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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the guides for their extensive knowledge, engaging storytelling, and passion for the cities they showcase. Consumers appreciate the guides' ability to bring history to life with interesting facts, anecdotes, and even humor, making the tours both educational and entertaining. People also value the personalized recommendations for local restaurants and attractions, enhancing their overall travel experience. The booking process is described as easy and straightforward, and the tours are considered an excellent value for money, with many reviewers highlighting the tip-based system as a fair way to compensate the guides based on their performance. Reviewers appreciate the ethical approach of the company, which allows them to explore cities in an informative and enjoyable way without a fixed upfront cost. The tours are also seen as a fantastic way to meet other travelers and gain a deeper understanding of the local culture and history.

Based on these reviews

Rated 5 out of 5 stars

We have been using Freetours in several places in Europe with big succes. Good, inspiring guides. Great start for the visit of any big city. And good Freetour app, where it is easy to book and change... See more

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Rated 5 out of 5 stars

Ramil's tour was very engaging – he combined historical facts with modern times and presented it in an engaging way, complete with humor. We even went inside an ancient residence! We really enjoyed th... See more

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Rated 5 out of 5 stars

our guide, Rob, has extensive knowledge of Jack the Ripper, its historical context, and London history to make the stories compelling and memorable. Rob projects his voice well, so everyone even in... See more

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Rated 5 out of 5 stars

We have taken countless walking tours over the years and Marco was the best. He should be the gold standard that all other guides should follow. Interesting, creative, fun, animated, historical, infor... See more

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Rated 5 out of 5 stars

I enjoyed everything about this tour. The guide was enthusiastic, knowledgeable, and had the knack of communicating a lot of information without ever making me feel overloaded. And she spoke excellent... See more

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Rated 5 out of 5 stars

Our tour guide Ivana was incredible. Very knowledgeable, funny and helpful. We visit the main touristics attractions while learning about interesting facts and history. This tour is your best shot to... See more

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Rated 5 out of 5 stars

Daniel spent three hours telling us the history of Berat, as well as anecdotes about Albanian customs and traditions. We visited some of the main monuments and got tips for capturing beautiful view... See more

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Rated 5 out of 5 stars

An amazing tour!!! Gregorius was fantastic from start to beginning, his passion and story telling is outstanding. I dont laugh at much but I laughed throughout this tour! The way he includes his audie... See more

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Rated 5 out of 5 stars

Easy to find guide with blue umbrella in plaza de la constitucion. Gloria was extraordinarily knowledgeable and I really enjoyed her stories about both the history of this great city and also how M... See more

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Rated 5 out of 5 stars

I can only recommend going on a walking tour with them. Beatriz did such a good job at guiding us through Lisbon and even offered a lot of restaurant tips and help via WhatsApp even after the tour.

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Rated 5 out of 5 stars

Our guide Anja did a great job! She covered the highlights from the city and provided a lot of historical context. It is also so nice to get a local perspective. I would definitely recommend this tour... See more

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Rated 5 out of 5 stars

Damian is an exceptional walking tour guide. His pride in his city and his knowledge of its beautiful places gave us the best possible introduction to Ohrid. He shared great knowledge and insight int... See more

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Rated 5 out of 5 stars

Brilliant free (but you give an optional tip) of Brasov. The guide was there at the right time, and he was so knowledgeable and informative, as well as wonderfully entertaining! Very impressed with F... See more

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Rated 5 out of 5 stars

Lucija was our guide in Verona today, and we couldn’t have asked for anyone better. Her passion for the city and its history was truly inspiring and made the experience unforgettable. She is such an e... See more

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Rated 5 out of 5 stars

I had an amazing time on this tour in Sevilla with Ruben! From the very beginning, he made everyone feel welcome and comfortable. He shared so much interesting history, fun facts, and hidden details... See more

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Rated 5 out of 5 stars

Freetours is a great company because it allows tourists to learn a little bit about the city they are visiting without paying too much. The tour group can vary from 10 - 30 people. However, the guide... See more

