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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. People appreciate the opportunity to explore Europe for a reasonable price. They highlight that the pass offers flexibility, allowing spontaneous changes to travel plans. Consumers also appreciate the convenience of using the app for managing their journeys, including finding train schedules and alternative routes when connections are missed. However, some reviewers find the booking process and the app not always easy to use, especially regarding seat reservations. Some consumers suggest that improvements could be made to streamline the reservation process and provide clearer instructions. Despite these issues, many would recommend it and are already planning future trips.

Based on these reviews

Rated 4 out of 5 stars
Invited

The trains that ran on time were great, but returning to Germany from England the Eurostart was late, the train from Brussels to Frankfurt left on time so the connection was very tight, but then becam... See more

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Rated 4 out of 5 stars
Invited

Loved the first class travel - LNER then Eurostar to Amsterdam. Quick slick on time and delightful food and service. The raëtian ralways bernina express is a fabulous scenic route and a total plea... See more

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Rated 4 out of 5 stars
Invited

In general, it was a great trip. But some trains were late and it was not easy to change the reservation for the TGV, as the first change (from Germany to France) could be made in Germany, the second... See more

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Rated 4 out of 5 stars
Invited

In all it was a fine organised Trip. The only thing was, that we hat prblems "outbonding" germany in one day what you have to do. On the other hand Interrail gave us, without big problems, an extra da... See more

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Rated 3 out of 5 stars
Invited

The experience of travelling by train was not that good. Delayed trains through out the journey. Also there was no proper notification of delays. The signboards inside the train also did not display d... See more

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Rated 5 out of 5 stars
Invited

The app works really well: we continue to useceven now we're home. We found the website confusing - more work needed. The travel experience itself was excellent and provided great value. One minor gri... See more

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Rated 5 out of 5 stars
Invited

It was great that due to the sale I was able to buy 1st class ticket at the pice of 2nd class. This gave us a lot more flexibility especially on crowded connections. The sense of freedom this ticket g... See more

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Rated 5 out of 5 stars
Invited

Great value for money, flexible, easy to use (once you've worked it out!). Widely recognised by railway staff now. This time, on a 7 day pass we enjoyed 3 weeks travel to Naples and southern Italy re... See more

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Rated 4 out of 5 stars
Invited

It was our first Senior Interrail experience so we planned a modest trip. Our itinerary was York to Strasbourg. Strasbourg to Basel with a stop at Colmar. Basel to Zurich. And then home from Zurich to... See more

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Rated 4 out of 5 stars
Invited

I had a very good experience travelling with Interrail. I had some little "problems" while i was travelling, but it has nothing to do with Interrail itself. The App is good, maybe the delay or a cance... See more

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Rated 3 out of 5 stars
Invited

It’s nice to be flexible. But the seat reservation costs are ridiculous high compared to normal train ticket prices. I used the 50% discount on ferries, which is the reason the Interrail pass paye... See more

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Rated 5 out of 5 stars
Invited

I always enjoy the fact, that Interrail is so flexibel. If a love a city, I stay longer. If there is a train fully booked out, I take another one. The application works good, just to reserve the seats... See more

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Rated 5 out of 5 stars
Invited

Well where do I begin….what a fab adventure my husband and I had for my 60th birthday using the Eurorail ticket which I hadn’t done since I was 22 so was well overdue. Loved the experience and it di... See more

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Rated 5 out of 5 stars
Invited

We found the Interrail app very easy to use and invaluable for our recent travels. Although we initially flew to Milan, thereafter we only took trains to the Italian Lakes and then back to London. It... See more

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Rated 5 out of 5 stars
Invited

Everything worked , the app, the accommodation we booked on Booking .Com , & the seat reservations. All the trains ran to time or very close. So much easier on a smart phone, compared to 1977 when it... See more

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Rated 4 out of 5 stars
Invited

In the main we enjoyed our rail travel 1st class. The only exception was our 38 min trip to Berlin when the 1st carriage was overrun by 15 year old school children (inc in the passageway) who clearly... See more

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Rated 4 out of 5 stars
Invited

The timetable to plan your routes. The flexibility of changing trains and destinations. No queuing for tickets! Cheaper if travelling distances. Only downside is limited clarification of the importanc... See more

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Rated 3 out of 5 stars
Invited

One booked trip suddenly was removed from the schedule. Did not exist anymore in your timetable; unable to find. We were forced to book the missing link locally. And guess what? We found our missin... See more

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Rated 5 out of 5 stars
Invited

In the 1990s, I traveled with Interrail as a student. In 2022, we rediscovered Interrail. This year, we took our third trip since 2022. A short one of 12 days with 5 travel days. The tour included ove... See more

