Verified
I bought an icharger hybrid pro. First time I got a foutive charger, but the contact person at the customer service arrange for me a new one plus an extra case for free. The whole process was fast, sw... See more
Company replied
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Review summary
Based on reviews, created with AI
Based on these reviews
Verified
I purchased the Ultra Slim charger and a MagSafe cover as a birthday gift, both items were delivered the next day and I couldn't be happier. High quality products and excellent service. I even receive... See more
Company replied
I’ve bought several chargers from iCharger and they’ve all been top quality. Had an issue once but customer service responded quickly and resolved it without hassle. Highly recommend!
Company replied
Verified
Only had the iCharger Samsung pro 3 in 1 wireless charger about a week or less but sofar working great,
Company replied
Buying the hybrid pro charger was a relatively smooth experience. But trying to reach anyone on the so called "live chat" has been a nightmare!! as of yesterday morning i'm still waiting for a reply t... See more
Had a small issue with my order but the team handled it immediately. Super fast response and a solution within the same day! Really appreciate such customer service. Highly recommended!
Company replied
I brought this into the office and now everyone wants one.. haha It looks sleek on my desk and it works without any fiddling. One of the best tech purchases I’ve made this year!
Company replied
I’m obsessed with my new iCharger Ultra Slim! It charges my devices in no time, and it’s super sleek. I’ve always been happy with their products and service!
Company replied
Excellent customer support The team was incredibly helpful and responsive. I had a issue with my charger and they resolved it quickly keeping me updated throughout the process! Excellent service!
Company replied
Verified
Top service!
Company replied
Excellent experience from ordering to delivery the charger works great and I appreciate the quick response!
Company replied
Company details
Written by the company
Discover iCharger—your ultimate source for revolutionary charging solutions. At the heart of our brand is a commitment to cutting-edge technology and quality, enhancing the lives of our community. Specializing in MagSafe and Qi Wireless Technology, we provide state-of-the-art chargers designed to seamlessly integrate into your daily routine. Based in the US, NL, and HU, iCharger guarantees effective, fast, and free delivery. Each purchase comes with a 3-year warranty, ensuring confidence and satisfaction in every transaction. Elevate your charging experience with iCharger, where technology meets lifestyle.
Contact info
172 Groenstraat, 6374JV, Landgraaf, Netherlands
- info@icharger.store
- icharger.store
3.8
Great
186 reviews
Replied to 85% of negative reviews
Typically replies within 1 week
Poor communication!
I ordered a 3 in 1 charging station but was informed that they didn't have the UK adapter in stock. I said thats fine, I will order an adapter from elsewhere. I sent them a screen shot of the one I was going to purchase and requested they refund me the cost of the charger to compensate which they agreed to do and asked i confirm that i still wabted the charging station which i replied to immediatepy saying yes I do still want the item and could they please. confirm with me once the partial refund to compensate my additional expense was processed and once the charging station had been dispatched. 1 week later no partial refund and no item, chased them for 3 days, eventually got an email stating they had fully refunded me for the entire item and cancelled the entire order! Impossible to comms with. Lack of understanding clearly which has cost them a sale as I have now purchased the item elsewhere
October 15, 2025
Unprompted review
Reply from iCharger®
Hi Lisa,
Thank you for sharing your feedback.
We’re very sorry for the confusion surrounding your order. The product you selected became temporarily out of stock, and because we could not guarantee a reliable delivery time, we issued a full refund and automatically sent you a cancellation confirmation email at that moment.
We understand that you expected us to still ship the product without the UK adapter, and we agree that the communication here should have been clearer — that’s on us. We’re improving our process to avoid this happening again.
We’re glad to hear you were able to purchase the product elsewhere, and we truly appreciate that you considered iCharger in the first place.
If you ever decide to return in the future, we’ll be happy to help and make sure the experience goes smoothly.
Kind regards,
iCharger Support Team
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Verified
Service client horrible
Déjà plus d' 1 mois pour essayer de retourner et échanger mon article. Plus aucune réponse du service client, ni par tchat, ni par mail. Service client horrible
Your reply does not reflect the reality, after more than 1 month without reply i opened a case with PayPal !!!
August 22, 2025
Reply from iCharger®
Dear Anthony,
We understand your frustration, but your statement does not reflect the full situation. Your order was successfully delivered, and afterward, you opened a PayPal chargeback for the same order.
Unfortunately, once a chargeback is filed, we are unable to provide any further support or exchanges.
iCharger Support Team
Buying the hybrid pro charger was a…
Buying the hybrid pro charger was a relatively smooth experience. But trying to reach anyone on the so called "live chat" has been a nightmare!! as of yesterday morning i'm still waiting for a reply to my messages!! absolutely awful customer service.
July 14, 2025
Unprompted review
Verified
I have not received my product yet
I have not received my product yet. It's been almost 10 days. I sent mail to iCharger but I got no reply. I have already paid and they were supposed to deliver in 2 days but it's been like 10 days. And now you sending this mail for review.
