Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers appreciate the quality and value of the products, finding them to be accurately described and well-made. Many highlight the comfortable fit, true sizing, and the variety of colors and selections available. People also appreciate the prices and find them competitive for the quality received. However, some consumers report issues with their orders, specifically regarding the accuracy of the items received. A few reviewers mention delays in delivery and a lack of communication during the shipping process. Despite these issues, many customers praise the customer service, noting their helpfulness and efficiency in resolving problems.

Based on these reviews

Rated 3 out of 5 stars

It a nice “sweatshirt” but the material is not sweatshirt material. More of a polyester. And it has a plastic zipper. Not really heavy duty.

Rated 3 out of 5 stars

Tracking number the company gave me was canceled. Had to contact company to reship items and get new tracking number.

Company replied

Rated 3 out of 5 stars
Verified

No communication as to what is occurring during the process once ordered.

Company replied

Rated 4 out of 5 stars

The specific product i ordered was the ladies Sweat shirt with the neck line that with the strings can be pulled to make a turtle neck. Material 55% cotton 45% makes for warm and cozy all around pull... See more

Rated 5 out of 5 stars

Great shorts at fantastic price! Comfortable for lounge wear as well as appropriate with tee shirt for shopping, other errands. I mistakenly ordered a five-pack in wrong size, XXX EXTRA SMALL, I wear... See more

Company replied

Rated 5 out of 5 stars

Great customer service ! I ordered very comfortable pants and had such good service receiving them! The mail service where I live is unacceptable! I was alarmed that I had not received my slacks so I... See more

Company replied

Rated 4 out of 5 stars
Verified

My order was received without damage & all items in order were complete. Future Purchases might be considered. Thanx.- GMH.

Rated 5 out of 5 stars

I love my shirts. Fit well great colors and selection. Very competitive prices for the product.Delivery could be a little faster, but definitely worth the wait.

Company replied

Rated 5 out of 5 stars

So I bought this awesome flannel jacket for a great price as a Christmas gift for a friend. Not only did I get a deal on a well made piece of clothing but their customer service was outstanding. When... See more

Rated 5 out of 5 stars
Verified

My experience with your company is very good. I like your product very much…and I’m planning to order some more shirts in the near future…thank you and God bless…

Rated 5 out of 5 stars

As always, my gift was absolutely loved by the recipient. I can never go wrong with gifting a Lee Hanton!

Company replied

Rated 5 out of 5 stars
Verified

So far I really enjoy the product, and it was very easy to order, and then receive the product. The shirts are great, and I love the bright colors. Everything about the process was easy.

Rated 5 out of 5 stars
Verified

Pretty quick shipping for overseas order, my kids loved their nice warm hoodies.

Rated 5 out of 5 stars

First time customer. The product looked just like the picture. Well-made. Recommend.

Company replied

Rated 5 out of 5 stars

The products I purchased were exactly as pictured and described and were and exceptional value for the price

Company replied

Rated 5 out of 5 stars

Exactly what I ordered, arriving in a timely way, well made. It was a gift for someone who was very excited to get it.

Company replied

Rated 5 out of 5 stars

Me and my wife ordered hoodie . We needed them for work and needed thr yellow. They are great received them in a timely manner.

Company replied

Rated 5 out of 5 stars
Verified

Prompt shipment. High quality merchandise, accurate size and fit.

Company replied

We perform checks on reviews


Company details

  1. #268 of 453 best companies in Clothing Store
  2. #11 of 11 best companies in Clothing Supplier
  3. #10 of 10 best companies in Clothing Wholesaler
  4. #65 of 77 best companies in Men's Clothing Store
  5. #107 of 133 best companies in Women's Clothing Store

Written by the company

Hanton International was founded in 2000. After more than 20 years of exploration, it has become a multinational enterprise specializing in the research and development of technological fashion clothing. Headquartered in Xiamen, with a branch in Los Angeles, USA. The founder, Mr. Li Hongdun, took "creating a national clothing brand that goes global" as his responsibility, combined with the dressing taste of the highly educated people, and pioneered the clothing concept of casual light sports + technological trends. The "LeeHanton" men's wear brand has been formed by integrating R&D, design, production, and sales. LEEHANTON provides men's/women's hoodies, jackets, coats, shirts, shorts, jogging sets, and more. LEEHANTON is known for its premium-quality apparel | superior customer service | and easy shopping. It is committed to enabling more people to have a secure, comfortable, and free life through the technological and fashionable dressing experience. In 2014, Hanton International Company was established in the United States, and the brand LEEHANTON was established in Los Angeles to engage in offline wholesale and e-commerce supply business.


