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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service provided, highlighting the helpfulness and friendliness of the staff. Many reviewers specifically mention staff members by name, commending their professionalism, knowledge, and willingness to go the extra mile to assist with any queries or issues. Consumers also appreciate the ease and speed with which contracts are set up, as well as the clear and understandable information provided. People express high satisfaction with the facilities, noting that they are well-maintained, clean, and secure. The accessibility of the storage units is also a frequently mentioned positive point, with customers appreciating the ease of access at any time. The location of the facilities is convenient for many, and the prices are considered fair and good value for money. Overall, reviewers highly recommend this company for its excellent service, friendly staff, top-notch facilities, convenient locations, and reasonable prices.

Based on these reviews

Rated 5 out of 5 stars

Had a 10x8 unit in Paignton for 3 months after a house move fell through. Ian was always courteous and fun to have a chat with. Unit was accessible at all times. I shall miss going there just for th... See more

Company replied

Rated 5 out of 5 stars

I used Dainton storage Swansea. Chris was friendly and helpful. The facilities were well organised clean and secure. The price was competitive and good value for money. Would recommend and use aga... See more

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Rated 5 out of 5 stars

Ian and his team did everything in their powers to make our time at Dainton fantastic. Moving house and relocating is a stressful time and having to put all your possessions into storage could potenti... See more

Company replied

Rated 5 out of 5 stars

Just finished using you for the second time, Always someone on hand to help if needed,spotless sight,would recommend to everyone,perfect

Company replied

Rated 5 out of 5 stars

Great experience with Dainton.Used it for our business. Secure, well maintained site. Staff are fantastic. Key fob for access before opening hours and after closing. Toilet facility. Accepted deliveri... See more

Company replied

Rated 5 out of 5 stars

David in Bridgend has been so helpful from my first enquiry to completing the contract. He was friendly, explained everything and very welcoming. The storage container was clean and very accessib... See more

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Rated 5 out of 5 stars

Paul and Chris were like my knights in shining armour! After finding myself and my 86yr old Mom homeless we chose Dainton to secure our belongings. Not only were these amazing guys caring and empathe... See more

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Rated 5 out of 5 stars

The guys at Par units were very helpful and explained the system well. A clean 20' container was rented for a month while my son was moving home. The site was secure and secure locking on the con... See more

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Rated 5 out of 5 stars

This is the best storage facility I've used so far. It's very accessible and is also very well laid out. Customers are issued their own personal number to access the unit out of hours. Chris went over... See more

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Rated 5 out of 5 stars

A well-maintained and secure unit. Professionally run and no problems throughout our stay. Site managed by Paul Beacham who gave great support when required. Would recommend this company.

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Rated 5 out of 5 stars

We have had 2 storage containers at Dainton Self Storage, Yalberton Industrial Estate, Alders Way, Paignton, Devon for the past 2 years, just emptied them recently. We have had a very efficient se... See more

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Rated 5 out of 5 stars

Friendly and clear communication, good value and very helpful. Storage unit was in good condition. We stored our home contents for a few months while we were between homes and everything was fine. Acc... See more

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Rated 5 out of 5 stars

Dainton’s at Par in Cornwall were life savers for us. We moved from a 152m2 house in France to a 71m2 house just minutes from their storage facility. The container was in perfect order and the acces... See more

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Rated 5 out of 5 stars

Perfect from start to finish. Helpful, respectful and clear communication throughout out time with Dainton. Ian at the desk ensured that even as a female customer I felt safe and supported. So gl... See more

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Rated 5 out of 5 stars

fantastic service for the whole time we were there. Lee and his team were wonderful, helping us choose the right unit for us, giving us the run of the place while we filled our unit, and being so unde... See more

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Rated 5 out of 5 stars

Lee and Marc have been helpful and understanding at every point during the last 10 months - this is the 3rd time we have used Daintaon's and it is unlikely to be the last!

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Rated 5 out of 5 stars

I used the Torquay branch to store the contents of my house whilst moving. The containers were clean, dry and extremely secure. Mark & Tim were very helpful, friendly and professional & I cannot... See more

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Rated 5 out of 5 stars

What can I say, Ian was amazing. Was professional and sympathetic to our situation. We left feeling like the pressure had lifted. Even today when we returned our padlock and fob, so helpful. We wil... See more

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Rated 5 out of 5 stars

Excellent facility. I have been using the site since before Dainton took over. The service with Dainton has been second to none. Chris Adams, depot manager has always been helpful and courteous. Pro... See more

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Rated 5 out of 5 stars

Needed some storage at short notice for a short period of time, so I got in touch with the Swansea depot. They had a great deal on and made the whole process really easy to arrange! Chris P was s... See more

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Rated 5 out of 5 stars

Andy and his team are very helpful, understanding and in general offer a 1st class service. Fair, inexpensive and friendly. Couldn’t recommend higher tbh!