July 4, 2025
Reply from iCharger®
Hi Hitesh,
Thank you for taking the time to share your experience — we completely understand your frustration and we’re here to help.
Please note that our standard delivery timeframe of 24–48 hours applies to orders within the Netherlands and Belgium. Since your order is being delivered to Austria, international shipping times may vary and take a bit longer.
Your order was shipped via PostNL, and your tracking information was sent to your email. It is currently in transit and should arrive with you shortly.
We’re also sorry if you didn’t receive a response to your earlier email — our support team is reviewing this to ensure no messages were missed.
Thanks again for your patience and understanding.
Team iCharger
Verified
iCharger Samsung pro 3 in 1 wireless charger
Only had the iCharger Samsung pro 3 in 1 wireless charger about a week or less but sofar working great,
May 30, 2025
Reply from iCharger®
Hi Scott,
Thank you for your feedback!
Awesome to hear your Samsungs Pro is working great so far — exactly what we like to hear. Enjoy your iCharger!
Best regards,
iCharger
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Verified
Top service!
May 12, 2025
Reply from iCharger®
Beste Nick,
Bedankt voor je positieve review!
We zijn blij om te horen dat je tevreden bent met onze service. Als we je in de toekomst ergens mee kunnen helpen, staan we uiteraard voor je klaar.
Met vriendelijke groet,
iCharger
I brought this into the office and now…
I brought this into the office and now everyone wants one.. haha It looks sleek on my desk and it works without any fiddling. One of the best tech purchases I’ve made this year!
May 9, 2025
Unprompted review
Reply from iCharger®
Hi Rick,
That absolutely made our day!
We’re so glad to hear the iCharger is turning heads at the office — clean, sleek, and effortless, just how we designed it.
Thanks for the kind words and for spreading the iCharger vibe. Let us know if we can help with the next round of chargers for your team.
iCharger
Top service!
Had a small issue with my order but the team handled it immediately. Super fast response and a solution within the same day! Really appreciate such customer service. Highly recommended!
March 1, 2025
Unprompted review
Reply from iCharger®
Hi Roman,
Really appreciate your kind words! We’re all about making sure our customers get the best experience, so it’s great to hear that our team could sort things out for you right away. Thanks for your trust and recommendation—it means a lot!
Looking forward to having you back anytime.
Best,
iCharger
Reliable and trustworthy
I’ve bought several chargers from iCharger and they’ve all been top quality. Had an issue once but customer service responded quickly and resolved it without hassle. Highly recommend!
February 17, 2025
Unprompted review
Reply from iCharger®
Hi Ramon,
Thank you for your trust and for being a valued customer! We’re happy to hear that you’ve had a great experience with our chargers and that our customer service could assist you quickly when needed.
We truly appreciate your recommendation and look forward to serving you again in the future!
Best regards,
iCharger Team
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Verified
icharger hybrid pro
I bought an icharger hybrid pro. First time I got a foutive charger, but the contact person at the customer service arrange for me a new one plus an extra case for free. The whole process was fast, swift and during the process I was well informed about what and how will happening. I am satisfied with my product and with the customer service too. I highly recommend this company.
January 30, 2025
Reply from iCharger®
Dear Janos,
Thank you for taking the time to share your experience! We truly appreciate your kind words and are glad to hear that our customer service could provide a swift and smooth resolution for you. Your satisfaction is our top priority, and it’s great to know that both the product and the support met your expectations.
We’re grateful for your recommendation and your trust in iCharger. If you ever need any assistance in the future, we’re always here to help!
Best regards,
The iCharger Team
Verified
Missing items from order
Missing items from order. Reported to customer service but no one is responding!
January 6, 2025
Reply from iCharger®
We're Here to Help – Let’s Resolve Your Order Issue
Dear Cathy,
Thank you for taking the time to leave us a review. We’re truly sorry to see your 1-star rating and hear about your disappointing experience. This is absolutely not the level of service we aim to provide at iCharger.
After checking our system, we couldn’t find any previous contact from you regarding this issue. Please reach out to us via our live chat on our website, and our team will assist you immediately to resolve the problem with your missing items.
We sincerely apologize for the inconvenience and are committed to making this right.
Wishing you all the best, and we look forward to resolving this for you as soon as possible!
Best regards,
iCharger Support Team
Excellent customer support
Excellent customer support
The team was incredibly helpful and responsive. I had a issue with my charger and they resolved it quickly keeping me updated throughout the process! Excellent service!
November 25, 2024
Unprompted review
Reply from iCharger®
Thank you for your wonderful feedback! 😊
We’re so glad to hear that our customer support team was able to assist you quickly and keep you updated throughout the process. Providing helpful and responsive service is always our top priority, and it’s fantastic to know that we met your expectations.
If you ever need further assistance or have any questions, don’t hesitate to reach out. We’re always here to help!
Best regards,
The iCharger Customer Service Team
Excellent experience from ordering to…
Excellent experience from ordering to delivery the charger works great and I appreciate the quick response!
November 5, 2024
Unprompted review
Reply from iCharger®
Thank you for your fantastic feedback, Ralf!