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Rated 5 out of 5 stars

Freetour somehow made it, to organize tours by people who are enthusiasts in what they do. They are equipped with detailed stories of the local history, are open for any discussion, small talk or stor... See more

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Rated 5 out of 5 stars

Easy to book. An enjoyable tour by Agatha, a charismatic and very knowledgeable Guide, who showed us many places which we would never have found on our own. The historical information was intersperse... See more

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Rated 5 out of 5 stars

I absolutely loved the free tour we did yesterday in Manchester – it was such an exciting experience! Our guide, Mike, a true Mancunian, was a fantastic professional. I learned so much about the city... See more

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Rated 5 out of 5 stars

The tour covered a beautiful part of Venice which we had not seen. We were so glad we did the tour as we may have missed these quieter areas. The information about the city was really interesting too.... See more

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Rated 5 out of 5 stars

This was one of the best city tours I've taken! I had 24 hours in Madrid and decided to do this evening tour to cover the main parts of the city in a short timeframe. This tour was in English, with a... See more

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Rated 5 out of 5 stars

Because so many people had signed up for the tour there were 2 tour guides and we were split into 2 separate groups so that each group was manageable. Valentina our tour guide was very informative an... See more

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Rated 5 out of 5 stars

An amazing tour with Alice through the hidden corners of Venice. I didn’t even notice when the two-hour tour came to an end! Alice created a wonderful atmosphere and shared a wealth of information —... See more

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Rated 5 out of 5 stars

Our tour guide Alejandro was exceptional from the start. He was so passionate about history and totally well informed with a natural talent for passing on his knowledge about all parts of the Alcazar.... See more

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Rated 5 out of 5 stars

We organised a free walking tour of Sorrento. Dashel our guide was fabulous the tour was easy to organise, everything worked as expected.

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Rated 5 out of 5 stars

guidance was an amazing choice! He shared not only history but also plenty of fun facts, and he never stopped talking—even while we were walking around the streets. Impressively, he spoke for the... See more

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Rated 5 out of 5 stars

We were pleasantly surprised to have such a great guide for a free tour, and we liked being able to choose the amount we felt the visit was worth. Lucas, the guide, definitely deserved a generous tip... See more

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Rated 5 out of 5 stars

Pedro from Live History was a wonderful guide during more than 3 hours walking around Lisbon. We love History and culture, of the last 1000 years and this was the perfect tour for us. His explanations... See more

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Rated 5 out of 5 stars

This was a great tour!! So easy to book online and the guide was easy to find. Very informative and interesting, we got great insights and heard interesting stories. The guide spoke English very, very... See more

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Rated 5 out of 5 stars

Really knowledgable guide who knows the city really well as he is local. He was entertaining and informative. it was a wet day and he made sure we had shelter where possible. I liked the use of the he... See more

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Rated 5 out of 5 stars

We had an amazing tour with Erald today. He was very knowledgeable and helped us to understand how Tirana and Albania has changed over the years. We will definitely recommend him to our friends visiti... See more

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Rated 5 out of 5 stars

Very good tour of Montjuic with Francisco! amazing views of Barcelona, that without Francisco i might have missed. He wad very knowledgeable and educational regarding the rich history of the area. O... See more

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Rated 5 out of 5 stars

Great Experience and wonderful tour with Sergio. He was pleasant, and eager to enlighten us on the history of Aveiro! Trustpilot has been instrumental in having people like Sergio who make travel a n... See more

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Rated 5 out of 5 stars

Our guide was very professional yet personable. Many facts and stories that made buildings and locations come alive. Super interesting and was always willing to answer any questions anyone had. Best d... See more

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Rated 5 out of 5 stars

Our experienced guide, Darko led us on an exploratory journey through the winding streets, staircases and pathways of the lower and upper towns of Zagreb. The content was interesting and had both ser... See more

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Rated 5 out of 5 stars

We had a fantastic tour by Fatih. The name of the tour was Spiritual walking tour (Istanbul). His knowledge is awesome. We learned a lot. Thank you so much Fatih, Han and Thea Kengen, the Netherlands... See more

