Daekleader.dk Reviews 18,038

TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are pleased with the fast delivery service, often receiving their orders promptly. People also appreciate the competitive prices, considering them a significant advantage. Consumers highlight that the ordering process is user-friendly, making it easy to find, pay for, and order products. However, some reviewers report issues with the customer service, mentioning difficulties in resolving problems and receiving timely assistance. Also, there are mixed opinions regarding the order process, with a low consensus among reviewers.

Based on these reviews

Rated 4 out of 5 stars
Verified

Fast delivery of the tyres even though they sent it from Poland. Technical support is fast to reply to the messages. Website has limited information about the tyres, they are not writing which count... See more

Rated 3 out of 5 stars
Verified

I have ordered four summer tires , looks like everything was okay they send it with the post and the tires never arrived. Im just waited and after find the tracking number and look after the tires w... See more

Company replied

Rated 5 out of 5 stars
Verified

Nem bestilling god pris for dækkene og super hurtig levering med tracing kode bestemt intet at klage over

Rated 2 out of 5 stars

Update 21/10 - 13:44. 11 days after ordering: The T&T number now show the tires as under way and support chat has sent an update. However, the support update merely sent T&T numbers without... See more

Company replied

Rated 2 out of 5 stars

Really difficult to get issues resolved with this company. The order was divided in so many deliveries that even daekleader had issues understanding what delivery was delivered when. One of the delive... See more

Company replied

Rated 5 out of 5 stars
Verified

Easy to use online order system. Very fast delivery. Very good prices. Perfect service.

Rated 5 out of 5 stars
Verified

Great the price was competitive. The only issue was that I was not updated with tracking and prompt ETA

Rated 5 out of 5 stars
Verified

Hurtig levering og god pris. Super smart at man kan få leveret til et lokalt værksted.

Rated 5 out of 5 stars
Verified

Got everything in good time as expected, without any issues.

Rated 5 out of 5 stars
Verified

Right order delivered within reasonable timelines an easy to track progression of transport and delivery.

Rated 5 out of 5 stars
Verified

The service was simply perfect, from A to Z. The wheels I ordered (Continental AllSeasonContact 94V XL) are excellent, they arrived in time as offered (5 days) and the price was more than correct. T... See more

Rated 5 out of 5 stars
Verified

Easy to search, find, pay and order. The tyres are much cheaper compared to other providers and the delivery came as ordered in time. Now my 6 series can drive in winther. Thank You Daekleader... See more

Rated 5 out of 5 stars
Verified

Good balance: price, quantity, rims came together with brand new wheel bolts an center rings that match my car. (I assume this to be as a result of the car information I’ve entered before ordering) so... See more

Rated 5 out of 5 stars
Verified

One of several orders - always quick and correct delivery 😊👍

Rated 5 out of 5 stars
Verified

Good service. Cheap! And shipping well too. It’s my two time order with Daekleader now. I know I will come back here again because it’s cheap and easy find good tire and shipping without problem. :)

Rated 5 out of 5 stars
Verified

Everything was as advertised. My new 20” Dotz Wheels were in perfect condition. Got the mounting kit as well. Shipping took all of 4 days. Will definitely order from again.

Rated 5 out of 5 stars
Verified

I have bought the second set of alu rims from Dækleader and all was perfect both times, delivery in 2-3 business days. Would recommend to everybody!

Rated 5 out of 5 stars
Verified

Great price and super fast shipping to Denmark. Thanks so much!!!

Rated 5 out of 5 stars
Verified

They offer brand new, genuine tires at prices about 50% lower than those quoted by local auto repair shops. I ordered 8 tires in total: 2 were manufactured two years ago, 4 were from last year, and 2... See more

Rated 5 out of 5 stars

Fresh motorcycle tire was sent, fast shipping, way cheaper than their competitors along with free shipping. Whats not to like.

Rated 5 out of 5 stars

They offer brand new, genuine tires at prices about 50% lower than those quoted by local auto repair shops. I ordered 8 tires in total: 2 were manufactured two years ago, 4 were from last year, and... See more

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Company details

  1. Tire Shop

About Daekleader.dk

Written by the company

Siden vores grundlæggelse i 2016 er vi blevet en førende aktør på det europæiske online dækmarked. Denne succes bygger på tilliden fra mange fagfolk og foretrukken af hundredtusinder af forbrugere. Vores ry hviler på tre grundpiller: nøjagtighed, ekspertise og konkurrencedygtige priser.

Vores ekspertteams er dedikerede til at tilbyde dig en enestående kundeoplevelse, understøttet af effektiv logistik og optimerede processer, hvilket garanterer maksimal tilfredshed ved hvert køb.

Vores engagement? At tilbyde dig de bedste priser på markedet konstant. For dine behov inden for dæk, vælg ekspertise og pålidelighed ved at vælge vores firma.

Contact info

3.9

Great

TrustScore 4 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 84% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars

They treat their customers with…

They treat their customers with disrespect.

October 13, 2025
Unprompted review
Daekleader.dk logo

Reply from Daekleader.dk

We’re sorry you feel this way. We take your feedback seriously and want to resolve your concerns. If you haven’t already submitted a ticket with our after-sales service, please do so so we can look into your case promptly. Thank you for your comments.

Rated 1 out of 5 stars

I can't reach customer support!!!

I can't reach customer support!!!! This is so shit

October 8, 2025
Unprompted review
Daekleader.dk logo

Reply from Daekleader.dk

Thank you for your feedback. I'm sorry you're having trouble reaching customer support; if the issue persists, please open a support ticket so we can assist you promptly.

Rated 1 out of 5 stars

Late delivery and unreasonable return costs

I ordered four tires that were supposed to arrive before 21st August, but only two came on time. The other two were delivered too late for my car inspection, so I had to buy replacements elsewhere. Customer service offered a return, but with 250dkk per tire in shipping costs, which makes no sense. Now I'm stuck with two unused tires I don't need. Poor service and no real help!

September 1, 2025
Unprompted review
Daekleader.dk logo

Reply from Daekleader.dk

We’re sorry to hear about the delivery delay and the high return shipping costs that have impacted your plans. If you haven’t already done so, please open a support ticket so our team can investigate the delivery issues and review the return fees in detail. Should you have already opened a ticket, rest assured that your case is being prioritized for a prompt and tailored resolution. We value your feedback as it helps us improve our service.

Rated 1 out of 5 stars

Will never buy from Dækleader

Delivered without my presence. I didn't have chance for dispute. In fact tires was produced in 2023 (2.5 years old). The problem is that tires lose their properties over time, even if they haven't been used. On website wasn't any info about this. Customer service was terrible! They saying that I should pay for return! But delivery was without my presence and it means that I didn't accept delivery! CAN'T RECOMMEND THIS SELLER! And of course, will never buy goods from Dækleader.

July 21, 2025
Unprompted review
Daekleader.dk logo

Reply from Daekleader.dk

We're sorry to hear about your negative experience. Regarding the delivery without your presence, our carriers sometimes deliver to a neighbor or a secure location when you’re unavailable, but we understand this isn’t acceptable if you didn’t authorize it. Concerning the tire quality and production date, we take your feedback very seriously. To help us resolve these issues promptly, please open a ticket with our after-sales service. Our team will review your case and prioritize it for a swift and appropriate response. Thank you for your input.

Rated 5 out of 5 stars

Order nr. 28714581

Fresh motorcycle tire was sent, fast shipping, way cheaper than their competitors along with free shipping. Whats not to like.

June 11, 2025
Unprompted review

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