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Rated 5 out of 5 stars

I think all the good reviews speak volumes about this company. As experienced myself very easy website to use very nice selection to choose from, a super friendly and eager customer care team who are... See more

Rated 5 out of 5 stars

Ordered a few vapes and unfortunately a couple of them were faulty. Customer service was superb and shipping was super fast. Will definitely be placing more orders with Idea Vape. Highly recommended.

Rated 5 out of 5 stars

Fantastic. I had a slight issue which they fixed immediately. It wasn't even their fault. Just a vape that didn't charge so manufacturing issue not this company. They replaced it instantly. I will alw... See more

Rated 5 out of 5 stars

The company helped me with a problem I had with a vape I purchased, very quick email response and they was patient with me while they waited for the response. Resolved issue very quickly in a friendly... See more

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Company details

  1. Electronic Cigarette Store

Written by the company

Idea Vape is one of the leading vape shops and distributors in the UK and we have been supplying the vaping community with the finest products for well over years. Our wide range of high quality products and excellent customer service ensure that we continue to be a favourite with vapers from all over the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

109 reviews

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Rated 5 out of 5 stars

Superb customer service

Ordered a few vapes and unfortunately a couple of them were faulty. Customer service was superb and shipping was super fast. Will definitely be placing more orders with Idea Vape. Highly recommended.

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, lots of choice and their customer service via email is exceptional when I had an issue!

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

5 stars!

Had to submit today’s date but this is relevant for all my other orders too!!!

I love ordering from Idea Vape.
Delivery is super fast (usually the next day if you order early enough!!) and packaged so safely!
I love the Vozol brand and they have a lot of different vozols in stock, as well as other brands!! and the bundles are great value too!!

Keep up the great work!

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

Ordered a box of 10 Vozol Vista 20k…

Ordered a box of 10 Vozol Vista 20k vapes, royal mail claimed they had delivered it but they hadn't with inadequate proof of delivery, customer support was very helpful and accommodating and re-shipped with no additional charge! great service and satisfied!

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic. I had a slight issue which they fixed immediately. It wasn't even their fault. Just a vape that didn't charge so manufacturing issue not this company. They replaced it instantly. I will always use these guys from now on

November 20, 2024
Unprompted review

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