Lsj Collector Reviews 260

TrustScore 5 out of 5

4.8

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Company details

  1. Collectibles Store

Written by the company

Vente d'objets neuf pop culture: Loungefly, figurine, pop, jeux video. Import US/JAPON neuf. Produits dérivés: Disney, Pokémon, demon slayer, Harry potter.


Contact info

4.8

Excellent

TrustScore 5 out of 5

260 reviews

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Replied to 85% of negative reviews

Typically replies within 1 week


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Rated 3 out of 5 stars

Affordable, but bad customer service.

Placed 4 orders in +/- 4 month's, they aren't fast.
But they're very affordable for Loungefly and have great exclusives!

My last order included a damaged bag with many stains. The real issue was the poor handling of the situation. I had to email multiple times with pictures before getting a return label. There was no apology, and I had to wait 28 days for a replacement since they wanted to recieve the damaged bag before sending out a replacement.

I've spent over €400 at this webshop in +/- 4 month's, so I expected better customer service. I loved this shop, but I’m disappointed with how they handled this situation.

July 1, 2024
Unprompted review
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