Iain Lohan Ltd | Carpet Upholstery Cleaning Reviews 27

TrustScore 4.5 out of 5

4.7

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

See what reviewers are saying

Rated 5 out of 5 stars

Iain arrived on time, he was very friendly and professional. He cleaned our lounge carpet and extracted a LOT of dirt!!! Our home is an 'ex Showhouse' so a lot of feet had walked on the carpet.....b... See more

Rated 5 out of 5 stars

Fab job cleaning our two leather chairs that were covered in stains from our 3 very young children! Chairs are now immaculate, he even cleaned a patch of carpet with food stains on for free and he let... See more

Company replied

Rated 5 out of 5 stars

Iain has done 3 lots of work for me up to now & I will continue to do business with him for the reasons outlined below:- ✓He is punctual, courteous & trustworthy; ✓He knows the job well & his wo... See more

Company replied

Rated 5 out of 5 stars

Stairs and landing, trwo bedrooms and two wool rugs cleaned by Iain. 1. An excellent professional experience. 2. Excellent communication. 3. Arrived at the agreed time. 4. The work carrie... See more

We perform checks on reviews


Company details

  1. Carpet Cleaning Service

Written by the company

Our Professional Carpet Cleaning and Upholstery Cleaning Services We are dedicated to providing outstanding service at a fair price and unmatched customer service, and we want each and every one of our customers to be completely satisfied with the experience. See below for more information on our selection of expert carpet cleaning, commercial carpet cleaning, leather cleaning, and upholstery cleaning services. We are proud of our work and our 5-star reputation. Check out our 5-star reviews on Google that will give you peace of mind you are dealing with a reputable company. To give you more peace of mind we have been vetted by Google and have the pretigous "Google Guaranteed Badge" which means if your enquiry comes through the Google Local Services ads ( Green badge with a tick ) Google will Guarantee or work. We are so confident that you will be happy with the work that we offer a 100% money-back guarantee to all our customers.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star


Rated 5 out of 5 stars

Prompt and Professional

Iain arrived on time, he was very friendly and professional. He cleaned our lounge carpet and extracted a LOT of dirt!!!
Our home is an 'ex Showhouse' so a lot of feet had walked on the carpet.....because of this, I cant say it looks brand new but it is soooo much better than it was. Fresh, clean and smells nice.
Iain did a great job and I wouldn't hesitate to recommend him 😊

October 3, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fantastic service

Great guy, very professional and brought a huge, incredibly dirty, rug back to life after cat had used it as a toilet. Quick, efficient, great value for money. Can't recommend highly enough. Will definitely be using Iain again!

November 6, 2024
Unprompted review
Rated 5 out of 5 stars

Professional and a job very well done.

Stairs and landing, trwo bedrooms and two wool rugs cleaned by Iain.
1. An excellent professional experience.
2. Excellent communication.
3. Arrived at the agreed time.
4. The work carried out was far superior to
previous people we have used.
All in all a very happy customer.
Last but not least at a fair and honest price.

September 20, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Amazing service

Amazing service! Iain did a great job cleaning my sofa and chair! He was friendly and professional and very respectful of the property. I will absolutely use him again and recommend him in a heartbeat to anyone else!

Thank you very much ☺️

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

Iain cleaned my elderly mother's settee…

Iain cleaned my elderly mother's settee and 2 chairs. His work is excellent and he was lovely with my mum - her flat is quite small so not a lot of space to work in. Well pleased - thanks Iain.

May 7, 2024
Unprompted review
Iain Lohan Ltd | Carpet Upholstery Cleaning logo

Reply from Iain Lohan Ltd | Carpet Upholstery Cleaning

Thanks Jennifer, it was an absolute pleasure meeting you both 😊

Rated 5 out of 5 stars

Thanks Iain!

Iain responded promptly, The quality of work was good, he was efficient and polite and the price was good too.
We were well satified with the service. Thanks Iain!

May 1, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Our carpet was awful because of renovating the dog and kids. By far the best value after quotes I'd had. Iain arrived on time and finished the job quickly and efficiently. The smell is so refreshing and the carpet is like brand new. Highly highly recommend - you won’t find better or cheaper in the area and someone who is so nice and polite. Thanks again . Will definitely be calling again. Below grubby marked pics and after pics .

