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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Consumers highlight the platform's user-friendliness and how easy it is to set up and manage personalized products. People appreciate the time-saving automation it provides, particularly for customizing designs and processing orders. The seamless integration with platforms like Etsy and Amazon is also a significant advantage, making the entire process more efficient. Customers also praise the quality of the products and the customization options available. The support team is frequently mentioned for being responsive and helpful, with many users appreciating the tutorials and coaching sessions offered. Overall, reviewers consider this platform a game-changer for businesses looking to streamline their personalization process and improve customer satisfaction.

Based on these reviews

Rated 5 out of 5 stars

Complete game changer for my business and the reason for my success on Etsy. Hello Custom is so easy to use and a must have for personalization which is the key to success on Etsy! I have been able to... See more

Rated 5 out of 5 stars

Highly Recommend Hello Custom Super Easy to use. I am not techy and yet after watching just two of their Youtube tutorials, i had it cracked and created my first personalized listing for POD in Etsy.... See more

Rated 5 out of 5 stars

Before hello custom, customizing orders was such an issue making sure everything was processed correctly on my own. But this program has totally made my whole process simple, allowing me to spend time... See more

Company replied

Rated 5 out of 5 stars

Hello Custom has been a game changer for my personalized items. Creating the template was so easy - after watching a couple of the YouTube tutorials I was set up and ready to go in just a few minutes.... See more

Rated 5 out of 5 stars

HelloCustom is FANTASTIC. They always respond to my inquiries, and I have been with them for maybe 8 months and have had varied questions-- my point being they don't give automatic responses-- they pi... See more

Rated 5 out of 5 stars

I only started doing custom orders once I subscribed to HelloCustom. It makes it so much easier. Unfortunately, I've come across a few issues and I've found customer support to take longer than expect... See more

Rated 5 out of 5 stars

I have wanted to offer personalisation for ages, but I couldn't bring myself to have to manually create the artwork and upload it every time. Hello Custom takes all that pain away from me. I just ch... See more

Rated 5 out of 5 stars

HelloCustom.io has been a game-changer for my Etsy shop! The integration is seamless, and it saves me so much time managing orders and fulfillment. The setup was easy, and everything runs smoothly,... See more

Rated 5 out of 5 stars

HelloCustom is a lifesaver for anyone doing personalization with any kind of volume. I actually had stopped listing personalized items a few years ago because the time suck was just too much. HC elimi... See more

Company replied

Rated 5 out of 5 stars

I love Hello Custom! It’s a great solution for customization once the products are set up. Easy to use although several steps are involved. It’s great to be able to set up the products, let the cust... See more

Rated 5 out of 5 stars

I found it super easy to get set up, especially with the support videos, and automating custom product orders is a game changer. Manually modifying even 5+ custom designs a day just to fulfill orders... See more

Company replied

Rated 5 out of 5 stars

Though I am new to the custom design world, Hello Custom support team along with their videos have been a great resource. Once you get past the bot assistant their live support is quick to respond.... See more

Rated 5 out of 5 stars

I love that I can personalize my customers’ items without me having to worry about each order that comes in. Hello Custom has made it sooooo much easier! I wish I could get a live person on the suppor... See more

Rated 5 out of 5 stars

HelloCustom has allowed us to automate what used to be a tedious and time consuming task. We used to have to hire loads of employees every holiday season to sit in front of a computer and personalize... See more

Company replied

Rated 5 out of 5 stars

Hello custom takes the anxiety out of offering personalized products. It takes less than 4 minutes to make any edits if needed and approve the order. I would love more fonts added but uploading a font... See more

Rated 5 out of 5 stars

HelloCustom saves me an insane amount of time when I sell custom print on demand products, by automating the customized element in the design on the back end. I can't imagine selling without it.

Company replied

Rated 5 out of 5 stars

I seriously love this tool. HelloCustom.io has made creating custom products so much easier and way less stressful. The platform is super user-friendly, and everything just works the way you want it t... See more

Company replied

Rated 4 out of 5 stars
Invited

Good product helps me with my personalization. But the editor is a bit laggy compared to canva. I can tell they are going in the right direction. Would love a feature to be able to change the color of... See more

Company replied

Rated 5 out of 5 stars

I just want to share with the world that honestly, HelloCustom is a very well run company because the website is easy to use and the technical support is great because the human beings who are beh... See more

Rated 5 out of 5 stars

Makes Personalisation Easy. Thank you Hello Custom for creating a system to offer personalised products without the need to spend hours making changes to orders. With Hello Custom I can happily offe... See more

Rated 5 out of 5 stars

I recently started using HelloCustom for my POD shop, and I’m really impressed with their service! The platform is easy to use, and setting up personalized products is a breeze. The quality of the it... See more

Rated 5 out of 5 stars

Hello Custom is now a major way I have streamlined my business. I have recently moved forward in offering personalization. Because of using Hellocustom I can keep up with all the orders coming in and... See more

Company replied

Rated 5 out of 5 stars

Great for helping automate my custom orders and helpful customer service when I've been stuck! the team seems to be continually improving any bugs+adding new features as well

Company replied

Rated 5 out of 5 stars

HelloCustom has really enhanced my ability to process custom orders quickly and more importantly correctly in my Etsy stores. Stephen has provided us with great tutorials and support. I highly recom... See more

Rated 5 out of 5 stars

I love using Hello Custom! It adds another dimension to my listings and is much easier to use than I had imagined. I also recommend watching the Hello Custom instruction videos on YouTube. ❤️

Rated 5 out of 5 stars

Hello custom is a huge help. Totally takes the tedium out of customizing my graphics! Being able to automate the process has been a so helpful!

