Floorstore Reviews 298

Just had LVT fitted to my dining, kitchen, hallway and summer room and would highly recommend The Floorstore @ Wakefield. Excellent product, customer service and fitting. Couldn’t have asked for me.... See more

We are thrilled with the new wool carpets supplied by FloorStore, Harrogate. And their customer service is excellent, every time. The fitter was prompt on arrival, and worked very efficiently, and sho... See more

We had a new landing carpet, as well as stair runner including stair rods supplied and installed by Floorstore, and they were fantastic throughout. They were very friendly and helpful as we looked for... See more

Mike has helped us a lot through the process, it was very informative. The guy clearly knows his floors! Johnny helped us with setting up the finance for the whole thing. It was done so quickly a... See more

Very helpful throughout the entire process. From first guidance about types of suitable carpets in the store, and including the willing loan of carpet samples to assess their suitability... See more

Fitting team arrived as planned and carried out the work effectively. Kitchen/dining area and hall way were the areas to be dealt with and both had been prepared with underlay in place and skirting bo... See more

Fabulous service from start to finish, really pleased with the floor store Wakefield! Can’t fault any part of the service. From visiting the store to getting our carpet fitted, the staff were great!... See more

We were struggling to get the flooring we wanted for our new extention as what we had chosen required a flat even floor and ours was uneven. After nearly giving up we called at Floorstore Wakefield. C... See more

Absolutely brilliant! Molly was amazing at helping us with the carpets and laminate flooring. Helped us with the measurements and made sure we had everything we needed. Scott was brilliant also, we ha... See more

I recently bought some flooring from the Crossgates store. John was really helpful offering suggestions of flooring available based on my requirements. Good choice and well laid out store. The fitter,... See more

Couldn’t be happier with the service we received from Floorstore. Rob was amazingly patient and offered great advice and reassurance, keeping in touch to make sure everything was going to plan. The c... See more

Excellent service highly recommended We have dealt with the floor store over many years having bought flooring for the whole of the house from laminate to carpet and more recently LVT. We have deal... See more

We had great service from Paul in store from start to finish. He was really helpful selecting the best flooring to suit our needs with two small dogs at home. He was patient and attentive and we’re re... See more

Stuart gave me a really useful lesson in flooring, showed me their extensive range of engineered floorboards as well as alternatives. Also met the fitter who was very helpful. Stuart gave me estimates... See more

I initially went to the Leeds store unsure of what I really wanted but was left to respectfully browse and when I wanted help, their staff were excellent and helped me choose the right carpet for th... See more

Overall, very happy with the flooring and the fitters they were excellent. However, the communication from Floor Store regarding delivery of materials and fitters on the day was VERY POOR. These wer... See more

Visited store last Monday Matt was so friendly and helpful . Carpet ordered and fitted 3days later . Fantastic service as last 2 companies didn’t turn up for appointments. Highly recommend this compan... See more

Hi, Stuart dealt with me from start to finish helping me patiently choose my stair/ landing carpet. I went in quite a few times and he always gave me his time without getting impatient. Great s... See more

Can highly recommend Floorstore, Wakefield. Went the extra mile with our delivery from France, making sure it was delivered on a very exact date - special mention to Kris Taylor! Nathan, in delivery d... See more

Excellent service from start to finish. Helped us decide what we needed and told us about the different types of flooring. Sent us a guy named Sid to fit and he was also absolutely A1. Helped me with... See more

Would just like to say a big thank you to Rob for helping us choose our new bedroom carpet. This is the third or 4th time we have had flooring from the Floor Store Wakefield, having had both carpets... See more

Purchased and had fitted wooden flooring and carpet from Floorstore at Wakefield. Start to finish was absolutely great; could not have asked for a better service from advice in store to actual fitt... See more

Used the team at Floorstore three times now for various carpets in my home. Great service in the showroom and always a terrific job done on the fitting. Extremely reliable and just an honest group of... See more

Not greatly impressed with the fitters though. They did an adequate job but managed to scratch the shower tray (not worth the hassle of reporting it) and commented that it would be better if they had... See more