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Rated 5 out of 5 stars
Invited

The flexibility of the ticket, as well as the unique feature to be used all over Europe both in trains and ships is all anyone needs to gain one of the best experiences of their life. I feel grateful... See more

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Rated 5 out of 5 stars
Invited

Throughout my trip with Interrail, I used the global pass. The application made it easy to find the appropriate trains and made a 7 country trip a breeze. The search engine of the app was very effecti... See more

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Rated 4 out of 5 stars
Invited

We travelled mainly in France, unfortunately that means on the faster trains buying a seat reservation. That can be expensive and a pain, it also means you have to go on a fixed train. There is a link... See more

Company replied

Rated 4 out of 5 stars
Invited

Taking the TGV was terrible. Other than that it was a pretty great experience. Surprisingly, the UK stood out as being the least complicated country I visited. I can highly recommend taking an Avanti... See more

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Rated 3 out of 5 stars
Invited

I travelled this summer for about 4 weeks and used Interrail for Seniors for 10 days! Mainly England; afterwards Italy! First class is great: more space, more relaxing and the higher price is it wo... See more

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Rated 3 out of 5 stars
Invited

Overall, it was great to travel by train (and bus) between the Netherlands and Portugal. However, the app has issues. It is not flowing intuitively; you really have to go through a lot of trial and... See more

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Rated 5 out of 5 stars
Invited

My friend and I did a 10-day Interrail trip across Europe — 8 cities in total. We used the 10-day pass valid for 2 months, though in our case, we travelled all those 10 days in a row. More than a... See more

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Rated 5 out of 5 stars
Invited

A great way to travel. You see so much as you travel through the landscape. The standard of the train service varies from country to country. The German train service is not as efficient as you might... See more

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Rated 5 out of 5 stars
Invited

We had a fun and memorable Interrail trip and really enjoyed the experience. We chose the first-class option, which was well worth the extra cost for the comfort and space. Our journey took us from... See more

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Rated 4 out of 5 stars
Invited

Great way of travelling around Europe, rail travel in general is superior to UK rail networks. We stuck to France , the trains on the whole were always on time, clean and comfortable. When we do it... See more

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Rated 5 out of 5 stars
Invited

The trip went pretty smoothly. We had two occasions when we missed a connection or a train was cancelled but we were helped to find alternative routes to our final destinations and we had no difficult... See more

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Rated 5 out of 5 stars
Invited

App was simple and straightforward to use, and really good value for money (especially with the sale for after-september 1st travel). I used all of my travel days available, got trains that I hadn't p... See more

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Rated 4 out of 5 stars
Invited

I found the digital app worked well and was good for planning longer connected trips.. Convenience of not needing point to point tickets every day is a plus. Reservations are required for faster serv... See more

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Rated 4 out of 5 stars
Invited

First experience, 4 days travelled :D Managed to understand how the application worked. The reservation of seats/couchettes wasn't always easy to do. Please, make this even more accessible to larger... See more

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Rated 5 out of 5 stars
Invited

Wonderful possibility to experience Europe for a reasonable amount of money. This ticket truely shows what community means and all the wonderful people and cultures who make up Europe. Definately will... See more

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Rated 4 out of 5 stars
Invited

Easy to plan a trip by train. Booking a seat reservation could be made substantially easier. If your trip ends just after midnight of a travel day, the gates at Dutch stations will not open anymore!... See more

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Rated 5 out of 5 stars
Invited

We used our interrail senior pass (mid September-mid October) to travel from Zürich-Innsbruck-Vienna-Warshaw-Vilnius-Riga-Tallinn. The train Zürich-Vienna was fully booked (seats reservations highly r... See more

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Rated 4 out of 5 stars
Invited

After a few Interrail holidays, we now always book 1st Class. It's not much more expensive than Standard, but give you a better chance of a good seat and civilised company.

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Rated 5 out of 5 stars
Invited

So fantastic to travel by Interrail when you are a senior, no problem at all. Everything work out reale well no delays and you see a lot and met interesting people.

