Infinity Forex Funds Reviews 2,585

TrustScore 2.5 out of 5

2.4

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Customers have expressed concerns about various aspects of the company's services. A significant point of contention revolves around refunds, with many consumers reporting negative experiences. Contacting the company has also proven to be a challenge for some, as they describe negative interactions and difficulties in getting their issues resolved. Additionally, there are mixed opinions regarding payments, including delays and denials. Some reviewers mention having their accounts suspended or banned.

Based on these reviews

Rated 3 out of 5 stars

Well, I had expectations for this service, but blimey, their customer service is downright dreadful. Takes 'em ages to even acknowledge my simple queries, leavin' me feelin' like I'm shouting into voi... See more

Rated 3 out of 5 stars

Had multiple accounts with them and spent a lot of money on their challenges. Followed all the rules and requested a payout took them over one month to respond and declined my payout using the multipl... See more

Rated 1 out of 5 stars

You complete lying, thieving bulls\\ting scumbags. Its obvious your fake reviews are some how affiliated with - Smart Funded HFT from MQL5....because every single review with all these fake scamming e... See more

Rated 1 out of 5 stars

Infinity Forex Funds Propfirm is World Biggest Fraud propfirm and scammer of the company. Guys my kind advice please don't buy and don't loose any challenge account from this firm.They are never give... See more

Rated 1 out of 5 stars

horrible prop firm i rafer to my friends 2 accounts one account is suspended due to risk managment team said your scalping strategy is very risky and another one account is floating in minus 4k but... See more

Rated 1 out of 5 stars

Scam company. Not looking for traders looking to make a smash and grab. I passed 50k funded recieved two payouts without issue then the third an final payout they decide to accuse me of "copy tra... See more

Rated 1 out of 5 stars

My pending withdrawal amount --- 16000 USD from two accounts. After 3 months of waiting, infinity forex funds declined my withdrawal and closed my account citing decline reason as OTHER. A... See more

Rated 1 out of 5 stars

Previously, My 1st payout was denied because they(infinity)thought my trades are similar to some other trader. Then this time I traded a different pair totally changed strategy and traded a dif... See more

Rated 1 out of 5 stars

The app itself is quite decent, offering useful features and a user-friendly interface. However, there is a significant issue that detracts from the overall experience. Despite following all their gu... See more

Rated 1 out of 5 stars

Worst company I have followed all rules and I am profitable, after 3 tries of withdraw they close the account without any reason, telling me this: "your trading strategy and its potential impact... See more

Rated 1 out of 5 stars

Total scam, i trade myself manually and they have suspended my accout after i request my 1st withdrawal…. Account number 88993538 Master Password 8xFFraj Server EightcapLtd-Real2 You can check my... See more

Rated 1 out of 5 stars

1 star because its impossible giving less. Scammers, thiefts, worst people ever. Rules completely made up randomly just to deny payouts. They re gonna explode soon luckily. They blocked instagram comm... See more

Rated 1 out of 5 stars
Verified

Poor communication. No app link to login. So many people use mobile devices for trading. I will be updating my review soon about Infinity because what I experienced with them was absolutely ridi... See more

Rated 1 out of 5 stars

This fund behaves badly. They refused to pay, citing a variety of reasons, despite our diligent study till we turned a profit. I've had three withdrawal requests denied. This fund is fraudulent. Ple... See more

Rated 1 out of 5 stars

There's nothing this company can tell me again because they have duped me and they're not reliable so please stay away from them if you don't want to lose your money because I've lost mine to this com... See more

Rated 1 out of 5 stars
Verified

Cancelled my account because my trading is not sustainable for them. So wt f you sell more than 10K accounts. Followed all the rules even the consistency rules. My trades never risk more than 1%... See more

Rated 1 out of 5 stars
Verified

If it were possible to give a zero rating, I would. However, the minimum is one star. Infinity Forex Funds is a scam. They do not pay traders and come up with a series of ridiculous excuses to avoid m... See more

Rated 1 out of 5 stars

At first I thought this company was good and no wories about it ... (even with 50% trust rate or less) but after thew months ( when they have also changes with Eigthcap broker platform ) and afte... See more

Rated 1 out of 5 stars

Complete scam! Accused of Copy trading, provided my three accounts, asked for an explanation multiple times. Customer service does not respond with anything helpful. Fake, Lying, Useless.... See more

Rated 1 out of 5 stars

Please don't take challenges from this cheaters. They will not pay withdrawals. If we trade following under all the rules itself they will make any other reason and reject your withdrawals. I request... See more

Rated 1 out of 5 stars

Infinity Forex Funds não te pagam se você tiver lucros altos. Ficam inventando estórias para não pagarem. Tenho um crédito para receber desde março. É scam. E quando voce reclama eles te encerra... See more

