 2024
Unprompted review
Lytx logo

Reply from Lytx

Thank you for your honest review and feedback, we value your input. If you would like to discuss your concerns further with our product team, please reach out to us at advocacy@lytx.com and we will work to schedule time for you to share more input.

Rated 4 out of 5 stars

A Proactive, Behavior-Based Fleet Safety Tool

The technology and coaching platform are superior to competitors and have remained so through the 10 years I've used Lytx DriveCam. This allows for proactive leading indicators based on Supervisor and Manager coaching performance. We've seen a decrease in vehicle incidents and tort law due to this system.

This system is designed for proactive fleet safety programs to help address behaviors before they become an issue. If you're looking for a crash camera and don't want to be proactive, this system may not be for you.

October 3, 2024
Unprompted review
Lytx logo

Reply from Lytx

Thank you for your fantastic review!

We're delighted to hear that Lytx DriveCam has positively impacted your fleet safety. Your emphasis on proactive safety aligns perfectly with our mission, and we appreciate your support. If you have any further feedback, feel free to reach out!

Rated 2 out of 5 stars
Verified

The app is not straightforward at all…

The app is not straightforward at all it's hardly user-friendly some icons would be nice it could be a whole lot smoother and a whole lot easier to use

September 30, 2024
Lytx logo

Reply from Lytx

Thank you for taking the time to share your feedback. We’re sorry to hear that you’ve found the Lytx app challenging to navigate. We are constantly striving to improve our user experience, and your input is invaluable in helping us identify areas for enhancement.

We appreciate your suggestion regarding icons and will pass this along to our development team. We’re here to help and want to ensure you have the best experience possible with our app.

Rated 1 out of 5 stars

We spent two years trying to get Lytx…

We spent two years trying to get Lytx to fix a faulty camera. Multiple people tried and tried and tried, but never got past their customer service reps, who would open a case just to close it the next day, or never open one at all. We kept getting told that someone would call us, and no one would. We didn't get put through to anyone who would actually do anything until we threatened to take our business elsewhere. They then tried to charge us $560 to fix the camera, saying that we should have told them sooner as the warranty had just expired. Definitely makes me suspect they purposefully gave us the run around on getting the camera fixed until after the warranty expired. Worst customer service I have ever experienced, and I hope nothing goes wrong with any of our other devices, as I don't want to waste another two years of my life trying to get something fixed.

June 20, 2024
Unprompted review
Lytx logo

Reply from Lytx

Thank you for sharing your experience with us. We sincerely apologize for the frustrations you've encountered regarding your camera issue.

Our goal is to provide timely and effective assistance to all our customers. Thank you for your patience, and we appreciate you bringing this to our attention.

Rated 1 out of 5 stars

I am going to million dollor sue to…

I am going to million dollor sue to this company. Because so many malfunction detect posted speed.

On the highway when i bypass closed scale, but lytx read right side scale enter speed 30mph then warning "speed speed" this means cannot distingush what belongs posted sign. If i am not entering Scale then i can drive as 65mph.

Not only this more a lot like missjudgement speed warning very daingerious to driver. If i call got break then other following truck can hit my truck.

Why this company sale like unfair device?

I will show you, fair judgement at the court using by collected evidence, also unfair pressure to driver it can cause mental disturbing on the driving. This company must ready for this. Fxx device.

Are you ready to defend my sue?

Also this Lytx install company cannot defend because my Law firm is very good company.

April 2, 2024
Unprompted review
Rated 1 out of 5 stars

Lytx is nothing but a tool for…

Lytx is nothing but a tool for companies to mentally abuse their drivers.
It is only ever used against the driver. Any incident where the driver is involved in a near collision that is not the drivers fault, the company using these cameras and Lytx, want nothing to do with it.
I drive an articulated lorry and I have had several incidents where the company I work for and Lytx did f!!(k all about.
One involved a Hailmann AG lorry undertaking me on the hardshoulder and nearly killing the highway maintenance working on the hardshoulder, if I didn't slow down the foreign lorry would crashed into me pushing me onto the vehicles on the right me. Their a f!!(king disgrace.

March 1, 2024
Unprompted review
Rated 1 out of 5 stars

System is constantly inaccurate

System is constantly inaccurate. They need to better program the system. When you question their videos they become offended and make excuses instead of admitting it’s junk. How many stop signs do you know that pop up in middle of 65mph highway? Because it captures several everyday apparently in different cameras.

January 1, 2024
Unprompted review
Rated 5 out of 5 stars
Invited

Thanks, Lytx

The team at Lytx were great to work with. They were quick to respond with questions and offered help when needed. They were very knowledgeable with the system and offered plenty of options for our use.

August 1, 2023

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