Expressofferstoday Reviews 1,610

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the clear and informative service provided by the company's representatives. People found the staff to be friendly, helpful, and professional, with several reviewers specifically mentioning names of staff members who provided excellent service. Consumers value the detailed explanations and honest advice given, which helped them understand the property sales process and make informed decisions. Many reviewers highlighted the company's efficiency in selling properties quickly and achieving satisfactory sale prices. The communication throughout the process was commended, with staff providing regular updates and keeping clients well-informed. The easy accessibility and quick response times were also appreciated. Overall, individuals express satisfaction with the service and the positive outcomes achieved through the company's assistance.

Based on these reviews

Rated 4 out of 5 stars

They were a bit late on the call but a good experience overall. The offer to buy your house is 20% less than market value only suitable for people who need cash quickly like in a divorce situation for... See more

Rated 4 out of 5 stars

Samantha was clear and concise on the contract in which I’ve signed, she made me feel at ease but it’s early days to give a five star review just yet, Let’s hope the house sells within 30 days.

Rated 4 out of 5 stars

Most things dealt with efficiently but not always easy to connect by phone. Overall very happy with service provided and Rob was always polite.

Rated 4 out of 5 stars

I was able to contact you easily. All the staff were very helpful and explained everything clearly. I requested to speak to the same person in order to have continuity.

Rated 5 out of 5 stars

James was very professional, courteous and knowledgeable and easy to talk to and not a bit self important and stuffy like some estate agents I know. Express EA are a company to be trusted that you wil... See more

Rated 5 out of 5 stars

We would never have completed this process without Joseph he’s been unbelievable . We’d have no hesitation in recommending him to our friends & family. He’s a real credit to the company.

Rated 5 out of 5 stars

The property was only on the market for a week and we have 2 viewings and 2 offers with a bunch more people wanting to view. It was on the market with Lovetts previous to that for 3 months with no com... See more

Rated 5 out of 5 stars

James was friendly, helpful and extremely prompt in helping us through the buying process on our first home. Thanks!

Rated 3 out of 5 stars

The first person I spoke to promised they had a strategy, knew what they were doing, would get a price better than other agents etc. actually I got a lower price than I wanted. Elliot was very honest... See more

Rated 5 out of 5 stars

A very good efficient service, my property was sold quickly which enabled us to put our future plans in place. We received a fair price and the property sale went through without any major problems.

Rated 5 out of 5 stars

No pressure sales tactics,made it clear what options where available and associated costs. Highlighted the benefits of using Express. Exposed weakness of current estate agent being used.Made it easy... See more

Rated 5 out of 5 stars

Nikola joined on time and was very professional and knowledgeable. She did not push me into anything but provided a clear summary of your service. She then followed up wit comprehensive information by... See more

Rated 5 out of 5 stars

Frances was extremely helpful throughout the process and her calm and patient manner was so reassuring. After months of my house being on the market with another agent, it was sold within 3 weeks. Tha... See more

Rated 5 out of 5 stars

Really pleased with the service from this company, they managed to sell my property for £11,000 more than what I was on the market for, which I was massively surprised about. Sales process with Expres... See more

Rated 5 out of 5 stars

Very informative I am pleased we responded to the letter you sent out to sell our property ,Samantha was really amazing ,excellent in explaining everything and made me feel very comfortable talking t... See more

Rated 5 out of 5 stars

My my, what a busy company. I went back a bit and found all these 'helpful' staff by name: Jamie, Chantelle, Brittany, Nick, Annie, Samantha, Stacey, Rhianna, Sam, James, Holly, Alex, Fi... See more

Rated 5 out of 5 stars

Samantha was exceptionally clear, price and relevant to my inquiry and in addition clearly informative on the company’s business model; which I like. Our short meeting was concluded in a good and e... See more

Rated 5 out of 5 stars

All the staff I dealt with were amazing, But Olivia was outstanding she kept in touch throughout the sale, even when it turned out to be a bit more tedious than first thought. Excellent work you are A... See more

Rated 5 out of 5 stars

Excellent communication from start to finish by email and phone, and very quickly I had a sale. Will Kenny made sure I was in the loop and always asked if there was anything I needed. Will is great at... See more

Rated 5 out of 5 stars

Easy time contacting them and had good response times. Took a few days to get the offer accepted and confirmed via email.