Rated 1 out of 5 stars

My 18years in this business: I'm a profitable and successful forex trader but these guys (InfinityForexFunds) denied my 1st payout of $9K, my 2nd payout of $7K, now my 3rd payout of $3K. Worst thin... See more

Rated 1 out of 5 stars

They are scam firm still not giving my Withdrawal and still not reply me. Please baware,this firm migrate MT4 to Dxtrade without informing anyone my trades is runing in profit on that time but i am tr... See more

Rated 1 out of 5 stars

100% fraudsters I got mail today from infinity. they denied my withdrawal request after 4months without any reason. I have been waiting for payout since 15th february. I followed full of their terms... See more

Rated 1 out of 5 stars

This is a fraud firm they attract traders to purchase their founded account by giving huge discounts I have lost my 100k account with only 3%drawdown in 15days. They have also no money to pay trader w... See more

Rated 1 out of 5 stars
Verified

Had multiple accounts with them and spent a lot of money on their challenges. Followed all the rules and requested a payout took them over one month to respond and declined my payout using the multipl... See more

Rated 1 out of 5 stars

very dubious. i traded for months and my withdrawals were rejected every time for inexplicable reasons. finally they couldn't find anything to suspend and blocked my account without giving me a reason... See more

Rated 1 out of 5 stars

To withdraw is virtually impossible because of their absurd rules, made on purpose to make you fail. To get an account is easy because of HFT, but then you'll never see a payout. They have already... See more

Rated 1 out of 5 stars

Was a really tough ordeal with endless games and lies if BÒLDON WARÈS,not gotten in, I might have lost all monies for good

We perform checks on reviews


Company details

  1. Alternative Financial Service

Written by the company

Infinity is an industry leading Propfirm offering up to 15% maximum drawdown and unlimited time in its challenges. We offer two Evaluation models, both single and dual phase challenges. In order to become a Funded Trader with Infinity, a trader must pass the Evaluation Challenge. This is achieved by showing consistent risk management and trading skills. www.infinityforexfunds.com .


Contact info

2.4

Poor

TrustScore 2.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 1 out of 5 stars

Scam company!!!!!

Scam company. Not looking for traders looking to make a smash and grab.

I passed 50k funded recieved two payouts without issue then the third an final payout they decide to accuse me of "copy trading" to avoid the payout and me having full access to larger withdrawals.

Do not waste your money, this company is a subsidiary of Prop trade tech. All interlinked with 8Cap. It's all one big scam. Avoid all or risk losing your capital.

October 21, 2024
Unprompted review
Rated 1 out of 5 stars

This prop firm is a scam they give you…

This prop firm is a scam they give you a challenge account and you pass it then trade the same way on the live account we made 13k profit asked for withdrawal and they are saying you breached the rules also it is dx trade platform which isn't good need mt4 5 to trade I did ask for a refund when I realised it was dx trade please stay away from these prop firms

October 19, 2024
Unprompted review
Rated 1 out of 5 stars
Verified

I am disappointed with Infinity

I am disappointed with Infinity, as I bought an account in March/24 and until then I was trying to be consistent in carrying out operations within the company's rules. So much so that I followed all, I repeat, all the rules to keep my balance positive and wait for the withdrawal. Infinity simply denied my withdrawal alleging a breach of the risk management rule, but if Infinity has withdrawal limit rules, drawdown limits, established lot limits, what violation regarding risk management did I commit? I followed all the rules and alleging this type of breach is not appropriate because if the profit was obtained within the rules established in operations, profits and everything else, it is not appropriate.
This is abuse, disrespect and lack of ethics on the part of Infinity. I invested my time and money in a company that I considered serious, but apparently, there won't be any valid operation for you, it's just deceiving the customer, offering promotions and rules that even if you comply with them, they won't be accepted. For my part, Infinity is a fake, opportunistic company.
Franciele.

October 17, 2024
Rated 1 out of 5 stars

Scam company

Decline Reason: Breached Copy Trading

After finally getting funded, my payout was denied due to copy trading, this is a complete lie, I have nothing to do with other traders. I don't think they even bother to look at your trades but this is their standard excuse to close an account and not have to pay out! really a total scam!

October 15, 2024
Unprompted review
Rated 1 out of 5 stars

Scam alert

If you want to lose your time and your money Infinity is good .Simple 100% scam ....

September 30, 2024
Unprompted review
Rated 1 out of 5 stars

Since I’ve passed the challenge it has…

Since I’ve passed the challenge it has been a circle of lies and excuses for not paying.
I trade for 90 days when usually is 30 days and they came with excuses that I breach their rules and declined my payment.
If someone knows were we can make an official complaint to destroy and brig down this company please share.

