The staff in my local City Centre…
The staff in my local City Centre Starbucks are amazing, friendly and hardworking. But, I visited there at 08:25 am on 24/01/2025.
I like to sit on the large sofa by the window, of which there are two facing each other with three small round tables.
Suggesting these are seats for multiple customers at once yes?
On the one sofa sat a woman alone, I said may I sit here too, indicating the empty sofa.
She said "no my daughters are coming in a minute."
30 Minutes later a lone young woman came in and joined her. The original woman whom I had asked, told her daughter to sit on the end of the sofa so nobody else could sit there without having to push past her legs!
I complained to the manager about this, as they were deliberately blocking two tables from being occupied by other customers, thus losing custom and sales!
I thought they were very selfish in their actions of blocking the two large sofas, refusing people to share them and use the other two tables there!
There should be a notice put up that chairs cannot be reserved, stopping other customers from accessing seating, also the use of empty tables!
However next time I will not ask, but just sit down, as it is just childish and ridiculous to commandeer large seating areas like that.
I am a gold member and refuse to be treated this way!
I hope the powers that be see this review!
January 24, 2025
Unprompted review