Rated 5 out of 5 stars

I like the detailed explanation about how the team go about property sales. This understanding gave me a lot of comfort and assurance that I am in the right hands in respect of the sale of my property... See more

Rated 5 out of 5 stars

Very helpful and knowledgeable. Explained every option clearly and has given me enough to go away and discuss with my partner so we can make the best decision

Rated 5 out of 5 stars

I appreciated the work he had done in preparation and the clear explanations. I appreciated that he listened to our situation and set his presentation around it. I felt his advice was good and fair an... See more

Rated 5 out of 5 stars

Honest, frank and fact based discussions that enabled both sides of the property negotiation to get to a point they were happy with, without feeling manipulated. Thank you!

Rated 5 out of 5 stars

Meeting was on time, Chantelle new her Onions so to speak and made the process look easy and compelling. Follow up emails etc were quick and accurate. Impressed thus far.

Rated 5 out of 5 stars

James has been brilliant with me very professional and knowledgeable in what he does. Keep up the good work James.

Rated 5 out of 5 stars

Everything was explained really well, no mumbo jumbo just straight forward and easy to understand, Jamie was straight to the point on how you work and what you can offer us.

Rated 5 out of 5 stars

James was very helpful with answering the questions we were unsure on. Communication was very good which made it easier especially with being a first time buyer.

Rated 5 out of 5 stars

Stacey was prompt and friendly. Her professional attitude was refreshing I left the call very hopefully that my property will be sold within 30 days!! Well done Stacey

Rated 5 out of 5 stars

Clear, articulate, friendly, informative and professional service from Nik today. It’s helped me decide on my next steps and I plan to finalise a few points within 24 hours then start the process.

Rated 4 out of 5 stars

Edit: (original post below the edit) Received a text today and had some useful communication with one of the operatives. Yes they are registered with the TPO and Companies House but under Expres... See more

Rated 5 out of 5 stars

Super and very well explained / she certainly knows the market and gave me a very good explanation of what’s involved and I will be back on touch with her in the morning.

Rated 5 out of 5 stars

The experience was a good one. Very efficient service.Easy to sort viewings out. Very friendly and helpful team everything clearly explained.

Rated 5 out of 5 stars

Quick response. Keeping me informed. Various options to keep in touch. Friendly understanding personality. Lets see going forward if you delivery what you promise.

Rated 5 out of 5 stars

Quick turnaround, sold our property and accepted a new property in 8 days of going to market. Regular updates and communication thanks to Annie and Lola. Would highly recommend.

Rated 5 out of 5 stars

Brilliant service from James, kept me informed along the way. Personable, friendly service Thank you

Rated 5 out of 5 stars

Jessica was very personable and explained everything. There was no pressure and we felt comfortable

Rated 5 out of 5 stars

Robert was extremely helpful and friendly throughout the entire process. He gave honest opinions and realistic timeframes which were greatly appreciated

Rated 5 out of 5 stars

Very knowledgeable , prepared to listen, Put a new perspective on the property . Honest opinions. Options

Rated 5 out of 5 stars

Realistic, honest and practical advice given. All questions answered. Impressive grasp of the market and good clear explanation of the options available to me

Rated 5 out of 5 stars

Found a buyer quite quickly. and very quick to get the ball rolling on the sail of the property. always pleasant to speak to.

Rated 5 out of 5 stars

Lola, Lucy and the team have been great. Proactive, positive and enthusiastic. Excellent communications. Thank you.

