Herb Approach Reviews 1,601

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's product selection, noting the high quality and affordable prices. Consumers also appreciate the frequent flash sales and the overall value offered. The ordering process is described as easy, with a convenient payment option. People highlight the fast delivery service, with many reporting orders arriving within a couple of days. The packaging is consistently mentioned as discreet and well-done. The customer support receives positive feedback, with reviewers noting prompt and helpful assistance in resolving any issues. Overall, consumers express high satisfaction with the company's products, service, and value.

Based on these reviews

Rated 5 out of 5 stars

Firstly, getting an email addressing the Canada Post disruption and HA’s quick call to action was great! It allowed me to hop on and check out some deals. Ended up with an order. I don’t know if using... See more

Rated 5 out of 5 stars

I've been around awhile & Herb Approach is my go~to. They have amazing flash deals & über competitive prices. Their products, especially their Sugar Jack's gummies, are spectaculicious! So... I "über... See more

Rated 5 out of 5 stars

I've been a customer of Herb Approach for many years. Fantastic selection, of a wide variety of products. Everything is exactly as described on their website. No surprises. Delivery is quick, accu... See more

Rated 5 out of 5 stars

Ordered during the postal strike. With HA switching to Purolator, I was blown away to receive my order less than 24 hours later coming from BC to Ontario. Product amazing as always (got Pineapple C... See more

Rated 3 out of 5 stars

My parcel sat in the depot here in town for 4 days and then was delayed an extra day because the driver didn’t think they needed to deliver the parcel…typical of purolator to simply deliver the notice... See more

Rated 5 out of 5 stars

I always receive absolute fire products. Only once have I ever been disappointed with the products & Herb Approach took care of the problem in a very professional manner! I've been dealing with Herb... See more

Rated 5 out of 5 stars

Quality products, fast delivery. I've been ordering from them for several years and I've never had any issues. Competitive prices. Large variety of products.

Rated 5 out of 5 stars

I have tried many online dispensaries but find that Herb Approach has a great selection of quality products at affordable prices. They also have daily flash sales if your on a budget like most as thes... See more

Rated 5 out of 5 stars

I will always order from Herb Approach. Their products are excellent - good value and discreetly packaged - and the service is above and beyond. I often receive my items within a day or two of orde... See more

Rated 5 out of 5 stars

At HA the products are reasonably priced and the quality of the products are excellent. During the last Canada post strike HA came through with customer support. Definitely my g to shop for cannabis p... See more

Rated 5 out of 5 stars

Ordering was easy. Payment process was easy also and like the etransfer option. Our order arrived quick and exactly as ordered. What products we have tried so far meet our expectations. We'll leav... See more

Rated 5 out of 5 stars

My first order with Herb Approach was fantastic! They gave me 25$ off my first order, which arrived in 2 days! I also received a free 1gr vape cartridge! My whole experience was great and so is the p... See more

Rated 4 out of 5 stars

I have been a customer for around 5 yrs. For some reason l don't find it as strong anymore. I read what the description is but l don't find it matches up with what l buy. What l like is fast deliv... See more

Rated 5 out of 5 stars

I ve been dealing with herb approach for 6 years and I m still shopping there . Lots of selections but I wish they restocked more often

Rated 5 out of 5 stars

Great quality, fresh, and decent prices regularly. When the postal strike hit the same day I ordered they immediately switched to purolator and I had my product in a few days.

Rated 5 out of 5 stars

Always a great quality selection of products with great deals daily. Been buying here for years with no problems. Customer service is beyond top notch!

Rated 3 out of 5 stars

I have high hopes for my Pineapple Express when ever it arrives. Got shipped the day before they announced the strike. Oh well, everything else was amazing and I am sure the customer service is amazin... See more

Rated 5 out of 5 stars

I had an issue with paiement on the website and had sent my e transfer and had selected bit coins by mistake. It was resolved the next day even tho itbwas sunday

Rated 5 out of 5 stars

I’m impressed with your variety and service your support team and staff were quick to respond to any question or problems that arouse Like i said before very impressed

Rated 5 out of 5 stars

This company is amazing. Never had any issues ordering but the one time I had made a mistake on my order for payment and I missed a sale they fixed the issue quickly and honoured the sale price anyway... See more

Rated 3 out of 5 stars

cant say anything about the product.havent received it yet.twice this year canada post is on strike,think they are needed but at the cost it is to maintain it now.should see how much different in anot... See more

Rated 4 out of 5 stars

I love many things about my recent purchases. The price and value are amazing, the delivery was relatively quick. I only have one complaint and it seems frivolous because the deals I’m getting are... See more

Rated 5 out of 5 stars

Excellent products all around! I always recommend Her Approach to all my friends. My orders always show up within a couple days of ordering. Great job Herb Approach!

