Fletchers Waste Management - Skip Hire & Commercial Waste Reviews 1,214

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the straightforward and efficient service, particularly the ease of online booking and the prompt delivery. People highlight the polite and helpful nature of the staff, both on the phone and in person. Consumers also value the punctuality of deliveries and collections, with many noting that the company adheres to agreed-upon schedules. The overall sentiment towards the delivery service and the order process is highly positive. People find the service to be of good value, with reasonable pricing. However, some reviewers express concerns about the booking process, citing issues such as failure to follow specific delivery instructions and the need for multiple calls to resolve issues. Despite this, the general consensus is that the company provides a reliable and user-friendly service.

Based on these reviews

Rated 4 out of 5 stars
Verified

Excellent response and assistance from Fletchers Sheffield office. Spoilt by email from Manchester saying skip would be picked up after 10 days. I could extend by paying extra week. I HAD ALREADY... See more

Rated 4 out of 5 stars
Verified

Ordering the skip and paying online was easy and very good. Unfortunatly , I put a message for the skip to be put on the verge , and paid the extra for this . As we were out when skip was de... See more

Rated 4 out of 5 stars
Verified

turned up on time has agreed and collected on time this is all you can ask for really , i did ask for the skip to be positioned on drive to accommodate skip and car on line which could have been done... See more

Rated 4 out of 5 stars
Verified

No issues with the service but skip hire has become too expensive. Big price increase since last time.

Rated 3 out of 5 stars
Verified

Poor administration. Driver excellent. Had to make several phone calls to ensure delivery was only two and a half days after requested date. Given different explanations by different people. At one st... See more

Rated 5 out of 5 stars
Verified

Helpful, polite and cheerful staff over the phone - good advice on skip size, how to book online, collection, etc. Skip delivered as promised taking note of the additional request from me of deliver... See more

Rated 5 out of 5 stars
Verified

I booked a man with a van to remove items, following a clear out of the shed. I was short of time due to a house move, so needed a lot of things disposing of very quickly, and I didn’t have the time t... See more

Rated 5 out of 5 stars
Verified

I found the pricing reasonable and easy to understand. For me, the standard hire of one week was enough time and meant it was collected without me needing to arrange it, which I appreciated during a b... See more

Rated 5 out of 5 stars

Delivered and collected on time, drivers polite and courteous. Clean and secure collection. Driver came early on bin day so had to move our wheelie bin to pick up the skip, but he stopped before leavi... See more

Company replied

Rated 5 out of 5 stars

Becki was amazing, so helpful, efficient and professional. It’s a really awkward delivery spot and she was so reassuring that there would be no problems with her drivers getting the job done! Spot on!... See more

Rated 5 out of 5 stars
Verified

Easy to order Clear and concise messages Delivered when they said it was going to be delivered Friendly delivery driver Reasonably priced Would use again

Rated 5 out of 5 stars
Verified

Super service. Really good communication on the phone and via their email updates when things are delivered and collected. Drivers really nice and friendly. Can't recommend highly enough.

Rated 5 out of 5 stars
Verified

Excellent service, I ordered the skip online and it was delivered very early on the day expected. I filled it quickly and sent a request for it to be collected earlier than scheduled, it was collected... See more

Rated 5 out of 5 stars
Verified

Re arranged driver so we could have on a specific date Phoned to check there wasn't a car in garage - very thoughtful. Collected without a problem Great service Thank you

Rated 3 out of 5 stars

Skip was good quality although expensive. Delivered on date and time promised. Collected ok. Had used the company previously would more than likely use them again.

Company replied

Rated 5 out of 5 stars
Verified

Very easy to book online and pay, gave instructions where to put it, skip arrived and was left exactly as instructed. This will be my go to firm now as and when skips are required.

Company replied

Rated 5 out of 5 stars

Can't fault Fletcher's at all. Dropped the skip off before 7am on the day and collected with no fuss - neither time I was in the house. Had to contact them over a collection query and they were not... See more

Company replied

Rated 5 out of 5 stars
Verified

Prompt drop off on the agreed day, friendly and professional driver, who helped find a better place for the skip when we described we needed access to the drive.

Rated 5 out of 5 stars
Verified

Second time I've ordered a skip from Fletcher's, they're so helpful when it comes to adhering to personal request Cheers

Rated 5 out of 5 stars
Verified

Very good company to deal with easy ordering and straightforward collection. Well mannered and helpful, I would recommend them to anyone and I would use them again.

Company replied

Rated 5 out of 5 stars
Verified

Superb! Easy booking system online, delivered next day! Rang up to say I was done with it a bit earlier, and they came the next day to pick up! Super easy, the skip delivery guy was easy to talk to an... See more

Rated 5 out of 5 stars
Verified

Earlier delivery than expected and ability to keep the skip for as long as needed. The delivery man was polite and friendly.

Rated 5 out of 5 stars

Good communication and help on phone. Easy to book online. Skip arrived on time. Great driver who was super careful. Thank you.

Company replied

Rated 5 out of 5 stars
Verified

Excellent service ,deliver on time pick up when they say ,i have used them before would defo use again and recommend them

Company replied

Rated 5 out of 5 stars
Verified

Delivered with a friendly attitude, placed with care and bigger than I expected for the smallest one …good price for the size

Rated 5 out of 5 stars
Verified

Absolutely fantastic service delivered the next day early doors I ordered online which I was a bit unsure of driver was polite and courteous with the customer will be using again

Rated 5 out of 5 stars
Verified

Efficient except they didn’t deliver on the day requested online. I trust they will remove the skip on the day requested!