Company replied

Rated 5 out of 5 stars
Verified

I love designing, but I’ve always cringed at customizations. They can be such a time-consuming headache—something I know many designers try to avoid. Thankfully, Stephen, who has put out several... See more

Rated 5 out of 5 stars

Honestly after selling literally tens of thousands of personalized products there is no tool I would suggest more than HelloCustom to grow a successful print on demand business. This tool allows... See more

Company replied

Rated 5 out of 5 stars

I love the convenience and accuracy of what HelloCustom gives me as a new Seller. The videos are clear and very helpful, and the online staff are exceptional. Glad I am working with HelloCustom!

Rated 5 out of 5 stars

I put off doing Etsy personalization for the longest time because it seemed so complicated. After discovering HelloCustom, I am offering so many personalized listings in my shop and it has brought me... See more

Rated 5 out of 5 stars

Hello Custom saves time doing customization on tee shirts and mugs; support is great and instructional videos are extremely helpful. Highly recommend it to anyone who does a lot of customizable produ... See more

Rated 5 out of 5 stars

I don't do a lot of custom orders, but the ones I do I run through HelloCustom. It truly makes it very easy to customize on the fly.

Rated 4 out of 5 stars

What made my experience great was the user-friendly interface that made it incredibly easy to personalize products. Whether it was adding custom text, choosing specific colors, or uploading images,... See more

Rated 5 out of 5 stars

Just got a listing up and when I had an issue I was able to speak to customer service immediately and it got resolved and the listing published. Looking forward to heavily using them for all my custo... See more

Rated 5 out of 5 stars

This is a great automation tool for personalized designs with text and images to streamline and speed up the process of selling products online!

Rated 5 out of 5 stars

HelloCustom is genius! It makes customization so easy. If I can figure it out in my 50’s, anyone can do it.

Rated 5 out of 5 stars

I love using Hello Customs and it has helped me get my products personalized and shipped off to my customers

Rated 5 out of 5 stars

Stephen and the gang over there are great. The platform is definitely up and coming! They have video calls where we can slink in a couple times a week for Q&A. The platform is young, but improving all... See more

Rated 5 out of 5 stars

HelloCustom is an amazing platform! The program is super easy to use, making customization a breeze. Their customer service is top-notch—quick, helpful, and always ready to assist. Highly recommend fo... See more

Rated 5 out of 5 stars

As a regular attendee of Stephen’s bi-weekly coaching sessions at Hello Custom, I have been thoroughly impressed and overwhelmingly satisfied with the value provided. Stephen’s automated personali... See more

Rated 5 out of 5 stars

I absolutely love hellocustom! It makes customization 100x easier. Their customer service is amazing. Whenever I’ve had a problem it was quickly and efficiently addressed. 0 complaints from me!

Rated 5 out of 5 stars

I never had to think twice when an order came thru. One click after proofing and the order was sent thru to ptoductions

Rated 5 out of 5 stars

Wow!! HelloCustom if life changing if you sell personalized products…saves so much time!!

Company replied

Rated 5 out of 5 stars

Total game changer for anything personalized- It saves so much time!

Company replied

Rated 5 out of 5 stars

HelloCustom has been a total game-changer for my print-on-demand business on Etsy and Amazon! As someone who prioritizes personalization in my product offerings, this software has made the entir... See more

Company replied

Rated 5 out of 5 stars

So far so good! It does take a few extra steps to set it up but the old way is much more complicated and mostly the reason why I have never considered custom products. I'm excited to get the chance... See more

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Company details

  1. Software Company

Written by the company

HelloCustom is a personalization automation tool built for Etsy sellers, regardless of technical or design skills. When a personalized product is sold, HelloCustom will automatically personalize the graphic for you and if integrated with a print provider, automatically fulfill the order too. So simple, yet game changing!  With HelloCustom’s complete AI automation, selling personalized products on is now as easy and hands-off as selling non-personalized products, they just sell better. And the best part?  No complex setup, no learning curve, and no design skills needed. 


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

62 reviews

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1-star

Hasn’t replied to negative reviews


Rated 5 out of 5 stars

Complete game changer for my business…

Complete game changer for my business and the reason for my success on Etsy. Hello Custom is so easy to use and a must have for personalization which is the key to success on Etsy! I have been able to become a top seller on Etsy because of personalization and Hello Custom!