Contact info

3.4

Average

TrustScore 3.5 out of 5

83 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 23% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

Great Customer Service

Great customer service ! I ordered very comfortable pants and had such good service receiving them! The mail service where I live is unacceptable! I was alarmed that I had not received my slacks so I contacted Jane at Customer Service and she assured me they were somewhere in my area! She found out they had been delivered but not on the date it specified! Sure enough my slacks came 2 days after her company had found out they had been delivered! My mail service had lost them in their trucks! Thanks so much to the help and kindness to Jane at Customer Service! Fred Fischbach Kansas City, MO.

November 15, 2024
Unprompted review
LEEHANTON logo

Reply from LEEHANTON

Dear Fred,

Thank you so much for your wonderful 5-star review! We’re delighted to hear that you are happy with your comfortable pants and our customer service. We’re glad Jane could assist you and help resolve the issue with your local mail service. Your kind words mean a lot to us, and we will definitely pass your appreciation on to Jane. We look forward to serving you again in the future!

Best regards,
LEEHANTON Customer Service Team

Advertisement
Rated 5 out of 5 stars
Verified

Awesome shirts

October 18, 2024
LEEHANTON logo

Reply from LEEHANTON

Dear Gary,

Thank you for your fantastic 5-star review! We’re thrilled to hear that you love our shirts. Your positive feedback means a lot to us, and we look forward to serving you again soon!


Best regards,
LEEHANTON Customer Service Team

Rated 5 out of 5 stars
Verified

Good product 😮‍💨😮‍💨 high quality and…

Good product 😮‍💨😮‍💨 high quality and low-cost

October 14, 2024
LEEHANTON logo

Reply from LEEHANTON

Dear Brinda,

Thank you for your 5-star review! We’re delighted to hear that you are pleased with the quality and value of our product. Your satisfaction is our top priority, and we look forward to providing you with more great items in the future!

Best regards,
LEEHANTON Customer Service Team

Rated 1 out of 5 stars

I ordered a jacket for my husband

I ordered a jacket for my husband. It took over 2 weeks to receive it. When it finally came it was to small. I wanted to return it because you offer 30 day return policy. I was told that even though you have a business in LA that I would have to return it to China because you were out of the jackets in CA and had to get my order there. That is not my fault and I see no good reason why it can't be returned to CA since that's where I live. I feel this return is being made difficult so there will not be a return. What a terrible business practice. I. Am asking that you make this right.
Thank you,
Wendy Cigelske

October 28, 2024
Unprompted review
LEEHANTON logo

Reply from LEEHANTON

Dear Wendy,

Thank you for your feedback, and we apologize for the inconvenience you’ve experienced. We completely understand your frustration with the shipping delay and the return process. Your satisfaction is important to us, and we are committed to making this right.

Please allow us to review your case further to find the best solution.

Best regards,
LEEHANTON Customer Service Team

Rated 5 out of 5 stars

Great hoodies

Me and my wife ordered hoodie . We needed them for work and needed thr yellow. They are great received them in a timely manner.

October 27, 2024
Unprompted review
LEEHANTON logo

Reply from LEEHANTON

Dear Chris,

Thank you so much for your fantastic 5-star review! We’re thrilled to hear that both you and your wife are happy with the hoodies and that they arrived promptly. It’s wonderful to know they are serving your needs at work. We look forward to your next visit!

Best regards,
LEEHANTON Customer Service Team

Advertisement
Rated 5 out of 5 stars
Verified

Great enjoy the cooling

Great enjoy the cooling

September 25, 2024
LEEHANTON logo

Reply from LEEHANTON

Dear Gene,

Thank you for your fantastic 5-star review! We're delighted to hear that you are enjoying the cooling feature of our product. Your positive feedback means a lot to us, and we look forward to serving you again soon!

Best regards,
LEEHANTON Customer Service Team

Rated 5 out of 5 stars
Verified

The products are high quality

The products are high quality. Fast turn around from ordering to delivery.

September 30, 2024
LEEHANTON logo

Reply from LEEHANTON

Dear Brian,

Thank you for your wonderful 5-star review! We're delighted to hear that you are pleased with the high quality of our products and the fast delivery. Your satisfaction is our top priority, and we look forward to serving you again soon!