Company replied

Rated 5 out of 5 stars
Invited

We got all the way to the South of Spain and back again using our 5 days in a month inter rail tickets. The trains were very good and it was lovely to see the countryside as we travelled along. We st... See more

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Rated 5 out of 5 stars
Invited

We had a splendid trip around Europe, and the app was even better than the old paper "book" from the 70´s and 80´s, because it served you time tables and different options, on the planning stage. We,... See more

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Rated 5 out of 5 stars
Invited

Once you master the App it's great - and it's no big deal mastering it, and for a lot of journeys turning on notifications gives you options if your connection is delayed or cancelled Good value for... See more

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Rated 4 out of 5 stars
Invited

My second successive year of Interrailing round Europe. This time, travelled on a 15 days travel in 2 months pass and covered approximately 7000 km: Paris - Copenhagen - Oslo - Bergen (up the coast of... See more

Company replied

Rated 5 out of 5 stars
Invited

The app is easy to use, and the flexibility is useful. The main problem is that booking sleepers can be hell: for my Bratislava-Berlin EN476 I literally had to go to a train station. Rail booking sy... See more

Company replied

Rated 4 out of 5 stars
Invited

Being used to traveling for holidays by car, plane, or ferry, the Interrail experience was something completely new for me. I have to say I didn’t expect to enjoy the journeys so much — I felt relax... See more

Company replied

Rated 5 out of 5 stars
Invited

Using the App and managing the journey in one place was great. Being able to put multiple choices for a day in the app and just choosing which one dependant on DB train delays was great.

Company replied

Rated 4 out of 5 stars
Invited

What you see is what you get. I travelled through France into Spain and back again with four stop-overs, all without a hitch. We'd booked first class but had to travel standard on Eurostar but they we... See more

Company replied

Rated 4 out of 5 stars
Invited

i really liked that you could check with the app if routes are available or not. everything worked at the cashier. i think there could be more explained, e.g. how to get the qr code. also you couldn’t... See more

Company replied

Rated 3 out of 5 stars
Invited

The base offer ist great.however, the requirements to download an app to use the Ticket, to change the Standard setting of the phone in order to use the Ticket, and to register each train used Priorit... See more

Company replied

Rated 5 out of 5 stars
Invited

The interrail pass is very good value, easy to use, flexible and I had no problems using it on trains from Greece to scotland.

Company replied

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Company details

  1. Travel Aggregator
  2. European Institution
  3. Railway Service

Written by the company

Whether you like to explore one country in depth or discover multiple destinations, plan in advance or let the rails take you, visit popular spots or journey through off-the-beaten-track towns – Interrail has the perfect Pass for you!

Travel Europe with Interrail

Written by the company

Explore
Plan the trip of a lifetime and travel sustainably by train across 33 European countries with your Interrail Pass.
Experience
Discover Europe’s iconic landmarks, vibrant cities and hidden gems with a One Country Pass or Global Pass.
Enjoy
Connect with locals and fellow travellers and immerse yourself in Europe’s diverse cultures, cuisines and landscapes.

Create your own story!

Find the Perfect Pass

Find the Perfect Pass
Interrail gives you the freedom to create your own story, station by station, stop by stop. Travel flexibly on trains that don’t require seat reservations and make your adventure as you go. With Interrail, you can take unlimited trains on each travel day.

Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 4 out of 5 stars
Invited

I liked the overall experience

I liked the overall experience.
The app worked just fine. It was sometimes hard to find specific lines and to reserve them.
Price/quality was worth it, especially with the reduction because of the special action.

November 4, 2025
Rated 5 out of 5 stars
Invited

Interrailing is not for the faint-hearted.

Interrailing is not for the faint hearted. You can go to the farthest points of Europe, visit amazing places but it takes time, planning and some thinking to get there and back. there are so many options and differing requirements for trains in different countries. But it is all worth it. Adventures you create, by routes you decide, in the time you want to take. And the occasional misadventure when a train is late but hey ho, it is part of the adventure.

November 3, 2025
Rated 5 out of 5 stars
Invited

My first Interrail

You have freedom of movement, using multiple trains/routes, at advantageous costs.

November 3, 2025
Interrail logo

Reply from Interrail

Dear Sinzian,

We're happy to hear that you found our service allows travel flexibility on various routes at great prices. Thank you for your positive feedback!

Kind regards,
Social and Community Care Team
Interrail

Rated 5 out of 5 stars
Invited

Great way to travel around Europe

Great way to travel around Europe: we've used Interrail passes for several years now. Good flexibility, with the added benefit that travel to/from London can also be included by planning carefully. We even found that some Swiss ferry services were included. the pass system takes a little getting used to but soon becomes second nature.

June 24, 2025
Interrail logo

Reply from Interrail

Dear Tom,

We're happy to hear that you find the Interrail Passes a great way to travel around Europe. It's great to know you appreciate the flexibility and benefits for London travel and Swiss ferry services. We appreciate you mentioning the Pass system, and we're glad it becomes easy to use.

Kind regards,
Social and Community Care Team
Interrail

Rated 3 out of 5 stars
Invited

Reservation and documenting the journey is a hassle

So it’s a great idea and I am glad I did it.

