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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers appreciate the quality and value of the products, finding them to be accurately described and well-made. Many highlight the comfortable fit, true sizing, and the variety of colors and selections available. People also appreciate the prices and find them competitive for the quality received. However, some consumers report issues with their orders, specifically regarding the accuracy of the items received. A few reviewers mention delays in delivery and a lack of communication during the shipping process. Despite these issues, many customers praise the customer service, noting their helpfulness and efficiency in resolving problems.

Based on these reviews

Rated 3 out of 5 stars

It a nice “sweatshirt” but the material is not sweatshirt material. More of a polyester. And it has a plastic zipper. Not really heavy duty.

Rated 3 out of 5 stars

Tracking number the company gave me was canceled. Had to contact company to reship items and get new tracking number.

Company replied

Rated 3 out of 5 stars
Verified

No communication as to what is occurring during the process once ordered.

Company replied

Rated 4 out of 5 stars

The specific product i ordered was the ladies Sweat shirt with the neck line that with the strings can be pulled to make a turtle neck. Material 55% cotton 45% makes for warm and cozy all around pull... See more

Rated 5 out of 5 stars

Great shorts at fantastic price! Comfortable for lounge wear as well as appropriate with tee shirt for shopping, other errands. I mistakenly ordered a five-pack in wrong size, XXX EXTRA SMALL, I wear... See more

Company replied

Rated 5 out of 5 stars

Great customer service ! I ordered very comfortable pants and had such good service receiving them! The mail service where I live is unacceptable! I was alarmed that I had not received my slacks so I... See more

Company replied

Rated 4 out of 5 stars
Verified

My order was received without damage & all items in order were complete. Future Purchases might be considered. Thanx.- GMH.

Rated 5 out of 5 stars

I love my shirts. Fit well great colors and selection. Very competitive prices for the product.Delivery could be a little faster, but definitely worth the wait.

Company replied

Rated 5 out of 5 stars

So I bought this awesome flannel jacket for a great price as a Christmas gift for a friend. Not only did I get a deal on a well made piece of clothing but their customer service was outstanding. When... See more

Rated 5 out of 5 stars
Verified

My experience with your company is very good. I like your product very much…and I’m planning to order some more shirts in the near future…thank you and God bless…

Rated 5 out of 5 stars

As always, my gift was absolutely loved by the recipient. I can never go wrong with gifting a Lee Hanton!

Company replied

Rated 5 out of 5 stars
Verified

So far I really enjoy the product, and it was very easy to order, and then receive the product. The shirts are great, and I love the bright colors. Everything about the process was easy.

Rated 5 out of 5 stars
Verified

Pretty quick shipping for overseas order, my kids loved their nice warm hoodies.

Rated 5 out of 5 stars

First time customer. The product looked just like the picture. Well-made. Recommend.

Company replied

Rated 5 out of 5 stars

The products I purchased were exactly as pictured and described and were and exceptional value for the price

Company replied

Rated 5 out of 5 stars

Exactly what I ordered, arriving in a timely way, well made. It was a gift for someone who was very excited to get it.

Company replied

Rated 5 out of 5 stars

Me and my wife ordered hoodie . We needed them for work and needed thr yellow. They are great received them in a timely manner.

Company replied

Rated 5 out of 5 stars
Verified

Prompt shipment. High quality merchandise, accurate size and fit.

Company replied

We perform checks on reviews


Company details

  1. #268 of 453 best companies in Clothing Store
  2. #11 of 11 best companies in Clothing Supplier
  3. #10 of 10 best companies in Clothing Wholesaler
  4. #65 of 77 best companies in Men's Clothing Store
  5. #107 of 133 best companies in Women's Clothing Store

Written by the company

Hanton International was founded in 2000. After more than 20 years of exploration, it has become a multinational enterprise specializing in the research and development of technological fashion clothing. Headquartered in Xiamen, with a branch in Los Angeles, USA. The founder, Mr. Li Hongdun, took "creating a national clothing brand that goes global" as his responsibility, combined with the dressing taste of the highly educated people, and pioneered the clothing concept of casual light sports + technological trends. The "LeeHanton" men's wear brand has been formed by integrating R&D, design, production, and sales. LEEHANTON provides men's/women's hoodies, jackets, coats, shirts, shorts, jogging sets, and more. LEEHANTON is known for its premium-quality apparel | superior customer service | and easy shopping. It is committed to enabling more people to have a secure, comfortable, and free life through the technological and fashionable dressing experience. In 2014, Hanton International Company was established in the United States, and the brand LEEHANTON was established in Los Angeles to engage in offline wholesale and e-commerce supply business.


