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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are pleased with the products, highlighting their good quality and reasonable prices. Consumers also appreciate the fast delivery service. Many people emphasize that the items they purchased matched the descriptions provided on the website. Consumers also express satisfaction with the customer service, particularly praising the prompt responses and helpfulness of the staff. However, opinions on orders are mixed, with reviewers showing low consensus.

Based on these reviews

Rated 4 out of 5 stars
Verified

Fast and accurate delivery. The product is wonderful but the photos on the website are not very clear about the wall bracket. For example, it is not very obvious or visible on the photos that there i... See more

Company replied

Rated 4 out of 5 stars
Verified

I was afraid that the fabric was not how it was on the picture, the texture and the colour. But it went well, very good quality.

Company replied

Rated 4 out of 5 stars
Verified

We really like the product. Looks nice and the quality of the material is great.

Company replied

Rated 3 out of 5 stars

The colors of the duvet cover and the pillow cases I bought are more like dark red instead of terracota. Also, the sheet was supposed to be beige and they sent gray. The quality is okay but too many f... See more

Company replied

Rated 5 out of 5 stars

I've ordered the TENCEL™ Lyocell (140 x 200 cm) Olivia duvet cover few days ago and the cover has truely amazing quality! (took only few days to be delivered as well) Love the color and design, so I w... See more

Company replied

Rated 5 out of 5 stars
Verified

The bamboo duvet cover is superb. Light, soft and breathable and it is a beautiful colour, and luxury at an affordable price. It's the best buy I have made for bedding in ages. My only wish us that th... See more

Company replied

Rated 5 out of 5 stars
Verified

I was nicely supriced with costumer service. Before I placed order it was mentioned that order will de delivered on 30th or 31th of December. Because of the delivery service it didnt came on these day... See more

Company replied

Rated 5 out of 5 stars
Verified

Very nice items, more creative than usual home furnishing shops. When you order on the webshop the delivery date looks always a bit far away but then you get the items just after a few days.

Company replied

Rated 5 out of 5 stars
Verified

I already bought two curtains at Eminza, they are both lightweight and very effective at isolating against sunlight and cold temperatures. Great colours as well! Will definitely come back for more

Company replied

Rated 5 out of 5 stars
Verified

Great quality, first I ordered one pair to see how it looks and how good tha quality is, and I ordered another set for thenother room as well, because the price-quality ratio is outstanding! Highly re... See more

Company replied

Rated 3 out of 5 stars
Verified

Track & trace did not work for a couple of days. Eventually delivered home well, furniture matched the description. The manual included was for a different piece of furniture.

Company replied

Rated 5 out of 5 stars
Verified

Great customer service. They were super helpful with the returns. I do not recommend the beige darkening curtains. They are not darkening at all. But the duvet covers are great.

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Rated 5 out of 5 stars
Verified

Ordered blackout curtains. Material is great. No deviation from what is described and shown on the website. Very happy with the purchase!

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Rated 5 out of 5 stars
Verified

good choice on the website, where it is easy to navigate between colors and sizes. I've ordered three curtains that were just as described and arrived on time.

Company replied

Rated 5 out of 5 stars
Verified

Curtains are very nice, from good quality materials. They are not 100% blackout but they block just right amount of light. Love them thank you Eminza

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Rated 5 out of 5 stars
Verified

Excellent customer service and products. It's just reti takes some time to reach

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Rated 5 out of 5 stars
Verified

I had a great experience with my purchase. It was easy to order online, delivery was fast and the quality of the product was great.

Company replied

Rated 5 out of 5 stars
Verified

Good quality household products at a pocket friendly price. Perfect delivery each time I shop here. Keep up the great service!

Company replied

Rated 5 out of 5 stars
Verified

The fabric is beautiful with defined texture and thick underside. Well sewn and isolates the cold as well. Falls with style and looks great

Company replied

Rated 5 out of 5 stars
Verified

Not 100% blockout curtains. Beautiful colour. Our lounge looks lovely with the curtains Good quality.