We’re thrilled to hear that you had an excellent experience from start to finish and that your charger is working perfectly. Providing quick responses and top-quality products is always our goal.
If there’s anything else we can assist you with, don’t hesitate to reach out. Enjoy your iCharger!
Best regards,
The iCharger Customer Service Team
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Verified
I purchased the Ultra Slim charger and…
I purchased the Ultra Slim charger and a MagSafe cover as a birthday gift, both items were delivered the next day and I couldn't be happier. High quality products and excellent service. I even received an extra gift, very much appreciated! Highly recommended
October 28, 2024
Reply from iCharger®
Dear Tommaso,
Thank you for your wonderful feedback!
We’re truly delighted to hear that our iCharger Ultra Slim and MagSafe cover made for the perfect birthday gift, arriving just on time and exceeding your expectations. We’re thrilled that the quality, service, and the little extra gift all came together to enhance your experience with us.
It’s feedback like yours that inspires us to go above and beyond, and we’re incredibly grateful for your kind words and recommendation. Should you need any assistance or have more tech needs in the future, don’t hesitate to reach out. We’re always here and excited to help!
Warmest regards,
The iCharger Team
Verified
Reply from iCharger®
Hartelijk dank voor uw positieve review, Stan!
We zijn blij dat we u direct konden helpen en dat alles naar tevredenheid is opgelost.
Als er in de toekomst nog iets is waar we u mee kunnen helpen, laat het ons gerust weten.
We staan altijd voor u klaar!
Geniet van uw iCharger en nogmaals bedankt voor uw vertrouwen!
Met vriendelijke groet,
iCharger Klantenserviceteam
Great service from iCharger Customer…
Great service from iCharger Customer support. I forgot to put my home address number in the order. Customer support contacted me the same day and asked for the correct number. They processed this immediately in the order which ensured it was still delivered very fast.
And the charger itself…. Very happy with it. Very good quality.
October 16, 2024
Unprompted review
Reply from iCharger®
Dear Eric,
Thank you for taking the time to share your experience with us! We're so glad we could assist you in updating your address quickly, ensuring that your iCharger was delivered without any delay. 😊
It's wonderful to hear that you're happy with the charger and that it's meeting your expectations in terms of quality. We always strive for the best in both our products and customer service, so your feedback means a lot to us!
If you need anything else in the future, feel free to reach out!
We’re always here to help!
Best regards,
The iCharger Team
Another great iCharger experience
I got the new iCharger Ultra Slim Qi2, and it’s fantastic! Beautiful design and charges everything perfectly. As always, quick delivery and amazing customer service! Thanks guys for everything and keep it up 👍
October 16, 2024
Unprompted review
Reply from iCharger®
Dear Martijn,
Thank you so much for your kind words and for sharing your experience with the iCharger Ultra Slim Qi2! We're thrilled to hear that you love the design and that it's charging all your devices perfectly. 😊
It's always our goal to provide quick delivery and excellent service, so it's fantastic to know that we hit the mark again. We truly appreciate your continued support!
If you ever need anything else, don’t hesitate to reach out. We're always here to help.
Best regards,
The iCharger Team
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I’m obsessed with my new iCharger Ultra…
I’m obsessed with my new iCharger Ultra Slim! It charges my devices in no time, and it’s super sleek. I’ve always been happy with their products and service!
September 30, 2024
Unprompted review
Reply from iCharger®
Dear Heni,
Thank you so much for your wonderful review! We’re thrilled to hear that you’re loving your new iCharger Ultra Slim. It's great to know that the fast charging and sleek design are meeting your expectations. Your continued trust in our products and service means the world to us!
If you ever need any further assistance, we’re always here to help.
Wishing you many more fast and stylish charging experiences!
Best regards,
iCharger Customer Service Team
Using their chargers now for 2 years…
Using their chargers now for 2 years without any issues. Im very satisfied with the quality and the design!
September 17, 2024
Unprompted review
Reply from iCharger®
Beste Ed,
Hartelijk dank voor uw geweldige review! We zijn ontzettend blij om te horen dat u al twee jaar zonder problemen gebruikmaakt van onze opladers en tevreden bent met de kwaliteit en het ontwerp.
Uw feedback betekent veel voor ons, en we hopen dat u nog lang plezier heeft van uw iCharger-producten!
Als u ooit nog vragen heeft, staan we natuurlijk altijd voor u klaar.
Met vriendelijke groet,
iCharger Klantenserviceteam
The service is excellent friendly…
The service is excellent friendly communication fast delivery and the products working perfectly ✌️
September 16, 2024
Unprompted review
Reply from iCharger®
Dear Mario,
Thank you so much for your fantastic review! We're thrilled to hear that you're happy with our service, fast delivery, and that the products are working perfectly.
Your satisfaction is our priority, and we truly appreciate your kind words. If you ever need assistance or have any questions, feel free to reach out—we're always here to help!
Wishing you a wonderful day!
Kind regards,
iCharger Customer Service Team
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