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Rated 1 out of 5 stars

After less than an year my Office 365 LIFETIME account has been deleted. I've contacted keysmix but no answer. They leave you without any solution and without any answer. Bye bye 13€! VERY BAD SELLER... See more

Rated 5 out of 5 stars

Chat support was available super fast - 1 min or so. I am not great with technical aspects that's why i contacted support. So step by step I was able to purchase and install Office 2021 with their hel... See more

Rated 2 out of 5 stars
Verified

Buenas tardes, No he podido instalar ni vincular mi correo con la licencia, no es claro el video ya que los enlaces muestran otras pantallas, adicional no se donde consultar el numero de licenc... See more

Company replied

Rated 5 out of 5 stars

I inadvertently purchased 2 software puchases though the intention was to purchase a second one later. Keysmix in fact alerted me to the double purchase. We agreed when I requested them to send... See more

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3.4

Average

TrustScore 3.5 out of 5

463 reviews

5-star
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1-star

Hasn’t replied to negative reviews


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Rated 1 out of 5 stars

Don't go near this company!!!!!

Don't go near this company. After they charged and took my money for the Office code, it never arrived.
After contacting their official customer service, I received unprecedented curses and insults for being from a certain country that the site opposes.
Again, I emphasize not to approach them. The report was also forwarded to Microsoft so that they could sever ties with them.

August 13, 2025
Unprompted review
Rated 1 out of 5 stars

Be careful

It's fine when it works but after a while when it stops working there is no support, no response, using any of their advertised communication channels

August 10, 2025
Unprompted review
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Rated 1 out of 5 stars

It’s a complete scam

It’s a complete scam. They take the payments and then stop responding — neither via chat nor email. The payment has been made, but their website keeps showing 'payment pending' indefinitely.

June 15, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT TRUST THIS SITE

DO NOT TRUST THIS SITE. This website attempts to charge your credit card (via 3rd party payment processor, Wert.io) to purchase cryptocurrency to process your transaction. Nowhere on the checkout / shopping cart is the PayPal option given even though PayPal logos are everywhere. Luckily I used a virtual card number to prevent further abuse.

April 13, 2025
Unprompted review
Rated 1 out of 5 stars

Scam company / no contact possible

For 2 days I have tried to reach Keysmix to unlock my account for Microsoft Office. By e-mail, by Phone and by Chat. No reply. I'm afraid Keysmix is a scam company.

April 1, 2025
Unprompted review
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Rated 1 out of 5 stars

Ordered 4 licenses and only 2 were…

Ordered 4 licenses and only 2 were sent. Windows and Kaspersky never arrived and my emails were ignored. Also they are misrepresenting their location as Albuqurque when they are based in Morocco.

February 22, 2025
Unprompted review
Rated 1 out of 5 stars

On the 11/02/25 I purchased an ESET…

On the 11/02/25 I purchased an ESET internt security 3 year 1 user product. It is now 21/ 02 /25 and the product has not arrived.
I have sent this company 3 Emails regarding this matter but they have not replied to any of them.
My advise is to AVOID THIS COMPANY COMPLETLY.

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

Good customer support

I purchased an MS Office 2021 key because my previous version of office (key bought elsewhere) had stopped working after a Windows 11 update (24H2). It had worked since 2020 but with the issue created I decided to buy a newer version than I had.
The purchase went smoothly and I received my key very quickly. However I discovered the issue created by the Windows update was not rectified by a newer product but customer support guided me through how to sort the issue in very quick time. It seems the issue created by Windows is highlighted on microsoft's support pages. I had to edit regedit and I was guided to how to do this by customer support. So I now have a working key/product which so far I am happy with.

December 11, 2024
Unprompted review
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Rated 5 out of 5 stars

Really Happy Client working between Ireland & Spain!

KeysMix has truly set the bar high with their outstanding Adobe Creative Cloud service! It's perfect for any creative professional or enthusiast looking to keep costs to a minimum.

What stands out even more is their incredible customer support. Whenever I've needed help, their team (Jass in my case) has been quick, knowledgeable, and genuinely invested in solving my issues. It's rare to find such a blend of top-notch technology and exceptional service.

KeysMix is a game-changer for anyone looking to elevate their creative projects. Highly recommended!

November 26, 2024
Unprompted review
Rated 1 out of 5 stars

I purchased Adobe CC

I purchased Adobe CC. It worked fine for a few months, but then suddenly, there were no available Adobe apps. This happened right in the middle of a job. Yes, customer service is quick, but they did not reinstate all the Adobe apps. The company claims to be an Adobe-certified reseller, but a link to their certificate is littered with spelling mistakes. As they say, if it looks too good to be true, it is. As far as Adobe CC purchases, I would avoid this company.

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

Chat support is superior

Chat support was available super fast - 1 min or so. I am not great with technical aspects that's why i contacted support. So step by step I was able to purchase and install Office 2021 with their help. From the moment my payment was received - instant bank transfer so within seconds - I received the installation key immediately via chat. And the person - Jass - stayed with me until the very end. Awesome.

November 9, 2024
Unprompted review
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Rated 5 out of 5 stars

Microsoft office 365

i have bought Microsoft office 365 from keysmix.com which was shows in google search. Prices was quite low i decided to buy it. after few month i got issue. I contact keymix team. and problem solve i would recommend this to everyone how looking for microsoft office 365 or other softeware. I,m happy what i bought..Thanks Keymix

June 6, 2024
Unprompted review

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