But it is a real hassle having to:

a) find out if you need a reservation or not and then find the right website to buy a reservation, followed by trying to remember where the resulting ticket is stored (not always in the wallet). Each train company uses a different platform to buy a reservation and then store the ticket in different apps or emails

b) record every train in the app - it does not feel free to decide “I am going there” and then having to document that before I board my train. And I sense the documentation is not for my benefit as it is not always checked.

Incidentally if you have no phone signal this all becomes tricky. And it does mean you need to roam which I found expensive.

By contrast, a Swiss Pass is a breeze. Sure, I need to declare I am travelling today, but then I just show that to the guard, and I can decide on a whim to go off on a tangent. I have used a SwissPass before and it is great fun. Having to do Interrail administration is not.

November 2, 2025
Interrail logo

Reply from Interrail

Dear Tim,

Thank you for sharing your experience and for your honest feedback. We’re glad to hear you enjoyed the idea of travelling with an Interrail Pass, but we’re sorry that the reservation process and journey documentation felt complicated.

We understand that managing different reservation platforms and recording trips in the app can be time-consuming, especially when travelling across several rail companies. Your comments are very valuable, as we’re continuously working on simplifying the reservation experience and improving the app to make travel as smooth and flexible as possible.

We truly appreciate you taking the time to share your perspective, as it helps us identify where we can make things easier for our travellers in the future.

Kind regards,
Social and Community Care Team
Interrail

Rated 5 out of 5 stars

Perfect and excellent service

Perfect and excellent service

October 3, 2025
Unprompted review
Interrail logo

Reply from Interrail

Dear Satoshi,

We are happy to hear that you had a perfect experience with our Pass. Thank you for your positive feedback!

Kind regards,
Social and Community Care Team
Interrail

Rated 5 out of 5 stars
Invited

Excellent

Excellent! And customer service is also tip top!

November 3, 2025
Interrail logo

Reply from Interrail

Dear Ilian,

We're happy to hear that you had an excellent experience! Thank you for letting us know about our customer service's quality.

Kind regards,
Social and Community Care Team
Interrail

Rated 5 out of 5 stars
Invited

Absolutely incredible

Absolutely incredible - the App and the overall booking system is so easy and incredibly well integrated across all the countries. Brilliant - can’t wait to go again.

November 3, 2025
Interrail logo

Reply from Interrail

Dear Andrew,

We're happy you found our app and booking system easy to use and well-integrated across countries. We appreciate your brilliant feedback and look forward to your next trip!

Kind regards,
Social and Community Care Team
Interrail

Rated 5 out of 5 stars
Invited

Easy in use

I had a great time travelling through Europe, the Interrail pass was easy in use. Two points for consideration: 1) integrate buying seat reservations in the app en 2) make sure all rail providers are represented.

October 30, 2025
Rated 3 out of 5 stars
Invited

I didnt used 50% of Tickets and lost…

I didnt used 50% of Tickets and lost the Money - I can not get my Money back

November 2, 2025
Interrail logo

Reply from Interrail

Dear Irina,

We’re sorry to hear about your experience and that you couldn’t use all your travel days. Unfortunately, once a Pass has been activated and used, it’s no longer eligible for a refund, as stated in our refund conditions on the website. We truly regret any inconvenience this may have caused and appreciate your feedback.

Kind regards,
Social and Community Care Team
Interrail

Rated 3 out of 5 stars
Invited

Nice experience on the interrail side!

Nice experience on the interrail side!

The French prices to book a seat can be quite high (and it is mandatory, so no way to get around it like e.g. in Germany). In the end, the pass did not make me save money. But I think it could in other countries where reservation is not so expensive.

However, it could work in France if you only take regional trains! I did not have the time, but if you do, it can be a good solution.

July 15, 2025
Interrail logo

Reply from Interrail

Dear Léa,

Thank you for your feedback. We regret to hear that seat reservation costs in France impacted your savings. We appreciate your insight regarding regional trains and will consider this for future information.

Kind regards,
Social and Community Care Team
Interrail

Rated 5 out of 5 stars
Invited

Easy to use app

Easy to use app. We travelled through Europe over 3 weeks and had no problems. A great way to get around.

November 2, 2025
Rated 3 out of 5 stars
Invited

Generally good but having to reserve…

generally good but having to reserve seats on a different website/app made it sometimes difficult to co-ordinate travel. Also, it seemed that there were quite a lot of train journeys excluded from Interrail.

November 2, 2025
Interrail logo

Reply from Interrail

Dear John,

We appreciate your feedback. We're sorry that coordinating travel was difficult due to the separate reservation system. We also acknowledge your concern about the train journeys excluded from Interrail. We'll consider this to improve our service.

Kind regards,
Social and Community Care Team
Interrail

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