I do not recommend Nebula at all.
I do not recommend Nebula at all.
This company took money from my account without my permission — R534 on 8 June 2025 and R705 on 15 June 2025. I never agreed to any subscription or service. I feel cheated and disrespected.
I have tried to contact them for a refund, but no help or clear answers. This feels like a scam. Be careful before you give them your card details — they will continue to take your money without your consent.
I’m reporting this to my bank and consumer protection services. I want my money refunded immediately and no more deductions!
Reply from Nebula
Hello dear Talent!
Thank you for taking the time to leave us feedback.
We are very sorry to hear that our app didn’t meet your expectations and that you had payment issues. We apologize for any confusion!
Please know that we pride ourselves on full transparency: all subscription details-including trial-to-paid conversions-are clearly displayed before you confirm any payment, and you can cancel at any time via your account settings.
Please rest assured that our team has received your request and will respond as soon as possible. In the meantime, we kindly ask you to check your email inbox, including the spam or junk folder, as sometimes our replies may land there.if you haven’t received our response, feel free to reach out again at nebula.support@nebulahoroscope.com — we’re here to help and resolve this for you.
Kind regards,
Nebula team 🔮
