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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's services, highlighting the exceptional support they receive. People appreciate the rapid response times and the knowledgeable, friendly assistance provided by the support team. Many reviewers emphasize the ease of website migration and the professional, dedicated client service. Consumers also value the company's website and its user-friendly interface. They report that the company's services are reliable and affordable, making it a top choice for hosting needs. The support team's ability to provide tailored solutions and go the extra mile to assist with technical issues is a recurring theme in the reviews.

Based on these reviews

Rated 5 out of 5 stars
Invited

I've used ICDSoft for several years now and have been very happy with them. The system works smoothly and relaibly, it is very good value and the online help is excellent, with replies to support quer... See more

Rated 5 out of 5 stars
Invited

Absolutely impeccable support. I'm a client of ICDSoft for probably more than 20 years and their support hasn't been anything less than stellar - a solution for all your hosting problems in mere minut... See more

Rated 5 out of 5 stars
Invited

Since 2001, I have had only great experiences with my own websites and many of my clients' websites too. I don't need to contact support often, but am so happy at how they are always friendly, attent... See more

Rated 5 out of 5 stars
Invited

SureSupport ALWAYS provide the correct solution for any type of situation or problem that may arise with a website. It doesn't matter if it is a very small problem or a big and complicated problem,... See more

Rated 5 out of 5 stars
Invited

Using them for well over a decade and they've remained the total package for webhosting. Great comprehensive service, easy to use, no bulky or maze-like backend, no over-charging for basic hosting nee... See more

Rated 5 out of 5 stars

Yet again, I barely have time to walk away from the computer to get a drink and there's an answer to my question. SureSupport from ICDSoft is the best customer service I have encountered in 65 years... See more

Rated 5 out of 5 stars
Invited

I have been using ICDSoft for over 15 years, and I cannot say enough about how great the experience has been. They are by far the most reliable service I have ever used when it comes to support respon... See more

Rated 5 out of 5 stars
Invited

The BEST for your web hosting needs. Technical support is almost an instant response (in seconds, not hours, days, weeks, never as some providers). If you want a professional provider this is the... See more

Rated 5 out of 5 stars
Invited

I have never known a support team be so responsive. Tickets are taken in seconds and answered in minutes. I worked in IT for 30+ years and it is obvious from the answers the support team give they ar... See more

Rated 5 out of 5 stars
Invited

I have been using ICDSOFT since at least 2010 maybe further back. I have never waited more than 30 minutes for answer and they are always successful in helping me. Outstanding, one of the major reason... See more

Rated 5 out of 5 stars

Customeer support is one of the defining assets that any comany can truly "own". In this, ICDSoft excells. I've farely needed to wait ore than a few minutes before any support ticket is taken by som... See more

Rated 5 out of 5 stars

I have been with these guys for over 20 years using various services. I have never before experienced the UNMATCHED support ICDSoft provides. In this entire 20 years, I have always recieved nearly rea... See more

Rated 5 out of 5 stars

Hands down best hosting service I've been using ICDSoft for nearly two decades - amazing experience all the way through. Service - amazing. Quick and thorough responses to any support queri... See more

Rated 5 out of 5 stars

I've had my business website with this company since 2012 and they are an EXCELLENT company. Anytime I've had to contact customer service, they respond within minutes. I am totally not tec savvy at al... See more

Rated 5 out of 5 stars
Invited

I've been using ICD Soft since 2002. I am a reseller and I can say that they have the absolute best customer support I have ever had. Fast, reliable, great people who always help out. I can't recommen... See more

Rated 5 out of 5 stars

We've been using ICDSoft since we started. What distingues them from our other providers is their incredibly fast and competent 24/7 user support. We also moved services to their European servers... See more

Rated 5 out of 5 stars
Invited

Great hosting service and tools. Support is beyond belief--questions get cleared in literally minutes. Huge fan here.

