I've only set up recently and so far, so good. Diverts work well and messages are e-mailed promptly. I only needed to ring the office twice to get set up and they were helpful. Use online dashboard... See more
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After dealing with two skype numbers that didnt work along with a shocking support team for two weeks that would have given Bill Gates a stroke i luckily came across goldfish, thank god. The team... See more
Since I have moved my phone system to Goldfish I have not only saved a huge amount of money but on top of that i get 100% more service options than any of my other providers could offer - call diverts... See more
Had a terrific experience with 5* response and incredible support from Liviu Nothing was a problem with him and can only say he is a pleasure to deal with I hope you realise he's a "gem" On... See more
Company details
Information provided by various external sources
Goldfish is an award-winning cloud telecoms based in Ireland.
About Goldfish.ie
Written by the company

- Reliable
- With 99.9% Service Availability over the last Year, Goldfish.ie provide an exceptionally stable VoIP platform
- Innovative
- Goldfish.ie work to constantly surprise their customers with improvements to their service and new additions to their platform
- Knowledgeable Technical Support
- Goldfish.ie have a knowledgeable technical support team who are able to deal with a range of queries first hand. Goldfish.ie doesn't unnecessarily pass callers on to different departments, and team members aren't encouraged to sell to customers. If you need help or answers to questions, Goldfish simply provides it.
Contact info
Beach Road, Greystones, County Wicklow, Ireland
- 015547888
- support@goldfish.ie
- goldfish.ie
Hasn’t replied to negative reviews
ok. sorted out my problem after a few emails
ok
sorted out my problem after a few emails
got a refund promptly
Signed up a week ago so far terrific…
Signed up a week ago so far terrific service. All the way through the sign up really helpful with any questions I had. Thanks
The set up process was very clunky and…
The set up process was very clunky and confusing. Otherwise a great service
Responsive Customer Service
Was having a technical issue registering and got through to customer service without any problems, and issue was promptly resolved.
Porting Skype number to Goldfish
Mine was not a typical request - porting a US number to Goldfish in Ireland. It required a lot of interaction with Sales and Support, and there was some time pressure as the original carrier, Skype, was shutting down in May 2025. But, because Goldfish was so responsive, especially Greg in Sales and Leroy in Technical support, it went through fine and is working well. Thanks again, highly recommend.
Service is working well
Great customer service
Our interactions with Goldfish were efficient, on-point and successful. They provide a good service, well managed with great people to interact with.
Our interactions with Goldfish were efficient, on-point and successful 👍🏻
Moving Service Provider
My move from BlueFace to Goldfish was slow but perfectly handled…….tech were wonderful remotely setting up my voip phone
We had a lot of difficulties in moving…
We had a lot of difficulties in moving from Blueface and Leroy went above and beyond to sort out the problems.
Excellent service.
Excellent service
Excellent service.
I was expecting the porting of an existing number from blueface to goldfish to be difficult, however the experience was painless and went smoothly.
Tech assistance porting to Goldfish
The gentleman who assisted me in porting to Goldfish and configuring my equipment was Leroy.
He was excellent: Patient, knowledgable and helpful.
Superb service.
Leroy and everybody at Goldfish was…
Leroy and everybody at Goldfish was extremely helpful and went over and above to ensure a smooth transition from another service provider. Top marks.
Excellent service
The team at Goldfish provided us with excellent customer service and support. Each person I dealt with was efficient and practical.
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