Well, I had expectations for this service, but blimey, their customer service is downright dreadful. Takes 'em ages to even acknowledge my simple queries, leavin' me feelin' like I'm shouting into voi... See more
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Infinity is an industry leading Propfirm offering up to 15% maximum drawdown and unlimited time in its challenges. We offer two Evaluation models, both single and dual phase challenges. In order to become a Funded Trader with Infinity, a trader must pass the Evaluation Challenge. This is achieved by showing consistent risk management and trading skills. www.infinityforexfunds.com .
Contact info
, , Melbourne, Australia
- support@infinityforexfunds.com
- infinityforexfunds.com
Hasn’t replied to negative reviews
Please do not buy here
This is the biggest scam out there. Please, do not buy accounts from them. I have requested a withdrawal three times, and each time, they claimed I didn’t meet their rules. I complied and made sure to follow their rules perfectly for my next payout. The last time, I requested my payout, and they came up with the excuse that my strategy didn’t align with their values, so they deleted my 300k account. That’s a total of 13k that I just never received.
The last time, I followed their rules 100%, and yet they still found a way to pocket the profits for themselves! Horrible people and a terrible company. I don’t normally write reviews like this, but in trading, every cent matters. Losing over 10k because of decisions made by others is unacceptable.
Complete scam! Will not pay out! Liars!
Complete scam!
Accused of Copy trading, provided my three accounts, asked for an explanation multiple times.
Customer service does not respond with anything helpful.
Fake, Lying, Useless.
I have already started the process of reporting them to various exchanges, to have their IP blocked in North America.
If there is option to give zero star or…
If there is option to give zero star or minus (-) I’m giving to #INFINITY FOREX FUNDS. I gave 4/5 star review when I received my live account but after that I spend 119 days and 18 hours and I applied for withdrawal 3 times and I got declined 3 times and every time they have different excuses and my total winnings is 36k and total loss is 30 thousand something they keep my all profits and give me excuses so please guys be aware I just lost my 119 days and what I get nothing but I keep this thing positive way what I get is experienced.
KEEP AWAY FROM THIS FIRM!!!
First of all, when I passed my challenge last August 29th. I was issued with a live account on the 22th of October, after I made a request about it - I thought it was a straight forward process after passing the challenge - according to IFF rules, but NOT...
I made a Payment Request on the 6th/12/24. According to the policy it should be dealt between 1-4 business days. I just got a response this morning, saying; "Withdrawal Request Denied - xxxxxxxx
We're sorry to inform you that your withdrawal request has been declined.
Decline Reason: Risk Management.
Following a comprehensive review of your trading strategy and its potential impact on our risk management, we find ourselves unable to continue supporting your current trading approach. The inherent risk associated with your strategy poses challenges to the overall financial stability of our firm."
I have been given no proof of risk management or trading approach violation. But IFF advised, I quote: "As a result, we have made the difficult decision to close your trading account with us, effective immediately. This decision is not a reflection of your trading abilities but is solely based on the risk assessment and financial considerations of our firm. Please don't feel discouraged. We encourage you to continue learning and growing as a trader."
There is a lot to learn here. I paid over 1k for my challenge(HFT).
1- Passed the challenge, no live account issued immediately. Nearly after 2 months upen request. And during my challenge no rules violated.
2- I traded for 13 days, no account closure. A huge daily drawdown but recovered after few days. And then on profit, 77% win rate and 22% loss rate.
3- IFF violated their rule by not responding within 1-4 days.
4- Do they really have traders' best interest? I don't think so. It's my personal opinion.
5- No clear violation rule is issued that is written in the schedule of assessment or additional notes.
And I can keep writing on and on. But I think you all got me here. KEEP AWAY FROM THIS FIRM!
They're scammers.
Hello, I'm writing this comment because I'm totally disappointed with this anchoring account, I did everything to the letter, and when I got paid by the anchoring company they never did, don't get involved in this guys, look for a better alternative.
Worst experience of my life
Worst experience of my life, I was refused two withdrawal requests despite complying with all the rules! My advice is to never take a prop from this pitiful broker!!!
This prop is a hat remover
This prop is a hat remover
They closed my account without any reason and they don't give any answer as to what the reason was.
how infinity funds closed my account without a clear explanation
My Experience with [infinity funds]
I want to share my experience with [infinty funds], which has been incredibly frustrating and disappointing. I opened an account with them and followed all the necessary steps to use their services. However, after some time, they decided to close my account without providing a clear explanation. Despite reaching out to them multiple times to understand why my account was closed and to request a reopening, they have refused to assist me.
What is even more upsetting is their refusal to refund the money I had deposited into my account. I’ve explained my situation and asked for a solution, but they have continually ignored my requests. It seems that their customer service is completely unresponsive to valid concerns, and I’m left feeling helpless with no way to recover my funds or resolve the issue.
I would advise anyone considering their services to be cautious, as they do not seem to value customer loyalty or provide adequate support when problems arise. This experience has been incredibly frustrating, and I am still trying to figure out how to resolve this issue. I hope others don’t have to go through the same challenges I’ve faced.
They will never pay you anything
They will never pay you anything. Never.
They closed 2 of my accounts for ridiculous reasons.
Never choose them
Never
Red Flag ALERT ALERT
for the 5th no pay out. every time the profit was over 4K. before the said not enough trading day wat is bullish. 100K funded placed only 0.25Lot trades. now they have closed the account. this company is toxic and need to be shut down.
inst : Australian_prime_corals
they are the biggest scammers you can…
they are the biggest scammers you can think of
last night i got another email with some vague reason
that i lost my account due a a reason they dont say what
but i recorded all sessions as i was thinking they are scamming people as i lost another account while back
may its a good thing to set up a lawsuit agains them, only need to find the way to connect all people together so its would a mass claim
Too many excuse to make pay out…
Too many excuse to make pay out…
Don’t make a propfirm company if you cannot pay…
Infinity Forex Funds
Infinity - This fund is scam. I did not violate anything but 2 times my payment was refused. With vague violation reasons. I have photo evidence to provide you.
Scaaaaaaaam they won't pay me although…
Scaaaaaaaam they won't pay me although…
Scaaaaaaaam they won't pay me although i respect their rules.
They close my account because they won’t pay me it’s a scaaam
Scam company
Scam company. Reject payouts without elaborating on why. 1 account was rejected for alleged copy trading, another for risk management despite trading low risk with small positions. Their role is to take your money and then never payout.
STAY AWAY !!!
STAY AWAY !!!! I lost my savings and all the money i made with openroad llc to this company . They sold a false position to me and made me loose all my funds . This is bad . Avoid . Stick to openroad rather .
Don't let them fool you because they…
Don't let them fool you because they will try to make you think that they are reliable, but they are unreliable because they only want your funds and will let you down in the end. I'm saying this from experience, so, I wouldn't recommend them to anyone. I recommend PAIVA. They do pay.
This website is definitely a scam!
This website is definitely a scam!! DO NOT GO ANYWHERE THIS!!! Stolen my life saving!! Sucks, Check the website on my display picture to get refunded.
DO NOT USE THIS FIRM..
DO NOT USE THIS FIRM...
I've been profitable for 3 months now and have had all my payouts declined each time... I finally caught them out when they sent me the same breach notice everytime and I literally have used the exact same volume for every single trade this last month just to make sure... It's a scam so save your money they aren't paying.
When I messaged them to contest my last payout they replied to say I was correct that my volume was all the same (10lots) and that's it... haven't heard anything back now.
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