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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the product quality, describing it as fantastic and amazing. People appreciate the ease of use of the website for creating personalized reels, highlighting the fun and creative process. Consumers also find the product to be a unique and versatile gift suitable for various occasions like Christmas, anniversaries, and birthdays. The delivery service is generally praised for its speed and efficiency. Consumers appreciate the company's customer service, noting their responsiveness and helpfulness in resolving issues. People also love the retro and nostalgic feel of the product, which brings back fond memories. The ability to create tangible photo memories is highly valued, with many planning to order more reels for future special events and holidays.

Based on these reviews

Rated 5 out of 5 stars
Verified

Retro Viewer did a fantastic job making my reels. Their service was fast, professional and extremely well done. Very happy with the finished product. Thank you again.

Rated 5 out of 5 stars
Verified

The viewer is exactly as described and works perfectly with the photo disk. Amazing gift! Shipping was fast and the viewer was well packeged. The instructions to purchase the photo disc were very clea... See more

Rated 5 out of 5 stars
Verified

Top notch customer service on a rush order. Talking to a real person made all of the difference. Great product. A big hit at the birthday party.

Rated 5 out of 5 stars
Verified

Our family took a trip to Portugal and for Christmas I gave my siblings a viewer and reels of our trip. They loved it so much my sister made a highlight reel for me after our next trip! My 9 year... See more

Rated 5 out of 5 stars
Verified

I loved ordering from such a small operation of people who care about what they're doing. My good friend loved the reel, I had gotten him a viewer a few months prior. It was really really meaningful,... See more

Rated 4 out of 5 stars
Verified

product itself came out amazing & putting together the picture reel was very easy! :) however, the shipping process takes very long, in which i ordered in advance yet it still was not enough so beware... See more

Rated 5 out of 5 stars
Verified

I made several reels detailing different points in my nephew’s life for him to display for guests at his high school graduation. They were a definite hit, garnering much attention, enthusiasm, and pra... See more

Rated 5 out of 5 stars
Redirected

If I could give more stars I would…so let’s say I did! Absolutely just amazingly clear photos on reels. Excellent speedy delivery. I’ll be ordering right away soon. Thanks so much!!!

Rated 5 out of 5 stars
Verified

When I say this shop is the top in the most kind, prompt and efficient folks in the world of small business owners, my goodness is that the whole truth! Immediate responses, wonderful directions on... See more

Rated 5 out of 5 stars
Verified

I was so excited when I saw this retro viewfinder. I curated pictures for my sister for her 50th bday instead of a slideshow of her childhood I made reels. Make sure the pix are jpegs when uploading.... See more

Rated 5 out of 5 stars
Verified

Would like to share a wonderful experience with Retro Viewer's customer service department. I received a View Master reel with a very noticeable scratch, or large mark, embedded in one of the frames.... See more

Company replied

Rated 5 out of 5 stars
Verified

The pictures are so clear! I love the simplistic design and effectiveness. I do wish I could get more pictures on one reel, but the amount isn’t so bad. I also wish I could better understand what the... See more

Rated 5 out of 5 stars
Verified

Had Some problems which were mine honestly. Customer service responded to emails within minutes and fixed two different things that I did wrong,kindly and without charge. Can’t say enough nice thing... See more

Rated 4 out of 5 stars
Verified

The grandkids love being able to see pictures of their vacations at any time since they can't access their parents' smartphone galleries. The one thing that needs to be mentioned upfront is that the i... See more

Rated 5 out of 5 stars
Verified

RetroViewer always makes those special occasions extra special! The website is super easy to use plus I get to re-print any previous reels I have made. I like the fact that we can imprint memories in... See more

Rated 5 out of 5 stars
Verified

I realized quickly I could not do my order in the iPhone but had no problem on the iPad. Once I understood the instructions I was ok. It was definitely fun “reliving” my view master days long before... See more

Rated 5 out of 5 stars
Verified

This brought back such nostalgia for me. I purchased this for my young daughter who loves taking photos and looking at photos of friends, family, and animals. The quality of the photos in the reel vie... See more

Rated 5 out of 5 stars

The seller was amazing, the delivery took under a week to get and arrived sooner than predicted. The item itself was so awesome! Photos were clear and text looked cool! Everyone passed it around to ch... See more

Rated 5 out of 5 stars
Verified

I had an outstanding experience with RetroViewer, so much so that I called the company to thank them for helping me make such special Christmas gifts for my 4 adult children. In particular the gentle... See more