Rated 5 out of 5 stars
Verified

Had man with a van today. Such an excellent service, the men were cheerful and so helpful. I will always use this company.

Rated 5 out of 5 stars
Verified

The skip arrived on time and was placed where required. It was then collected on time. Staff were helpful and pleasant

Rated 5 out of 5 stars
Verified

Good customer service when i needed to speak to a human and easy enough to book a skip online.

Rated 5 out of 5 stars
Verified

Brilliant service from beginning to end - easy to order, delivered on day they specified and collected the same - fab, will definitely use them again

Rated 5 out of 5 stars
Verified

Quick, efficient , very easy to order and reasonably priced. I will use Fletchers again.

Rated 5 out of 5 stars
Verified

Did exactly what they said they would. Prompt delivery of the skip. Read my instructions for where I wanted the skip and put it right where I wanted it

Rated 5 out of 5 stars
Verified

Really good price. Delivered and removed the skip on the times they said, and the driver was cheerful and helpful.

Rated 5 out of 5 stars
Verified

Easy to order. Skip delivered on time. Very friendly and helpful driver. Pleasure to do business with you.

Rated 5 out of 5 stars
Verified

The booking was really easy. Delivery with smile, the gentleman was really friendly and they came to pick up the skip when I asked them to. Thank you

Rated 5 out of 5 stars
Verified

Delivered when they said they would, driver very friendly and they picked it up early as we were done.

Rated 4 out of 5 stars
Verified

On time and friendly. I was also impressed that they recycle a very high percentage of waste.

Rated 5 out of 5 stars
Verified

Excellent, driver pleasant and very friendly. Could not fauly them at all

Rated 3 out of 5 stars
Verified

I didn't realise how much i would've saved if I had gone direct to the skip company instead of using your service, I think your mark up on the service is excessive and next time I need a skip i will... See more

Rated 5 out of 5 stars
Verified

Great service , friendly customer service, On time delivering and picking up , I will use them again definitely 👍

Rated 5 out of 5 stars
Verified

Excellent service, polite and professional behaviour. Special thanks to the ladies on the phone for answering my questions.

Rated 5 out of 5 stars
Verified

The driver was helpful,the skip was more than big enough and we had it for an extra day. Thank you ☺️

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Company details

  1. Waste Management Service
  2. Garbage Collection Service
  3. House Clearance Service
  4. Recycling Center
  5. Salvage Yard

Written by the company

Fletchers Waste Management specialise in affordable and reliable skip hire, and expert waste disposal services for homes and businesses. We’ve been providing our services across Sheffield, Rotherham and South Yorkshire for over 35 years, offering competitive skip hire prices starting from £100 plus vat. Our level of service has remained unbeaten by the competition, aiming for fast same-day delivery where possible, and we guarantee on-site delivery within 24-hours of making a booking. Bookings can be made through our online enquiry form, or by calling a member of our friendly team on 0114 244 5006 who will be happy to provide advice, guidance or quote on your specific requirements with no obligation to book.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Hasn’t replied to negative reviews


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Rated 1 out of 5 stars
Verified

Turned up to collect without even being…

Turned up to collect without even being called, skip was half full. Their excuse was that it had been already a week that I’ve had it. This was my third skip in a row and the others were not collected for a few weeks,unless i called. Need less to say I will be getting skips somewhere else now

September 9, 2025
Rated 3 out of 5 stars
Verified

Poor administration

Poor administration. Driver excellent. Had to make several phone calls to ensure delivery was only two and a half days after requested date. Given different explanations by different people. At one stage we were told the skip had been delivered when it clearly hadn't. Why do you provide an additional notes facility if clearly nobody reads them. The only plus side was the lorry driver. We have difficult access and he was really helpful and went the extra mile for us.

September 8, 2025
Rated 5 out of 5 stars
Verified

Helpful, polite and cheerful.

Helpful, polite and cheerful staff over the phone - good advice on skip size, how to book online, collection, etc.
Skip delivered as promised taking note of the additional request from me of delivery after 1pm. Driver also polite and helpful.
Skip collected on day agreed.

August 19, 2025
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Rated 5 out of 5 stars
Verified

Easy to order

Easy to order
Clear and concise messages
Delivered when they said it was going to be delivered
Friendly delivery driver
Reasonably priced
Would use again

July 29, 2025
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Rated 4 out of 5 stars
Verified

Keep it local - it’s better

Excellent response and assistance from Fletchers Sheffield office.
Spoilt by email from Manchester saying skip would be picked up after 10 days. I could extend by paying extra week.
I HAD ALREADY PAID EXTRA WEEK!- to cover two weekends which would have been included.
The originator of the letter from Manchester had not looked at my booking properly. And I’ve paid extra unnecessarily

June 11, 2025
Rated 1 out of 5 stars
Verified

Couldn't find their own backsides with two hands and a flashlight

The (wo)man with a van service I paid for was absolutely fine when it arrived. Unfortunately it did not arrive on the day it was booked and it to multiple, multiple calls on my behalf to find out what was happening, to reschedule. Every time I rang Fletchers I was told to ring another number- in London, Leeds, Liverpool. No one knew anything and despite many promises no one rang me back (except Gregg at B&G Waste - shout out to Gregg - who finally got me sorted).
Bottom line is I wouldn't use Feltchers again if they paid me.

June 11, 2025
Rated 5 out of 5 stars
Verified

Skip hire

Did exactly what they said they would. Prompt delivery of the skip. Read my instructions for where I wanted the skip and put it right where I wanted it

June 2, 2025

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