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Rated 5 out of 5 stars
Verified

everything as described, even better, in the right times. Bonus points for the packaging which was plastic free!! Thanks eminza

Company replied

Rated 5 out of 5 stars
Verified

I loved them, they arrived super fast and the quality is very good, I would definitely buy here again 😊

Company replied

Rated 5 out of 5 stars
Verified

Quickly delivery and great quality! I would recommend this store to others

Company replied

Rated 5 out of 5 stars
Verified

Fast delivery. The item I bought was exactly as described and I'm happy with my purchase.

Company replied

Rated 5 out of 5 stars
Verified

i love this company. They have great products and fast service. Highly recommended!

Company replied

Rated 5 out of 5 stars
Verified

Website and product is also good, delivered promptly.

Company replied

Rated 5 out of 5 stars
Verified

Products as described, very good quality, fast delivery

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Rated 5 out of 5 stars
Verified

Excellent service. Products received speedily and well packaged.

Company replied

Rated 5 out of 5 stars
Verified

Everything was packed so nice and thoughtful. The quality is pretty good.

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Rated 5 out of 5 stars
Verified

Efficiënt, what you see is what you get!

Company replied

Rated 5 out of 5 stars
Verified

Beautiful and Top Quality curtains For a reasonable price!!

Company replied

Rated 5 out of 5 stars
Verified

Fast delivery, and good quality furniture!

Company replied

Rated 5 out of 5 stars
Verified

Everything was good! Came fast and exactly as shown.

Company replied

Rated 4 out of 5 stars
Verified

I bought two duvet covers and i love them. good products, and true to size, received lots of compliment. My friends asked me for the website already. Will try the Bedsheets soon too.

Company replied

Rated 5 out of 5 stars
Verified

Amazing Great quality duvet. 100% recommended

Company replied

Rated 5 out of 5 stars
Verified

Very fast delivery and great product. My daughter really enjoys the spacious tent we bought her! Great quality also.

Rated 5 out of 5 stars
Verified

Great products for a very nice price, fast shipping and amazing customer service. Recommended

Company replied

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Company details

  1. Home Goods Store
  2. Christmas Store
  3. Linens Store
  4. Outdoor Furniture Store

About Eminza

Written by the company

Onze geschiedenis

Eminza is opgericht in 2011, met de wil om de beste decoratietrends aan te bieden tegen een scherpe prijs. Een verhaal dat begint met een eenvoudig maar gedurfd idee: het creëren van een online winkel, een duidelijke en transparante site, die een breed scala aan woningdecoratie artikelen zal bieden.

Onze decoratie aanbod

Eminza is uw online partner voor alle decoratie van uw huis: van de slaap- en kinderkamer tot de woonkamer, de keuken en niet te vergeten de tuin; voor al uw gezelligste momenten van het jaar, zoals Kerstmis, bieden wij u een ruime keuze aan meubels en decoratieartikelen, altijd tegen de beste prijs en met een inspirerend en vernieuwend assortiment.

Onze waarden en beloftes

Eminza is ook een online winkel met waarden, die de klant centraal stelt. Alles is voor u uitgedacht: snelle voorbereiding en levering, makkelijke navigatie, gedetailleerde product informatie en decoratief en technisch advies voor de inrichting van zowel binnen als buiten. U heeft ook de mogelijkheid om telefonisch of per mail contact op te nemen met een afdeling van de klantenservice in Frankrijk en u kunt gratis retourneren. Kortom, Eminza stelt alles in het werk om uw online aankopen te vereenvoudigen en u een dienst van kwaliteit en vertrouwen aan te bieden!

De voordelen van Eminza

Eminza's medewerkers werken samen om zo goed mogelijk aan uw verwachtingen te voldoen

Eminza's medewerkers werken samen om zo goed mogelijk aan uw verwachtingen te voldoen

Onze klantenservice staat voor u klaar

Gratis Retour

Verzending Dezelfde Dag

Beveiligde Betaling


Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 1 month


Rated 3 out of 5 stars

Wrong colors

The colors of the duvet cover and the pillow cases I bought are more like dark red instead of terracota. Also, the sheet was supposed to be beige and they sent gray. The quality is okay but too many faulty things.

