Innovation Group Reviews 592

James from innovations arrived on time. He explained exactly why he was surveying the drains and what he was going to do. He advised us of the results and said he was sending a report in of his findin... See more

Good comms from back office to arrange job , Marcus & Kevin also phoned 1hr in advance of arrival to confirm eta. They explained job in advance and were obviously competent due to way they worked... See more

Professional all the way ! Kept informed what’s going on , appointments made and arrives on time . The operative was Marcus who was lovely and professional . He explained what he was doing and gave... See more

Innovation sent M Rooke to investigate and clear a blocked sewage drain. He was very thorough in his work and got the blockage cleared quickly. He then carried out a camera investigation and found the... See more

Initially I was given a schedule appointed time that the engineers will be arriving at my property to carryout the job. However, they arrived 1.5hrs earlier than expected. I was rather chuffed becaus... See more

Alex Bull and Josh Miller came to take soil samples at our property, they were cheerful, helpful and professional, they explained everything as they went and left everything clean and tidy. Thank you... See more

We had Freddie and Danny at our property this morning and they were excellent. They were polite, explained what they were going to do, they performed the tasks quickly and quietly with no fuss, the c... See more

Danny and Jason were very professional and made me feel at ease about the work that they would be carrying out They were polite and courteous and carried out the work without inconvenience to me at... See more

Allan and James attended my property today to carry out a drainage investigation. Work was completed quickly and efficiently. Their communication was excellent and my property left as they had found i... See more

The two operatives arrived ontime Explained exactly what they were going to do and why Got on with the job Extremely pleasant and did a great job Before leaving explained again what would ha... See more

Both Ben Rollinson and Bill Silk were ideal workmen....polite, friendly, hardworking and unobtrusive. They rang half an hour before they arrived, introduced themselves, gave an estimate of how long... See more

Had a drainage investigation done by Matty and Charlie. Can't recommend them both any more. Lead engineer Matty explained everything from start to finish showing me the defects on the cctv He was a... See more

Marcus did a fantastic job clearing our drains. He kept us informed about everything, was polite, helpful and professional. His colleagues Liam and Charlie were also very good.

Ben and Billy arrived on time. They were polite and efficient in all they did. They were also very happy to explain exactly what they were doing to us and left everything in an excellent state. A p... See more

Liam and Charlie did a fantastic job of the drainage in our garden. What started off as a minor repair job soon turned into a replacement of the whole drainage system as our ceramic pipes had comp... See more

Allan was great arrived on time, got on with the task in hand. Didn't once moan or complain which a lot of engineers do now days. Explained everything with terminology that I understood. Happy, great... See more

Marcus attended our property today to do a drain survey. He was punctual, polite, friendly, explained exactly what was going to take place and he was very thorough. All in all an excellent service!

Ricky from the innovation group came to check the drains for a subsidence claim. Very friendly and professional, explained everything. Would recommend..

First class service from Ian and Kevin Wright and Charlie Dixon. They were professional, knowledgeable polite and friendly. They were very helpful in explaining exactly what the job entailed and the w... See more

Freddie and Cody were polite and respectful of my home. They ensured all areas were left as they found them. Very hard working, got the job completed within the specified time frame.

The two members of the team that attended our property arrived on time, were considerate and asked how we wanted them to leave the property. They left the site very neat and tidy.

Re Alex Bull and Josh Miller. Job number 121452 From the time Josh knocked on the door to introduce himself and Alex, both men were unfailingly polite, cheerful and efficient. Arrived on time, cle... See more

I was really anxious ahead of the appointment because of my garden but Alex and Josh were very personable, listened to any concerns I had, planned their bore site around some planting, protected other... See more

Brian,Ben,and Bill all provided a professional image,were on time and very easy to talk to about what was happening and worked in an organised tidy manner. Had no concerns whilst on my premise thank... See more

Kev and Liam were punctual, explained what they were doing and tidied up after themselves. They fixed the initial problem- what they had been told to do, but discovered that the drain was blocked fur... See more

Great workers, arrived on time. Did a thorough job, cleaned up and kept everything tidy. Unforseen problems were managed well.

Drainage survey. Allan and James arrived exactly on time, introduced themselves and informed me of what the process was going to be. Both chaps were extremely professional, friendly and carried out an... See more

Alex & Josh were brilliant. On time, introduced themselves, polite, worked quickly and returned everything back perfectly after the job. Really good.

Danny and Jason were both excellent, very friendly and professional. They kept my elderly parents updated at every stage and left the premises in good condition! Definitely recommend them.

Alex and Josh arrived on time , they were very polite and explained exactly what work they were going to do. You would struggle to find where they lifted flooring to take sample. Excellent job two gre... See more

Chris & Faz attended my property to investigate a leak issue. They were polite & courteous in all dealings with myself and while investigating in/around my property. They were knowledgeable and sk... See more

Marcus & Kevin came today to investigate our drainage issue. They were very efficient and explained to me exactly what the problem is and what is required to effect a repair. All in all, two good repr... See more

Alex Bull and Josh Miller turned up very professional and willing to answer any questions l asked . The job was carried out very well and are a credit to your company .

Bill and Ben were courteous, explaining what the process involves to understand why we have a big crack in our wall. They were very tidy during their work and left the site spotless afterwards. Thank... See more

The 3 lads kev liam charlie arrived ,explained to me what they were doing ,allowed me to see the cracked pipes and how they repaired/renewed them.Lovely and tidy at the end too.BRILLIANT WORK LADS.Ver... See more

Arrived on time. Very courteous. Very helpful. M Rooke did a good job. A competent gentleman who knows his stuff. Thank you.

Tom was very pleasant, explained what he was checking for and put my mind at rest when I asked questions. He explained the other checks that would be made and the possible outcome.

Matthew (job at YO3- ---) was a credit to the company. He was polite and respectful of our property. He took time to explain the job he had done, and gave me the opportunity to clarify what I didn't u... See more

Very friendly and polite staff members. Chatted through what they needed to do. Tidied up after the work was completed- wouldn’t have known they had been.

Bill and Ben from the site investigations soil sampling and bore holes team were very good and explained everything well.

The surveyor (Marcus) was prompt, thorough and took the time to explain in detail the results of his survey. Above and beyond for customers, I would say.

Kim B was friendly, considerate and conscientious as well as efficient and got the job done!

The operative was very knowledgeable and explained everything. He also let me watch the camera footage. He was very helpful and pleasant.

Very professional in their approach to the requirements needed to extract the soil samples and trace the roots with in the soil.

Two hard working & polite lads (Matthew & Charlie), first class customer service.

Matthew Rooke was punctual and pleasant. He explained what he had done and any problems he had found.

Excellent job, they worked hard in absolutely pouring rain and delivered excellent service. Polite lads too.

Bill and Ben were excellent. They were very friendly and talked me through all the work they were doing during their dig.

Very good and professional. Nice to know