October 13, 2024
Unprompted review
Rated 3 out of 5 stars

This firm is the worst prop firm ever

This firm is the worst prop firm; they are not consistent in their service, and they only want you to keep adding more funds to them. I'm disappointed because I'm a victim of this firm, and I've learnt my lesson the hard way. I've no regret choosing to move on with PAIVA has been the best alternative so far all year.

October 14, 2024
Unprompted review
Rated 1 out of 5 stars

scammmmm

Did not receive my payout and waited 1 month to get an email with response for copy trading ????? my withdraw was 9000 dollars while I was trading on a 100k account.

September 3, 2024
Unprompted review
Rated 1 out of 5 stars

TRUFFA TOTALE

TRUFFA TOTALE
account da 1M. A 2 giorni dal payout (29K) hanno interrotto il servizio causa migrazione di piattaforma (con 2 soli giorni di preavviso) senza neache menzionare la piattaforma che avrebbe dovuto sostituire la mt4. giorni di attesa. Dopo settimane è arrivata l'email che la migrazione dell'account su piattaforma DxTrade era completata. Azzerati i giorni di attesa per il payout. Passati i giorni di attesa ho richiesto il payout. ovviamente essendo in utile, il payout è stato rifiutato e l'account chiuso giustificando la decisione in quanto : "Sfortunatamente, la tua strategia di trading non rientra nei parametri di rischio che possiamo accogliere.". Riporto testo originale dell'email.

Dear Trader,
We hope this email finds you well. We value your partnership with Infinity Forex Funds, and it is with regret that we bring an important matter to your attention regarding your trading account #89004121.
Following a comprehensive review of your trading strategy and its potential impact on our risk management, we find ourselves unable to continue supporting your current trading approach. The inherent risk associated with your strategy poses challenges to the overall financial stability of our firm.
While we appreciate the diversity of trading strategies among our clients, we must uphold a risk profile that aligns with the long-term sustainability of our business. Unfortunately, your trading strategy falls outside the risk parameters that we can accommodate.
As a result, we have made the difficult decision to close your trading account with us, effective immediately. This decision is not a reflection of your trading abilities but is solely based on the risk assessment and financial considerations of our firm.
In line with our commitment to client satisfaction, we acknowledge the note based on what is described in the Independent Contractor Agreement – Funded Trader, clause 21)b).
Here are the key details related to the account closure:
- Closure Date: 08/10/2024.
We understand that this news may come as an unexpected development, and we apologise for any inconvenience it may cause. If you have further concerns or inquiries, please do not hesitate to contact our Customer Support team.

October 8, 2024
Unprompted review
Rated 1 out of 5 stars

Bad prop firm

As a result, we have made the difficult decision to close your trading account with us, effective immediately. This decision is not a reflection of your trading abilities but is solely based on the risk assessment and financial considerations of our firm.

How can I have receive that without breaching a rule ???????????????

I was in Rule before the migration, after that I win a trade and stop to trade during 20 days
Result : my without are denied and I received this answer.

I don’t recommend this prop firm
Never

October 8, 2024
Unprompted review
Rated 1 out of 5 stars

deadbeats do not pass on the profits obtained

I bought and was approved for a 100k funded account, I requested the withdrawal and the company kept making it difficult to withdraw for 2 months, until today, 10/08/2024, they canceled my account and did not give me the transfer of the profit obtained in my account!
Worst forex company I have ever seen in my life, do not buy from these crooks!

October 8, 2024
Unprompted review
Rated 1 out of 5 stars

Unprofessional and Unreliable

Unprofessional and Unreliable - Constant Platform Changes and Position Closures

I have never encountered such a chaotic experience with a prop firm as I have with Infinity Forex Funds. In just two months, they’ve changed their platform three times, and each time they closed my open positions without prior notice or consent. As a trader, this is completely unacceptable. How can anyone develop a successful strategy when the firm arbitrarily closes trades?

Each time, they claimed it was part of an effort to "enhance the user experience," but there’s been nothing enhancing about it—just frustration and lost opportunities. They also accused me of breaching the daily drawdown, but the reality is, without their platform changes and forced position closures, I wouldn’t be in this situation.

And if they respond to this review asking me to contact their support, let me make it clear—I’ve already reached out multiple times, and they haven’t provided any real solutions. Any attempt to act as if they’ll resolve this is simply for show.

If you’re looking for stability and professionalism, this is NOT the firm for you. Infinity Forex Funds has turned into a complete joke with these constant disruptions. I would advise anyone serious about trading to stay far away from this firm unless they want their positions closed and accounts breached through no fault of their own.

October 7, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

Please listen to the crowd here and don't waste your time and money on these scammers. You might get away with 1-2 payments but sooner rather than later they will deny your payment with a BS claim that your are sharing your account with a 3rd party. These guys are a joke.

October 4, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look