My experience end-to-end was outstanding. My initial consultation with Angela was thorough, she walked me through everything clearly, answered all my questions and made me feel super comfortable about... See more
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Flymedi is an innovative international healthcare platform that empowers individuals seeking exceptional medical care. Our platform offers a comprehensive range of services, allowing users to discover, compare, and connect with internationally accredited clinics and experienced doctors. Every year, millions of people travel abroad in search of high-quality yet affordable healthcare services, and Flymedi is here to meet that demand. We understand the importance of accessible and top-notch medical services, which is why we are dedicated to simplifying the healthcare journey for you. Through Flymedi, you gain effortless access to a global network of secure, affordable, and high-quality healthcare providers. We go the extra mile to ensure your medical experience is seamless and stress-free. Our all-inclusive medical tour packages encompass everything you need: from treatment options and accommodation arrangements to convenient transfers. With Flymedi, you can make informed decisions by reading genuine patient reviews and comparing clinics and doctors worldwide. Our mission is to empower you to take charge of your healthcare journey and make it an enriching and worry-free experience. Experience healthcare redefined, experience Flymedi.
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Houtkopersburgwal 19, 1011LL, Amsterdam, Netherlands
Replied to 5% of negative reviews
Typically replies within 2 weeks
Angela has been absolutely outstanding from start to finish! From the very first conversation to the post-operative follow-up, she made everything feel effortless. Her communication is exceptional—clear, detailed, and easy to understand. No question was ever too small; Angela was always attentive, honest, and wonderfully reassuring. She truly went above and beyond, making the whole experience smooth and stress-free. A massive credit to Flymedi—her professionalism and warmth set a gold standard! Huge thanks, Angela!
This part 1 of my Review
Part 2 will come once I'm back from my trip
Maria!!!!!!
She is an absolute angel!!
From the very start I spoke with a few clinics about the procedure that I need done ( gynecomastia and abdominoplasty surgery)
Maria has gone above and beyond to get answers to the very detailed questions that I have asked quite literally of every step of what I'm going to go through
Her detailed and personal responses
are one of the main reasons the wife and I chose to use Flymedi!
I booked nearly 2 months ago and still up to this day she is there to answer any questions I have.
I think we both have learned a lot in this process lol
Yagmur from Flymedi is absolutely brilliant. The service is so quick and professional.
Amazing! They did an amazing job organising everything, Alexandra was great and was always there to answer my questions/ concerns and looked after me the whole way! Everything was quite straightforward and very accommodating too.
(I am from the UK).

Reply from Flymedi
My experience end-to-end was outstanding. My initial consultation with Angela was thorough, she walked me through everything clearly, answered all my questions and made me feel super comfortable about what to expect and made sure she understood my goals completely. Everything ran smoothly upon arrival and I had a completely seamless experience. Şafak was my coordinator in Turkey and he was super responsive and helpful at all times. Dr Arda blew me away, he is so talented and my results have exceeded any expectation I had going in. My heeling has been seamless too. Would absolutely recommend Dr Arda & Luna Clinic.

Reply from Flymedi
Update.
Their reply says a lot without actually answering anything. Claiming “confidentiality” to avoid license verification is not true those records are public by law in Turkey.
Transparency isn’t an attack it’s the bare minimum. Don’t let anyone use silence or intimidation to stop you from asking basic safety questions.
I asked FlyMedi (Yagmur) for the doctor’s official Ministry of Health license number or registration. She said she’d check and get back to me. The next day, she told me the doctor said he cannot share his documents for “safety purposes.”
That honestly shocked me what kind of licensed doctor says that? It immediately made me question if he’s even authorized to perform surgery.
After that, they only sent a “Health Tourism Authorization Certificate,” which applies to clinics, not surgeons. It still didn’t prove that the doctor was personally licensed.
When I asked for a refund, FlyMedi refused and later tried to have my Trustpilot review removed instead of answering my questions.
Anyone thinking of booking with them do your research. Don’t fall for it. I do not recommend this company. Worst experience ever. I will get my refund through my bank by all means. I’m not worried about that. But please, people, be careful. This company is playing with your health, not just your money.