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Rated 5 out of 5 stars

My first forage into the world of storage… Very impressed with Dainton’s units, site and customer service. Site manager Dave was really friendly and went through everything I needed to know in a way I... See more

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Rated 5 out of 5 stars

Marc and Lee at Barnstaple Dainton Storage are brilliant. Explained the process and set up a contract really quickly. Nothing was too much trouble. The storage facilities are great. No leaks or damp.... See more

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Rated 5 out of 5 stars

Can’t fault Dainton. The work carried out over the last couple of years have made it very accessible. It’s clean, organised and easy to access. Help is always available if needed and regular correspon... See more

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Rated 5 out of 5 stars

The site is always clean and well maintained. Tim, the manager is one of the friendliest people you will ever meet and has always been accommodating. We have had 2 containers over the last couple of y... See more

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Rated 5 out of 5 stars

I have used Daintons Barnstaple for the past 10+ years on various occasions. I have always received excellent service from Lee and the other members of staff. Always ready to have a chat and sort out... See more

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Rated 5 out of 5 stars

Wonderful local company to work with, we've had two fantastic units with them for a number of years and never had an issue. Andy is great, so helpful and answered all our questions we've had promptly... See more

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Rated 5 out of 5 stars

Dainton were easy to deal with and always very helpful when help was needed. They have storage units of various sizes so will have something to suit your needs. The units were all very secure and my... See more

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Rated 5 out of 5 stars

When you place your lifelong , personal possessions into storage you need to be confident that the storage facility and management are up to the mark. Ian ( Paignton ) gave those re assurances up fron... See more

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Rated 5 out of 5 stars

Easy, convenient and would highly recommend We used it to store things pre-moving house. We went to view the containers so see what size we'd need. Accessing the outside ones at any time was so... See more

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Rated 5 out of 5 stars

Can’t recommend Torquay Daiton storage enough . Tim and Mark have made the process so easy , friendly and informative. Excellent condition storage containers. Real ease of access. Excellent security.... See more

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Rated 5 out of 5 stars

We can't fault Dainton Plympton, Plymouth at all. Kelvin was brilliant. Helpful; professional and friendly. We would definitely use Dainton again. We had no qualms at all about security.

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Rated 5 out of 5 stars

tim was a great guy had a storage container when i needed it prices were great for the time i used it very helpful explained everything in detail and very well looked after site and containers will... See more

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Rated 5 out of 5 stars

I had a long term rental and couldn't fault the service. The unit I had met my needs perfectly and it was a very smooth process to access the unit whenever I needed. Everyone who works there was very... See more

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Rated 5 out of 5 stars

Daintons give a great service. We rented a container in Newport to store our furniture and belongings whilst looking for a new home. Paul, the site manager was always very helpful and accommodating... See more

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Rated 5 out of 5 stars

What a fantastic well run facility Very professional and secure, storage units are high quality The manager is informative and helpful I highly recommend Dainton storage for any needs ideal for... See more

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Rated 5 out of 5 stars

Very secure site, well maintained. All paperwork and charges etc are efficient including refunds of deposits etc Chris who manages the site, very helpful and professional. T.J.

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Rated 5 out of 5 stars

Absolute fabulous company to deal with. Professional, friendly. Information fully understandable, no hidden extras. Felt happy in the knowledge that my belongings were safe. Units well placed, clean a... See more

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Rated 5 out of 5 stars

I brought a new kitchen, appliances and other items to Dainton Paignton years ago, in preparation for moving to the area, but the move didn't happen. Ian arranged for a local removal company to clear... See more

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Rated 5 out of 5 stars

We have had storage containers for the last 18 months at Daintons due to the property we were buying going into probate - We decided to leave our possessions in the containers for another 6 months... See more

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Rated 5 out of 5 stars

Amazing storage solution for us for 8 months. We had a 20ft container which was perfect for our needs. Thanks to Ian Radmore and the team for fantastic customer service. It was easy to set up, with... See more

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Rated 5 out of 5 stars

Excellent service for signing up. Paul was particularly helpful and welcoming, he couldn’t have done more. Nice clean container, tidy yard, and a very good price!