Rated 3 out of 5 stars

Scott was punctual, courteous and had done background research so that the conversation was to the point and constructive. No issues with Scott. Decided to move ahead to the next stage because of... See more

Rated 5 out of 5 stars

Isobel was very clear in explaining all what Express Estate Agency can offer, and didn’t try to fob us off with a insultingly low offer for our house - well worth the 30 minute zoom call.

Rated 5 out of 5 stars

James kept in touch with me on going. The house has sold at the price that suits us , after conversation with James. We have been with a few estate agents and this one is far better at communicating... See more

Rated 4 out of 5 stars

Good , however I wasn’t expecting the text to request to proceed meant that I had signed the contract without seeing it or reading it! Fortunately I had looked at the contract my wife has with you, so... See more

Rated 5 out of 5 stars

Chantelle was very pleasant and informative. Lovely to speak to and we are very impressed how pro active Chantelle/Jess has been and quick with responses etc. They have really listened to us and do th... See more

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4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
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Hasn’t replied to negative reviews


Rated 5 out of 5 stars

James kept in touch with me on going.

James kept in touch with me on going.
The house has sold at the price that suits us , after conversation with James. We have been with a few estate agents and this one is far better at communicating and pushing the sale through.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Courteous service

James was very professional, courteous and knowledgeable and easy to talk to and not a bit self important and stuffy like some estate agents I know. Express EA are a company to be trusted that you will get good service and attention to detail

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Lola

Lola, Lucy and the team have been great. Proactive, positive and enthusiastic. Excellent communications. Thank you.

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

Good experience

Easy time contacting them and had good response times. Took a few days to get the offer accepted and confirmed via email.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Offer after only a few days on the market!

The property was only on the market for a week and we have 2 viewings and 2 offers with a bunch more people wanting to view. It was on the market with Lovetts previous to that for 3 months with no communication from them and no concrete offers. Express estate agency did everything they said on the tin and our contact James Latham has been very thorough and communicated with us really well through the negotiations. We are really happy and would highly recommend Express Estate Agency.

September 4, 2025
Unprompted review
Rated 1 out of 5 stars

Express Estate Agency: Very poor service.

I am sorry I ever contracted Express Estate Agency to sell my house.
They state that they will sell the property within 30 days, didn’t happen.
I was told that my house would be allocated to one person to deal with and he would not be given another house to sell until our home was sold, not true.
We explained that we felt the asking price was a fair one and didn’t wish to reduce it.
On three successive days we were telephoned by the same employee who strongly advised to drop the price if we wanted viewings.
The last straw was been told by EEA that a lady wanted to view our property despite our contract having expired a week before.
( EEA was informed by myself of the date of expiry and eventually acknowledged after several requests to do so)
I was advised that I could still agree with the viewing but I declined saying I did not want to risk being charged by two estate agents.
Appalling service.

August 26, 2025
Unprompted review
Rated 1 out of 5 stars

What's in it for them?

Same as lots of people on here. I checked how credible the company and the offer would be. It seems there are lots of fake reviews (unfortunately nowadays companies can buy X amount of reviews, so it's difficult to tell unless you ask some other website to check for credibility). Big alarm bells rang as on the positive reviews there are no specific info of satisfactory completed deals: no actual individual stories of how the deal moved forward and completed, only genetic info which points toward bought positive reviews. This looks like yet another scam. As yourself: what do they gain from buying your property at the asking price? They must make a profit somewhere, get something out of it somehow. That profit will be at the expenses of the seller. Obviously not everybody check the credibility of a company that actually doesn't even exist (the company number is not legitimate and didn't lead to any company.) and some do get caught. However information is key here and warning as many people as possible will stop such companies from scamming more vulnerable people.

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

James was very helpful

James was very helpful with answering the questions we were unsure on. Communication was very good which made it easier especially with being a first time buyer.

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

A very good efficient service

A very good efficient service, my property was sold quickly which enabled us to put our future plans in place.
We received a fair price and the property sale went through without any major problems.

August 22, 2025
Unprompted review

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