Canadianpremium Reviews 288

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's product quality, noting that it meets their expectations. Consumers are also very satisfied with the service provided, highlighting the responsiveness and helpfulness of the support team. The company is also very appreciated for the fast and reliable delivery service. People appreciate the competitive pricing and the overall value they receive. The ordering process is smooth and efficient, contributing to a positive overall experience. Many reviewers express their intention to continue using the company's services and recommend it to others.

Based on these reviews

Rated 4 out of 5 stars
Verified

I like the fast delivery but I would say having more of a available selection of cigars would be appreciated.but over all the girlfriend and I have been using you for around a year and we love it.tha... See more

Company replied

Rated 4 out of 5 stars
Verified

Was long delivery almost a full 7 day before was delivered but I can say hash was miss 0.8 out 112 scale was say almost 1g but for price it's very affordable prices as well for product was very deligh... See more

Rated 4 out of 5 stars
Verified

Thank you .. always fast to deliver with good quality,, I just hope you would give some coupon discount .. or promotion items with each order for a regular customers.

Company replied

Rated 5 out of 5 stars
Verified

A beautiful way to start your day 😁. Is to roll up a fatty with some of the new Space cadet wow mix a little with whatever you desire and sit back and blast off . I think it is for the most experienc... See more

Rated 5 out of 5 stars
Verified

Great prices and service thanks very much for getting my package sent to me with the postal strike going on. With out your service I would have to pay out rag just prices thanks for your help 🙏

Company replied

Rated 5 out of 5 stars
Verified

This is by far the best company I have ever dealt with, everything is honest, they go way out of there way to help you when needed, The product is exactly what they say it is... The world would be suc... See more

Rated 5 out of 5 stars
Verified

I have had nothing but positive experience with your company. In this specific instance there was a small oversight made on shipping but Jackson personally dealt with it and made it right in a way th... See more

Company replied

Rated 5 out of 5 stars
Verified

Great quality all proper buds was really impressed with how fast it came too for my first order I am very happy definitely ordering again

Rated 4 out of 5 stars
Verified

It the first time ordering from CanadianPremium and got my order quicker than I thought plus the quality is really good

Company replied

Rated 4 out of 5 stars
Verified

Excellent response after placing order. Product shipped quickly. Mushrooms weren’t as strong as I was used to back in the day so had to take more to get desired affect but overall good experience.

Company replied

Rated 5 out of 5 stars
Verified

Part of my last order was sent wrong but Premium stepped up and rectified situation quickly. That’s why I buy here regularly and tell anyone that will listen. Thanks Premium

Rated 5 out of 5 stars
Verified

Can't say enough good things about this company, hands down best product.. There main service rep Jackson is a real life Super Hero to deal with and is always beyond helpful.

Rated 5 out of 5 stars
Verified

My order had a mistake. Never have I gave a 5 star rating when a mistake was made with my order before. They came good on it generously and fast. They nailed the customer service by helping me so qu... See more

Rated 5 out of 5 stars
Verified

Got my products with a little extra which I enjoy a lot, strains are great prices are reasonable enough to get both bud and cigarettes

Rated 5 out of 5 stars
Verified

I’ve had multiple occasions where I order from different sites I lose out on my order. This time I got everything I wanted plus more I’m very happy with what I got

Company replied

Rated 5 out of 5 stars
Verified

Thanks very much 🙏 great pricing and product and usually fast service depending on post office service witch is not very good in Ontario Canada!!!

Rated 5 out of 5 stars
Verified

I still have not been disappointed by premium, definitely a life time customer. The product is top notch and I can enjoy the different flavours like the good ol days.

Rated 5 out of 5 stars
Verified

Just beautiful stuff and fantastic price definitely a 10 out of 10 can't wait till next month thanks very much 😄❤️

Rated 5 out of 5 stars
Verified

The Afghan Urkle flower I received was quite good. Always good selection at great pricing and quick delivery. Thanks again Premium!

Rated 5 out of 5 stars
Verified

Amazing product with even better delivery! Quick, easy, painless….. the only choice when ordering online!!!

Rated 5 out of 5 stars
Verified

Was a great experience from start till the end. Fast delivery and received everything that I ordered. More than likely will be ordering again.

Company replied

Rated 5 out of 5 stars
Verified

I am very happy with the service. You can always contact me by email and the guys respond very quickly to help! I have been a customer for 2 years and have never had any problems! The quality of the c... See more

Rated 3 out of 5 stars
Verified

There was a disappointing oz that I got in the last 3 that I bought. The 2 where great beautiful taste and count pricing is great. But the 3 one was over dry looked and tasted old . Put it in grinder... See more

Rated 4 out of 5 stars
Verified

Still great price, awesome sharp customer service. Canada Post, though moves slower than a glacier

Rated 5 out of 5 stars
Verified

Great customer service great price. I loved the taste and effects were 5 star! I'll definitely be back for more when I'm done with my first order. 😀.

Company replied

Rated 5 out of 5 stars
Verified

Hands down best customer service offered from any company out there... Always glad to support good people!