September 28, 2023
Unprompted review
Rated 5 out of 5 stars

Professional, friendly, effective carpet cleaner

Iain fit me in last minute after another cleaner let me down. I warned him that it was a big job but it was no problem for him. He has all the best carpet cleaning kit and did a fantastic job on my cream shag carpet. Looks so much fresher and smells great. He was professional and really friendly - my dog loved him. He works efficiently and the price was reasonable. Would recommend and use again. Book him quick though - he's a man in demand!

September 7, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent carpet cleaning

Iain did a really thorough job throughout and our carpets were much cleaner and smelt better too.
Iain is friendly, trustworthy, reliable, proactive and efficient and charges a fair price.
I highly recommend him for all your carpet and upholstery cleaning.

July 31, 2023
Unprompted review
Rated 5 out of 5 stars

Carpet and Upholstery Cleaning at its best.....Iain has done 3 lots of work for me.....…

Iain has done 3 lots of work for me up to now & I will continue to do business with him for the reasons outlined below:-
✓He is punctual, courteous & trustworthy;
✓He knows the job well & his work is to a very high standard, which, in turn, produces excellent results;
✓He surveys the job first & is honest about realistic expectations;
✓You get good value for your money;
✓He does not 'cut corners' & has done a great job with my carpeting, upholstery & handmade rugs;
✓He gives clear explanation in regard to drying times after work is completed.

July 26, 2023
Unprompted review
Iain Lohan Ltd | Carpet Upholstery Cleaning logo

Reply from Iain Lohan Ltd | Carpet Upholstery Cleaning

Hi Jennifer,
Thank you for the awesome review, it’s a pleasure working for you, you make a mean coffee too 👍🏻👍🏻

Rated 5 out of 5 stars

Great company

Great company, got my sofa, rug and carpet cleaner than I imagined. Friendly, reliable service, would use again and recommend to others.

July 25, 2023
Unprompted review
Iain Lohan Ltd | Carpet Upholstery Cleaning logo

Reply from Iain Lohan Ltd | Carpet Upholstery Cleaning

Thanks for the review Lisa 👍🏻👍🏻

Rated 5 out of 5 stars

Highly recommended

Fab job cleaning our two leather chairs that were covered in stains from our 3 very young children! Chairs are now immaculate, he even cleaned a patch of carpet with food stains on for free and he let himself in and out as requested whilst we weren't at home with no issues so very trustworthy too. Great job, highly recommend

July 25, 2023
Unprompted review
Iain Lohan Ltd | Carpet Upholstery Cleaning logo

Reply from Iain Lohan Ltd | Carpet Upholstery Cleaning

Thanks Kirsty for your feedback, very appreciated 🙂

Advertisement
Rated 5 out of 5 stars

sofas and carpets

Came to do our sofas and carpets, was very professional and would definitely recommend using his great services 👍

July 13, 2023
Unprompted review
Iain Lohan Ltd | Carpet Upholstery Cleaning logo

Reply from Iain Lohan Ltd | Carpet Upholstery Cleaning

Cheers Kylle

Rated 5 out of 5 stars

Excellent job at a fair price

Iain recently cleaned our 7 year old leather suite which I have cleaned since we bought it. Iain came and cleaned it and the transformation was unbelievable. It looks like a new suite Iain was very polite and personable. We are going to book him to clean three carpets after the summer. Thanks Iain

July 11, 2023
Unprompted review
Iain Lohan Ltd | Carpet Upholstery Cleaning logo

Reply from Iain Lohan Ltd | Carpet Upholstery Cleaning

Thanks for the crackin review Tony.

Rated 5 out of 5 stars

Sofa cleaning

Had Iain back to freshen up my 2 sofas as I was so happy with how my carpets looked. Sofas look practically brand new again! As always, Iain was very friendly and professional throughout and did the job at a very fair price.

July 8, 2023
Unprompted review
Iain Lohan Ltd | Carpet Upholstery Cleaning logo

Reply from Iain Lohan Ltd | Carpet Upholstery Cleaning

Thanks for the review Emma, it’s always a pleasure working for you 🙂

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look