KHS Heating and Plumbing Limited Reviews 79

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Jeremy at KHS has always provided me with a professional service whether it is for a planned service or on an emergency call. Recently, I contacted KHS about my boiler not firing up late one evening.... See more

Rated 5 out of 5 stars

Our boiler developed an error which turned out to be an internal leak. Further examination showed quite a few other components (seals, electrodes, etc) had deteriorated very badly. Jeremy and Dan did... See more

Rated 5 out of 5 stars
Invited

Jeremy (our plumber) came to service our boiler and cut the gas to an old fire place we’re taking out. Jeremy turned up precisely when he said he would, he carried out the work quickly with zero mess,... See more

Rated 1 out of 5 stars

We had a blocked sink, it took 3 weeks for this plumbing firm to sort it. We were trying to give them a second chance, we have a leak on the toilet cisten and it doesnt flush waited 5 days no... See more

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Company details

  1. HVAC Contractor
  2. Plumber

Written by the company

Reliable, professional and fully insured boiler installation, servicing and repair specialists. Gas Safe and Oftec registered. Offering finance on all boiler installations


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

79 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

KHS provides a reliable and professional service

Jeremy at KHS has always provided me with a professional service whether it is for a planned service or on an emergency call. Recently, I contacted KHS about my boiler not firing up late one evening. Jeremy attended early the following day to ensure we had heating and hot water without delay.

April 7, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent boiler repair service

Our boiler developed an error which turned out to be an internal leak. Further examination showed quite a few other components (seals, electrodes, etc) had deteriorated very badly. Jeremy and Dan did a great job getting it working again. They are very good at explaining what needs doing and I felt their advice was trustworthy and knowledgeable.
I have no hesitation in recommending them to anyone with a heating problem.

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

Super friendly and helpful

didn’t realise I’d switched my boiler off from the mains but had noticed I had no hot water or heating. Called Jeremy, who helped me over the phone, realise my boiler was not broken and I was in fact an idiot and had switched the boiler off by the mains. Saved me a call out fee and the embarrassment of realising this face to face.

February 15, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutley BRILLIANT

The cold weather had arrived and NO heating was on when I got home from work!! It was late in the evening when I spoke to Jeramy, he was brilliant and came out the next day and fixed both heating problems. I can recomend KHS any time!

December 5, 2024
Unprompted review
Rated 1 out of 5 stars

Poor Service from a K&H Plumbing

We had a blocked sink, it took 3 weeks for this plumbing firm to sort it.

We were trying to give them a second chance, we have a leak on the toilet cisten and it doesnt flush waited 5 days now, no plumber and they have just said it may be some time next week.

I would avoid this company in the future.

1. Poor Service
2. Poor turnout
3. Poor customer service, or should I say no customer service.

December 5, 2024
Unprompted review
KHS Heating and Plumbing Limited logo

Reply from KHS Heating and Plumbing Limited

Hi Joe,
You’ve left a review for K & H plumbing. We’re KHS Heating and Plumbing. If you’re in and around Tunbridge Wells / Sevenoaks / Maidstone areas we’d be happy to help and certainly wouldn’t take three weeks.
You’ll find our contact numbers on our website if you still need assistance, but please check the company name as you’re not yet a customer of ours!
All the best
KHS

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Rated 5 out of 5 stars

New shower

From my initial request for help when our shower sprung a major leak to the fitting of a new shower the service has been prompt, friendly and effective. I particularly like the text message to say they are on their way, giving an eta and the name of the plumber attending. I will be asking them to service our air source heat pump in the new year.

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

New Boiler

The service and quick response was outstanding. Dan was friendly, efficient and helpful. When I need a new boiler he talked me through the options. Within a couple of days Dave was back to fit the boiler. He was outstanding, tidy and very quick. He talked me through the programmer and was kind and patient. The boiler works a treat lots of hot water and loads of pressure. This is some of the best fitters/plumbers I have every used and I was delighted with the service and have no problem to recommend them to others. I will continue to use them for servicing. Thanks to everyone at KHS

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

thank you khs for a job well done on my…

thank you khs for a job well done on my bosch boiler: excellent work by dan: all done quickly, efficiently and with minimal disruption: brilliant results and no mess left behind: i'm a longstanding customer of khs and will continue with them: they've come to my aid many times in the past so i highly recommend khs to anybody who's looking for the best work and the fairest treatment, very many thanks, mike harper

April 11, 2024
Unprompted review
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Rated 1 out of 5 stars

Do not touch this company

Do not touch this company, left with a freezing cold shower and won't answer calls or messages!!! OK to take the money but can't solve a problem!!!