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Rated 5 out of 5 stars

Having done many guided tours, Axel’s is one of the best I’ve ever experienced! Very accessible, no unnecessary information, and full of great anecdotes. You get to see all of Berlin’s... See more

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Rated 5 out of 5 stars

Easy to find start location. Alice the tour lead was fun and full of local information and the history of Venice. It was great to see areas you may not think about visiting away from the tourist area'... See more

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Rated 5 out of 5 stars

I think each tour of this style is, in itself, different. The content of it was very much in line with the initial proposal established in the commercial announcement. The truth is that the best of al... See more

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Rated 5 out of 5 stars

Although the tour is just 2 hours, we learnt a lot about the history of Bulgaria, especially Sofia, since the tour was there. The guide, Martin, was attentive to our needs, very friendly and informati... See more

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Rated 5 out of 5 stars

The tour was super interesting. The organization was perfect. Easy to fing the meeting point. Easy to book Most of all -,perfect guide

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Rated 5 out of 5 stars

Amazing tour with Jerry - definitely worth doing, see sights of Galway we would never have found with lots of sprinkles of history and stories!!!

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Rated 5 out of 5 stars

I've booked 2 great free (tip based) walking tours through this platform now, one in Argentina and one in Vietnam. Although on completley different continents, both tours were fabulous.

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Rated 5 out of 5 stars

We had a really nice experience. Great storytelling and explanations and Nam also helped us with lots of photos too 😊. Will happily recommend!

Company replied

Rated 5 out of 5 stars

Our local guide was outstanding. He gave us alot of information to help us understand the history of Bosnia and Herzegovina, the war, the local impact and today's country. Exceptional tour!

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Rated 5 out of 5 stars

Our guide Carmen was very good. Her knowledge and presentation is excellent and she enjoys what she does. She also provided us with tips of places to see and to eat. It was a great introduction to Sev... See more

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Rated 5 out of 5 stars

Great tour guide. Good history and local update. Tour ran at a good pace. Not too quick or slow. Would highly recommend taking this tour on arriving in Istanbul.

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Rated 5 out of 5 stars

Ease to reserve, started on time, with a great tour guide, Emily, through the streets of Lisboa's Baixa and Chiado.

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Rated 5 out of 5 stars

Guide`s cheerful way providing small background stories to bring history closer to audience.

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Rated 5 out of 5 stars

Great walk, very well organised. Friendly and very informative guide. Highly recommend.

Company replied

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Company details

  1. Cultural Tours Provider

Written by the company

Book budget and free tours with local guides in 120+ countries! FREETOUR.com is the first platform of its kind, allowing visitors to easily find and book top-quality free and budget tour providers around the world. Freetour.com & the Free Tour mobile app are increasingly essential travel tools for a new generation of travelers seeing the world.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 1 week


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Rated 5 out of 5 stars

Great tour of Copenhagen

Our guide,Elizabeth was very informative and loved Copenhagen as she told us so much about the history and culture.

October 18, 2025
Unprompted review
Freetour.com logo

Reply from Freetour.com

Fiona, thank you so much for your lovely feedback!
We’re delighted to hear you enjoyed exploring Copenhagen with Elizabeth and that her passion for the city, its history, and its culture made the tour so engaging.
We’ll be sure to share your kind words with her — hope to see you again soon on another Freetour.com adventure!

Rated 5 out of 5 stars

Great guide and a seamless experience

Great guide and a seamless experience to book the tour

October 15, 2025
Unprompted review
Freetour.com logo

Reply from Freetour.com

Laura, thank you so much for your kind words!
We’re so glad you had a smooth booking experience and enjoyed the tour with your guide.
It’s wonderful to know everything went perfectly — hope to see you again soon on another Freetour.com adventure!

Rated 5 out of 5 stars

Really nice tour

Our guide Helena was so informed about curiosities about Galway. The tour lasted two hours but it went so fast because of her closeness and her interesting facts during the tour. Highly recommended.