July 19, 2025
Unprompted review
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Rated 1 out of 5 stars

Founder sent me a video on the process

Founder sent me a video on the process. Followed the process but none of what was outlined worked. Waited 4-5 days for technical support, just getting ignored now until my free trial runs out no doubt. Really bad first experience which has cost me time and money.

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

So far so good

So far so good! It does take a few extra steps to set it up but the old way is much more complicated and mostly the reason why I have never considered custom products. I'm excited to get the chance to use it on more designs!

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

I love Hello Custom!

I love Hello Custom! It’s a great solution for customization once the products are set up. Easy to use although several steps are involved. It’s great to be able to set up the products, let the customer put in their own customization and just check it once it’s in the cue to make sure everything will be printed correctly. Thank you for a fantastic product!

February 20, 2025
Unprompted review
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Rated 5 out of 5 stars

HelloCustom Makes Customization Effortless!

HelloCustom provides exceptional customer service! Their team is responsive, helpful, and truly cares about their users. The software is incredibly user-friendly, making it easy to create and manage custom products with ease. I highly recommend HelloCustom to anyone looking for a reliable and efficient customization platform!

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

HelloCustom is an amazing platform

HelloCustom is an amazing platform! The program is super easy to use, making customization a breeze. Their customer service is top-notch—quick, helpful, and always ready to assist. Highly recommend for anyone looking for a seamless and hassle-free experience!

February 5, 2025
Unprompted review
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Rated 5 out of 5 stars

Easy to use and makes personalization approachable

I put off doing Etsy personalization for the longest time because it seemed so complicated. After discovering HelloCustom, I am offering so many personalized listings in my shop and it has brought me so much more profit!
HelloCustom is easy to use, there are lots of helpful tutorials to learn too. if you’re looking for a tool to help with seamless personalization process on Etsy, I highly recommend!

February 3, 2025
Unprompted review
Rated 4 out of 5 stars

Easy to follow instructions

What made my experience great was the user-friendly interface that made it incredibly easy to personalize products. Whether it was adding custom text, choosing specific colors, or uploading images, the app streamlined the process and made it accessible even for someone with limited design skills like myself.

Also, they've nailed the integration with Etsy seamlessly, ensuring that the app functions smoothly within the Etsy marketplace environment. The ease of using the app flexibility allows sellers like myself to offer unique, personalized products that stand out in the marketplace.

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

Useful Tool And Happier As It Improves

I only started doing custom orders once I subscribed to HelloCustom. It makes it so much easier. Unfortunately, I've come across a few issues and I've found customer support to take longer than expected. But, all in all it is useful in my business. And it seems like they continue to improve.

February 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Hello Custom has been a game changer…

Hello Custom has been a game changer for my personalized items. Creating the template was so easy - after watching a couple of the YouTube tutorials I was set up and ready to go in just a few minutes. During the holiday season HC saved me so much time. The personalization was accurate every single time and turned out beautifully in print. My customers rave about my custom products and Hello Custom has made it so easy to make that the main focus of my POD Etsy Shop. Thank you Cody and Team !

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

HelloCustom is FANTASTIC

HelloCustom is FANTASTIC. They always respond to my inquiries, and I have been with them for maybe 8 months and have had varied questions-- my point being they don't give automatic responses-- they pivot and address each question. They seem to me to be computer people-- so they KNOW what they're doing. Absolute 5 stars for these guys. Thank You HelloCustom.

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

Great Tool!

Though I am new to the custom design world, Hello Custom support team along with their videos have been a great resource.
Once you get past the bot assistant their live support is quick to respond. Could not be happier, and look forward to their future enhancements.

January 26, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Finally—A Stress-Free Way to Handle Customizations!

I love designing, but I’ve always cringed at customizations. They can be such a time-consuming headache—something I know many designers try to avoid. Thankfully, Stephen, who has put out several amazing YouTube tutorials, has a real talent for breaking things down in a way that’s super easy to understand, even for beginners like I was. His team is just as incredible—always helpful and willing to go the extra mile.

Hello Custom is integrated with Etsy, Amazon, and Printify, making it even easier to streamline the personalization process and keep everything running smoothly.

Honestly, for the level of service they provide, they could be charging a lot more, but they keep it affordable, which I really appreciate.

If you’re a designer (or just starting out) and don’t have the time or patience for the tedious customization process, Hello Custom is a total game-changer!

January 29, 2025
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Rated 5 out of 5 stars

Seriously the best

I just want to share with the world that honestly, HelloCustom is a very well run company because the website is easy to use and the technical support is great because the human beings who are behind it, actually email you back and make sure that your issue is solved.

Also, I really like the culture of the company. It is friendly and professional. The people really care to make this accessible and to improve the program in a timely manner so that more and more sales platforms can be integrated.

I really have had nothing but good experiences using this. If you run into something you don’t know how to use, the company provides very good tutorials to help make sure we have thorough instructions. It allows us, the users, to save money on our production and to make more profits.

December 17, 2024
Unprompted review

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