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The coffee I received in February was made in April 2024 (10 months ago!), and is only good until August. This is the first time I ordered from Julius Meinl - usually I buy Illy or Lavazza and never... See more
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The coffee is amazing. Some of the worst customer service I have ever received. The salesmen were horrible, arrogant, and spent zero time trying to communicate with me. They ignored me and pretended t... See more
Company replied
Julius Meinl decaff is creamy I really enjoy it. Ordering a large pack is convenient since I dont need to think of a reorder for 2 months. Pods work well with my Nespresso machine, fast shipping.
Verified
Reached out because my order had not arrived. Received an immediate response that there was a shipping issue and they would resend. Received the item within a couple of days and the company is send... See more
Company details
Written by the company
Julia Teamgeist Inc. is a Florida based company which sells coffee products and coffee machines for end consumers online. The main focus is on quality coffee pods by Julius Meinl that are eco friendly. The pods are nespresso original compatible and do not contain any plastic or aluminum parts.
Contact info
3.9
Great
22 reviews
Replied to 80% of negative reviews
Typically replies within 48 hours
Verified
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Verified
Reached out because my order had not…
Reached out because my order had not arrived.
Received an immediate response that there was a shipping issue and they would resend.
Received the item within a couple of days and the company is sending complimentary merchandise!
Excellent customer service.
July 9, 2025
Verified
Good coffee
July 10, 2025
Verified
The machine and coffee product are…
The machine and coffee product are super good. The machine was reasonably priced, easy to use and is
very good looking. I feel I got exactly what I paid for. Bravo.
June 20, 2025
Unprompted review
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Pods are not well constructed
Pods are not well constructed, and got stuck in and broke my Miele Nespresso machine.
June 8, 2025
Unprompted review
Verified
Verified
Great coffee
Great coffee. I am very pleased with the espresso and the lungo. I highly recommend both.
May 21, 2025
Horrible Customer Service
The coffee is amazing. Some of the worst customer service I have ever received. The salesmen were horrible, arrogant, and spent zero time trying to communicate with me. They ignored me and pretended to be above everyone else, super snotty and ARROGANT people. They would not talk to customers and just tried to get rid of them.
May 24, 2025
Unprompted review
Reply from Julia Teamgeist
Hello Dragan,
We appreciate your review. As it stands we do not see in our system that you are our customer. We are a distributor of Julius Meinl single serve coffee pods only and are not associated in any way with other companies including Julius Meinl. Please reach out to our customer service at ab.usa@juliateamgeist.com if you still feel that you are our customer.
Kind regards,
Julia Teamgeist Inc
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Reply from Julia Teamgeist
Hello Gregory,
We appreciate your review and are sorry for the inconvenience you experienced. Please reach out to our customer service to remedy the situation. We are always there to make things right by our customers.
Kind regards,
Julia Teamgeist Inc.
Verified
Excellent customer support and of…
Excellent customer support and of course great quality products
April 28, 2025
Verified
Firstly the best coffee ever ⭐️
Firstly the best coffee ever ⭐️
Fast shipment, even better deals
Using this coffee years back, never disappointed
Keep going 💪
April 17, 2025
Reply from Julia Teamgeist
Dear Marina,
Thank you so much for your encouraging words and for taking the time to leave us a 5-star review! We truly appreciate your long-term support and are delighted to hear that you've consistently enjoyed our coffee and fast shipment.
We're committed to keeping our customers happy with both our products and service, and your feedback motivates us to keep going!
Thanks again for your business!
Superb coffee
Superb coffee, fantastic price, and excellent service. Don't miss all of the above, order, connect, and enjoy.
Michael Steiner
April 24, 2025
Unprompted review
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Best by date
The coffee is my absolute favorite; however the best by date on the packaging indicates the coffee expires in June 2025 and I just received it this month (April), but it will not deter my ordering in the future.
April 14, 2025
Reply from Julia Teamgeist
Thank you for your review. Julius Meinl coffee is roasted and packaged in Europe, and the packaging plant follows the European dating system of DD:MM:YYYY. The current batch has a 'best before' date of December 2025.
Julius Meinl coffee pods offer the highest aroma protection due to a patented aroma seal. This seal protects the coffee from oxygen, ensuring the best flavor and taste all the way until the best by date. If you are still not satisfied with the coffee please contact our customer service and enquire about our money back guarantee.
Kind regards,
Julia Teamgeist Inc.
Verified
I love your product
I love your product, it has an incredible flavor! The only thing you could improve would be the intensity of the coffee, that is, a stronger coffee.
March 11, 2025
Reply from Julia Teamgeist
Dear Yorjelis,
Thank you for your review! We appreciate your input as we hope to bring new roasts to the market, we look forward to sharing good news soon!
Best,
Julia Teamgeist Customer Service
Verified
Love it!
Julius Meinl decaff is creamy I really enjoy it. Ordering a large pack is convenient since I dont need to think of a reorder for 2 months. Pods work well with my Nespresso machine, fast shipping.
March 3, 2025
Unprompted review
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Verified
I ordered an Espresso machine with100…
I ordered an Espresso machine with100 pods. I received the machine, but no espresso pods.😡
February 18, 2025
Reply from Julia Teamgeist
Hello Lucho,
We sincerely apologize for the delay on your coffee order. The tracking number for the coffee is provided in your shipment email. It looks like USPS is having issues and your coffee delivery is taking longer than anticipated. Our warehouse ships coffee and machine separately due to size differences in shipping boxes making sure both packages are shipped in the safest way possible. Our customer service will reach out to you to further resolve the issue.
Best,
Julia Teamgeist Customer Service
Verified
Freshness
The coffee I received in February was made in April 2024 (10 months ago!), and is only good until August. This is the first time I ordered from Julius Meinl - usually I buy Illy or Lavazza and never received such an old batch. The quality of coffee depends on the freshness (especially when capsules are not sealed with aluminum). Not happy…
February 12, 2025
Reply from Julia Teamgeist
Dear Gezi,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience with the coffee batch you received. We understand that freshness is essential for an optimal coffee taste, especially when the capsules aren’t sealed with aluminum. Although some might argue that older coffee can still retain good flavor, we recognize that a product produced in April 2024 and nearing its expiration in August does not meet the high standards you and we expect.
To address this, we’d like to offer you a replacement from a fresher batch or a full refund, whichever you prefer. Please contact our customer support at your earliest convenience with your order details so we can resolve this promptly.
We value your trust and are taking your comments seriously to ensure this situation does not recur. Thank you for giving us the opportunity to make things right.
Kind regards,
Julia Teamageist Customer Service
Verified
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