Rated 5 out of 5 stars
Redirected

Our website was hacked. I don't have advance experience with WordPress except building pages so trying to get the website up and running was overwhelming. So today around 2:10PM I contacted ICDSoft ov... See more

Rated 5 out of 5 stars

I own a computer repair facility. Fixing computers does NOT mean we know everything about programming and the inner workings of domain providers. As such, my email box was full and I couldn't figu... See more

Rated 5 out of 5 stars

I have been with ICDSoft for 22 years (since 2002). What I can say - their service is AMAZING. The customer support has never let me down. They are always very responsive, and providing custom answe... See more

Rated 5 out of 5 stars
Invited

SureSupport at icdSoft ISP is the best support service! They respond quickly to queries in very clear and helpful language. I have always been very satisfied with their response.

Rated 5 out of 5 stars

Best webhost on the planet bar none. I've been running websites for over 20 years. Best value, very responsive tech support. A control panel that permits a very hands on approach. I'll never use anoth... See more

Rated 5 out of 5 stars

I've used ICDsoft for many years now - since 2011, I think - hosting lots of my own websites and also my clients' sites. I'm a marketing consultant/copywriter, not a techie, so I really appreciate the... See more

Rated 5 out of 5 stars

I've been a customer of ICDsoft since 2012 when I first launched my website. While I'm generally capable, web tech is not something I ever achieved comfort with. But the support service at ICD, known... See more

Rated 5 out of 5 stars
Invited

Simply the best hosting company on the planet. There are few comparisons. I have been using ICDSoft for many years and continue to be impressed by the quality of their service.

Rated 5 out of 5 stars

I've been using ICDSoft for nearly 20 years and have multiple websites hosted with them. I cannot emphasize how good their support is, should you need it. There is no option to talk to them on the pho... See more

Rated 5 out of 5 stars

I've been with these guys since 2006 or so, and in that time I have had 24 "issues" which have mostly been questions. I wish I could post an image of the response log - *average* response time and re... See more

Rated 5 out of 5 stars

I have been utilising ICDSoft's services for many years hosting multiple domains and can attest to their rock solid services, exceptional pricing, and above all a support centre that takes minutes to... See more

Rated 5 out of 5 stars

Extremely reliable and affordable hosting provider. We have been with ICDSoft for over a decade now and have no regrets. I jumped at the chance to review them when I saw they were on Trustpilot. Their... See more

Rated 5 out of 5 stars

Migration of a web site from another hosting provider couldn't be more easier, pleasant, professional and clients dedicated! I totally admire their technical support! Perfect services - fast, competen... See more

Rated 5 out of 5 stars
Invited

Probably the best support worldwide! Very human and very helpful! ICDSoft is not only a hosting or a business is a loyal support and partner which I trust for more than 15 years and without doubt the... See more

Rated 5 out of 5 stars
Invited

I have used the ICDSoft support team for years and they consistently provide speedy and very helpful responses.

Rated 5 out of 5 stars
Invited

I have not had any problems with the service provider. Everything is done quickly and with an easy-to-use interface.

Rated 5 out of 5 stars
Invited

ICDSoft support is the best in the business. Get a correct answer to and issue in minutes - and that was before AI.

Rated 5 out of 5 stars
Invited

ICDsoft is one of the few hosting companies that continues to provide excellent uptime and virtually the best support there is. This has continued over the years and it is a foundational core principl... See more

Rated 5 out of 5 stars
Invited

This is the best tech support I have seen, and I am a software engineer with 30 years experience. Awesome job!

Rated 5 out of 5 stars
Invited

The support team is always timely with responses, willing to help and clear in their explanations!

Rated 5 out of 5 stars

From near-instant service to wonderfully knowledgeable and courteous people, I've now been using ICDsoft for over two decades and never once been disappointed. Seriously, that's no exaggeration. I jus... See more

Rated 5 out of 5 stars

Beyond stellar service Every single support rep I've worked with has been amazing and thorough, walking me thru each issue step by step with patience and care. This is by far the most complete and... See more

Rated 5 out of 5 stars

I have been using ICDSoft for many years and have only had a few problems over those years, never a problem with the web hosting itself but my understanding of various things. These problems were ans... See more

Rated 5 out of 5 stars

The support is incredible! Through the years, I have had to submit support tickets. EVERY time they are answered in less than two minutes, and EVERY time their guidance solves my issue.