October 18, 2025
Unprompted review
Freetour.com logo

Reply from Freetour.com

Lucia, thank you so much for your wonderful feedback!
We’re thrilled to hear you enjoyed discovering Galway with Helena and that her knowledge and friendly approach made the tour fly by.
It’s great that you found her stories and insights so engaging — thank you for recommending us, and we hope to see you again soon on another Freetour.com adventure!

Rated 5 out of 5 stars

Great start for a visit in a big city.

We have been using Freetours in several places in Europe with big succes. Good, inspiring guides. Great start for the visit of any big city. And good Freetour app, where it is easy to book and change booking if necessary. we can warmly recommend.

October 13, 2025
Unprompted review
Freetour.com logo

Reply from Freetour.com

Kasia, thank you so much for your wonderful feedback!
We’re delighted to hear that you’ve enjoyed Freetours across Europe and that our guides and app have made your travels even easier and more inspiring.
Thank you for your warm recommendation, and we can’t wait to welcome you on your next Freetour.com adventure!

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Rated 5 out of 5 stars

Free tour of Verona

Amazing experience. Very knowledgeable guide . Enthusiastic and very positive. Will certainly recommend to others

October 17, 2025
Unprompted review
Freetour.com logo

Reply from Freetour.com

Mary, thank you so much for your kind words!
We’re thrilled to hear you had such an amazing experience in Verona and that your guide’s knowledge and enthusiasm made the tour so enjoyable.
Your recommendation means a lot — we hope to see you again soon on another Freetour.com adventure!

Rated 2 out of 5 stars

Yerevan Free Walking Tour

The tour guide arrived 15 minutes late, and some participants left before the tour even began. We decided to stay. As we always do, we took 360-degree video clips of each other and the surroundings to remember the experience. Naturally, these clips included other members of the tour group.

However, halfway through the tour, the guide asked us to exclude all other participants from our videos — something that’s practically impossible when filming in public spaces. This unexpected restriction completely ruined the experience. If this limitation had been made clear at the beginning, we would not have joined the tour.

Additionally, although the guide talked a lot, the content lacked substance and useful information. Overall, I would not recommend taking a tour with this guide.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great app easy to book

October 11, 2025
Unprompted review
Freetour.com logo

Reply from Freetour.com

Paulo, thank you so much for your feedback!
We’re glad to hear you found the app easy to use and booking simple.
It’s great to know your experience went smoothly — hope to see you soon on another Freetour.com adventure!

Rated 5 out of 5 stars

Excellent tour of Rouen

Knowledgeable and personable guide

October 14, 2025
Unprompted review
Freetour.com logo

Reply from Freetour.com

Jeffrey, thank you so much for your kind words!
We’re delighted to hear you enjoyed the tour of Rouen and appreciated your guide’s knowledge and friendly approach.
Hope to see you again soon on another Freetour.com experience!

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Rated 5 out of 5 stars

FreeTour

Organization, guide, information.

October 14, 2025
Unprompted review
Freetour.com logo

Reply from Freetour.com

Olga, thank you so much for your feedback!
We’re happy to hear you enjoyed the tour and appreciated the organization, guide, and information provided.
Hope to see you again soon on another Freetour.com adventure!

Rated 5 out of 5 stars

Ramil's engaging down rown tour

Ramil's tour was very engaging – he combined historical facts with modern times and presented it in an engaging way, complete with humor. We even went inside an ancient residence! We really enjoyed the lively and engaging tour; the two hours flew by.

September 21, 2025
Unprompted review
Freetour.com logo

Reply from Freetour.com

Anastasiia, thank you so much for your fantastic feedback!
We’re thrilled to hear you enjoyed Ramil’s tour and his engaging mix of history, humor, and local insight.
It’s wonderful that the visit — even inside an ancient residence — made the experience so memorable and fun.
We’ll be sure to share your kind words with Ramil, and we hope to see you again soon on another Freetour.com adventure!

Rated 5 out of 5 stars

Very enjoyable historic of Dublin

Very enjoyable, humerous and informative historic tour of Dublin

October 12, 2025
Unprompted review
Freetour.com logo

Reply from Freetour.com

Anne, thank you so much for your kind words!
We’re delighted to hear you enjoyed the Dublin tour and that the mix of history, humor, and insights made it such a great experience.
Hope to see you again soon on another Freetour.com adventure!