Great service, Jonny was very accommodating even though we had to push back our flooring a few times. We also got our carpets from here. Both fitters were punctual and reliable and did a great job. No... See more

Scott in the Wakefield branch was great from start to finish. We came in for a comparison quote with the intention to shop around, but loved the fact that prices were really great and Scott didn’t p... See more

Staff were friendly and helpful, carpet and underlay were good quality and prices. Carpet fitters were on time and were clean and efficient and didn’t mind moving a couple of pieces of furniture. Over... See more

Superb service, top quality oak flooring installed in herringbone pattern and the finished product is immaculate - blown away. Highly recommend Floorstore and will definitely be returning. Craig th... See more

When to two flooring shops today, this being the second and the customer service from Stuart was second to none. The first shop didn’t even care that I was in their shop, and struggled to find someone... See more

We needed new carpets for our loft extension. We came into the store and Stuart was more than helpful. We told him what we were looking for and he gave us a good selection of carpets to choose f... See more

Outstanding service from start to finish! From Rob at the shop helping us choose our flooring to the top lads fitting everything for us. I seriously wouldn’t choose anywhere else to go for floor cov... See more

Nothing is too much trouble for these people. From the initial warm and friendly advice they gave us throughout the product selection process, their full understanding of our budget and time demands,... See more

After already receiving a few quotes from other company's a family member advised me to have a look at Floorstore, I had a look on the website and requested a quote which I received via email quite qu... See more

Quality service from start to finish, Rob from the Wakefield store Booked my full house in for a Saturday. The fitter turned up absolutely spot on time & worked non stop throughout the day. Over t... See more

Myself and my husband visited the Leeds store today and were greeted by Stuart. He was extremely friendly, knowledgeable and helpful. We will be placing an order within the next few weeks.

We are happy with the service especially from Wendy and Adrian ,both were always at the service.we received nice comments regarding the flooring. From Azad and Anna

They bent over backwards to accommodate my needs. Got me fitted quickly at very competitive prices. Love my LVP flooring and carpet. Highly recommend the company and Rob who will sort out your needs.

The salesmen are very friendly and not pushy at all for a sale, I was left to have a good look around and make an informed choice of what I wanted. The salesman was very knowledgeable of all the prod... See more

Was really pleased with the service we recieved at Floorstore, Scott was really helpful and very knowledgeable I would definatly go to floorstore when I get carpets for the rest of my house the qualit... See more

Staff were very helpful and polite in store. Knowledgeable about the products. Delivery to store was quicker than expected, and delivery to home was well organised and efficient. Products are of good... See more

Used a number of times for different flooring. Always do everything they can to supply what we want and at competitive prices. Customer service is bar none. Wouldn't go anywhere else for flooring.

Used The Floorstore many times and dealt with Rob on every occasion, professional service from the start explaining every product. The fitters take pride in their work and carry out a 5 Star service 1... See more

I am an interior stylist and a home owner and have always and willI always use The Floorstore. Their range of flooring is immense. The service is both professional and understanding and they have time... See more

Great service - great floor Basically everything went well from start to finish - from choosing our flooring, to the measuring, to the fitting. I couldn't be more pleased and we are already plannin... See more

I recently purchased some laminate flooring from the Floorstore in Leeds, I am really pleased with how they welcomed me into their store and showed me the best laminate for the best price and how quic... See more

Very helpful staff (Liam especially) and able to supply what we needed at a price that could not be betered elsewhere. Next time I need flooring I won't bother checking anywhere else.

Thanks for the floorstore Wakefield branch for completing my floor before Christmas. Lewis work is great . I love my new kitchen fully completed with my new floor.Also thanks to Jessica for organising... See more

Great service from Floorstore . Best price quoted and great fitting service . Definitely recommend . Had carpets at home and now wood floors at work . Thank you Julian W

I bought some farrow and ball paint online from FloorStore. They gave me an excellent price and an excellent service. The paint was delivered within 3 days to my home in Kent, and the communications w... See more

Stuart was amazing, from my first visit to the shop to the finalising of the order he walked us through all the details and helped us find the right carpet for our needs.