October 8, 2025
Unprompted review
Eminza logo

Reply from Eminza

Hello,

We regret the discrepancies in the shades and the errors in your order.
Your feedback is valuable and will help us improve our quality control.
We appreciate your understanding.

Sincerely,
The Eminza Team

Rated 5 out of 5 stars
Verified

Product is great

Product is great! Very good

September 11, 2025
Eminza logo

Reply from Eminza

Hello,

Thank you for your positive feedback, and we are delighted that our article suits you perfectly.

The Eminza team

Rated 5 out of 5 stars
Verified

Excellent customer service and…

Excellent customer service and products. It's just reti takes some time to reach

August 28, 2025
Eminza logo

Reply from Eminza

Hello,

We appreciate your positive feedback regarding our assistance and items.
We acknowledge the delivery duration and are working to improve it.
Thank you for your understanding.

The Eminza Team

Rated 1 out of 5 stars
Verified

did not receive my package

did not receive my package! Was supposed to be delivered within 3 weeks and now (6weeks later) the package seems lost (was never received by PostNL) and the service desk says they cannot cancel the order.

August 27, 2025
Eminza logo

Reply from Eminza

Hello,

We regret the inconvenience caused by the delay and the lack of resolution from our support team.

We informed you that we started an investigation to retrieve your package, and because of this, we cannot refund you in the meantime.
We are waiting on the carrier's response.
Once we have it ; we can propose either to pay you back or place a new order free of charge.

We sincerely regret that your experience was not satisfactory.
We remain at your disposal for any further information.

Best regards,
The Eminza team

Rated 5 out of 5 stars
Verified

Website and product is also good

Website and product is also good, delivered promptly.

September 2, 2025
Eminza logo

Reply from Eminza

Hello,

We appreciate your positive feedback regarding our platform and the swift shipment.
Your satisfaction is our priority.

Best regards,
The Eminza Team

Rated 2 out of 5 stars
Verified

The sheets are poor qualtiy

The sheets are poor qualtiy

September 4, 2025
Eminza logo

Reply from Eminza

Hello,

We regret that the product did not meet your expectations.
Your feedback is valuable and will help us improve our products.

Best regards,
The Eminza team

Rated 1 out of 5 stars
Verified

I bought a bamboo duvet cover and I…

I bought a bamboo duvet cover and I used it for 3-4 times on a 4month period and the fabric got teared. Bad quality, I contacted customer support because in the Netherlands there is the conformity law where a product has 2 year warranty and if it is became defective within the first year, the seller needs to provide a refund or exchange. Eminza has taken NO responsability and blamed me for the defect.

You can even see in Eminza's reponse that they are unaware of the consumer's rights. If I buy a duvet cover from them, it is expected to last more than 4 months. That was my first experience buying at this store and since they don't want t respect consumer's rights, I have placed a formal complain to ECC in the Netherlands and ACM Consuwijzer.

March 29, 2025
Eminza logo

Reply from Eminza

Dear Laura,

We regret the inconvenience caused by the condition of the product and the dissatisfaction with our support.
We strive to meet legal standards and improve our services.
Our products are sent from France, and the deadline for notifying us of a problem with a product is 14 days according to our terms of sale.
Unfortunately, it is impossible to take back items that have been in use for several months. Your comments are taken seriously for future improvements.

Sincerely,
The Eminza team

Rated 5 out of 5 stars
Verified

I had a great experience with my…

I had a great experience with my purchase. It was easy to order online, delivery was fast and the quality of the product was great.

August 12, 2025
Eminza logo

Reply from Eminza

Hello,

We appreciate your positive feedback regarding the ordering process, prompt shipment, and product excellence.
Your satisfaction is our priority.

The Eminza team

Rated 5 out of 5 stars
Verified

Amazing

Amazing
Great quality duvet. 100% recommended

August 5, 2025
Eminza logo

Reply from Eminza

Hello,

We appreciate your positive feedback and are delighted our duvet met your expectations. Your recommendation means a lot to us.

The Eminza team

Rated 5 out of 5 stars
Verified

Packed with care

Everything was packed so nice and thoughtful.

The quality is pretty good.