Contact info

3.4

Average

TrustScore 3.5 out of 5

83 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 23% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

Great shorts at fantastic price

Great shorts at fantastic price! Comfortable for lounge wear as well as appropriate with tee shirt for shopping, other errands. I mistakenly ordered a five-pack in wrong size, XXX EXTRA SMALL, I wear XXX LARGE. I received an email next day verifying accuracy of my order. Who does that!? I was able to correct online. Averted major incovenience.

May 6, 2024
Unprompted review
LEEHANTON logo

Reply from LEEHANTON

Dear Kenneth,

Thank you for your wonderful review! We're delighted to hear that you love the shorts and found them comfortable and versatile. We're also glad that our order verification process helped you correct the sizing mistake and avoid any inconvenience. Your satisfaction is our top priority, and we're here to assist you anytime.

Best Regards,
LEEHANTON Customer Service Team

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Rated 5 out of 5 stars

I love my shirts

I love my shirts. Fit well great colors and selection. Very competitive prices for the product.Delivery could be a little faster, but definitely worth the wait.

May 23, 2024
Unprompted review
LEEHANTON logo

Reply from LEEHANTON

Dear Dale,

Thank you so much for your wonderful review! We are thrilled to hear that you love the shirts and are satisfied with the fit, colors, and prices. We appreciate your feedback on the delivery time and will work on improving it. Your satisfaction is our priority, and we're glad the wait was worth it for you.

Best Regards,
LEEHANTON Customer Service Team

Rated 5 out of 5 stars

The products I purchased were exactly…as I expected

The products I purchased were exactly as pictured and described and were and exceptional value for the price

May 17, 2024
Unprompted review
LEEHANTON logo

Reply from LEEHANTON

Dear Rowland,

Thank you so much for your 5-star review! We’re thrilled to hear that the products you purchased from us met your expectations and provided exceptional value for the price. If you have any more feedback or need assistance, feel free to reach out. We appreciate your support! 😊🛍️

Best Regards,
LEEHANTON Customer Service Team

Rated 5 out of 5 stars

Received my shirts from leehanton,very…

Received my shirts from leehanton,very nice shirts,very good quality.will order again. Came in a very reasonable amount of time. Very Happy with my new experience with leehanton.keep up the execellent customer service. Rc

April 17, 2024
Unprompted review
LEEHANTON logo

Reply from LEEHANTON

Dear Rc,

Thank you so much for your positive feedback and for appreciating the quality of LEEHANTON shirts! We are thrilled to hear that you are satisfied with the quality of our shirts and our customer service. Your support is what motivates us to continuously improve and provide quality products. We look forward to serving you again!

Stay in touch, and happy shopping!

Best Regards,
LEEHANTON Customer Service Team

Rated 3 out of 5 stars

Elastic sleeves

Shirts need elastic sleeves for better fit

March 26, 2024
Unprompted review
LEEHANTON logo

Reply from LEEHANTON

Dear Nate,

Thank you for your feedback. We appreciate your suggestion for elastic sleeves. We'll take this into consideration for future product improvements. If you have any further comments or need assistance, please feel free to reach out to us.

Best regards,
LEEHANTON Customer Service

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Rated 3 out of 5 stars

Shirts are good but sleeves need…help

Shirts are good but sleeves need elastic cuffs.

March 6, 2024
Unprompted review
LEEHANTON logo

Reply from LEEHANTON


Dear Alan,

Thank you for your feedback. We appreciate your suggestion regarding the sleeves. We'll take this into consideration for future product improvements. If you have any further comments or need assistance, please feel free to reach out to us.

