_ From mob _ Good luck to all living correct! Hello to all here. From the creator and owner of: dennisinthereality (point) nu _
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
See what reviewers are saying
I had an issue with the air suspension system. I booked myself a service by an authorised service place and reported the issue to the insurance company. Everything went smooth and I just paid the self... See more
Reliable and Efficiet Gjensidige made it easy to get insured. Fast setup, clear coverage options, and reasonable pricing. So far, very satisfied with the service
Company replied
In Gjensidige's large travel insurance, you are completely uninsured within the EU for medical care. You have to use your own insurance, which everyone has through their health insurance card. Public... See more
Company details
Written by the company
Gjensidige grundades i Norge för över 200 år sedan. Allt började med en tanke om gemenskap – brann det på granngården kunde den byggas upp igen med hjälp av det människor hade betalt in till den gemensamma ”brannkassen". Idag är vi det tredje största försäkringsbolaget i Norden och vi erbjuder trygga och prisvärda försäkringar för din bostad, dina fordon och dig själv.
Vi strävar alltid efter att bli bättre
Hör gärna av dig med dina synpunkter
Contact info
Kungsgatan 47 B , 111 56 , Stockholm, Sweden
- 0771-326326
- gjensidige.se
Replied to 60% of negative reviews
Typically replies within 2 weeks
_ From mob _
_ From mob _
Good luck to all
living correct!
Hello to all here.
From the creator and owner of: dennisinthereality (point) nu
_
May use AI-assist with repliesRead more

Reply from Gjensidige Försäkring
Extemely unreliable! The worst insurance company that I ever known. Very late on their services. Always, looking for all sorts of excuses not to cover the cost!
Extremely unreliable!
@Emily, I have taken several attempts to convince Gjensidige to review our cases (related to our cars and house incidents). You guess what, absolutely POINTLESS. We realised that we don't get anywhere, unless we take the cases to court and pursue legal actions (costly and time-consuming) or move on!
Unfortunately, we couldn't afford to take the legal route, got robbed by you (as a premium customer), and decided to move on.
Of course, you are a cheaper option in the market, but indeed a great gamble.
I also think some of the Gjensidige employees at the claim department are extremely unprofessional and impolite!
I can write a history book about how unreliable you are!

Reply from Gjensidige Försäkring
It is really bad service when you have…
It is really bad service when you have problems to find solutions,they cannot help you and they only said have no idea
Extremely unprofessional and…
Extremely unprofessional and disorganized — still waiting since April
I have had a very frustrating and disappointing experience with Gjsidinge. I submitted all required documents and have been waiting for my money since April — and still nothing has been resolved.
On June 19, I was asked to send my latest payment specification. I sent it the same day, which was the most recent one available at the time (from May 23). Now they falsely claim that I never sent it, which is completely untrue.
To make matters worse, they are now asking for the June specification, but that document only became available after June 25. They should know this — it was impossible to send it earlier.
The entire process has been incompetent and unprofessional. I now have to wait another 2–3 weeks for a mistake they made, on top of already waiting months.
What’s worse is that one of their employees was especially rude to me over the phone — showing no respect or understanding of the stress and financial pressure this delay is causing. No one has taken responsibility, and the communication has been poor at every stage.
I’ve asked to speak to a manager and I truly hope someone with real accountability gets involved.
Based on this experience, I do not recommend Gjsidinge to anyone. Disorganized, slow, and disrespectful.

Reply from Gjensidige Försäkring
Reliable and Efficiet
Reliable and Efficiet
Gjensidige made it easy to get insured. Fast setup, clear coverage options, and reasonable pricing. So far, very satisfied with the service

Reply from Gjensidige Försäkring
My experience with Gjensidige as an…
My experience with Gjensidige as an Insurance Company. The company pay immediate attention to her customers incase of accident matters. I am rating the company with 70 percent in matters handling and prompt response.

Reply from Gjensidige Försäkring
In Gjensidige's large travel insurance
In Gjensidige's large travel insurance, you are completely uninsured within the EU for medical care. You have to use your own insurance, which everyone has through their health insurance card. Public healthcare applies regardless of how it works in different EU countries. In addition, deductible 1500 SEK which is difficult to get up to with public healthcare. Fraud simply to charge for something that you do not get. Their invoice works great if you have to mention something that they manage well. Shame on you!!
Beware of Gjensidige – A Greedy Insurance Company That Can't Be Trusted!
If you’re looking for an insurance company that’s happy to take your money but goes to great lengths to avoid actually providing the coverage you paid for, then look no further than Gjensidige. They’ve proven, not once but TWICE, that their priority is saving themselves money rather than helping their clients.
I’ve experienced this firsthand: I started treatment under an agreed plan with one officer, only for them to suddenly replace that officer with someone new—whose sole job seems to be to find a way to stop your treatment! The new representative will make absurd requests, dig through the fine print, and latch onto the tiniest uncertainties just to deny you the care you need.
It’s a pattern with them—repeatedly switching staff, stalling, and trying to weasel out of covering essential treatments. It’s clear they care more about saving their bottom line than supporting their customers. If you value your health and well-being, steer clear of Gjensidige. You can’t trust them to be there when it really matters.

Reply from Gjensidige Försäkring
Great support and response
Servicen och all information.
Worst experience in life
They have a huge case in Tallinn, Estonia. This case is connected to a burned living building with over 70+ families. GJENSIDIGE didn't fulfil their contract and many of those families are homeless!
As a link can't be attached then google the case. This happened by April 22 and year 2022 in Tallinn, Estonia. Exactly in Pae 25, Lasnamäe district.
Share this for justice!
Very good sercice and clear…
Very good sercice and clear instructions and great help from them!
Not recommend at all
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







