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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the staff's friendliness, helpfulness, and professionalism. Consumers appreciate the team's commitment to going above and beyond, even offering guidance and assistance beyond the immediate transaction. People also value the honesty and trustworthiness of the staff, who provide clear explanations and fair prices. Consumers consistently report satisfaction with the quality of repairs, the speed of service, and the reasonable pricing. Reviewers highlight the staff's expertise in diagnosing and resolving issues, with many expressing gratitude for the quick turnaround times. The quality of accessories and parts used in repairs also receives positive feedback, with customers noting the availability of warranties for added peace of mind.

Based on these reviews

Rated 5 out of 5 stars

I could not be happier with iRepair in Southend High Street. Their service is absolutely outstanding and should I need any further help with my phone, I wouldnt even consider going anywhere else. They... See more

Rated 5 out of 5 stars

Absolutely amazing. Would 100% recommend! Staff are very honest, friendly and helpful. Work is done quickly, great repairs and easy going atmosphere.

Rated 5 out of 5 stars

Great experience with fixing my phone had my screen replaced very happy customer. Quick turnaround

Rated 5 out of 5 stars

It’s quite regular occurrence for me and mine to turn up for screen protector replacements, these guys are friendly and helpful, nothing is too much trouble. Today’s disaster was an iPad screen, which... See more

Rated 5 out of 5 stars

First time purchasing a refurbished phone and had a disgusting experience with others but however Irepair reading has satisfied me and they tried there best to explain all the things Possibly needed... See more

Rated 5 out of 5 stars

Battery replacement for Samsung A41 Visited the shop day before repair so they could order the correct battery. Today they promptly informed me when battery arrived, stopped at the shop and 2 hrs... See more

Rated 5 out of 5 stars

Very warm welcoming, had support when picking a vape and the best deals possible really helpful and kind. Also was given a free coffee when purchasing a product from the shop!

Rated 5 out of 5 stars

I had a wonderful experience at iRepair Basingstoke when I visited to purchase a screen guard. Although they didn't have the screen guard available in the shop, Mr. Shah went above and beyond by guidi... See more

Rated 5 out of 5 stars

I'm impressed to me I believe there are people who should be called genius in doing what they know how to do best I broke my iphone 15 pro back glass and took it to irepair basingstoke they fix my pho... See more

Rated 5 out of 5 stars

Basingstoke branch. They've saved my phone 3 times now. Service is simply fantastic. Only once had to wait for a part to be ordered in. Both other times they changed the screen and charging port then... See more

Rated 5 out of 5 stars

The microphone on my Samsung was not working and so nobody could hear my voice the other end of the phone, Jay quickly found the fault and I left my Mobile with him to repair I returned after one ho... See more

Rated 5 out of 5 stars

Mo at Eastbourne branch has taken my phone in for a fault with pay after a back that had been broken and gave them problems back in October. My phone came back to me repaired and better than it had be... See more

Rated 5 out of 5 stars

Norwich branch. I had the most superb service. Replacement battery for my phone. Top quality product and replaced within a few minutes. I had been given a more expensive quote elsewhere.

Rated 5 out of 5 stars

Literally been served so well every Time I come in here they welcome with a smile always keeping up with the conversation, best service I get is at repair reading honestly just makes my day.

Rated 5 out of 5 stars

Had an issue with iPad charging port found out that the charger snapped inside the port and they were very honest and charged me really less price instead of telling me that I need to change the port.... See more

Rated 5 out of 5 stars

Fixed my iPhone X screen here got 6 months warranty been an amazing experience they did give me a discounted price.

Rated 5 out of 5 stars

My Samsung phone was not functioning well the Internet was not picking up irepair has sorted out the issue for me I'm so happy thank you so much

Rated 5 out of 5 stars

Repaired my iPhone 13 Pro Max that had an issue with the motherboard, I thought it had a screen issue but which was not the only problem they fully diagnosed my phone and also gave me the best offer.... See more

Rated 5 out of 5 stars

Walked in with a broken & shattered phone screen. The service was swift and efficient. And they open early which was an added advantage for me. Overall, the service, speed and price are amazing! I h... See more

Rated 5 out of 5 stars

I repair just repaired my Samsung phone thank you so much can’t thank you enough for the repair best store I’ve been to.have my phone looking brand new again.

Rated 5 out of 5 stars

very helpful. lovley people. I was concerned about my phone being affected. we soon came to the conclusion that every thing was fine they had to walk me through what I was seeing. ti be ohnest couldn... See more

Rated 5 out of 5 stars

I've use this shop in basingstoke for both iPhone screen repair and buying mobile accessoires. Always professional,Quick,and affordable.they even help my brother with a laptop virus issue best shop i... See more

Rated 5 out of 5 stars

Irepair basingstoke always helpful mr Singh remove virus from my Phone without any cost he is the best in town never dispointed thanks Singh

Rated 5 out of 5 stars

Repaired my Samsung phone and iPhone here marvellous work been done it’s a top tier store in reading thanks to lucky.

Rated 5 out of 5 stars

Lucky is a star, he fixed a problem with my earbuds and now they work perfectly. Highly recommend.

Rated 5 out of 5 stars

iPhone 11 waterdamage repaired excellent job thiught iy would not get fixed we were panicking but it’s all good now.

Rated 5 out of 5 stars

Absolutely amazing guys. I toke my phone in today on the off chance the guy fixed it within seconds and wouldn't even except any money I recommend going here first before anywhere else in Basingstoke.... See more

Rated 5 out of 5 stars

Irepair helped me sort out my application problem it was really important as it was related to NHS and needed it for my health purposes.

Rated 5 out of 5 stars

5 star service jolly staff members they were very patient with transferring my data on my Samsung phone.

Rated 5 out of 5 stars

Great experience from this store always sorts me out.thank you so much to the staff for providing me best service and never disappoints.

Rated 5 out of 5 stars

I had an amazing experience with iRepair! They truly deserve a 5-star rating. The finishing of the repair was flawless, and the efficiency was top-notch. The staff was incredibly humble and courteous,... See more

Rated 5 out of 5 stars

Always a fantastic quick service in Basingstoke. Many screens replaced on daughter’s phone. Great long opening hours as well, perfect for popping in after work. Thanks Preet

Rated 5 out of 5 stars

Spot on... Nice fellers who are willing to have a deal. Genuine parts used, they fixed my phone screen within 1 hour so very minimum inconvenience caused. 1 year warranty... you really can't grum... See more

Rated 5 out of 5 stars

Went to XiRepair Southend on Sea for a phone case and screen protector today, fantastic customer service from the gentleman. Helped me out so much and fixed up my phone for me, will absolutely be goin... See more

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Company details

  1. Mobile Phone Repair Shop
  2. Cell Phone Accessory Store
  3. Cell Phone Store
  4. Phone Repair Service

Written by the company

Welcome to iRepair, your premier mobile phone shop in the UK. Our expert technicians provide fast and reliable mobile phone repairs using genuine parts. We also offer a wide range of high-quality accessories. Join our satisfied customers on Trustpilot and share your experience today! Trust iRepair for top-notch phone repairs and accessories in the UK.


Contact info

5.0

Excellent

TrustScore 5 out of 5

555 reviews

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