Rated 5 out of 5 stars
Verified

Very nice people was minor mistake was corrected gave a couple free samples very reasonable price not lot hove hash selection but they decent for the price it's cost great selection of tobacco product... See more

Rated 5 out of 5 stars
Verified

Fast service and a great product at a good price what more can you ask for And freebies for being a good customer

Rated 5 out of 5 stars
Verified

Shipping very fast after I made was only few hours and shipped. Communication with them is awesome got reply in minutes

Rated 5 out of 5 stars
Verified

Amazing product.. definitely will recommend to others.. fast n great service ty so much😊

Rated 5 out of 5 stars
Verified

My product is always shipped on time. I can always ask questions about availability and they will respond. Love this

Rated 5 out of 5 stars
Verified

I made my order and it only took a day to get to me. I have ordered several times before and it's been no more then five days. This was the fastest so far. Every impressed.

Rated 5 out of 5 stars
Verified

Order came quickly quality is great same as all the other multiple orders

Rated 5 out of 5 stars
Verified

Great selection of product and good price, quick discrete delivery. Thanks again Premium!

Company replied

Rated 5 out of 5 stars
Verified

High grade quality flowers!The price is honest and the delivery was fast.Happy with gifts each time.

Company replied

Rated 5 out of 5 stars
Verified

Good company great prices and fast delivery, quick communication when I had question of when my package was getting processed so I would recommend

Company replied

Rated 5 out of 5 stars
Verified

Very prompt with dealing with orders and very friendly customer service and support on helping and excellent prices

Rated 4 out of 5 stars

need more discount codes, promotions or incentives

Company replied

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Company details

  1. Cannabis store
  2. Tobacco Shop
  3. Tobacco Supplier

Written by the company

The Best & Cheapest Selection of Cigarettes and Cannabis in Canada. At Canadian Premium we have the best selection of cigarettes, cannabis and other cannabis related product. Free and discreet shipping anywhere within Canada. Your satisfaction is guaranteed. We spend our days seeking the best quality cannabis and tobacco products for our customers. We aren’t called premium for nothing! We provide fair market value pricing to our customers. If we get a deal – so do you! We treat you how we’d like to be treated – like family. We are here to give you the best shopping experience possible.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

288 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically replies within 1 month


Rated 1 out of 5 stars
Verified

il manque space cadets

j'ai pas tout reçu ma commande il manque space cadets many moons

I haven't received my entire order, Space Cadets Many Moons is missing.

October 7, 2025
Canadianpremium logo

Reply from Canadianpremium

Thanks for the review. As mentioned in email to you, the order was sent in two shipments. The second part of the shipment seems to be a day or two behind the rest. With the Canada Post strike some shipments unfortunately have been delayed. Canada Post is now back to regular shipping with revolving strike action so hopefully all will get back to normal soon.

Rated 2 out of 5 stars
Verified

I did not received my pen

September 23, 2025
Canadianpremium logo

Reply from Canadianpremium

Good morning Moses. Please send me an email at sales@canadianpremium.co. Let me know what pen you are missing and we will do our best to correct the issue.

Rated 4 out of 5 stars
Verified

It the first time ordering from…

It the first time ordering from CanadianPremium and got my order quicker than I thought plus the quality is really good

October 2, 2025
Canadianpremium logo

Reply from Canadianpremium

Thank you so much for the review! We truly appreciate the business and hope to be seeing you again :-)

Rated 2 out of 5 stars
Verified

Slow shipping

Slow shipping. Package still hasn't made it to me. Ordered september 30th and saying it will make it to me October 16th.

October 1, 2025
Canadianpremium logo

Reply from Canadianpremium

Thank you for the review Jesse and we are truly sorry for the extreme delay. This is caused by Pruolator and not us directly. We had a notice of 3-6 days for delivery and for some reason that is all changing. Please send me an email at sales@canadianpremium.co and I will see what I can do to help mitigate this in the future.

Rated 5 out of 5 stars
Verified

Great prices and service thanks very…

Great prices and service thanks very much for getting my package sent to me with the postal strike going on. With out your service I would have to pay out rag just prices thanks for your help 🙏

September 29, 2025
Canadianpremium logo

Reply from Canadianpremium

Thank you Greg! Always a pleasure :-)

Rated 2 out of 5 stars
Verified

Quality of the Menthols has gone down

Quality of the Menthols has gone down. Tobacco loosely packed in. The Reds are still great though

September 28, 2025
Canadianpremium logo

Reply from Canadianpremium

Thank you for the review Dave and I am very sorry to hear about the menthols. Please send me an email at sales@canadianpremium.co and I will send you some replacements from our new stock.

Rated 4 out of 5 stars
Verified

I like the fast delivery but I would…

I like the fast delivery but I would say having more of a available selection of cigars would be appreciated.but over all the girlfriend and I have been using you for around a year and we love it.thanks

September 28, 2025
Canadianpremium logo

Reply from Canadianpremium

Thank you Ben, as for the cigars, we are sourcing more variety and should have some in the next month or so.

Rated 4 out of 5 stars
Verified

legit site

got my stuff! real website is real xD

August 28, 2025
Canadianpremium logo

Reply from Canadianpremium

Thank you for the review!

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