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Rated 5 out of 5 stars

Really great service — the team at the Torquay branch are super friendly and nothing is too much trouble. The units were superb, dry and secure, and easy to pull a van up to if you've got a ground flo... See more

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Rated 5 out of 5 stars

Excellent service. Kelvin is very helpful, opening hours are pretty good and the contract doesn't tie you in. I was inside so had no problems with condensation (not to say the containers outside do!).... See more

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Rated 5 out of 5 stars

Ian runs a friendly and efficient service on behalf of Dainton. Always helpful when advice is required. An all round great service. Highly recommended

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Rated 5 out of 5 stars

The experience @ Dainton was enhanced by the helpfulness of Tim, his knowledge, professionalism and experience made the procedure from start to finish a smooth transition. I would highly recommen... See more

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Rated 5 out of 5 stars

Excellent units, Great prices. I hired a half size shipping container. It was very clean. Someone man's the facilities most of the day. Paul was very helpful in my stay and was very helpful when... See more

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Rated 5 out of 5 stars

This is the second time I’ve used Dainton at this site and the customer service delivered by Paul has again been second to none - highly recommended

Company replied

Rated 5 out of 5 stars

Paul has been very helpful throughout our time using Dainton. Setting up new storage facilities was simple and efficiently done. Any requests for assistance have been responded to very promptly. I... See more

Company replied

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Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Portable Building Manufacturer
  4. RV Storage Facility
  5. Storage Facility

Written by the company

Need more space? We provide a wide range of storage options and offer modular buildings for workspace solutions, serving both personal and business needs. With depots across the South West of England and South Wales, we stand out with helpful staff and services tailored to each customer. As a family-run business since 1975, we pride ourselves on exceptional customer service, making us one of the largest self-storage providers with over 5,000 customers. Whether you're moving, downsizing, or need flexible space for your business, we’ve got a solution that fits your budget and needs. From secure external units and internal lock-ups to vehicle storage, our convenient locations and dedicated team ensure a hassle-free experience. Our Portable Building Services also offer high-quality modular cabins, providing adaptable space for your growing business.


Contact info

4.9

Excellent

TrustScore 5 out of 5

238 reviews

5-star
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1-star


Rated 5 out of 5 stars

Safe, secure and very helpful staff

I hired a unit in Newport, Wales for just over 1 year for personal storage and found the company to be very reliable with great customer service at competitive prices. Would highly recommend.

October 22, 2025
Unprompted review
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Reply from Dainton

Thanks for the feedback Chris!

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Rated 5 out of 5 stars

Thoroughly recommended !

Had a 10x8 unit in Paignton for 3 months after a house move fell through. Ian was always courteous and fun to have a chat with. Unit was accessible at all times.
I shall miss going there just for the banter !
Wouldn't hesitate to recommend Dainton.

October 17, 2025
Unprompted review
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Reply from Dainton

Thanks for the nice feedback Tina! We'll pass this on to Ian. We're glad we could help and really appreciate the recommendation.

Rated 5 out of 5 stars

Dainton storage Swansea.

I used Dainton storage Swansea.
Chris was friendly and helpful.
The facilities were well organised clean and secure.
The price was competitive and good value for money.
Would recommend and use again

October 8, 2025
Unprompted review
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Reply from Dainton

Thanks, Helen! Really appreciate your lovely feedback — we’ll pass your kind words on to Chris and the Swansea team.

Rated 5 out of 5 stars

Andy and his team are very helpful

Andy and his team are very helpful, understanding and in general offer a 1st class service. Fair, inexpensive and friendly. Couldn’t recommend higher tbh!

October 1, 2025
Unprompted review
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Reply from Dainton

Thanks, Sam — brilliant to hear that Andy and the team made such a positive impression. We really appreciate your recommendation!

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Rated 5 out of 5 stars

Lee and Marc have been helpful and…

Lee and Marc have been helpful and understanding at every point during the last 10 months - this is the 3rd time we have used Daintaon's and it is unlikely to be the last!

September 28, 2025
Unprompted review
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Reply from Dainton

Thank you for your lovely feedback and for choosing Dainton ! We’re delighted Lee and Marc could make your experience so positive.

Rated 5 out of 5 stars

Very happy.

David in Bridgend has been so helpful from my first enquiry to completing the contract.
He was friendly, explained everything and very welcoming.
The storage container was clean and very accessible.
Will definitely be recommending to friends and family.

September 26, 2025
Unprompted review
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Reply from Dainton

That’s lovely to hear — thank you! We’re so pleased David could make the whole process simple and friendly from start to finish. Thanks for choosing Dainton and for recommending us!