Rated 5 out of 5 stars

Great service as always, I tried something different this order. Bubble hash that was well received, great taste and potency. Definitely worth the wait, 5-Stars!

Rated 5 out of 5 stars

I’ve been a customer for years and I’ve never had a bad experience. The orders always arrive correct and well packaged. The selection of product, good pricing and great customer service keeps me comin... See more

Rated 4 out of 5 stars

Fast delivery but have a bag dry because of a hole , first time and i hope last, usually everything is fine

Rated 5 out of 5 stars

HP is my fav, they have great sales, HUGE selection. Order always arrives quickly. Highly reccomend

Rated 5 out of 5 stars

Excellent quality products and service; I am always very pleased with my transactions with Herb Approach and have no complaints whatsoever. Love the wide variety and excellent quality.

Rated 5 out of 5 stars

It’s the best place online for variety and ease of ordering. I used to frequent three sites for my ordering but now its down to one

Rated 5 out of 5 stars

Good weed for the price and love the edible's and the and the shipping is better from puallater faster I find.

Rated 4 out of 5 stars

I had difficulty placing my order at first, but we're satisfied by the service and quality of the product.

Rated 5 out of 5 stars

This the best store to get weed. Always really good weed. Really good others weed products as well. Really good deals. Fast delivery. Free gifts once and while. I will always buy from Herb Approach.

Rated 5 out of 5 stars

The company is great to deal with and the product works well for me. Delivery is always quick.

Rated 3 out of 5 stars

Shipments arrive on time. The website is sometimes frustrating. Adding to cart, adjusting quantities and others.

Rated 5 out of 5 stars

Well a bit of a downer my order is at Canada Post in limbo but I did order Park Fire OG which I have had before and I'm certain that it great and I will say I messaged HA and told them what happened a... See more

Rated 5 out of 5 stars

Best bud around you won’t regret the jungle Mac or frost cream puff, all the bud is great I’ve tried over 10 different strains!!!

Rated 5 out of 5 stars

Really happy with my order — super fresh, smooth, and exactly what I was hoping for. Shipping was fast and everything came well packaged. You can tell it’s good quality right away. Will definitely be... See more

Rated 5 out of 5 stars

Great product, excellent choice, easy transaction, fast delivery and awesome pricing. My go to company!!!

Rated 5 out of 5 stars

Hi tried a couple of new strains and wow what a treat my build your own once turned out to be. One I had never tried was Northan Lights what an amazing find, from the deep pungent smell to the rolli... See more

Rated 5 out of 5 stars

Order and delivery is very quick. Customer service could be improved upon, it is sometime hard to reach anyone via email or phone if there is an issue. When they do though they are great and the iss... See more

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Company details

  1. Herbal Medicine Store

Written by the company

Buy Weed Online at Herb Approach. Best Online Dispensary in Canada for Mail Order Marijuana. Shop for Edibles, Concentrates, Sativa's, Indica's & Hybrids. Visit https://herbapproach.com today and shop at the largest online dispensary in Canada!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 52% of negative reviews

Typically takes over 1 month to reply


Rated 2 out of 5 stars

Love your product

Love your product. Love your colourful website. Your ordering process is a nightmare. 80% of the time my order is cancelled and funds are returned. This happens with my friends as well. Won’t be long before I switch companies if you don’t fix it.

October 22, 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed in their customer service

They do have excellent flash sales, and their products are decent.
My problem came with customer service. I had made a costly mistake on my order, and asked for some consideration, but didn'tget anywhere. I have been a customer for some time, and really thought that meant something.
I'll be a lot more careful choosing where I spend money in the future

October 20, 2025
Unprompted review

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