E-Venture Bikes Reviews 117

We had a puncture with our own ebike & Allan was brilliant, fixed it for us & was very helpful . . thank you so much

We were passing and asked on the off chance if they could fix our wheelchair as one of the brakes had broken. A young man came out and had a look, brought some tools out and fixed it in five minutes. We were really impressed with this service as it was something they would not normally do. Thank you to E Venture Bikes.

Ordered items, told one is out of stock & other would be sent. Emailed & phoned to find out nothing in stock and all refunded. Unable to reply to emails or give accurate info on phone.

I called to ask if I could have a repair to the derailleur of my Trek Powerfly. The mechanic said he'd be getting some parts in that day but to call back the next day to to confirm. I called back the next morning and he told me he had the parts. When I checked with him it seemed that he had the wrong parts. He seemed upset at me and accused me of giving him the wrong information on the parts even though I had only told him the name and year of the bike. He then rather rudely told me that he couldn't fix my bike and hung up. Trek retailers are usually really good in my experience but I'd probably avoid this one. I'll certainly be taking my business elsewhere.

Great service, friendly staff, good options for kit & rentals, and happened to be the only shop in the UK to stock the part I needed.

Excellent service. Fitted a dropper seat post and kick stand at short notice at a reasonable price. They certainly know their bike stuff. Highly recommend

We decided to hire a couple of bikes for a short morning ride out. What a helpful place! Sorting out in no time, gave us details of suitable routes to follow and very clear explanations on the bikes themselves.
Would not hesitate to anyone looking to explore the area.

What a brilliant outfit !!!! Took our ebikes to Keswick for the weekend Our Trex decided to throw a fit No power assist Called in on spec 4pm Saturday 4.45 Your bikes fixed £25 quid 100% Dedicated outfit saved our weekend Cannot thank them enough Brilliant service 10/10

Absolutely no complaints about the service. Very efficient and competitively priced.

simple, fast.

A spoke broke and I needed new tyres. Venture were fast efficient and well priced. I will definitely be using them more. A real place you can trust.

Excellent service, thanks.

Easy to order, fast delivery, great service

Easy access to parts. Arrived 3 days .

Good service

Good communication. Friendly service. Let down by the delivery company

Needed to keep my new ebike safe at home, only space available was in hallway, having looked at lots of different options, decided the clug was best for me, talk to e-venture bikes , gave great advice, highly recommended, great service

Confusion with the order as it was cancelled when I received the package there was only 1 battery where as it should of been 2 batteries in the set.

Ordered dynaplugs through click and collect. I live 4 miles from the shop and was planning to drive in to pick up the order however before I could the plugs where hand delivered!

Easy on line purchase, in spite of December weather conditions, Royal Mail disruption, Christmas parcel overload, which the company has no control over my parcel ordered on 12th December arrived within three days having been sent by Royal Mail.