Rated 5 out of 5 stars

Smooth Process

The process from start to finish was smooth and Ian was very informative.

September 15, 2025
Unprompted review
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Reply from Dainton

Thanks for the feedback Keith!

Rated 5 out of 5 stars

Ian and his team=Amazing

Ian and his team did everything in their powers to make our time at Dainton fantastic. Moving house and relocating is a stressful time and having to put all your possessions into storage could potentially make even more stressful. However this was not the case with Ian and his team they made it all very straightforward. Excellent thank you. Cheers Peter & Kerrie

September 14, 2025
Unprompted review
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Reply from Dainton

Thank you for your kind words. We’re so pleased Ian and the team could make things easier during a stressful move. Wishing you all the best with the new house!

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Rated 5 out of 5 stars

Excellent units

Excellent units, Great prices. I hired a half size shipping container. It was very clean. Someone man's the facilities most of the day.
Paul was very helpful in my stay and was very helpful when it was time to go.
I recommend these storage units. I been to a few in the area and this is the best so far ! Thank you 😊

September 13, 2025
Unprompted review
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Reply from Dainton

Thank you for recommending us! It’s great to hear you found the unit clean, secure and good value. 😊

Rated 5 out of 5 stars

Great experience with Dainton

Great experience with Dainton.Used it for our business. Secure, well maintained site. Staff are fantastic. Key fob for access before opening hours and after closing. Toilet facility. Accepted deliveries on our behalf and let us know when they had arrived. Would highly recommend.

September 8, 2025
Unprompted review
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Reply from Dainton

Thank you for your wonderful feedback Lyn! We’re so pleased our storage and service worked well for your business. I’ll pass your comments on to the team . We really appreciate the recommendation.

Rated 5 out of 5 stars

Great helpful staff

Great helpful staff, a pleasure to do business with them.

August 29, 2025
Unprompted review
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Reply from Dainton

Thanks Alan, we’re glad you found the team helpful — a pleasure doing business with you too.

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Rated 5 out of 5 stars

A well maintained

A well-maintained and secure unit. Professionally run and no problems throughout our stay. Site managed by Paul Beacham who gave great support when required. Would recommend this company.

September 1, 2025
Unprompted review
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Reply from Dainton

James, thank you for your recommendation and for recognising Paul’s support — much appreciated.

Rated 5 out of 5 stars

Professional setup

Very secure site, well maintained.
All paperwork and charges etc are efficient including refunds of deposits etc
Chris who manages the site, very helpful and professional.
T.J.

September 1, 2025
Unprompted review
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Reply from Dainton

Thanks TJ. We’re glad you found the site secure and Chris so helpful and professional.

Rated 5 out of 5 stars

I have held storage in different…

I have held storage in different configurations with Daintons Barnstaple for over 5 years and I'd recommend the storage facilities, but most importantly the team of Lee the Manager and his deputy Marc, who are hugely committed to ensuring the customer experience is the best. Lee and Marc always respond promptly and accurately to requests and questions which occasionally arise and ensure every time that they produce a solution if one is needed. They take pride in the facility and constantly maintain and clean the whole areas so that you know your storage is safe, secure and most importantly dry and free from pests which could contaminate your possessions.
I would recommend Daintons every time on that basis.
The only request at a corporate level is that there be access time to inside storage in out of hours as offered by some other providers , but this is a corporate and not local decision !

August 28, 2025
Unprompted review
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Reply from Dainton

Thank you JD for being with us for over 5 years and for recognising the efforts of Lee and Marc. We’re delighted to hear how much you value the team and the care we take to keep your storage safe and secure. Your feedback means a lot!

Rated 5 out of 5 stars

Friendly and clear communication

Friendly and clear communication, good value and very helpful. Storage unit was in good condition. We stored our home contents for a few months while we were between homes and everything was fine. Access was easy and paperwork all went smoothly.

August 19, 2025
Unprompted review
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Reply from Dainton

Thank you for your kind words! We’re glad you found everything smooth, helpful, and easy.

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Rated 5 out of 5 stars

Excellent service

Excellent service. Friendly, helpful and accommodating. Fully explained the process at the start, dealt with any issues very quickly and communication was top notch.

August 1, 2025
Unprompted review
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Reply from Dainton

Thank you Zoe!

Rated 5 out of 5 stars

Keep hold of Paul he’s a goodun!

This is the second time I’ve used Dainton at this site and the customer service delivered by Paul has again been second to none - highly recommended

August 18, 2025
Unprompted review
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Reply from Dainton

Thanks for the nice feedback Ian, we'll pass that on to Paul!

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