Decorstore Reviews 243

The company is trying to rebuild a good reputation. Last year I have purchased a good and the result was I subscribed to Decorstore without knowing that with a payment of a monthly fees that become c... See more

I had money spent through my credit card on the decorstore.club website that I wasn't aware of. After communicating with their customer service, they promptly solved the issue and reimbursed me the fu... See more

I think I got really good service from Elsa from the Decorstore support team ... for her to reach out to help me really shows that there are still good people in this world even if they don't show t... See more

Great company and if you have any issues contact them and they will sort it out asap and a guy called Bob couldn’t be more helpful

I like how Eric approached the situation and how he just went straight to the point of the matter. He reassured me and was sincere throughout the whole email. He has great customer service skills and... See more

I love the customer service and I love how the responded swiftly. Some companies would have taken a day or more to reply but decorstore took a few minutes. The issue is being handled

Jamal was kind and understanding he promised to Refund my money: Great service and willing to help. Jamal is an excellent person to talk to when you have a problem he takes time to investigate the p... See more

its great experience and they were so helpful thank you

Very prompt responses which is what customers need, especially in society today. Many queries from other companies are never sorted or responded to. Thank you for your prompt attention.

I had an outstanding experience with the customer service team. From the moment I reached out, they were prompt, attentive, and genuinely committed to resolving my issue. Their professionalism and f... See more

Had a membership issue with the store and contacted Jas via live chat on the site. The issue was resolved swiftly and efficiently by Jas to my satisfaction in a very short time.

What a great customer service and the fact that Emily reached out so quickly to assist and the issues is handled well,I’m grateful

Thank you Sophie for stepping in and helping me with my request. It is very much appreciated.

Phoebe, Thank you for your very prompt response regarding my enquiry and your undertaking to resolve the issue. Koos van Wyk

I got great service from Kurt. He helped me very good and I’m so impressed with his good communication skills. I would prefer him to help anyone with a problem.

Not understanding why money was taken from my card so I spoke to their customer service and it has been taken care of.

Thanks. But it was the same situation before - you cancelled my membership. But it's going on. Please, cancel it FOREVER! Thanks, Merry Xmas!

I have a problem in my account. Fortunately, the service client solved it and thanks to chat online ( Sally) helps me a lot in it.

I was being charged for something I was unaware of. I emailed my complaint. Problem resolved. Thanks for the speedy response!

Quick email response. The matter is in the process of being resolved.

I don't like why you detect money for my account while I'm not buying anything

The company attended my case very fast and they made everything clear to me when explaning

Enzo was very helpful with my refund request, and I am satisfied with his service.

Issue resolved Diamond helped in the matter So greatfull to them for there help

I am pleased t that the customer service team listened to my query and have acted appropriately

This company offer great service 👏 and good assistance thanks to Phoebe. Frans

I’d like to cancel and receive a refund I am no longer interested

They have responded to my request and working on it ASAP.

they refunded me which i appreciated, and was good friendly service. thankyou

I don't really have knowledge of this company was redirected from another site.

Eugene is in touch and helping to resolve the issue

The staff was proactive and gave answers to my enquiry.

They did well replied on time just now waiting for their promise

Thank you for the good service. I was happy that we could solve the problem fast. My regards Maria

Issue addressed and great communication from the team. looking forward to it

Agent Marc thank you for being accommodating.... and helpful .

Diamond resolved my issue very professional and included me step by step

The conditions of joining the club are not clearly spelled out thus confusing the potential clients. The response from your team is pathetic to say the list.

I look forward to a successful conclusion to this support request and want to express my appreciation for your initial professional contact.

Good support, Paula has found a solution to my problem.

Ms/Mr Andy gave me the information I need, and was helpful and professional as well.. Thank you Andy keep up the good work.

Issue is being handled well", "Helpful support", "Emily reached out to assist"me and it was helpful

Andy was really helpful when I needed customer support, would reccomend him.

Hello, I like Carmen's work. He is a professional. Good platform.

Eugene is currently assisting me with my issue. I appreciate the customer support and how quickly it’s being handled

Kenny is in touch and helping to resolve the issue.”, “Helpful Support”, “Issue is being handled well”).