Best regards,
LEEHANTON Customer Service Team

Rated 5 out of 5 stars
Verified

Prompt shipment- Great Quality

Prompt shipment. High quality merchandise, accurate size and fit.

September 24, 2024
LEEHANTON logo

Reply from LEEHANTON

Dear Charles,

Thank you so much for your wonderful 5-star review! We are thrilled to hear that you were pleased with the prompt delivery, high-quality merchandise, and perfect fit. Your satisfaction means the world to us, and we look forward to serving you again soon!

We look forward to serving you again soon!

Best regards,
LEEHANTON Customer Service Team

Rated 1 out of 5 stars

I placed an order over a week ago and…

I placed an order over a week ago and they haven't even shipped the order out yet. I have tried calling the number which doesn't work btw and emailed a number of times, no response. I am not very happy. I feel like they took my 100$ from me. My order number is HanTon7345. Any response is greatly appreciated.

October 2, 2024
Unprompted review
LEEHANTON logo

Reply from LEEHANTON

Dear Justin,

We sincerely apologize for the delay in shipping your order and for the lack of response when you tried to contact us. This is certainly not the experience we want our customers to have.

We investigated your order HanTon7345 and found that the logistics package was lost and a new package has been resent. We appreciate your patience and will make every effort to resolve this issue quickly.

Thank you for bringing this to our attention and we apologize for the inconvenience.

Sincerely,
LEEHANTON Customer Service Team

Advertisement
Rated 5 out of 5 stars
Invited

Good quality

Good quality, good prices, not much more one can ask for

September 20, 2024
LEEHANTON logo

Reply from LEEHANTON

Dear Walter,

Thank you so much for your 5-star review! We're thrilled to hear that you're happy with the quality and prices of our products. Your satisfaction is our top priority, and we truly appreciate your support.

We look forward to serving you again soon!

Best regards,
LEEHANTON Customer Service Team

Rated 1 out of 5 stars

Somehow we ordered the wrong size and…

Somehow we ordered the wrong size and attempted to return and get an exchange of a sweat suit. Forget 30 day returns. They said it would cost us too much. "Give it to someone who could wear it" "We will give you a $15.00 discount." And it never ended. "Take photos and send to us so we can determine if it's refundable. "We will give you a $20.00 refund, keep the item" Hassle, Hassle, and we finally said give us the $20.00 refund. We know it will probably will be a merchandise credit which we won't use.

September 14, 2024
Unprompted review
LEEHANTON logo

Reply from LEEHANTON

Dear Lou Soefker,

Thank you for taking the time to provide your feedback. We're truly sorry for the inconvenience and frustration you've experienced with your recent order and return process. We strive to make the return and exchange process smooth, and we clearly missed the mark this time.

Please know that we take your concerns seriously, and we’ll use this feedback to improve our services. If there’s anything further we can do to assist you, or if you have any remaining questions, feel free to reach out to us directly.

We appreciate your understanding and hope to regain your trust.

Best regards,
LEEHANTON Customer Service Team

Rated 1 out of 5 stars

Not happy with your sizes I ornot happydered 3xl…

Not happy with your sizes I ordered 3xl the 5 pack shorts and they where very small ...

August 21, 2024
Unprompted review
LEEHANTON logo

Reply from LEEHANTON

Dear John,

Thank you for sharing your feedback. We’re sorry to hear that the shorts did not meet your sizing expectations. We understand how frustrating this can be, and we would like to assist you in resolving this issue. Please contact our customer service team so we can help find a solution that works for you.

Best Regards,
LEEHANTON Customer Service Team

Rated 1 out of 5 stars

"Not returnable"

I know my sizes. I ordered XL shorts, and the entire garment was too snug. I tried to return the set of five--and was informed they were 'not returnable.' They're useless to me, will donate to a thrift shop. Very disappointed.----------(Edit). I should not have to reach out to your support team. Your 'not returnable' policy is asinine for clothing. I'm not gonna try, I'll just cut my losses and donate.

August 12, 2024
Unprompted review
LEEHANTON logo

Reply from LEEHANTON

Dear Paul,

Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you've encountered regarding the sizing and return policy. We understand how important it is to have the right fit and to feel confident in your purchase.

Please reach out to our customer service team at support@leehanton.com so we can discuss possible solutions and ensure your satisfaction. Your feedback is invaluable, and we're committed to improving your experience.

Best regards,
LEEHANTON Customer Service Team

Advertisement
Rated 3 out of 5 stars

Delayed shipping. Received a tracking number that was canceled. Had to contact company and they had to reship items.