Rated 5 out of 5 stars
Verified

RetroViewer is such an inspired idea. My wife loved receiving our photos, viewable in the same format we used to see pictures of dinosaurs and world sites as kids. Everyone was intrigued at the party.... See more

Rated 5 out of 5 stars
Verified

I had always wanted to buy a custom reel viewer for my family but wasn't sure where to even begin. Luckily, retroviewer came to the rescue! It was easy to upload my photos, edit them to fit better... See more

Rated 5 out of 5 stars
Verified

The quality of workmen ship, how easy creating my reels on your website and how fast I received my orders. My grandkids absolutely LOVE the reels and the retro viewer. It’s like having their own perso... See more

Rated 3 out of 5 stars
Verified

Photos did not seem to be as sharp as expected. Also, learning curve on word titles for each photo ~ next time I would make the words a little bigger for better readability and choose better location... See more

Rated 5 out of 5 stars
Verified

I've placed several Retroviewer orders and all have been perfection! As a boudoir photographer, this is a fun bonus we sometimes include for our clients and is the perfect little "sneak peek." Orders... See more

Rated 5 out of 5 stars
Verified

These retroviewers are PERFECT!! Great quality & super fun also affordable. Even the website makes it fun to creat a picture disk. I like that u can can put a picture in the middle of the disk so u ha... See more

Rated 5 out of 5 stars
Verified

I buy one or two reels every year for my nephew after buying him the viewer his first Christmas. I love that he has tangible access to photos of memories made that year! The processing/shipping time i... See more

Rated 5 out of 5 stars
Verified

I've used RetroViewer for a few years to make gift reels filled with family memories for birthdays, anniversaries, Valentine's Day, and more. We have reels and viewers in our living room so we can en... See more

Rated 5 out of 5 stars
Verified

Absolute hole-in-one of a gift! I gifted one of these with custom family to both my mother and mother in law for Christmas. Not only did both love the vintage feel of the "toy," but both cried when lo... See more

Rated 5 out of 5 stars
Verified

Bought a retroviewer for my boyfriend as a gift for our 1 year anniversary. SO beautiful, as soon as I opened it and peeked inside, I teared up. A very heartfelt item that is excellently crafted and s... See more

Rated 5 out of 5 stars
Verified

I love this item!! I bought as a cute Christmas gift for my husband kind of a call back to our childhood with pictures of us and our daughter. Needless to say he loved it and I love it. Will most def... See more

Rated 5 out of 5 stars
Verified

I have been using RetroViewer for many years now. Their website is easy to navigate and easy to use. There are fun little comments throughout the process that remind you of things you may not have don... See more

Rated 5 out of 5 stars
Verified

Such a GREAT service/product!! We had so much fun creating the reels. We did one for Xmas, kiddo did one for her stuffies, one for her cat, and I did one of favorite kiddo pics. We’ll certa... See more

Rated 5 out of 5 stars
Verified

Fantastic experience! This was the perfect Valentines Day present. My girlfriend loved the photos of us together from over the years. The product itself is great! This viewer brought her to tears (goo... See more

Rated 5 out of 5 stars
Verified

Such an amazing product! I thought I ordered way too late for this to make it for Christmas. The viewer arrived, and I ordered the photo slides, and it ALL arrived in plenty of time. Itʻs a fun, wond... See more

Rated 5 out of 5 stars
Redirected

I wanted a unconventional card for a gift. Image 3D Viewmaster and Reel was perfect. The viewmaster was the "Binoculars" and as my friend clicked through the slides her gift was revealed. I popped in... See more

Rated 5 out of 5 stars
Verified

Product was fantastic. Shipping was terrible but that’s USPS fault. Customer service was excellent. They offered to replace when it hadn’t arrived. Watched this high quality product bounce around the... See more

Rated 5 out of 5 stars
Verified

My siblings and I are baby boomers. For our mother's 90th birthday, everyone made one, two, or three reels of remembrance for Mom. Sitting around the table at a restaurant, while waiting for our food,... See more

Rated 5 out of 5 stars
Verified

My grandkids love getting their annual birthday reels. Your website is easy to use and I like that I can edit the photos while adding pictures to the reels. I have a suggestion. Photos on a computer o... See more

Rated 3 out of 5 stars
Verified

I paid for expedited shipping and my order arrived in time. Such a cute idea and my boyfriend loved it. Only issue we encountered is that the viewfinder does not move the phot disc. It frequently gets... See more

Company replied

Rated 5 out of 5 stars
Verified

I ordered a RetroViewer for my husband for Valentine’s Day. He loved the fun and unique way our pictures together could be displayed. The process of designing the picture reel online was very simple.... See more

Rated 5 out of 5 stars
Verified

The RetroViewer turned out AMAZING!! I highly recommend it! I made one with pictures of my boyfriend and me for his birthday. It was very nostalgic and a great gift. The quality was beautiful!