Reply from Flymedi
Incredible responsive, respectful and made the overall experience a comfortable one

Reply from Flymedi
I expected to have pain during and after the implants has been insert. I didn't feel anything. Thank you very much to all tem.

Reply from Flymedi
I had a rhynoplasty this week organised by Flymedi and my coordinator Duygu. Everything was perfect, the hotel, the transport, the Clinic ..
I could ask all the questions I had and was answered really quick. Every little problem was handled.
It's really relaxing to be accompanied like this. I recommend 100% !

Reply from Flymedi
safak is a great guy really friendly and kept me up to date with what was happening. also big shout to doygu who helped out for a day, she was really lovely. and also big shout out to the lovely maria who also helped out at the dentist. all fantastic lovely people

Reply from Flymedi
I did check out several similar clinics before choosing Flymedi. I trusted my gut feeling and I wasn't disappointed one bit.
I have been supported and guided professionally and humanly, it started with the HealthCare Consultant Zeynep, assigned to me for the data collection and booking coordination, then my Flymedi Patient-Coordinator Büşra took over brilliantly with managing my surgery, my stay at the hotel and hospital and answering all my doubts.
Last but not least the surgeon I chose, Dr. Arda Akgün has been also outstanding not only professionally with my surgery but also humanly.
Highly recommend the whole Flymedi staff and the team that took care or me.
I couldn't be more satisfied than this!

Reply from Flymedi
Maria was an excellent coordinator. Nothing was too much trouble for her. Maria was extremely helpful and on hand to answer any questions that I had.
Thanks to Maria translating, there were no communication issues, and I was kept fully informed at all stages of my procedure, which made the whole experience less nerve-racking and more relaxing.

Reply from Flymedi
Maria helped me so much when I arrived in turkey. She always answered quickly and clearly, and she was patient and easy to talk to. She kept checking in to see if I needed help or had any questions, which really made me feel more comfortable and prepared for the appointments and procedures.
She has a great way of being professional while also making it feel personal. Talking with her never felt rushed—she really puts in the effort to make sure you feel at ease. Kind, understanding, and consistent—those are the qualities she showed every time. I hope Flymedi recognizes her invaluable qualities because employees like her are rare to find these days.

Reply from Flymedi
Süleyman has arranged consult with physician and provided quick answers to all of my questions. And he’s very nice to work with.

Reply from Flymedi
I recently had my rhinoplasty surgery arranged through Fly Medi, and I couldn’t be happier with the experience. From start to finish, everything was seamless, professional, and incredibly supportive.
Special thanks go to Büşra who was both so attentive and kind throughout the entire journey. And a thank you to Şafak who was with me the morning of my surgery. They stayed in regular contact, answered all of my questions, and made sure both myself and my partner felt completely looked after the whole time. Their warmth and professionalism truly put me at ease.
I am now one week and six days post-op, and today I took my cast off. The results have exceeded my expectations - I am absolutely over the moon with how my nose looks. I want to sincerely thank my doctor, Dr Söngul, for her incredible skill and care. She is truly amazing, and I would highly recommend her to anyone considering rhinoplasty.
Overall, Fly Medi and the team have made this such a positive experience, and I can’t thank them enough for everything.

Reply from Flymedi
Safak was really helpful the entire journey during my surgery and I would definitely recommend him to anyone

Reply from Flymedi
She was with us every step of the way, answered every question and took care of every need. Really appreciate her.

Reply from Flymedi
Everything went so smoothly. From the first contact untill we flyed back home, everything was well explained, staff was so nice in the hospital and kind and our contact persons were very professionals.

Reply from Flymedi
Baris was The Best. He models customer service. He was always communicating in advance, always responded with seconds for every question. Should I make another trip, procedure I would ask for Baris.

Reply from Flymedi
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