Tracking number the company gave me was canceled. Had to contact company to reship items and get new tracking number.

July 2, 2024
Unprompted review
LEEHANTON logo

Reply from LEEHANTON

Dear Friend,

Thank you for your feedback and for bringing this issue to our attention. We sincerely apologize for the inconvenience caused by the delayed shipping and the canceled tracking number. We understand how frustrating this must have been and appreciate your patience as we worked to resolve it. We're committed to improving our service and ensuring a smoother experience in the future. Please don't hesitate to reach out if you have any further concerns.

Best regards,
LEEHANTON Customer Service Team

Rated 5 out of 5 stars

Perfect fit

Perfect fit. Comfortable feel. Great prices.

July 16, 2024
Unprompted review
LEEHANTON logo

Reply from LEEHANTON

Dear Gerry,

Thank you for your wonderful 5-star review! We're delighted that our product's fit, comfort, and pricing met your expectations. Your satisfaction is our top priority. If you need any assistance, please don't hesitate to contact us.

Best regards,
LEEHANTON Customer Service Team

Rated 4 out of 5 stars

Got great fit

July 15, 2024
Unprompted review
LEEHANTON logo

Reply from LEEHANTON

Dear Daniel,

Thank you for your fantastic review! We're thrilled to hear that you found our shirts to be a great fit for you perfectly. Your compliments on the quality and appearance mean a lot to us. If you need any further assistance, feel free to reach out.

Best regards,
LEEHANTON Customer Service Team

Rated 4 out of 5 stars

Nice quality shirts

June 14, 2024
Unprompted review
LEEHANTON logo

Reply from LEEHANTON

Dear Laura,

Thank you for your 5-star review! We're delighted to hear that you are happy with the quality of the shirts. If you need any further assistance or have more feedback, please don't hesitate to reach out. We appreciate your support!

Best regards,
LEEHANTON Customer Service Team

Advertisement
Rated 5 out of 5 stars

Happily satisfied.

I originally ordered the 4 pack of t-shirts in a L size. When I received my order, one T-shirt was missing. I notified Lee Hanton and they immediately sent me the missing shirt. I had tried the new t-shirts on and they felt a little large. I requested that they send the missing t-shirt in size M. I received shortly thereafter and liked the fit. I then ordered the same T-shirts in a size M.

I was impressed with the customer satisfaction. They apologized for the first mix up, but I ended up realizing that I am size M, based on their products.

Thank you

May 28, 2024
Unprompted review
LEEHANTON logo

Reply from LEEHANTON

Dear Bert,

Thank you so much for your kind words and 5-star review! We're delighted to hear that you are happy with your t-shirts and that our customer service team could promptly resolve the initial issue. It's great to know that you found the perfect fit with size M.

Your satisfaction is our top priority, and we appreciate your understanding and feedback. We look forward to serving you again soon!

Best Regards,
LEEHANTON Customer Service Team

Rated 5 out of 5 stars

Great service.

Great service.

June 3, 2024
Unprompted review
LEEHANTON logo

Reply from LEEHANTON

Dear Greg,

Thank you so much for your 5-star review! 😊We’re thrilled to hear that the products you purchased from us met your expectations and provided exceptional value for the price. Feel free to reach out if you have any more feedback or need assistance. We appreciate your support!

Best Regards,
LEEHANTON Customer Service Team

Rated 3 out of 5 stars

Actually I thought the shorts I ordered…

Actually I thought the shorts I ordered were of good quality. Unfortunately the size was too large. When I tried to return the product I got a lot of pushback. The representative told me to try and sell them to someone else. We have been going back and forth finally they have said they will ship me the product in the correct size. Although the colors I ordered were out of stock in my size. I have notified my credit card company of the situation and I am waiting for a resolution. I order a lot of my clothes online and have never run into a situation like this.

May 15, 2024
Unprompted review
LEEHANTON logo

Reply from LEEHANTON

Dear Allen,

Thank you for your detailed feedback and your patience throughout this process. We sincerely apologize for the inconvenience you experienced with the size of the shorts and the initial challenges in returning them.

We're glad to hear that our representative was able to arrange for the correct size to be shipped to you, even though the desired colors were out of stock. Please rest assured that we are working diligently to resolve this matter to your satisfaction.

Your feedback is invaluable and will help us improve our service. We appreciate your understanding and hope to serve you better in the future.

Best Regards,
LEEHANTON Customer Service Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look