Rated 5 out of 5 stars
Verified

I love retro viewer. I use their services every year and I have never had a problem. However, I would recommend one thing. It would be great if retro viewer would send you and email before your saved... See more

Rated 5 out of 5 stars
Verified

Product looks good -- especially for the age and quality of the photos I submitted -- and it arrived quickly as promised. Can't wait to give it as a gift!

Rated 5 out of 5 stars
Verified

Love this place! Every year I get a reel with photos and never once had an issue. Always been great quality and fast shipping! Hidden gem

Rated 3 out of 5 stars
Verified

The photos look great but the viewer is cheap and the reels get stuck.

Rated 3 out of 5 stars

These reels are not true 3-D. After viewing the sample reel, it is obvious The only way to achieve a 3-D effect is by adding the company's text to your photo. I contacted the company and they admit... See more

Rated 5 out of 5 stars
Invited

I am so glad I came across an ad for RetroViewer on Instagram at 2 a.m. one morning! This was the perfect way to surprise a loved one. The slide was easy to design, the cost was surprisingly reasonabl... See more

Rated 5 out of 5 stars
Invited

Had a lot of fun creating and sharing at Christmas this year. I only wish there were more pictures per reel so the show could go on and on but I think that’s all that will fit. I would love if there w... See more

Rated 5 out of 5 stars
Invited

I bought the RetroViewer for my boyfriends and my anniversary. It's such a creative, fun gift and so versatile. Because I live in Germany I ordered it two months earlier, afraid it might not get here... See more

Rated 5 out of 5 stars

I've been doing stereo reels with RetroViewer for about 15 years and always have had a great experience. The staff is friendly and helpful (they've found -- and identified -- a few mistakes I made... See more

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Company details

  1. #17 of 82 best companies in Association or Organization

Information provided by various external sources

RetroViewer, powered by Image3D! Located in beautiful Milwaukie, Oregon, we make customized reels & viewers using your photographs! Done for everyone, from corporate titans to blushing brides and anyone wanting a unique gift or keepsake. Making a custom reel is super easy with our online program. Simply upload your 7 favorite photos, add 3D captions if you'd like, and place your order. Viewers come in 4 colors, red, black, blue, or white. Super fun, wonderfully nostalgic, and definitely unique. Make your own custom RetroViewer today!


Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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Replied to 96% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

First order and probably not the last!

It was my first time ordering through RetroViewer. It was easy to set up my photos, there was good communication and I love the result! What an awesome gift idea. My mom loved getting a throwback to her childhood, but with current photos.

September 13, 2025
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Rated 5 out of 5 stars
Verified

Love this RetroViewer

The viewer is exactly as described and works perfectly with the photo disk. Amazing gift! Shipping was fast and the viewer was well packeged. The instructions to purchase the photo disc were very clear.

September 10, 2025
Rated 5 out of 5 stars
Verified

Highly recommend!

Our family took a trip to Portugal and for Christmas I gave my siblings a viewer and reels of our trip. They loved it so much my sister made a highlight reel for me after our next trip!

My 9 year old daughter loves playing with my old childhood viewer so I made her some reels from our family trip and highlights of the previous year and she couldn’t have been more excited.

December 19, 2024
Rated 5 out of 5 stars
Redirected

PERFECT GIFT!

If I could give more stars I would…so let’s say I did! Absolutely just amazingly clear photos on reels. Excellent speedy delivery. I’ll be ordering right away soon. Thanks so much!!!

September 11, 2025
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Rated 5 out of 5 stars
Verified

Great quality

Product looks good -- especially for the age and quality of the photos I submitted -- and it arrived quickly as promised. Can't wait to give it as a gift!

August 4, 2025
Rated 5 out of 5 stars
Verified

Love the Reels

Love this place! Every year I get a reel with photos and never once had an issue. Always been great quality and fast shipping! Hidden gem

August 4, 2025
Rated 5 out of 5 stars
Verified

I love retro viewer

I love retro viewer. I use their services every year and I have never had a problem. However, I would recommend one thing. It would be great if retro viewer would send you and email before your saved reels were deleted. I lost a couple of years which is sad.

January 20, 2025
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