Rated 5 out of 5 stars

The support team knocked my socks off. The moment they received my query for help, I was notified that they were on it. In short order, they asked the pertinent questions to hone in on my problems and... See more

Rated 5 out of 5 stars
Verified

ICDSoft has been my hosting provider for over a decade now and, aside from providing the hosting services I need, the main thing for me is their amazing support. I always receive a reply withi... See more

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Company details

  1. #1 of 65 best companies in Web Hosting Company
  2. #10 of 247 best companies in Business to Business Service
  3. #1 of 25 best companies in DNS Provider
  4. #1 of 44 best companies in e-Commerce Solution Provider
  5. #1 of 24 best companies in Email Service Provider

About ICDSoft

Written by the company

We started all the way back in 2001 with the sole purpose of delivering exceptional services to our clients. No matter if you are just starting your online presence, or you are an experienced web veteran, we are here for you. Our clients are our biggest asset, so we take great care of them. To provide you with an exceptional service, we employ the best professionals, use the latest hardware, and all core systems are under our control. This gives us unmatched flexibility to cater to the specific needs of our clients. This is what makes ICDSoft a unique web hosting company, and we believe it is the best way to guarantee service quality and client satisfaction.

We manage our own servers at three data centers around the globe, and we help clients from over 140 countries with their online success.

Why ICDSoft?

Boost your website speed and elevate your confidence with our unique hosting environment, designed for optimal performance, security, and stability. Count on our team of highly experienced and motivated experts to always quickly assist you with any questions you may have. Look no further for a highly dependable and reliable partner for your hosting experience.

With each hosting account you get:

  • Extremely fast and secure hosting environment
  • 24/7 expert support by seasoned professionals
  • 100-day money-back guarantee
  • Increasing discounts for new orders AND renewals
  • Free professional email service
  • Free daily backups
  • Free SSL certificates
  • Free in-house control panel software
  • Free site migration from another host
  • Free social media backup service

Services

Web Hosting

Take advantage of our extremely fast and secure hosting environment to ensure your website's success.

WordPress Hosting

Experts agree that ICDSoft is a top-tier WordPress host thanks to our WordPress-tailored performance and in-house developed WordPress management tools.

Website Builder

Build your dream website without any web development knowledge.

Try ICDSoft risk-free with a 100-day money-back guarantee.


Contact info

5.0

Excellent

TrustScore 5 out of 5

640 reviews

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Rated 5 out of 5 stars
Invited

It doesn't matter what time of the day…

It doesn't matter what time of the day or night, when I contact ICDSoft Support they respond immediately. Their 5-Star+ support and service is incredible and the reason I stay with ICDSoft and recommend them to others.

October 13, 2025
Rated 5 out of 5 stars

ICDSoft

ICDSoft — 5 stars! The best support for many years. The entire team and technicians are to be congratulated. I always recommend your professionalism. Thank you very much!

October 11, 2025
Unprompted review
Rated 5 out of 5 stars
Invited

I've used ICDSoft for several years now…

I've used ICDSoft for several years now and have been very happy with them. The system works smoothly and relaibly, it is very good value and the online help is excellent, with replies to support queries normally appearing in less than an hour

October 3, 2025
Rated 5 out of 5 stars
Invited

SureSupport ALWAYS provide the correct solution

SureSupport ALWAYS provide the correct solution for any type of situation or problem that may arise with a website. It doesn't matter if it is a very small problem or a big and complicated problem, they get to the root of it, and fix it!

Thank you SureSupport for an incredible fast and reliable service.

September 27, 2025
Rated 5 out of 5 stars
Invited

The Best Web Host, hands down!

I've been using ICD Soft since 2002. I am a reseller and I can say that they have the absolute best customer support I have ever had. Fast, reliable, great people who always help out. I can't recommend them enough.

September 18, 2025

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