Best regards,
LEEHANTON Customer Service

Rated 1 out of 5 stars

Lee Hantton asked me to write a review…

Lee Hantton asked me to write a review regarding my order I have not yet received my package it’s been a while I have no way to track it also I don’t have a phone number to call to find out tracking or any other info so my review right now is one star. I would be happy to change it if customer service could let me know how to contact them. Order. HANTON4282

March 5, 2024
Unprompted review
LEEHANTON logo

Reply from LEEHANTON

Dear Christopher,

We apologize for any inconvenience. We're unable to locate your order with the provided details. Please share your order number or contact information via direct message, and we'll swiftly investigate and assist you with tracking details. Your satisfaction is our priority, and we appreciate your understanding.

Best regards,
LEEHANTON Customer Service

Rated 4 out of 5 stars

I got just what I wanted in a timely…

I got just what I wanted in a timely manner

February 10, 2024
Unprompted review
LEEHANTON logo

Reply from LEEHANTON

Dear Patty,

Thank you for your positive feedback! We're thrilled to hear that you received exactly what you wanted in a timely manner. If you ever have more feedback or need assistance in the future, feel free to reach out. We appreciate your support.

Best regards,
LEEHANTON Customer Service

Rated 5 out of 5 stars

Came very quickly

Came very quickly, fit well, and just what I expected!

February 14, 2024
Unprompted review
LEEHANTON logo

Reply from LEEHANTON

Dear Hank,

Thank you for the glowing review! We're thrilled to hear that your order arrived quickly, fit well, and met your expectations. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know. We appreciate your support!

Best regards,
LEEHANTON Customer Service

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Rated 1 out of 5 stars

Third Time Regarding Material

This is the third time I have written to LeeHanton regarding a major flaw in the material of the long sleeve tee shirts I purchased. After one washing the material on the back of the two shirts I purchased (I have not washed the other three yet) puckered and frayed. this occurred on both shirts in exactly the same place (center back). To date I have received a lot of talk but no serious action. I am very disappointed because I think the shirts are very nice.

February 20, 2024
Unprompted review
LEEHANTON logo

Reply from LEEHANTON

Dear John,

We genuinely apologize for the inconvenience caused by the material flaw in your long-sleeved tee shirts. Your feedback is crucial to us, and we understand your disappointment. We've reviewed your case and are actively working on a resolution. Your satisfaction is our priority, and we appreciate your understanding.

Best regards,
LEEHANTON Customer Service

Rated 2 out of 5 stars

Not Leehanton branded and seemingly used

Not Leehanton branded. You buy direct from their website and it's not even Leehanton branded. The jacket I received had no tags (assume used) and was made by a different manufacturer. (Outerwear).

February 19, 2024
Unprompted review
LEEHANTON logo

Reply from LEEHANTON

Dear Nathan,

We apologize for the inconvenience and confusion with your recent order. This is not the experience we want to provide. Our team is investigating this issue and we will ensure the situation is rectified promptly. A member of our support team will contact you to discuss the details and find a suitable solution. We appreciate your understanding.

Best regards,
LEEHANTON Customer Service

Rated 1 out of 5 stars

Size chart was deceiving

Received my order and none of my items fit. I used the size chart provided on the website but they recommended the wrong size. I decided to keep one item as I don't mind baggy hoodies but sent an email requesting either an exchange or refund of my money for the remaining items. As they did with others, they suggested I give the items that didn't fit to a friend and re-order the same items in a different size. They offered $20 off if I did this. When I said I did not want to do this they tried to convince me it would be too much trouble to return as I would be responsible for the shipping to return the items. They then offered $20 off any order I made. I once again replied and this time asked for a refund as I don't really want to deal with them and an exchange. They finally sent me the return address which is in China and stated I would not get my refund until after the items are received and processed which could be a matter of a few weeks to over a month. I will not buy from them again as the return policy sucks ( I knew this prior to purchase but thought I would give them a chance) and the customer service is lacking.

January 21, 2024
Unprompted review
LEEHANTON logo

Reply from LEEHANTON

Dear Richard,

We apologize for the inconvenience you may have experienced with sizing and customer service. We understand your frustration and appreciate your feedback. We will speed up the optimization of our return services and improve customer satisfaction. Your satisfaction is important and we hope to have the opportunity to make corrections in the future.