March 22, 2024
Unprompted review
KHS Heating and Plumbing Limited logo

Reply from KHS Heating and Plumbing Limited

Hi Tracey, we don’t have anyone with your name in our system, your other review mentions “this guy” we’re a small business with a number of staff. If you believe you have engaged with us please call us on 01892249044 we answer the phone at all times of day and if you’re in our area we’d be very happy to help.

I can see you’ve left several 1* reviews of KS Plumbing and Building. I believe you may have left this review for the wrong company. We’re based in Tunbridge Wells, Kent, where as you appear to be reviewing a London based company. If you’re London based I’m afraid we can’t help.

Rated 5 out of 5 stars

Superb service

Superb service - needed a quick oil boiler repair and service on a Saturday, Daniel was here within hours. All sorted and very professional and friendly. Will use this company for all future services.

December 9, 2023
Unprompted review
Rated 5 out of 5 stars

They know what they are doing and that with pride!

Thank you and David for helping me chose the right boiler solution and the very good installation.
The original builder placed a few cables in the unexpected place behind the old boiler which did not help but you resolved that for me. I have to say you also fitted the ceiling hatches in my study so well one would not think they are a recent addition. All was left tidy! The installation in the airing cupboard looks very neat, nice workmanship, done with pride. Well done and thank you.

October 2, 2023
Unprompted review
Rated 5 out of 5 stars

Very professional team came to fit my…

Very professional team came to fit my boiler. Jeremy the owner came around the day before the new boiler installation to check everything would go smoothly on the day and all was perfect.

Would recommend for new boilers and boiler servicing.

November 3, 2023
Unprompted review
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Rated 5 out of 5 stars

ANOTHER GREAT JOB FROM KHS

Dan arrived this morning to fit a new radiator, completed the job cleanly and efficiently, a thoughtful worker and fitted a drain for the system which we did not have without being asked ready for August for two more radiators to be fitted. Cleared everything up after him and left the home clean and tidy, a very pleasant & helpful lad. Have used KHS for years and would highly recommend.

May 5, 2023
Unprompted review
Rated 5 out of 5 stars

New Heating System For 16th Century House

First class service from a great team. The quality of workmanship was fantastic. KHS replaced our ancient boiler & antiquated hot water system with a much more efficient and user friendly system. It was a complicated and involving project on a very old house which required a lot of planning and expertise which KHS delivered brilliantly. The team are incredibly knowledgeable, conscientious, friendly, punctual and reliable which was so appreciated. Dave's pipe work is also a work of art! We would highly recommend KHS and we will be definitely be using them again for future project.

January 4, 2023
Unprompted review
Rated 5 out of 5 stars

Jeremy and the guys are highly skilled…

Jeremy and the guys are highly skilled engineers which are difficult to find these days . Jeremy is extremely competent is very reliable .I highly recommend, he’s a keeper! Great communication and value for an excellent service!

December 31, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service from a friendly and helpful engineer. Came out straight away and identified the problem with our ancient boiler. Fitted a new one for a good price and sorted out the radiators that were not working. Will definitely use again and thoroughly recommend.

December 28, 2022
Unprompted review
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Rated 5 out of 5 stars

Absolutely superb!

Absolutely superb service when we were badly let down by British Gas. Despite having a Homecare agreement, they were unable to attend till after Christmas, potentially leaving us without heating or hot water for 10 days and with a vulnerable family member. KHS resolved the problem quickly and efficiently and at a good price - great communication and an extremely kind and helpful engineer. Can't recommend them highly enough!

December 22, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding and genuine service

Outstanding service!

I had been left without heating or hot water when an engineer contracted through an insurance company told me my Worcester boiler wasn't fit for economical repair and needed to be ripped out and replaced. I didn't believe this to be correct so contacted Worcester and was advised to get in touch with a few accredited engineers near where I live. Jeremy at KHS Heating was one of them. Luckily Jeremy had a free couple of hours, he came round quickly, assessed the boiler and said it was easily fixable. He went out and bought some parts, repaired it and serviced it within two hours for a very good price! He also spoke to the insurance company who were prepared to take a lot of money from me for a new boiler to tell them their engineer's assessment was incorrect. KHS saved me money, gave me reassurance and are very reliable. Thoroughly recommend!

November 25, 2022
Unprompted review
Rated 5 out of 5 stars

New boiler installation

Jeremy and Dave, who did our boiler / central heating installation are top guys. In addition to a first class job, they worked till 8pm the previous night to finish the previous job because they were suddenly a staff member down and they didn’t want to let us down. Would recommend them 100%

November 18, 2022
Unprompted review

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