August 7, 2025
Eminza logo

Reply from Eminza

Hello,

We appreciate your positive feedback regarding the careful packaging and the excellent standard of our products.
Your satisfaction is our priority.

The Eminza Team

Rated 1 out of 5 stars
Verified

I'm waiting since almost 4 weeks for…

I'm waiting since almost 4 weeks for the money return for the faulty product I've purchased on their website. Do I need to say anything else about this company?

July 26, 2025
Eminza logo

Reply from Eminza

Hello,

Thank you for your review. We understand your concern and we are sorry for the inconvenience. After checking, we have not yet received your return parcel. We therefore kindly invite you to contact our customer service through the contact form available on our website, so that we can assist you further and provide you with a solution as quickly as possible.

Kind regards,
The Eminza Team

Rated 4 out of 5 stars
Verified

Beautiful curtains and material.

Beautiful curtains and material.

July 29, 2025
Eminza logo

Reply from Eminza

Hello,

We thank you for your appreciation of our curtains and their fabric.
Your satisfaction is our priority and we hope to see you soon.

The Eminza team

Rated 5 out of 5 stars
Verified

Efficiënt

Efficiënt, what you see is what you get!

July 1, 2025
Eminza logo

Reply from Eminza

Dear Suzy,

Thank you for your positive feedback! We are pleased to know our service met your expectations accurately. We remain at your disposal for any needs.

The Eminza Team

Rated 5 out of 5 stars
Verified

Great!

Fast delivery, and good quality furniture!

July 21, 2025
Eminza logo

Reply from Eminza

Bonjour

Nous vous remercions pour votre retour positif concernant la rapidité d'expédition et la qualité de nos articles. Votre satisfaction est notre priorité.

L'équipe Eminza

Rated 5 out of 5 stars
Verified

The bamboo duvet cover is superb

The bamboo duvet cover is superb. Light, soft and breathable and it is a beautiful colour, and luxury at an affordable price. It's the best buy I have made for bedding in ages. My only wish us that the pillow cases came in other sizes.

July 21, 2025
Eminza logo

Reply from Eminza

Hello,

Thank you for your positive feedback and your appreciation of our product. We are delighted that you are satisfied. Your suggestion regarding additional pillowcase dimensions is noted and will be shared with our team for consideration.

The Eminza Team

Rated 5 out of 5 stars
Verified
Eminza logo

Reply from Eminza

Hello,

Thank you for your positive feedback.
We are delighted that our items and prompt shipping met your expectations.
Your satisfaction is our priority, and we look forward to serving you again soon.

The Eminza team

Rated 1 out of 5 stars
Verified

Waiting on furniture for almost a month now

I bought the furniture on 24 June 2025, it is now 21 July 2025 and I am still waiting on it to be delivered. We contacted Eminza, and even though they are very “helpful and understanding” on the phone, they still make this my problem by putting the blame on the delivery company but I never chose them. The delivery company doesn’t answer phone calls or even have an email address. I am starting to think that this is a scam.

June 25, 2025
Eminza logo

Reply from Eminza

Hello,

We sincerely regret the inconvenience caused by the extended wait and communication difficulties.
Please be assured that we are committed to resolving this matter promptly and remain at your disposal for any further assistance.

The Eminza Team

Rated 5 out of 5 stars
Verified
Eminza logo

Reply from Eminza

Hello,

We sincerely thank you for your positive feedback. Your satisfaction is our priority and we are delighted to have met your expectations. Please do not hesitate to contact us for any future needs.

The Eminza Team

Rated 5 out of 5 stars
Verified

Good😊😊😊😊.

Good😊😊😊😊..

June 17, 2025
Eminza logo

Reply from Eminza

Hello,

Thank you for your positive feedback. We are delighted to know that our services met your expectations. Your satisfaction is our priority and we look forward to serving you again.

The Eminza Team

Rated 5 out of 5 stars
Verified

Everything was good!

Everything was good! Came fast and exactly as shown.

June 10, 2025
Eminza logo

Reply from Eminza

Hello,

Thank you for your positive feedback. We are delighted to know that your order met your expectations and was delivered promptly. Your satisfaction is our priority.

The Eminza Team

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