Best regards,
LEEHANTON Customer Service

Rated 5 out of 5 stars

Quality without extreme prices

Was looking at some winter hoodies from Duluth trading company that were pretty expensive and ran across your hoodie, thought I would place an order and was impressed by the quality and needed a winter jacket for an upcoming trip. This led my daughter to decide to order one also after seeing the quality of mine.

January 21, 2024
Unprompted review
LEEHANTON logo

Reply from LEEHANTON

Dear phantoms,

Thank you for your fantastic review! We're delighted to hear that our hoodie impressed you with its quality and served as the perfect winter jacket for your upcoming trip. We appreciate your support and are thrilled that your positive experience led your daughter to place an order as well. If there's anything else we can assist you with, feel free to let us know.

Best regards,
LEEHANTON Customer Service

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Rated 5 out of 5 stars

The track suit I ordered was a perfect…

The track suit I ordered was a perfect fit, it was the same as in pictures. The purple one is beautiful. I have gotten so many compliments off this tracksuit. I’m going to buy another one. Love Love Love!

January 10, 2024
Unprompted review
LEEHANTON logo

Reply from LEEHANTON

Dear Regina,

Thank you for the fantastic feedback! We're delighted to hear that the tracksuit was a perfect fit and met your expectations. It's wonderful to know you've received compliments, and we appreciate your love and support. We look forward to serving you again for your next purchase!

Best regards,
LEEHANTON Customer Service

Rated 1 out of 5 stars

I requested tried to make a return and…

I requested tried to make a return and the response was that I should give my purchase to a friend and they would give me a $15 to spend more money on their website. Terrible customer service. I was offered a refund in the reply from Leehanton but there is no process in place to get the refund.

December 25, 2023
Unprompted review
LEEHANTON logo

Reply from LEEHANTON

Dear Kim

We apologize for any inconvenience caused by our initial suggestion. While we offered an alternative solution, we fully understand your preference for a return. Your satisfaction is crucial; please proceed with the return process, and we'll ensure a smooth refund for you. Your feedback helps us improve our services.

Any questions, please do not hesitate to contact us.
LEEHANTON Support Team

Rated 2 out of 5 stars

Very Annoyed

I sent 2 emails for a refund today Dec. 11, 2023. I never received a response. Their customer service is horrible! I would like someone to answer my email very soon

December 11, 2023
Unprompted review
LEEHANTON logo

Reply from LEEHANTON

Dear Gina

We apologize for any confusion caused. A partial refund was processed on the same day, Dec. 11, 2023, for your order. We regret the delay in our email response and any inconvenience it caused. Your satisfaction is important to us, and we're here to assist with any further queries.

Any questions, please do not hesitate to contact us.
LEEHANTON Support Team

Rated 1 out of 5 stars

Horrible place to shop

Horrible place to shop. I did not get my refund or a return label. the costumer support are hard to reach

August 27, 2023
Unprompted review
LEEHANTON logo

Reply from LEEHANTON

Hello Yachy. Thank you for your continued support.

We sent an inquiry regarding the return label, but have not received your reply.

If you have any questions, please do not hesitate to contact us.

LEEHANTON Support Team

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Rated 5 out of 5 stars

Helpful information, good communication and fast delivery.

Good information. Helped me to get my order correct. Got my sizing on the shirts from 3xl to xl which was my fault it was wrong. I would recommend this seller.

August 29, 2023
Unprompted review
LEEHANTON logo

Reply from LEEHANTON

Thanks so much, Steve. Thank you for your continued support.

Thank you for taking the time to write us this review.

It is our pleasure to provide you with quality products, great prices, efficient customer service, and fast turnaround times.

Thank you for being a loyal customer of LEEHANTON.

LEEHANTON Support Team

Rated 5 out of 5 stars

These are nice quality shirts

These are nice quality shirts, I bought extra large and they fit good. The 5-pack price was the reason I bought them.

July 26, 2023
Unprompted review
LEEHANTON logo

Reply from LEEHANTON

Thanks so much, Kenny. Thank you for your continued support.

Thank you for taking the time to write us this review.

It is our pleasure to provide you with quality products, great prices, and fast turnaround times.

Thank you for being a loyal customer of LEEHANTON.

LEEHANTON Support Team

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