Rated 5 out of 5 stars

Excellent

Fantastic, interesting Copenaghen guided and totally free tour, highly recommended!

October 12, 2025
Unprompted review
Freetour.com logo

Reply from Freetour.com

Domitilla, thank you so much for your fantastic feedback!
We’re so glad you enjoyed the Copenhagen tour and found it both interesting and enjoyable.
Your recommendation means a lot — hope to see you again soon on another Freetour.com experience!

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Rated 5 out of 5 stars

Great walk

Great walk, very well organised. Friendly and very informative guide. Highly recommend.

October 10, 2025
Unprompted review
Freetour.com logo

Reply from Freetour.com

Janet, thank you so much for your lovely feedback!
We’re delighted to hear you enjoyed the walk and appreciated the organization and your guide’s friendliness and knowledge.
Thanks for recommending us — we hope to see you again soon on another Freetour.com adventure!

Rated 5 out of 5 stars

Really insightful

Really insightful, entertaining and enlightening.

October 11, 2025
Unprompted review
Freetour.com logo

Reply from Freetour.com

Phillip, thank you so much for your kind words! 🌟
We’re thrilled to hear you found the tour insightful, entertaining, and enlightening.
It’s wonderful to know you enjoyed the experience — hope to see you again soon on another Freetour.com adventure!

Rated 5 out of 5 stars

An interesting tour in a beautiful area.

The tour covered a beautiful part of Venice which we had not seen. We were so glad we did the tour as we may have missed these quieter areas. The information about the city was really interesting too.

October 9, 2025
Unprompted review
Freetour.com logo

Reply from Freetour.com

Janice, thank you so much for your lovely review! 🌟
We’re so happy to hear you enjoyed discovering a different, quieter side of Venice and learning more about the city’s fascinating history.
It’s wonderful that the tour helped you explore places you might have otherwise missed.
Hope to see you again soon on another Freetour.com experience!

Rated 5 out of 5 stars

Sorrento free walking tour

We organised a free walking tour of Sorrento. Dashel our guide was fabulous the tour was easy to organise, everything worked as expected.

October 11, 2025
Unprompted review
Freetour.com logo

Reply from Freetour.com

Belinda, thank you so much for your lovely feedback!
We’re delighted to hear that everything went smoothly and that you enjoyed exploring Sorrento with Dashel.
It’s great to know the organization was easy and the experience met your expectations.
Hope to see you again soon on another Freetour.com adventure!

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Rated 5 out of 5 stars

Our guide Anja did a great job

Our guide Anja did a great job! She covered the highlights from the city and provided a lot of historical context. It is also so nice to get a local perspective. I would definitely recommend this tour!

October 11, 2025
Unprompted review
Freetour.com logo

Reply from Freetour.com

Anja, thank you so much for your wonderful feedback!
We’re thrilled to hear you enjoyed exploring the city with Anja and appreciated her knowledge and local insights.
Thank you for recommending us — we hope to see you again soon on another Freetour.com experience!

Rated 5 out of 5 stars

Great tour

Great tour! Maria is a fantastic guide

October 11, 2025
Unprompted review
Freetour.com logo

Reply from Freetour.com

Mercedes, thank you so much for your kind words!
We’ll be sure to share your lovely feedback with her — hope to see you again soon on another FREETOUR.com adventure!

Rated 5 out of 5 stars

The tour was super interesting.

The tour was super interesting.
The organization was perfect.
Easy to fing the meeting point.
Easy to book

Most of all -,perfect guide

October 9, 2025
Unprompted review
Freetour.com logo

Reply from Freetour.com

Karni, thank you so much for your wonderful feedback!
We’re delighted to hear that everything — from the organization and meeting point to the booking process — went smoothly.
And it’s fantastic that your guide made the experience truly special!
We really appreciate your kind words and hope to see you again soon on another Freetour.com adventure!

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